• Customer

    Menu Problem

    Posted by: rossiniju Apr 20, 2018 at 20:08 (a year ago)
    I need to create a new section in my main menu with all of my categories. Its like a menu inside of a mega menu iten... when you open the iten "categories" it will show all categories, and when you mouse over this categories it will open at the right side the respective itens...
    how can i do this?


  • Customer

    Posted by: rossiniju, Apr 20, 2018 at 20:38 (a year ago)

    I want something like in the header style 2 but keeping the horizontal menu from the header style 1...
  • Admin

    Posted by: yame, Apr 21, 2018 at 00:35 (a year ago)

    Hi mate,

    Please provide us your wp login account then we will check for you.

    Waiting for your reply...
  • Customer

    Posted by: rossiniju, Apr 23, 2018 at 19:33 (a year ago)

    Ok its in the secret information.
  • Customer

    Posted by: rossiniju, Apr 23, 2018 at 23:36 (a year ago)

    I'm having problems with the sidebars too. Idk why it is not working...
  • Admin

    Posted by: yame, Apr 24, 2018 at 01:01 (a year ago)

    Hello Gabriel Rossini,

    1. In support service, we just know to config your site to be the same with demo. And if you want to mix or switch some parts for your site, it belongs to customized work. Please contact and submit your requirement to the customized service. They will check and help you. This is the link for you to submit http://support.kutethemes.net/offer/add

    2. I've tried to add sidebar for your shop page and it works fine.
    To add sidebar, please negative to Appearance > Widgets > then drag and drop the widgets for Shop Widget Area. Then don't forget to go to Theme option then select the the sidebar is Shop Widget Area for Shop page. You can do the same with other pages
    If you are satisfied with our support, would you please spend a little time to give us a good review + 5 stars on website http://themeforest.net/downloads. It's really very worth with me.

    Thanks and regards,
  • Customer

    Posted by: rossiniju, Apr 25, 2018 at 01:19 (a year ago)

    Thanks again for the help Yame, i give you the 5 stars at the theme forest. You have been super attentive and deserve it.

    1. Ok, so i will try another way to put all of my categories on the menu.. I have 15 categories to add...
    I will just add than all, it ll gonna be a 2 lines menu.. BUT is there a way to erase this blue house icon from the menu?? See at the image.

    2. I the http://aloutilidades.com.br/contato/ page the map is not charging.. I add the api key, and insert the adress but nothing.. What is wrong?

    3. I have created the pages for the best seller products (http://aloutilidades.com.br/mais-vendidos) featured (http://aloutilidades.com.br/destaque) and others... but the sidebar is in the right side, how can i put it to the left? and in this same page how can i erase the comments box in the end of this pages?

    Thanks again for your help, and sorry about any inconvenience! i m almost in the end of the project and very anxious! kkk
  • Customer

    Posted by: rossiniju, Apr 25, 2018 at 07:21 (a year ago)

    Another question, how can i create the popup with discounts for who register the mail in the newsletter? There are a exemple in the site with a pre made one?
  • Customer

    Posted by: rossiniju, Apr 25, 2018 at 08:15 (a year ago)

    Another, how can i change the texts from the categories sesions in home? See at the image.

    Sry again for so many questions, but i am fighting against the time to deliver this job!
  • Admin

    Posted by: yame, Apr 26, 2018 at 02:14 (a year ago)


    Sorry for delay. I would like to give you the answer:
    1. erase this blue house icon from the menu: ok, please provide me your FTP then my coder will help you

    2. Map: I zoom in your map and see many other places. It seems that you are putting the location in the ocean : ) So you cannot see any specific addresses. And, please update your site to the latest version (1.1.7). In version 1.1.5, we updated the zoom map already

    3.Sidebar: My coder will check it for you. Please remember to provide your FTP

    4. how can i create the popup with discounts for who register the mail in the newsletter?; Sorry I don't understand this mean. Can you describe more details?

    5. change the texts from the categories sections in homepage: These are your images so it is impossible to change text in image. You can upload an image without texts

  • Customer

    Posted by: rossiniju, Apr 26, 2018 at 17:20 (a year ago)

    1. ok it is on my secret information.

    2. If i update the site, i ll lose all the modifications that i did?

    3. ok.

    4. it is on the image, but when the user inset his email, receive a discount coupon to buy in the site for the first time..

    5. i was thinking that the text part could be changed in a plugin or something like that in the adm panel...

    Thanks again, the ftp is on the secret information.
  • Customer

    Posted by: rossiniju, Apr 26, 2018 at 17:28 (a year ago)

    forget the image
  • Customer

    Posted by: rossiniju, Apr 27, 2018 at 00:24 (a year ago)

    Another question, how can i standardize the sive of the Menu boxes? Look at the image...
  • Admin

    Posted by: yame, Apr 27, 2018 at 02:54 (a year ago)


    1,3. OK, I got it. I will send to my coder and inform you when I get any his feedback

    2. If you customized in code, you should backup all your customized files. You can refer this doc to understand or just follow the change log to update the needed files

    4. Popup: Ah, we updated popup newsletter in the version 1.1.4. And now you are using 1.1.3. Please update your site to get the latest update

    5. These texts are written on the image can not be deleted in the theme

  • Customer

    Posted by: rossiniju, Apr 27, 2018 at 05:12 (a year ago)

    How about the size of the box for the categories in the menu? i set all the background images to 1170x500 but there are some small boxes...

    About the update, i am very afraid to loose everything that i did! Idk what kind of changes i did, but it were many... do you have a tutorial to do this?

    Tks Yame
  • Admin

    Posted by: yame, Apr 27, 2018 at 08:18 (a year ago)

    To manage the size of this box, it depends on the menu items you set. If you have much more items, the height will be larger.

    For update, I would like to give you the guideline:
    To update theme:
    Step 1: Backup your site( Include codes + Database)
    Step 2: From the dashboard>>Appearance>>Theme, you need to activate the default template( Ex; Twenty Seventeen theme)
    ( you can refer this document, it's the same http://test.kutethemes.net/koolshop_doc/#mazanoupdate)
    Step 3: Click on Worldmart and then click Delete( look down in the right). NOTE: DO NOT delete the Worldmart-Child
    Step 4: Return the dashboard choose Plugins then deactivate the Worldmart Toolkit, Slider Revolution, WPBakery Visual Composer and delete them.
    Step 5: Return the Appearance menus choose Theme>>Add New>>choose your latest theme version>>Install
    Step 6: Return the Plugins menus>>New>>and choose the Worldmart Toolkit (Slider Revolution, WPBakery Visual Composer plugins are the same)>>Install>>and activate them.

    REMEMBER: Backup all your customized files to anther file, DO NOT delete Child theme. Just update parent theme. After updating, you can paste again the customized files if they are lost
  • Customer

    Posted by: rossiniju, May 2, 2018 at 19:50 (a year ago)

    Hello Yame, Did your coder have time to see my problems?
  • Admin

    Posted by: yame, May 4, 2018 at 01:29 (a year ago)

    Hello mate,

    Please take a look in your site. My coder fixed successfully for you.
    And he would like to note that when updating theme, you should be fully updated so that the components work together with each other

  • Customer

    Posted by: rossiniju, May 10, 2018 at 04:43 (a year ago)

    Hello Yame, Thanks for the changes!
    About the backup, I dont have the child theme instaled! idk if there are a problems with this.. or if i have to install this child theme....

    another question, where can i change the flags of sale, hot, new? i tryed to create another icons with the correct translates and send then to to library but it doenst work...



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