• Supporter

    Posted by: Kazim Vu, May 28, 2018 at 23:16 (4 months ago)

    Hi cheecharrones
    Thank for your comments. Could you please provide your FTP accounts via secret information area? My coders would like to check and fix directly on your host.
    Regards
  • Customer

    Posted by: cheecharrones, May 29, 2018 at 19:22 (4 months ago)

    Hi Kazim!

    I'm not able to put this theme on our webserver until it is ready to publish. I haven't edited any content and the Koolshop theme is exactly as downloaded.

    Strangely, the original download wouldn't work with IE11 or Edge. But today, I put the same download file on a flashdrive to check on an older Windows 7 machine with Internet Explorer 11. The file worked fine on that machine.

    Then I opened the flash drive with the same download file on this Windows 10 computer in Edge and IE11 and the file worked. So, I've deleted the original download and have copied the file from the flash drive back to this Windows 10 computer.

    I do not know why the flash drive would fix the file. I am not sure this is a real fix, but it is working for now.

    I'll get back with you if I have any other problems. :)
  • Supporter

    Posted by: Kazim Vu, May 30, 2018 at 06:14 (4 months ago)

    Ok, because my coders, they have checked on my demo, it still works fine. Please connect to me if you need help.
    Thank you and have a nice day!

    Regards

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