Support services will be closed for our vacation

From: May 22nd April, 2017 to May 27th, 2017
We will re-open on Sunday 28th, 2017
  • Customer

    Variation Images

    Post by: nitsuj817 Apr 28, 2017 at 19:19 (28 days ago)
    When selecting a product variation, how can the featured image show the item you selected rather than the default one?

  • Supporter

    Post by: Kazim Vu, May 3, 2017 at 02:49 (24 days ago)

    Hi nitsuj817
    First, you need create the Attributes from the dashboard>>Products>>Attributes
    Second, return the products>>choose your products and do as the attachment screenshot.
    Please do it and let me know your results. If it does not work, please connect via skype: itsonla to get direct support.
  • Customer

    Post by: nitsuj817, May 7, 2017 at 04:12 (20 days ago)

    I just added you on Skype. Was not able to fix the issue. Let's chat soon, thanks
  • Supporter

    Post by: Kazim Vu, May 7, 2017 at 17:50 (19 days ago)

    Hi nitsuj817
    I could not access ou FTP accounts(see the attachment screenshot). Please check again and let me know
  • Customer

    Post by: nitsuj817, May 8, 2017 at 01:28 (19 days ago)

    Use these credentials. Just checked via FTP and it works
  • Supporter

    Post by: AyaanAg, May 9, 2017 at 08:52 (17 days ago)


    Wait for next theme update, it's theme bug. Theme update coming soon.

    Warm Regards


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