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From: May 22nd April, 2017 to May 27th, 2017
We will re-open on Sunday 28th, 2017
  • Customer

    WC Vendor Pro not compatible

    Post by: rmursuli May 9, 2017 at 13:45 (17 days ago)
    I purchased this theme because it said it was WC Vendor compatible and I did a system status on my page and it shows that this theme is not 100% compatible.

    It redirected me to this page and said to contact the author for this theme for help.

    Please see the link below:

    https://docs.woocommerce.com/document/third-party-custom-theme-compatibility/

  • Supporter

    Post by: AyaanAg, May 10, 2017 at 09:11 (16 days ago)

    Hello,

    Please update the theme to latest version.
    http://kutethemes.net/wordpress/boutique/changelog_boutique-wp.txt

    P.S : If your issue solve then do not forget to close the ticket.
    [https://www.facebook.com/kutethemesovic]
    Warm Regards
  • Customer

    Post by: rmursuli, May 12, 2017 at 13:08 (14 days ago)

    It has not been fixed since I updated the theme.

    `
    ### WordPress Environment ###

    Home URL: https://mammabird.com
    Site URL: https://mammabird.com
    WC Version: 3.0.6
    Log Directory Writable: ✔
    WP Version: 4.7.4
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: en_US

    ### Server Environment ###

    Server Info: Apache
    PHP Version: 7.0.14
    PHP Post Max Size: 65 MB
    PHP Time Limit: 30
    PHP Max Input Vars: 1000
    cURL Version: 7.35.0
    OpenSSL/1.0.1

    SUHOSIN Installed: –
    MySQL Version: 5.6.34
    Max Upload Size: 64 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔

    ### Database ###

    WC Database Version: 3.0.6
    WC Database Prefix: wp_
    woocommerce_sessions: ✔
    woocommerce_api_keys: ✔
    woocommerce_attribute_taxonomies: ✔
    woocommerce_downloadable_product_permissions: ✔
    woocommerce_order_items: ✔
    woocommerce_order_itemmeta: ✔
    woocommerce_tax_rates: ✔
    woocommerce_tax_rate_locations: ✔
    woocommerce_shipping_zones: ✔
    woocommerce_shipping_zone_locations: ✔
    woocommerce_shipping_zone_methods: ✔
    woocommerce_payment_tokens: ✔
    woocommerce_payment_tokenmeta: ✔
    MaxMind GeoIP Database: ❌ The MaxMind GeoIP Database does not exist - Geolocation will not function. You can download and install it manually from http://dev.maxmind.com/geoip/legacy/geolite/ to the path: . Scroll down to "Downloads" and download the "Binary / gzip" file next to "GeoLite Country". Please remember to uncompress GeoIP.dat.gz and upload the GeoIP.dat file only.

    ### Security ###

    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔

    ### Active Plugins (16) ###

    VaultPress: by Automattic – 1.8.9
    Advanced WordPress Reset: by Younes JFR. – 1.0.1
    Akismet Anti-Spam: by Automattic – 3.3.2
    Boutique Toolkit: by KuteTheme – 1.2.2
    Jetpack by WordPress.com: by Automattic – 4.9
    WPBakery Visual Composer: by Michael M - WPBakery.com – 5.1.1
    Slider Revolution: by ThemePunch – 5.4.3.1
    WC Vendors Pro: by WC Vendors – 1.4.3
    WC Vendors: by WC Vendors – 1.9.11
    WooCommerce PayPal Express Checkout Gateway: by WooCommerce – 1.2.1
    WooCommerce: by Automattic – 3.0.6
    WordPress Importer: by wordpressdotorg – 0.6.3
    YITH WooCommerce Ajax Product Filter: by YITHEMES – 3.4.0
    YITH WooCommerce Compare: by YITHEMES – 2.2.0
    YITH WooCommerce Quick View: by YITHEMES – 1.2.1
    YITH WooCommerce Wishlist: by YITHEMES – 2.1.2

