• Customer

    ERROR 500

    Posted by: matrix23 Oct 31, 2017 at 11:26 (a month ago)
    Trying to update the theme the site is broken. It send an error. I activate the debug but i can't able to fix it.


  • Customer

    Posted by: matrix23, Oct 31, 2017 at 11:27 (a month ago)

    I forgot thai before updating i done a backup, now I setup the backup (file and bd) but the error still appeare
  • Supporter

    Posted by: hoangthikhanhbg, Nov 1, 2017 at 02:35 (a month ago)

    Hi,

    Please reinstall the Dezi theme on your site.
    Maybe, due to your host is failed or when you update Dezi theme, the files have not been fully uploaded.

    Please contact me if you need help!


    Best regards,
    Khanh Hoang.
  • Customer

    Posted by: matrix23, Nov 2, 2017 at 09:32 (a month ago)

    I renistalled dezi theme but it still send the same error.
    could you check and fix it? thanks
  • Customer

    Posted by: matrix23, Nov 2, 2017 at 10:12 (a month ago)

    OK wait ahah I fixed it
    now the site is online and working
    but all the image disappeared now
  • Supporter

    Posted by: hoangthikhanhbg, Nov 3, 2017 at 01:56 (a month ago)

    Hi,

    Have a nice day! About your question:

    We have fixed the issue on your site. Please recheck your site.
    Do not hesitate contact me if you have any question with Dezi theme.



    Best regards,
    Khanh Hoang.

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