• Customer

    Ovic Register Newletter Module & Site slider

    Posted by: mohaimen11 Mar 1, 2018 at 22:49 (10 months ago)
    Hello,

    I have a few problems:

    1) Ovic Register Newsletter Module still have this error:

    "The requested content cannot be loaded.
    Please try again later."

    How can this be fixed?

    2) The slider on the homepage doesn't look good on the Phone, because you lose almost 50% of the image. How can this be fixed?

  • Supporter

    Posted by: yame, Mar 2, 2018 at 03:45 (10 months ago)

    Hello mohaimen11,

    1. Ovic Register Newsletter Module: Please add again this module for your site then we will check the error

    2. The slider on the homepage doesn't look good on the Phone: Currently we don't find any ways to fix this. This persists on demo also. The sliders for this homepage is too large to it is difficult to make it fit with mobile screen version
    Hope you understand for this

    Regards,
    Yame
  • Customer

    Posted by: mohaimen11, Mar 2, 2018 at 09:50 (10 months ago)

    Hey Yame,

    For 1 im gonna try. For the slider thing. Do you recommand another slider module? Only for phone. It's really annoying because 80% of my users are using their phone and when they see this its really unproffssioneel
  • Customer

    Posted by: mohaimen11, Mar 5, 2018 at 14:38 (10 months ago)

    Hello,

    1. Ovic Register Newsletter Module: Please add again this module for your site then we will check the error

    I tried this but no rsults. See secrey information pleas
  • Customer

    Posted by: mohaimen11, Mar 6, 2018 at 21:03 (10 months ago)

    Well?
  • Supporter

    Posted by: yame, Mar 9, 2018 at 07:56 (10 months ago)

    Hello,

    We fixed this successfully for your site. Your newsletter popup displays well in homepage.
    Please clear your browser history and re-check and tell me the result

    Regards,
    Yame
  • Customer

    Posted by: mohaimen11, May 1, 2018 at 10:16 (8 months ago)

    Pleas read "secret informatin" field. Still waiting for this fix.
  • Supporter

    Posted by: yame, May 2, 2018 at 07:14 (8 months ago)

    Hello,

    I sent your issue to my coder already. I will inform you when he has any feedback.
    Please wait for him.

    Yame
  • Supporter

    Posted by: yame, May 2, 2018 at 09:09 (8 months ago)

    Hello,

    Please check your site again. My coder has fixed this successfully.

    Regards,
    Yame
  • Customer

    Posted by: mohaimen11, Aug 20, 2018 at 10:16 (5 months ago)

    Hello,

    New problem pleas help asap!

    When i use Theme Option 17, all html codes/scripts im using not working anymore. For example: Chat not working, Google Analystics not working, Cookies law not working.

    But when i change the theme its all working again. How is this possible?

    Pleas help asap, because today i wanted to launch my website.

  • Supporter

    Posted by: yame, Aug 21, 2018 at 01:05 (4 months ago)

    Hello,

    As my coder checks your site, he said that please switch to the option that you do not see the bug, then he will continue to check.
    Just because your site is running, we can't touch into your site to change.
    PLEASE BACKUP your site and source code before changing then let me know
  • Customer

    Posted by: mohaimen11, Aug 21, 2018 at 08:50 (4 months ago)

    Just done.

    I have changed the Option to option number 13 now all codes put in the website working (now you can see the chat for example)

    Only theme 17 is not working for scripts and codes.
  • Supporter

    Posted by: yame, Aug 22, 2018 at 02:13 (4 months ago)

    Please choose the modules then hook in Footer like this attachment.
    You can add modules for all the option you want
  • Customer

    Posted by: mohaimen11, Aug 25, 2018 at 10:57 (4 months ago)

    Hey,

    I have fixed everything but now something new.

    On page https://mochito.nl/3/nl/mochito/ SSL is not working. I contacted my host and they say that there might be a problem with the theme.

    How can i fix this...
  • Supporter

    Posted by: yame, Aug 27, 2018 at 02:59 (4 months ago)

    I sent to my coder. He will check it soon
  • Supporter

    Posted by: yame, Sep 5, 2018 at 01:46 (4 months ago)

    I got the feedback from coder. He said that it's because of the style of Cookies module.
    You can see in my attachment: http://prntscr.com/kqp7iz
  • Customer

    Posted by: mohaimen11, Dec 6, 2018 at 22:48 (a month ago)

    Hello yame, do you have any new about when you guys are gonna update the Prestashop thema? It's now almost two years withouth any updates. But the wordpress and shopify versions are updated recently and we, the prestashop people are still waiting..
  • Supporter

    Posted by: yame, Dec 14, 2018 at 06:57 (a month ago)

    Hi mate,

    I also asked for the developers. I was just only informed that the theme will may be updated, however it will take too long to complete. They also can not determine exactly when the theme with the new version will be released.

    So, hope that you can understand for this
    Thank you!
  • Customer

    Posted by: mohaimen11, Aug 22, 2018 at 02:55 (4 months ago)

    Hi Yame ,

    Thank you for your answer, this solve a lot of things. But Google Analystics still not working. I have put the HTMLBox module witch i also used with the other theme also in the footer, but still no fix. You can see my google code in the secret information sector. How can i fix this problem?
  • Customer

    Posted by: mohaimen11, Aug 22, 2018 at 02:56 (4 months ago)

    secrey
  • Customer

    Posted by: mohaimen11, Aug 22, 2018 at 02:56 (4 months ago)

    Secret, i hope you can see the code but if you can't, its also in the htmlbox module. If you open the module configs and then open "source code"
  • Supporter

    Posted by: yame, Aug 22, 2018 at 08:25 (4 months ago)

    I can't see the code in Secret area but I can see in your module. I sent to my coder and he will check again.
    Please be patient to wait for him
    Thank you

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