• Customer

    bugs after installation

    Posted by: methagold Sep 7, 2018 at 16:58 (2 months ago)
    I've installed the worldmart theme after purchashing, been setting it all around for few days, theres few issues that i'm not able to resolve myself.

    - Mobile menu not working
    - Dropdown menu not working (on pc)
    I also heard about some other issues with coupon codes and all this, I might need help for the fix too.
    Thank you.

  • Supporter

    Posted by: andydao, Sep 8, 2018 at 00:16 (2 months ago)

    Hi,
    please add my email to your store. I will check and resolve your issue.
    My email is chungk4bictu@gmail.com

    Regards, Andy
  • Supporter

    Posted by: andydao, Sep 8, 2018 at 00:17 (2 months ago)

    You can make following steps to invite me:
    1/ http://prntscr.com/krqp5z
    2/ http://prntscr.com/krqphi
    3/ http://prntscr.com/krqpw4
    if you have other issue please send to me your screenshot.

    Thank for your feedback

    Regards, Andy
  • Customer

    Posted by: methagold, Sep 8, 2018 at 04:13 (2 months ago)

    Added your email.
    Thank you.
  • Supporter

    Posted by: andydao, Sep 9, 2018 at 02:56 (2 months ago)

    Hi,
    I have checked your issue about mega menu.
    I think that you should read my document about megamenu. This document is in package which you download this theme
    1/ http://prntscr.com/ks8hmp
    2/ http://prntscr.com/ks8hb7

    Regards, Andy
  • Customer

    Posted by: jaidesahel, Sep 15, 2018 at 13:38 (a month ago)

    please, I bought the wolrdmart theme from your shop and happen the same to me. Can you help me?
  • Customer

    Posted by: methagold, Sep 9, 2018 at 03:35 (2 months ago)

    Yes I have read it, but I've managed to make only dropdown menu part.
    About mobile also many pictures and like ''hot deals'' stuff seems buggy too.
    Maybe you can check around all if theres anything wrong.
    I've heard about conversion issues and all this too.
    Just to make sure everything's alright.
    Thank you.
  • Customer

    Posted by: methagold, Sep 9, 2018 at 19:26 (2 months ago)

    I would like to get it set like it is on the demo, sliders and menus seems having trouble from my side and other things,
    Thank you again.
  • Supporter

    Posted by: andydao, Sep 10, 2018 at 00:37 (2 months ago)

    Hi Methagold,
    I have checked your issues again.
    I fixed your issue on mobile. Now your button menu is working.
    About slider, it is ok now.
    About conversion issues, you can change your language at Theme settings or language function
    http://prntscr.com/ksi8t3
    http://prntscr.com/ksi8xk
    About this issue, please send to me your screenshot. I will check and resolve it soon.
    Thank for your feedback.

    Regards, Andy
  • Supporter

    Posted by: andydao, Sep 10, 2018 at 00:42 (2 months ago)

    About this issue "About mobile also many pictures and like ''hot deals'' stuff seems buggy too. ". Please send to me your screenshot. I will check and resolve it soon.

    Have a nice day!

    Regards, Andy
  • Customer

    Posted by: methagold, Sep 10, 2018 at 02:57 (2 months ago)

    hello, thank you for the fix.
    The other most important issues would be the Currencies conversion and the mega-menu that I am not able to setup like here: https://s22.postimg.cc/om02p9m01/Untitled.png
    i would like to get a menu with photo like this, i'm unable to see any option here about this, maybe more explainations would help, for the rest it would be ok!
    Thank you again!
  • Customer

    Posted by: methagold, Sep 10, 2018 at 03:34 (2 months ago)

    Another little thing also is the wishlist which brings me to the 404 page, thanks.
  • Supporter

    Posted by: andydao, Sep 12, 2018 at 14:08 (2 months ago)

    About Wishlist Issue,
    you need to create a collection which is called "wishlist" : http://prntscr.com/ktko7c
    and make condition following this image: http://prntscr.com/ktkon7


    Regards, Andy
  • Supporter

    Posted by: andydao, Sep 12, 2018 at 14:04 (2 months ago)