    ### Settings ###

    API Enabled: ✔
    Force SSL: –
    Currency: GBP (£)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)

    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)


    ### WC Pages ###

    Shop base: #5 - /?page_id=5
    Cart: #6 - /?page_id=6
    Checkout: #7 - /?page_id=7
    My account: #8 - /?page_id=8

    ### Theme ###

    Name: Kute-Boutique-Child
    Version: 1.0.0
    Author URL: http://kutethemes.com/
    Child Theme: ✔
    Parent Theme Name: Kute Boutique
    Parent Theme Version: 1.1.9
    Parent Theme Author URL: http://kutethemes.com/
    WooCommerce Support: ✔

    ### Templates ###

    Archive Template: Your theme has a woocommerce.php file
    you will not be able to override the woocommerce/archive-product.php custom template since woocommerce.php has priority over archive-product.php. This is intended to prevent display issues.

    Overrides: kute-boutique/woocommerce/cart/cart-totals.php
    kute-boutique/woocommerce/cart/cart.php
    kute-boutique/woocommerce/cart/cross-sells.php
    kute-boutique/woocommerce/cart/mini-cart.php
    kute-boutique/woocommerce/cart/proceed-to-checkout-button.php
    kute-boutique/woocommerce/checkout/cart-errors.php
    kute-boutique/woocommerce/checkout/form-billing.php
    kute-boutique/woocommerce/checkout/form-checkout.php
    kute-boutique/woocommerce/checkout/form-coupon.php
    kute-boutique/woocommerce/checkout/form-login.php
    kute-boutique/woocommerce/checkout/form-pay.php
    kute-boutique/woocommerce/checkout/payment-method.php
    kute-boutique/woocommerce/checkout/payment.php
    kute-boutique/woocommerce/checkout/review-order.php
    kute-boutique/woocommerce/checkout/terms.php
    kute-boutique/woocommerce/checkout/thankyou.php
    kute-boutique/woocommerce/content-product.php
    kute-boutique/woocommerce/content-product_cat.php
    kute-boutique/woocommerce/content-single-product.php
    kute-boutique/woocommerce/global/breadcrumb.php
    kute-boutique/woocommerce/global/form-login.php
    kute-boutique/woocommerce/global/quantity-input.php
    kute-boutique/woocommerce/global/sidebar.php
    kute-boutique/woocommerce/global/wrapper-end.php
    kute-boutique/woocommerce/global/wrapper-start.php
    kute-boutique/woocommerce/loop/no-products-found.php
    kute-boutique/woocommerce/loop/orderby.php
    kute-boutique/woocommerce/loop/pagination.php
    kute-boutique/woocommerce/loop/price.php
    kute-boutique/woocommerce/loop/rating.php
    kute-boutique/woocommerce/loop/result-count.php
    kute-boutique/woocommerce/loop/sale-flash.php
    kute-boutique/woocommerce/myaccount/form-edit-account.php
    kute-boutique/woocommerce/myaccount/form-edit-address.php
    kute-boutique/woocommerce/myaccount/form-login.php
    kute-boutique/woocommerce/myaccount/my-address.php
    kute-boutique/woocommerce/myaccount/my-orders.php
    kute-boutique/product-searchform.php
    kute-boutique/woocommerce/single-product/add-to-cart/external.php
    kute-boutique/woocommerce/single-product/add-to-cart/grouped.php
    kute-boutique/woocommerce/single-product/add-to-cart/simple.php
    kute-boutique/woocommerce/single-product/add-to-cart/variable.php
    kute-boutique/woocommerce/single-product/add-to-cart/variation-add-to-cart-button.php
    kute-boutique/woocommerce/single-product/add-to-cart/variation.php
    kute-boutique/woocommerce/single-product/meta.php
    kute-boutique/woocommerce/single-product/price.php
    kute-boutique/woocommerce/single-product/product-attributes.php
    kute-boutique/woocommerce/single-product/product-image.php
    kute-boutique/woocommerce/single-product/product-thumbnails.php
    kute-boutique/woocommerce/single-product/rating.php
    kute-boutique/woocommerce/single-product/related.php
    kute-boutique/woocommerce/single-product/review.php
    kute-boutique/woocommerce/single-product/sale-flash.php
    kute-boutique/woocommerce/single-product/share.php
    kute-boutique/woocommerce/single-product/short-description.php
    kute-boutique/woocommerce/single-product/tabs/additional-information.php
    kute-boutique/woocommerce/single-product/tabs/description.php
    kute-boutique/woocommerce/single-product/tabs/tabs.php
    kute-boutique/woocommerce/single-product/title.php
    kute-boutique/woocommerce/single-product/up-sells.php


