• Customer

    Mega Category - problem with search result

    Post by: Slawomir1982 May 17, 2017 at 20:46 (2 months ago)
    Hello.

    I have problem with search result i Mega Category. I choose Products Filter in MC setting. On the next step i setting Blazers in category and the target i choose Product Category (attachments file 01). When i try use filters on website (http://haritook.com/shop/blazers/) it doesnt work correct. Example i use sort by newness - the search result show all products form all categories, but i need search result only from Blazers category. The same problem i have in http://haritook.com/shop/coats-jacktes/. E.G in Coats overlap i have the same problem. I dont understand how it work.Could You help me?

    Best Regards

  • Supporter

    Post by: Kazim Vu, May 18, 2017 at 01:02 (2 months ago)

    Hi Slawomir1982
    I am sorry when hearing that. COuld you please provide your Admin login via secret information? I would like to check directly on your site and help you fix it.
    Regards,
  • Customer

    Post by: Slawomir1982, May 18, 2017 at 03:40 (2 months ago)

    OK
  • Supporter

    Post by: Kazim Vu, May 18, 2017 at 06:46 (2 months ago)

    Hi Slawomir1982
    I got your info, my coders will check and reply you as soon as possible. If you have other questions, please contact me.
    Regards,
  • Supporter

    Post by: Kazim Vu, May 19, 2017 at 06:47 (2 months ago)

    Hi Slawomir1982
    I checked on your site and did not get the same problem as you mentioned above (see the attachment screenshot). Please check again and let me know.
    If you have other questions, do not hesitate to contact with me. I will help you.
    Regards,
  • Customer

    Post by: Slawomir1982, May 19, 2017 at 18:56 (2 months ago)

    Please check other sort options (sort by, price...) and look for categories (attachment files). In search result i found others products from others categories. I need only Blazers products. I have the same problem in different bookmarks like Coats & Jacktes, Dresses, Jumpsuits & Playsuits, Shirts & Blouses...and so on.
  • Supporter

    Post by: Kazim Vu, May 20, 2017 at 09:51 (2 months ago)

    Hi Slawomir1982
    Because these products are in many categories that's why you can see as the screenshot above.
    If you have other questions, please contact me.
    Thanks you and have a nice weekend,
    Regards
  • Customer

    Post by: Slawomir1982, May 20, 2017 at 12:04 (2 months ago)

    Ok, once again:). I made new categorie - "test". I have in this categorie two products "test 1" - 10 euro and "test 2" - 200 euro (http://haritook.com/test-2/).
    If i select price filter "10 - 80" the search result should show me only one product - "test 1" beacuse in category "test" there is ONE product with suitable price range, BUT search result show me all products from whole shop with price beetwen 10 - 80. Do you understand what I mean?:)
  • Supporter

    Post by: Kazim Vu, May 21, 2017 at 01:35 (2 months ago)

    Oh, i understood however this theme has not support filter by category( see the attachment screenshot). I noted your intention and sent to my developers, they will check and update it.
    If you have other questions, do not hesitate to contact with me. I will help you.
    Thanks you and have a nice weekend,
    Regards
  • Customer

    Post by: Slawomir1982, May 21, 2017 at 05:58 (2 months ago)

    But i think "filter by category" is not a problem!!! See the attachment screenshot. Settings are not working! Category = Test, Target = Products from category "test", but search result show me all products from whole shop.
  • Supporter

    Post by: Kazim Vu, May 22, 2017 at 01:31 (2 months ago)

    Hi Slawomir1982
    I got it. My coders will check again and fix soon. If you have other questions, do not hesitate to contact with me. I will help you.
    Thanks for your patience!
    Regards,
  • Supporter

    Post by: Kazim Vu, Jun 6, 2017 at 02:58 (a month ago)

    Hi
    My coders could not access your site( see the attachment screenshot). Please check again and let me know
    Regards,
  • Customer

    Post by: Slawomir1982, Jun 14, 2017 at 21:08 (a month ago)

    Hey.

    We have some problems with SSL and server. Please try later.
  • Supporter

    Post by: Kazim Vu, Jun 15, 2017 at 09:00 (a month ago)

    Ok, please contact if you need my help.
    Regards,
  • Customer

    Post by: Slawomir1982, Jun 22, 2017 at 21:23 (a month ago)

    Hi.

    Your coders can keep workin on my problem - the site is avaible. I change passwor, look secret info.
  • Supporter

    Post by: Kazim Vu, Jun 23, 2017 at 07:29 (a month ago)

    Please provide your FTP accounts details also. My coders want these info.
    Regards
  • Customer

    Post by: Slawomir1982, Jun 23, 2017 at 20:32 (a month ago)

    Ok.
  • Supporter

    Post by: Kazim Vu, Jun 26, 2017 at 08:08 (a month ago)

    Hi Slawomir1982
    I got your info, my coders will check and reply as soon as possible. If you have other questions, do not hesitate to contact with me. I will help you.
    Regards,

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