• Customer

    Strange   characters showing in WooCommerce cart with Mix and Match products

    Posted by: dracogto Jul 26, 2018 at 14:37 (24 days ago)
    If you add 5Qty to your cart from here https://shop.sparkedinnovations.com/product/mix-and-match-5-pack-12v-rocker-switch-illuminated-3-pin-spst/ and then view cart… you will notice there is a   under the subtotal for the chosen products. I put my site in a staging environment, disabled all plugins but WooCommerce and WooCommerce Mix and Match Products and then activated the plugins one by one. It turned out to be the PB SEO Friendly Images plugin that was causing the   to show. I reached out to the plugin creator and he said to check if there is an unclosed   in my theme because the plugin uses some php functions that optimize the html code and if there is an unclosed  , it's possible their php function could detect it and convert it to " ".

  • Customer

    Posted by: dracogto, Jul 26, 2018 at 14:40 (24 days ago)

    The message above converted my "& n b s p" to a space instead of writing it out. Please look for any extra spaces in the paragraph and know that there is supposed to be a "& n b s p" there.
  • Customer

    Posted by: dracogto, Jul 26, 2018 at 14:55 (24 days ago)

    Here is the original message
  • Supporter

    Posted by: Kazim Vu, Jul 27, 2018 at 07:38 (23 days ago)

    As the last ticket. Could you please connect to me via skype? I would like to live chat. The causes maybe by some plugins, they are conflicted together.
    Regards
  • Customer

    Posted by: dracogto, Aug 6, 2018 at 00:56 (14 days ago)

    I'm on Skype now. Didn't see this message until now
  • Customer

    Posted by: dracogto, Aug 7, 2018 at 18:33 (12 days ago)

    I'm on Skype now
  • Supporter

    Posted by: Kazim Vu, Aug 9, 2018 at 00:20 (11 days ago)

    Good morning,
    My developers have checked and said the cause maybe by your plugins, they are conflicted together and may be you have to pay for this issue. To sure about it, i would like to live chat before because i want to be clear it.
    My mean time (GMT +7):
    + 7:30 - 11:00 AM
    + 1:30 - 5:00 PM
    Regards
  • Customer

    Posted by: dracogto, Aug 9, 2018 at 15:21 (10 days ago)

    Hello. I'm also experiencing a conflict with the Composite Products thumbnail view on my products page. I placed the site in a staging environment and had all of the original plugins active while I switched to the Twenty Seventeen theme and it worked as it should.

    https://woocommerce.com/products/composite-products/

    In the screenshot of the WP backend, you will see "Options Style" and I chose "Thumbnails" towards the bottom.

    You can see this live for yourself here https://shop.sparkedinnovations.com/product/single-voltmeter-and-gauge-panel-mount-abs/

    There seems to be an image source "data:image/svg+xml;charset=utf-8,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20viewBox%3D%270%200%20300%20300%27%2F%3E" that is displaying instead of the product's thumbnail.

  • Customer

    Posted by: dracogto, Aug 9, 2018 at 15:24 (10 days ago)

    image
  • Customer
  • Customer

    Posted by: dracogto, Aug 9, 2018 at 20:21 (10 days ago)

    The same image thumbnail issue seems to be happening with the drop-down view for Composite Products. The variable products will work, but simple products will not.
  • Supporter

    Posted by: Kazim Vu, Aug 13, 2018 at 04:12 (7 days ago)

    Hi dracogto,
    I am waiting reply from coders. I will inform you soon when i have got the results from them.
    Regards

INSTALLATION SERVICE

We offer service for $29. If you would like to use it, please click here to provide your credential information.

CUSTOMIZED SERVICES

Use our expert service to turn your ideas into reality. Click here to provide your needed information.

WORKING TIME

Our support service works from Monday to Friday.
Mean time (GMT +7):
+ 7:30 - 11:30 AM
+ 1:30 - 5:30 PM
We will try to answer all the questions within 24 hours and solve them as quickly as possible