    ### WC Vendors Pro ###

    Theme Compatability: ✕ Your theme is not 100% WooCommerce compatible and will not display vendor stores properly. Please show this page ( https://docs.woothemes.com/document/third-party-custom-theme-compatibility/ ) to your theme author and instruct them to provide full WooCommerce compatibility
    not the limited WooCommerce compatibility they currently provide by using woocommerce.php instead of full templates.

    Pro Dashboard Page: - #1915
    Feedback form page: - #1916
    Vendor Shop Permalink: - vendors/

    ### Templates ###

    Overrides: –
    `
  • Supporter

    Post by: AyaanAg, May 13, 2017 at 06:48 (14 days ago)

    Hello,

    Our coders checking into this issue. Kindly wait a bit.

    [https://www.facebook.com/kutethemesovic]
    Warm Regards
  • Customer

    Post by: rmursuli, May 16, 2017 at 14:38 (10 days ago)

    Thank you!
  • Supporter

    Post by: Kazim Vu, May 18, 2017 at 02:04 (9 days ago)

    Hi rmursuli
    I need some info from you. Could you connect via Skype: itsonla ? I will direct support for you.
    Waiting your reply!
    Regards,
  • Customer

    Post by: rmursuli, May 18, 2017 at 12:42 (8 days ago)

    i can around 12: 30 PM EST?
  • Supporter

    Post by: Kazim Vu, May 19, 2017 at 07:21 (8 days ago)

    Hi rmursuli
    Our support service works from Monday to Friday.
    Mean time (GMT +7):
    + 7:30 - 11:30 AM
    + 1:30 - 5:30 PM
    My coders checked your issue and said that the Butique theme is using the woocommerce.php that's why you got messages above.
    If you have any issues with the WC Vendors Pro plugin, please let me know( you should take some screenshot to describe your issues), my coders will check and help you fix it. Currently, i am sure that the Boutique theme is compatible with the Woocommerce.
    Regards,
  • Customer

    Post by: rmursuli, May 19, 2017 at 15:19 (7 days ago)

    This is the link that was sent to me so it can be fixed:

    https://docs.woothemes.com/document/third-party-custom-theme-compatibility/
  • Supporter

    Post by: Kazim Vu, May 20, 2017 at 09:54 (6 days ago)

    Hi rmursuli
    Yeah, if you have any problems, please contact me.
    Thanks you and have a nice weekend!
    Regards,
  • Customer

    Post by: rmursuli, May 22, 2017 at 15:52 (4 days ago)

    Yes, I need one of you to please insert the codes that the article states need to be done please!
  • Supporter

    Post by: Kazim Vu, May 23, 2017 at 03:44 (4 days ago)

    Hi rmursuli
    I am sure my theme supports for the WC vendor( maybe not 100%) but if you have any problems, please take some screenshot to describe it. My coders will fix and support for you.
    Regards,
  • Customer

    Post by: rmursuli, May 23, 2017 at 13:33 (3 days ago)

    screenshots of what needs to be done
  • Supporter

    Post by: Kazim Vu, May 24, 2017 at 01:32 (3 days ago)

    Hi rmursuli
    I got your info, my developers will check and fix as soon as possible.
    Thanks for your patience!
    Regards,

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