• Customer

    Newsletter Sign up - Popup

    Posted by: taneilcurrie May 22, 2018 at 20:37 (4 months ago)
    The Turan newsletter and pop up do not work. when you enter an email address it says "something went wrong" try again later

    please advise

  • Supporter

    Posted by: yame, May 23, 2018 at 00:31 (4 months ago)

    Hi @taneilcurrie,

    Currently I cannot access to your account so I cannot check your site.
    Please make sure that you entered the API key for mailchimp. It's the condition to make the popup works when entering the email
    If you did it and your issues still persists, please provide the correct account. I will check for you

    Regards,
    Yame
  • Customer

    Posted by: taneilcurrie, May 23, 2018 at 01:04 (4 months ago)

    I did enter MailChimp API and I am still getting the error message that something went wrong when trying to sign up for the newsletter

  • Supporter

    Posted by: yame, May 23, 2018 at 01:10 (4 months ago)

    I think I will support for your via Skype. Please connect me via id: yame_kutetheme
    I am there already.

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