• Customer

    Conflict Between WooCommerce plugin

    Posted by: hatem1 Aug 15, 2018 at 19:29 (a month ago)
    I have tried to install wordpress in a subdomain and i installed only the woocommerce plugin and tried to add a product with multiple varioation and i set 1 of them as "Out of stock".

    I have discovered something wrong and very weird here. You really should take look into this and try to improve it little bit. Its like a bug/

    please see this short video : https://d.pr/free/v/mxw1Me

  • Customer

    Posted by: hatem1, Aug 15, 2018 at 19:59 (a month ago)

    I found 1 more bug that is caused by a conflict between the FastShop Theme and PayPal checkout plugin that is developed by WooCommerce.
    https://github.com/woocommerce/woocommerce-gateway-paypal-express-checkout

    If buyer pays by the direct button it will miss the variations. look here the screenshot : https://ibb.co/hDuxrU

    look how invoice looks like : https://ibb.co/i8ZGJ9

    I tested this out by hosting a wordpress site on a subdomain and add a product with variations with all Hebrew characters and switching the language of my store to Hebrew, and I was not able to replicate what was happening in the FastShop Theme .
    here is a screencast of me doing it along with the log that is created when the button is clicked. The variation name is sent.
    http://cld.wthms.co/Sff7Eg

    and here is another video im testing this out on my current website and you will see there is no variation been sent.
    https://d.pr/free/v/ODUTFl

    I also tried to deactivate all the plugins and retry the test. it doesn't seem to be from another plugin. it is 100% theme failure.
    I contacted the woocommerce development team directly with the main developer Jesse Pearson and we both spent ages on following the code to see where's the failure coming from and finally we can confirm that there is conflict between the theme code and paypal-express-checkout plugin

    NOTE: WooCommerce plugins should be a RED line and you should consider your code to be Compatible With WooCommerce plugins because its a shop and im running it by the woocommerce plugin.



  • Customer

    Posted by: hatem1, Aug 15, 2018 at 20:02 (a month ago)

    I am waiting a response on those 2 bugs !!!
  • Supporter

    Posted by: Kazim Vu, Aug 16, 2018 at 06:53 (a month ago)

    - About the out of stock issue, please enter the dashboard choose Appearance>>Editor>>Fastshop-Child theme and enter these CSS codes:
    .entry-summary .single_variation_wrap p.stock{
    display: block;
    color: #e2401c;
    }
    .entry-summary .single_variation_wrap p.stock::before {
    content: "\f119";
    -webkit-font-smoothing: antialiased;
    -moz-osx-font-smoothing: grayscale;
    display: inline-block;
    font-style: normal;
    font-variant: normal;
    font-weight: normal;
    line-height: 1;
    vertical-align: -.125em;
    font-family: 'FontAwesome';
    font-weight: 900;
    line-height: inherit;
    vertical-align: baseline;
    margin-right: 0.5407911001em;
    }
    - About the paypal-express-checkout plugin issue, my coders would like to check and update asap.
    Kazim
  • Customer

    Posted by: hatem1, Aug 16, 2018 at 14:51 (a month ago)

    about the code you provided, i followed the instruction you given and it made it better but it needs improvements.

    see the screenshot here : https://d.pr/free/i/PW9DD7

    the button should be recolored and it shouldn't be able to hover. please take a look on the video i gave once again and see the button when hovering the mouse on it.
    The button should be replaced and recolored with gray color and should appear an icon when hovering the mouse on it.



    regarding the paypal, Please make sure to respond as fast as possible because i have frozen the paypal checkout. payment.


    I am waiting.
  • Supporter

    Posted by: Kazim Vu, Aug 19, 2018 at 18:37 (a month ago)

    Hi
    I am waiting reply from coders. I will inform you soon when i have got the results from them.
    Thanks for your patience!

    Kazim
  • Customer

    Posted by: hatem1, Aug 20, 2018 at 17:25 (a month ago)

    to be honest, it extremely saddens me to see that I bought a theme which contains a lot of bugs and it miss a lot of features.

    sad to inform you again that another bug has been discovered and need fix also. Please look on how product can be added to cart. Its pretty different that it used to be.

    Here is another video explains what im talking about : https://d.pr/free/v/f9qIze
    see woocommerce default how they add message when product got added to cart.

    I am still waiting for the coders reply. i hope this do not take lot of time
  • Supporter

    Posted by: Kazim Vu, Aug 20, 2018 at 22:55 (a month ago)

    Your site can not be reached. About your question, it's default of theme and does not exist in the design version. However please see my demo: http://fastshop.kutethemes.net/product/ship-your-idea-2/, It shows the VIEW CART button when the Add To Cart button's clicked
  • Customer

    Posted by: hatem1, Aug 21, 2018 at 07:48 (a month ago)

    my website is : www.gladiatorr.net

    sadly i do not have this feature. is it possible that im running an old version of theme ?
  • Customer

    Posted by: hatem1, Aug 21, 2018 at 07:52 (a month ago)

    moreover, can you please send for me the generated logs when clicking on the paypal checkout ? make sure to choose a product which contains multiple variations.
  • Supporter

    Posted by: Kazim Vu, Aug 21, 2018 at 14:57 (a month ago)

    My current theme , it's version 1.2.0. Did you update yet?
  • Customer

    Posted by: hatem1, Aug 21, 2018 at 20:28 (30 days ago)

    how to check ?
  • Customer

    Posted by: hatem1, Aug 21, 2018 at 22:03 (30 days ago)

    no , i have 1.1.9. how can i update ?
  • Customer

    Posted by: hatem1, Aug 21, 2018 at 22:16 (30 days ago)

    i have already downloaded the new verison files , but how can i update the theme with out losing any data ?
  • Customer

    Posted by: hatem1, Aug 21, 2018 at 22:33 (30 days ago)

    I have updated the theme properly and tested out again the bugs and they all still exist.

    1) the paypal-checkout
    2)the out of stock design
  • Supporter

    Posted by: Kazim Vu, Aug 22, 2018 at 09:34 (30 days ago)

    Could you please connect to me via skype: itsonla ? I would like to live chat and need some info from you.
    Waiting your connection

    Kazim
  • Customer

    Posted by: hatem1, Aug 22, 2018 at 16:19 (30 days ago)

    added , waiting your approval
  • Supporter

    Posted by: Kazim Vu, Aug 24, 2018 at 03:23 (28 days ago)

    I have accepted it. Please connect to me when you are on skype

INSTALLATION SERVICE

We offer service for $29. If you would like to use it, please click here to provide your credential information.

CUSTOMIZED SERVICES

Use our expert service to turn your ideas into reality. Click here to provide your needed information.

WORKING TIME

Our support service works from Monday to Friday.
Mean time (GMT +7):
+ 7:30 - 11:30 AM
+ 1:30 - 5:30 PM
We will try to answer all the questions within 24 hours and solve them as quickly as possible