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From: May 22nd April, 2017 to May 27th, 2017
We will re-open on Sunday 28th, 2017
  • Customer

    Brainy Filter Error

    Post by: REQS May 4, 2017 at 12:33 (22 days ago)
    Brainy Filter Error while redirecting back to our website after capturing the payments and order is not successfully placed

    I have attached the screen shot.

    Warning: require_once(admin/model/module/brainyfilter.php): failed to open stream: No such file or directory in /home/reqsadmin/public_html/system/storage/modification/catalog/model/checkout/order.php on line 358
    Fatal error: require_once(): Failed opening required 'admin/model/module/brainyfilter.php' (include_path='.:/opt/alt/php56/usr/share/pear:/opt/alt/php56/usr/share/php') in /home/reqsadmin/public_html/system/storage/modification/catalog/model/checkout/order.php on line 358

  • Supporter

    Post by: kt_kiem, May 4, 2017 at 14:24 (22 days ago)

    Hi REQS.

    We have checked your site but not find problems.
    Could you please help me to describe clearly

    Thanks
    Meik
  • Customer

    Post by: REQS, May 4, 2017 at 14:42 (22 days ago)

    we are getting a brainy filter error while redirecting back from the payment gateway to our website and the order is not getting completed and it gives the error message as attached above in the screenshot it states that

    Warning Message:
    Warning: require_once(admin/model/module/brainyfilter.php): failed to open stream: No such file or directory in /home/reqsadmin/public_html/system/storage/modification/catalog/model/checkout/order.php on line 358
    Fatal error: require_once(): Failed opening required 'admin/model/module/brainyfilter.php' (include_path='.:/opt/alt/php56/usr/share/pear:/opt/alt/php56/usr/share/php') in /home/reqsadmin/public_html/system/storage/modification/catalog/model/checkout/order.php on line 358
  • Supporter

    Post by: kt_kiem, May 5, 2017 at 02:49 (22 days ago)

    Hi REQS,

    We tried to visit your site under the path 'www.gorootz.com' but it does not work correctly
    Could you help me make it work correctly

    Regards
    Meik
  • Customer

    Post by: REQS, May 5, 2017 at 04:40 (22 days ago)

    Yes ,
    Check the website with the same above path i.e 'https://www.gorootz.com'
    it is working fine now
  • Supporter

    Post by: kt_kiem, May 12, 2017 at 01:58 (15 days ago)

    Hi REQS,

    We tried it many times, but I have not had the same problem as yours.
    Are you sure that the brainy fillter module is configured correctly?

    Regards.
    Meik

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