Support services will be closed for our vacation

From: May 22nd April, 2017 to May 27th, 2017
We will re-open on Sunday 28th, 2017
  • Customer

    import demo data

    Post by: thrinley May 4, 2017 at 06:13 (23 days ago)
    hey there, i have install the theme and its great. i just want to import demo data and want it to exactly like demo 6 you have

  • Supporter

    Post by: yame, May 4, 2017 at 09:33 (22 days ago)

    Hello mate.

    Thank you for contacting to support service.
    As I check your site, I see that you are installing homepage 7. And now if you want to have home 6 like my demo, pls switch into home 6, then I will help you to configure.

  • Customer

    Post by: thrinley, May 6, 2017 at 03:18 (21 days ago)

    so sorry, finally i have switch it to demo 6, now can you do it
  • Supporter

    Post by: yame, May 8, 2017 at 01:05 (19 days ago)

    Finally I can see that you have the complete site. Do you need any assistance from support service?
    Pls don't hesitate to contact to us again

  • Customer

    Post by: thrinley, May 8, 2017 at 10:28 (18 days ago)

    thank you for the response. there is one thing you can do for me. I couldnt configure sub menu in ovic mega menu. for example under fashion, there is sub menu like women and kids, with a picture, so how do do i configure it?
  • Supporter

    Post by: yame, May 9, 2017 at 01:01 (18 days ago)

    I see that the subcategory with pictures are displaying on your site. If you want to configure for your own, pls go to Ovic Mega menu module > select the menu that you wanna config > On its row, Select Description tab to change (see attachment).
    For any questions, pls contact to me
  • Customer

    Post by: thrinley, May 10, 2017 at 06:21 (17 days ago)

    hi there again. sorry to bother you again but I couldn't figure out how to configure picture at the right like under the menu foods. looking forward
  • Supporter

    Post by: yame, May 11, 2017 at 02:02 (16 days ago)

    You should go to menu item Foods > Select Edit then upload banner in Background box.
    See my attachment to understand.
    If you are satisfied with our support, would you please spend a little time to give us a good review + 5 stars on website It's really very worth with me.

    Thank you
  • Supporter

    Post by: yame, May 13, 2017 at 01:28 (14 days ago)

    Hi mate,

    How is your site now?
    Do you need any assistance from support service?
    If not, we will close this ticket. Please contact again with us when you have any problems,

  • Customer

    Post by: thrinley, May 17, 2017 at 02:54 (10 days ago)

    hi there, my ovic mega boxs modules is not working, it somehow disappear from my home page(displayMegabox2). i tried to make changes to all but its not effecting. there is more contact information block is not working. right now i am just configuring it. helps please.
  • Supporter

    Post by: yame, May 18, 2017 at 03:52 (9 days ago)

    Dear mate,

    As I check your site, I can see that in your Layout builder, there is no Mega boxs module (displayMegabox2) placed there.
    So when you just changed the information in the module, of course it will not be displayed in front end.

    If you have any misunderstand, pls contact again to me
  • Customer

    Post by: thrinley, May 18, 2017 at 09:35 (8 days ago)

    Thanks for the reply.I dont want Mega boxs module (displayMegabox2) instead i want mega deal module so i install mega deal module in the layout builder but its not appearing in the home page, and important thing, i cannot change contact information block what so ever.Your help would be appreciated


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