• Customer

    v1.1.9 update

    Posted by: dulap Sep 13, 2018 at 20:28 (7 days ago)
    Hi I have just updated to version 1.1.9 and there seems to be an issue on mobile devices with tab boxes. when a tab link is clicked it goes to a 404 page error.

    on the site i am using this theme, tabs seem to be OK on laptops and desktops but not on tablets or phones.

    I have also just checked your preview site linked to from theme forest and the problem exists on this site as well

    look forward to your reply

  • Supporter

    Posted by: Kazim Vu, Sep 14, 2018 at 00:34 (7 days ago)

    Good morning, dulap
    Could you take screenshot to describe and provide me the link, it gets error in my demo? I will check and update asap.
    Kazim
  • Customer

    Posted by: dulap, Sep 14, 2018 at 09:21 (7 days ago)

    HI

    I have had to revert my clients site back to v1.1.8 (which works fine) as it is still under development. But the problem with the v1.1.9 update is also happening on the worldmart demo site

    I have attached 2 screen grabs the first after I have closed pop up window and scrolled down to the first 'Tabs" row. Then when I click the 'Best Sellers' tab I just a 404 page (see second screen grab) instead of see the image within that tab
  • Customer

    Posted by: dulap, Sep 14, 2018 at 09:23 (7 days ago)

    https://preview.themeforest.net/item/worldmart-woocommerce-wordpress-theme/full_screen_preview/20635936?_ga=2.86240668.544399477.1536880630-2083003795.1536880630
  • Supporter

    Posted by: Kazim Vu, Sep 15, 2018 at 06:36 (6 days ago)

    I have checked and got the same issue. My coders will check and update asap.
    Thank you and have a nice weekend!

    Kazim
  • Customer

    Posted by: dulap, Sep 15, 2018 at 07:26 (6 days ago)

    Thanks Kazim, you too.
    Will you be able to let me know via this ticket when an update is ready to down load.
    Cheers Paul
  • Supporter

    Posted by: Kazim Vu, Sep 17, 2018 at 05:24 (4 days ago)

    Hi
    It's updated. Please download worldmart 1.2.0 and update it.
    Regards
  • Customer

    Posted by: dulap, Sep 17, 2018 at 21:34 (3 days ago)

    Downloaded, updated and all working fine. Thanks for sorting so quickly - great support
  • Supporter

    Posted by: Kazim Vu, Sep 18, 2018 at 04:36 (3 days ago)

    If you have other questions, do not hesitate to contact with me. BTW, Could you go here: http://themeforest.net/downloads then rate me a good review + 5 stars please? It's really worth with me.
    Thank you and Have a great day!

    Kazim

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