    Hi, I will guide you how to create a megamenu.
    1/ Click Navigation in admin
    2/ Find Main menu and click on it. http://prntscr.com/ktkg8n
    3/ if you want to create a menu which have many sub menu. And each sub menu will display on a column.
    you need to insert [megamenu] in front of item menu. Example: Pages[megamenu]
    + http://prntscr.com/ktkhcx
    + and then create a new menu which is called Pages[megamenu] : http://prntscr.com/ktki4k
    + Next, you need to create other new menus which is called Home, Blog pages, Inner pages and Collection pages
    http://prntscr.com/ktkj34
    http://prntscr.com/ktkjcs
    http://prntscr.com/ktkjm0
    http://prntscr.com/ktkjw4
    And here is result : http://prntscr.com/ktkk93
    we had a mega menu with 4 columns
    4/ About mega menu which have background image.
    You need to insert [megamenu_image] in front of item menu of Main menu: http://prntscr.com/ktklgb
    And then click Edit button and insert link image: http://prntscr.com/ktklpu
    http://prntscr.com/ktkm3m
    Notice: syntax of link image: #+url_image
    About sub menu of this option, you can make simillar with mega menu situation

    Regards, Andy


  • Customer

    Posted by: methagold, Sep 13, 2018 at 17:39 (a month ago)

    Thank you very much, now its well done.

    Theres other few things also:
    Currency conversions I needed to remove all others for now because it does not work.

    I am unable to change the British flag to Canada flag.

    Buttons on the product page and on the shopping cart page with which you can add more products does not work.

    The logo on the checkout page doesn't seem to appear correctly.

    Thank you again.
  • Supporter

    Posted by: andydao, Sep 16, 2018 at 01:07 (a month ago)

    Hi,
    + can you send to me your screenshot for this issue: "Buttons on the product page and on the shopping cart page with which you can add more products does not work. " ?
    + About logo checkout, you can resolve it via following steps:
    1/ Click theme from admin
    2/ http://prntscr.com/kuw1nl
    3/ http://prntscr.com/kuw1rj
    4/ rename your image file which you want to upload "logo.png"
    5/ http://prntscr.com/kuw28i

    Regards, Andy
  • Customer

    Posted by: methagold, Sep 16, 2018 at 05:21 (a month ago)

    thank you, when you click on the + or - button, nothing seems happenning, I uploaded image to show you where.
    when you also go on mobile, seems like interface is not correctly in center like on demo and wishlist seems buddy as well, not sure why.
    About the rest everything is perfect now.
    Big thank you.
  • Supporter

    Posted by: andydao, Sep 16, 2018 at 13:37 (a month ago)

    Hi,
    your issue is resolved,
    please check it again.
    If you are really pleasure with my support please rate 5 star for me.
    Thank a lot.

    Regards, Andy
  • Customer

    Posted by: methagold, Sep 17, 2018 at 01:00 (a month ago)

    thank you, but the issue about the template on the phone seems not resolved still, it does not look like on the demo..
    many things does not appear correctly so this doesn't look profesionnal at all.
  • Customer

    Posted by: methagold, Sep 17, 2018 at 01:47 (a month ago)

    it is possible to refund the purchase if we are not satisfied with this site? we rather go with something better made for our requirements. we will need to change the template now.
    Thank you.
  • Supporter

    Posted by: andydao, Sep 17, 2018 at 12:19 (a month ago)

    Hi, Now I can not access your website.
    please invite me again.
    About your issue on mobile, I can resolve it now.
    I remember that I fixed that issue. And then you installed other demo on this theme.
    So I can fix this issue again.

    Regards, Andy
  • Supporter

    Posted by: andydao, Sep 17, 2018 at 12:34 (a month ago)

    http://prntscr.com/kvdiyp

INSTALLATION SERVICE

We offer service for $29. If you would like to use it, please click here to provide your credential information.

CUSTOMIZED SERVICES

Use our expert service to turn your ideas into reality. Click here to provide your needed information.

WORKING TIME

Our support service works from Monday to Friday.
Mean time (GMT +7):
+ 7:30 - 11:30 AM
+ 1:30 - 5:30 PM
We will try to answer all the questions within 24 hours and solve them as quickly as possible