266 topics
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Change newsletter module carrousel size

By petheone in WordPressJteam, Oct 17, 2018 at 17:44

I have discussed with coders they said that it relates to the js and css files. In this case you have to custom by yourself or connect to customized services, where they will help you( https://support.kutethemes.net/offer/add ). I am really sorry because i do not support for custom work.
Regards

6

By: Kazim Vu
22 hours ago Oct 19, 2018 at 13:10

Out of the box

By vssouq in WordPressKuteShop, Oct 18, 2018 at 12:39

Hi
In this case, i need help from coder, he will check and update it. I will inform you when it's done
Kazim

3

By: Kazim Vu
10 hours ago Oct 20, 2018 at 01:45

Java Restriction Problem

By vssouq in WordPressKuteShop, Oct 18, 2018 at 10:20

If your host providers, they can not check and fix it then you should change to other host provider. After your change , please let me know. I will check and help you. I have more than 1000 clients,they are using this theme but do not get the same ...

3

By: Kazim Vu
10 hours ago Oct 20, 2018 at 01:48

Checkout class=

By jerdm in WordPressBoutique, Oct 18, 2018 at 08:32

Great. If you have any problems, please connect to me. I will check and reply you asap.
Have a nice weekend!
Kazim

3

By: Kazim Vu
10 hours ago Oct 20, 2018 at 01:49

check out botton error

By lidiamm in WordPressNost, Mar 1, 2018 at 10:04

Hi,
At this moment, the solution is fine but not perfect. Let me explain.
When you buy using a laptop, the basket apears inmediately in the right side of the screen which is PERFECT.
but
When you buy using mobiles and tablets, the basket apears at the top of the website. This ...

11

By: lidiamm
5 months ago May 8, 2018 at 08:34

Smarty Cache - Same product category error

By Alkarion in PrestashopTechOne, Nov 27, 2017 at 23:43

Hello,...

2 months ago and no response...please ?

Regards,

19

By: Alkarion
4 months ago May 20, 2018 at 21:03

Featured / best / new products on the main page for other languages (shops)

By emium7 in PrestashopLondon Stars, Jun 22, 2018 at 17:18

So i see, but we buy this template because you wright that it supports multistore function. Now you telling me that this template does not supports it? In that case why you wright wrong information?

6

By: emium7
a month ago Sep 19, 2018 at 12:10

Translation

By JuliaSea in WordPressTuran, Mar 28, 2018 at 23:03

Hello,

Sorry for delay. Could you please provide wp account?
Then we will show you the correct area

11

By: yame
5 months ago Apr 23, 2018 at 06:54

Installation Of Theme On My Website

By yojimbow in WordPressWorldmart, May 12, 2018 at 02:57

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Sincerely,
Yame

2

By: yame
4 months ago Jun 20, 2018 at 03:24

disable breadcrumbs

By gyounger1 in WordPressWorldmart, May 12, 2018 at 21:29

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Sincerely,
Yame

2

By: yame
4 months ago Jun 20, 2018 at 03:23

Mobile Responsive?

By gyounger1 in WordPressWorldmart, May 13, 2018 at 11:59

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Sincerely,
Yame

2

By: yame
4 months ago Jun 20, 2018 at 03:22

Translation not working in header

By edubuc in WordPressWorldmart, May 28, 2018 at 13:35

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Sincerely,
Yame

10

By: yame
3 months ago Jun 29, 2018 at 00:35

Outdated copies of WooCommerce template files

By Antenociti in WordPressTuran, Jun 12, 2018 at 13:21

Hello mate,

Please update your site with the latest version. It's available

Regards,
Yame

2

By: yame
4 months ago Jun 20, 2018 at 02:31

Search bar Issue in other languages

By silva9852 in WordPressWorldmart, Jun 12, 2018 at 10:58

OK mate

3

By: yame
4 months ago Jun 13, 2018 at 09:14

CSS Issue in the checkout page

By silva9852 in WordPressWorldmart, Jun 11, 2018 at 17:19

It's on appearance>customize>Additional CSS
admin menu In backend

9

By: yame
4 months ago Jun 14, 2018 at 01:53

504 ERROR

By bolderdesign in WordPressNyooz, Jun 27, 2018 at 02:59

I just sent for the coder and he must fix for the other clients whom I had sent before.
He is planning to check your site today, so it does not come from him.
Let him check and I will inform you

3

By: yame
3 months ago Jun 28, 2018 at 02:32

mobile menu

By yfrederik in WordPressWorldmart, Jul 4, 2018 at 16:00

Hello mate,

Could you please provide your admin + FTP account ? Then we will help you to do this

Waiting for your reply ....
Yame

1

By: yame
3 months ago Jul 5, 2018 at 03:39

Product categories issues + images

By mlapointe in WordPressTuran, Jul 4, 2018 at 21:43

Hello,

My coder fixed successfully for you the bug on IE and Chrome. Please check it again
If you are satisfied with our support, would you please spend a little time to give us a good review + 5 stars on website http://themeforest.net/downloads. It's really very worth with me.

