• Customer

    WP Bakery Visual composer causing error on Merci theme

    Posted by: Saulevas Feb 16, 2018 at 05:48 (a month ago)
    I have also installed WP Bakery Visual Composer that came withe the Merci theme. However once I activate it I get "A non-numeric value encountered in..." error. I attached pictures of admin side as well as frontpage.
    Can we solve this?

  • Supporter

    Posted by: hoangthikhanhbg, Feb 22, 2018 at 02:06 (a month ago)

    Hi there,

    We have returned with work after the holiday of Lunar New Year 2018. We apologize for cannot support for you earlier.

    About your question: Please uninstall the WP Bakery Visual composer and visit this link: https://drive.google.com/file/d/16uTG603JV5I_UMzKrUD3ulRVtJ3e_avS/view?usp=sharing
    to download the lastest version of Visual Composer and reinstall on your site. If the issue still appear, please recontact me.

  • Customer

    Posted by: Saulevas, Feb 24, 2018 at 10:49 (26 days ago)


    Although I have reinstalled the plug-in using your link. The error still remains. Looking at the error code it looks like it has something to do with the Merci theme.
  • Supporter

    Posted by: hoangthikhanhbg, Feb 26, 2018 at 01:17 (24 days ago)

    Hi there,

    Please send to me the informations about: Admin WP login details and CPanel. (Please put in the Secret information box).
    I will try find the solution as soon as possible.
  • Customer

    Posted by: Saulevas, Feb 26, 2018 at 06:26 (24 days ago)

    Information bellow:
  • Supporter

    Posted by: hoangthikhanhbg, Feb 27, 2018 at 07:01 (23 days ago)

    Hi there,

    My developer has checked your site and noticed that both issues seem to come from incomplete WordPress source code.
    Please back up the datas on your site and reinstall WordPress.
    Best Regards,


We offer service for $29. If you would like to use it, please click here to provide your credential information.


Use our expert service to turn your ideas into reality. Click here to provide your needed information.


Our support service works from Monday to Friday.
Mean time (GMT +7):
+ 7:30 - 11:30 AM
+ 1:30 - 5:30 PM
We will try to answer all the questions within 24 hours and solve them as quickly as possible