• Customer

    Add to cart button

    Posted by: B_etta Jan 9, 2018 at 23:10 (2 months ago)

    I installed the site locally to see some features. after some test I noticed that sometimes (not always) when I click the "buy" button on the page of the single product comes out a message that makes it clear to those who navigate the page that the product has been loaded into the cart. (attached image)
    This is essential.

    Otherwise you need to find a way to link the "buy" button directly to the cart. How the site currently works is not clear. When the user clicks "Buy" nothing happens and this for an e-commerce site is deleterious.

    Obviously there is an update of the number of products in the cart, but this is not enough.

    Please settle the situation. Or make sure that the message that should appear is working properly or you link the button to the cart. At present, e-commerce is useless.

    Thank you

  • Supporter

    Posted by: hoangthikhanhbg, Jan 10, 2018 at 02:51 (2 months ago)


    The function leads to the Cart page after add product to cart is the default function of Woocommerce plugin. Because almost products on your site is the type: "Variable product", and this type product is not supported lead to Cart after buy product by Woocommerce (on Shop page).

    On Single product page, that can't lead to Cart page after "Add to Cart" because Woocommerce plugin don't support this function. If you want to lead to Cart page, you can setup the products on your site is the type: Simple product.

  • Customer

    Posted by: B_etta, Jan 10, 2018 at 10:08 (2 months ago)

    Please could you read correctly what I wrote?

    In the attachment I sent to you there is the message that it is supposed to show. But now is not working.

    Is the theme not working. Fix that in the single product,as I wrote.
  • Supporter

    Posted by: hoangthikhanhbg, Jan 11, 2018 at 02:44 (2 months ago)

    Please take screenshot when your site in English language mode, I don't understand the message say about what?

    Perhaps you have configured our theme or install other plugins, leading to your site got so many bugs. Honestly, almost our customers who buy Merci theme don't encountered all problems which appear on your site.

  • Customer

    Posted by: B_etta, Jan 11, 2018 at 20:09 (2 months ago)

    The message means "Product X added to cart" and it is what it should show the theme. It's a message of the theme so I thought you should know. Even if it works one time yes and 100 times no

    Please fix that
  • Customer

    Posted by: B_etta, Jan 11, 2018 at 22:57 (2 months ago)

    This function is not working in the theme (attachment)
  • Supporter

    Posted by: hoangthikhanhbg, Jan 12, 2018 at 09:28 (2 months ago)


    Now, you turned on "After inserting a product into the cart"/ "Redirect to the cart page", so the message will appear in the Cart page after page link directly to the Cart page. You can view images:

    1. http://prntscr.com/hzden9
    2. http://prntscr.com/hzd98v



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