• Customer

    Dezi Tab Widget 'Unable to load tab content'

    Posted by: quevisiongrafica Sep 14, 2017 at 01:13 (2 months ago)
    Hi!
    I have a issue with the widget: Dezi Tab Widget this say 'Unable to load tab content' in all the post . Can you help me please?

  • Supporter

    Posted by: hoangthikhanhbg, Sep 14, 2017 at 09:04 (2 months ago)

    Hi,

    Can you provide us the information about: Admin Login, FTP (SFTP) account and Cpanel, please?
    (Put in secret information box).
    I'm looking forward to hearing from you!


    Best regards,

    Khanh Hoang.
  • Customer

    Posted by: quevisiongrafica, Sep 14, 2017 at 16:29 (2 months ago)

    Awesome!
  • Supporter

    Posted by: hoangthikhanhbg, Sep 15, 2017 at 10:39 (2 months ago)

    Hi,

    My coder will check and fix directly on your site.
    And I will answer you as soon as possible.
    Thanks for your patience!


    Best regards,

    Khanh Hoang.
  • Customer

    Posted by: quevisiongrafica, Sep 16, 2017 at 01:24 (2 months ago)

    Hi.
    I'm really very angry with you. They destroyed the whole style of the site instead of fixing it. This is not much help!
  • Supporter

    Posted by: hoangthikhanhbg, Sep 16, 2017 at 10:18 (2 months ago)

    Hi,

    We have checked and found that there was a plugin that you have installed that lead to JS error.
    This plugin blocks Dezi theme's Ajax Widget Tab activity and causes error: "Unable to load tab content".

    Please check out the plugins by deactivating the plugins that you have installed and checking them out.

    Thanks for your patience!


    Best regards,

    Khanh Hoang.
  • Customer

    Posted by: quevisiongrafica, Nov 24, 2017 at 18:17 (17 days ago)

    Hi,
    I have disabled all my plugins and the error persists. Do you have any idea what the plugin that generates the error can be specifically?
    Thank you!
  • Supporter

    Posted by: hoangthikhanhbg, Nov 25, 2017 at 09:38 (17 days ago)

    Hi,

    Please recheck your site!


    Sincerely,

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