Regards,
Yame

3

By: yame
3 months ago Jul 9, 2018 at 01:35

Theme options, widgets and personalization doesn't work

By faktykonopne in WordPressTuran, Jul 4, 2018 at 16:50

My coder fixed the bugs for you. Please check your site again.
If you are satisfied with our support, would you please spend a little time to give us a good review + 5 stars on website http://themeforest.net/downloads. It's really very worth with me.

Regards,
Yame

3

By: yame
3 months ago Jul 9, 2018 at 00:51

Demo URL Required

By kumail0332 in WordPressiHosting, Jul 11, 2018 at 13:05

Hello mate,

For some reasons, we removed the URL link. However we will continue to support you when the support period is still available.

Regards,
Yame

1

By: yame
3 months ago Jul 14, 2018 at 07:12

checkout cart

By abdullahq8 in WordPressWorldmart, Jul 10, 2018 at 18:41

Hello,

I sent to your my coder and got the feedback from him.
He checked and found out the other plugin is the reason causes the error for your check out page. It's "Woocommerce Zoho Books Integration"
When he tried to deactivate this plugin, and this page works normally. It does not belong ...

2

By: yame
3 months ago Jul 12, 2018 at 08:35

Error XX

By livas30 in WordPressTuran, Jul 5, 2018 at 20:26

I've got feedback. My coder has fixed this bug for you.
Please clear cache and check your site again

5

By: yame
3 months ago Jul 12, 2018 at 07:42

Changing Header Layout

By Soroushhost in WordPressHealthyFood, Jul 17, 2018 at 19:04

Just because you do not have any styles for Footer.
I've add the default templates of Footer for you. Now you can see the image feature.
Hope that you will spend a little time to rate for our team on Themeforest.

Thank you!
Yame

3

By: yame
3 months ago Jul 19, 2018 at 00:56

Theme Options Page buggy

By Vivadoof in WordPressMedien, Jul 25, 2018 at 18:00

Hello mate,

I see your front end site, it seems that you imported too many times the sample data. Your site has been installed, just the sample data was duplicated while the Revolution slider is not installed yet. So, the reason is that your importing data demo process has not completed. ...

1

By: yame
2 months ago Jul 26, 2018 at 00:35

Footer only Code / WPBakery Page Builder Licence

By MJayOne in WordPressTuran, Aug 1, 2018 at 07:44

It's just the invitation to buy the plugin if you want to update automatically for your site.
Anyway, we update this plugin attached following the theme and it can fully meet all your requirements.

Hope that you will spend a little time then give the best rating for our team.
Thank you!
Yame

3

By: yame
2 months ago Aug 2, 2018 at 00:57

Having an issue removing the magnifying glass on products

By brynndustries in WordPressTuran, Aug 2, 2018 at 07:17

Hello,

- To disable Quick view, from Dashboard, please enter to: YITH Plugins > then un-tick for Quick view box, the quick view icon will disappear on front end

- "instant redirect to checkout when a product is added to cart.": This belongs to customized work, support forum cannot solve this, mate
Anyway, ...

7

By: yame
2 months ago Aug 3, 2018 at 07:32

No products message displaying in new product, featured and special

By niralshah in WordPressMedien, Jul 30, 2018 at 15:24

It shows correctly. Please re-update shortcode Medien - Products
Hope that you will send a little time to leave the best rating for our team on Themeforest. We are very grateful for that

Thank you!
Yame

5

By: yame
2 months ago Aug 3, 2018 at 07:48

Customize Bar black bars

By MJayOne in WordPressTuran, Aug 2, 2018 at 16:44

Hello,

Here I would like to show you the code to change color for these positions. Please try and let me know your result:
- Bar 1
.header-top-message,
.header-block-text{
background-color: #111111;
}

- Bar 2:
.header-top-message,
.header-block-text{
background-color: blue;
}

Anyway, If you are satisfied with our support, would you please spend a little time to give us a good ...

1

By: yame
2 months ago Aug 3, 2018 at 07:41

Product Page Layout problem

By belilyworld in PrestashopLogancee, Aug 3, 2018 at 12:26

Hello @belilyworld,

Sorry for delay.
I checked the problem on your site and demo site, I saw the problem on demo site, but your site does not.
We will check again demo soon. You can clear cache your site and your browser then check again.

Regards,
Yame

1

By: yame
2 months ago Aug 8, 2018 at 00:35

Multi-Store

By sidneiulprist in PrestashopSuperShop, Aug 7, 2018 at 18:59

Good morning,

I think you have the misunderstanding just because this theme does not support for multi stores.
So, of course, when you set up the second store, it will have the error.
I am sorry that I cannot help you in this situation.

Regards,
Yame

1

By: yame
2 months ago Aug 9, 2018 at 00:27

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