234 topics
TOPIC POSTS LAST POSTER
css file is too heavy

By frtyaman in WordPressKuteShop, Aug 14, 2018 at 19:29

Hi frtyaman
Because there are much pages, layouts, options,.. which you can choose to make your site. To increase speed of site, you have to remove unnecessary plugins, pages, layouts,...also and then optimize the php, js and css codes (keep only one demo). To do these works, you ...

1

By: Kazim Vu
4 days ago Aug 15, 2018 at 04:56

Supertheme installing get white page after activate

By bies100 in WordPressSuperMarket, May 1, 2017 at 20:25

Hi bies100
I am really sorry because i have removed. Currently it is not at themeforest.net however i still support for this theme. Could you please let me know your issues? I will check and update it.

Regards

199

By: Kazim Vu
4 days ago Aug 15, 2018 at 13:49

Responsive Banners on Mobile Devices

By bolderdesign in WordPressNyooz, Jun 21, 2018 at 02:57

I've checked on iPad also. And banners are responsive perfect
See my attachment

6

By: yame
3 days ago Aug 16, 2018 at 09:35

Product page edit & WP Bakery Update

By larby2 in WordPressBifuny, Aug 10, 2018 at 08:02

Here are the css codes:
.product-item .product-inner .flash span.onnew {
color: #f4524d;
border-color: #262e31;
}
You should enter these codes into your child theme. Your changes wont be lost when theme's updated in the future.

Kazim

9

By: Kazim Vu
2 days ago Aug 17, 2018 at 08:05

Footer and Menu not responding to Changes

By ntanye in WordPressKuteShop, Aug 10, 2018 at 11:37

The cause by the Kuteshop toolkit. My coders have updated and you can do for the next times.

Kazim

11

By: Kazim Vu
3 days ago Aug 16, 2018 at 16:09

problems with theme

By asimi in WordPressFastShop, Aug 13, 2018 at 11:19

Hi asimi,
I have checked and found that you have updated theme and plugins. About the speed of site, please try using some methods below to improve the loading speed:
1. Install the Autoptimize plugin
2. Remove unnecessary plugins
3. Optimize product images
4. Intstall the WP Super Cache
5. Contact with ...

4

By: Kazim Vu
2 days ago Aug 17, 2018 at 13:40

Adding Information to Description and Additional tabs

By is2possible in ShopifyiMarket, Aug 16, 2018 at 13:53

Hi,
please add my email to your store. I will check and resolve your issue.
My email is chungk4bictu@gmail.com

Regards, Andy

1

By: andydao
3 days ago Aug 16, 2018 at 14:01

Conflict Between WooCommerce plugin

By hatem1 in WordPressFastShop, Aug 15, 2018 at 19:29

Hi
I am waiting reply from coders. I will inform you soon when i have got the results from them.
Thanks for your patience!

Kazim

5

By: Kazim Vu
10 hours ago Aug 19, 2018 at 18:37

REALLY SLOW Bifuny Fitness Theme

By Bluemao in WordPressBifuny, Aug 8, 2018 at 10:07

please connect to this link; https://support.kutethemes.net/offer/add

29

By: Kazim Vu
2 days ago Aug 17, 2018 at 05:36

Fameshop Team members adding an image link

By bvegmbh in WordPressFameshop, Aug 17, 2018 at 07:18

Hi
Yes, it's possible if you are a coder. If not you have to connect to customized services, where they can help you.

Kazim

1

By: Kazim Vu
2 days ago Aug 17, 2018 at 13:51

problem with displaying product images complete

By t2018 in WordPressSmarket, Aug 6, 2018 at 12:42

My coders have checked and said that maybe you have customized your site. Did you custom it? Could you please connect to me via skype: itsonla ? I would like to live chat and need some info from you.

Kazim

13

By: Kazim Vu
2 days ago Aug 17, 2018 at 14:00

BUG ON FOOTER

By stankiroffo in WordPressKuteShop, Aug 14, 2018 at 15:53

Great. If you have any problems, please let me know.
Have a nice weekend.

Kazim

10

By: Kazim Vu
2 days ago Aug 17, 2018 at 14:02

Translations..

By diepower in WordPressKuteShop, Aug 16, 2018 at 09:33

Great. If you have any problems, do not hesitate to contact with me. I will help you.
Have a nice weekend!

Kazim

3

By: Kazim Vu
a day ago Aug 18, 2018 at 05:10

Bug in single product ?

By stankiroffo in WordPressKuteShop, Aug 17, 2018 at 15:46

Hi stankiroffo
Thank for your comments. My coders will check and update asap. f you have other questions, do not hesitate to contact with me. I will help you.
Have a nice weekend!

Kazim

1

By: Kazim Vu
a day ago Aug 18, 2018 at 05:13

How to import demo content?

By sanjayjangam in WordPressKuteShop, Aug 17, 2018 at 07:07

It's the same results above. May i re-install the Kuteshop theme into the https://web-world.co.in/testing/wp-admin/ ?

7

By: Kazim Vu
11 hours ago Aug 19, 2018 at 17:36

Custom Product Attributes Type Section Missing

By sanjayjangam in WordPressKuteShop, Aug 17, 2018 at 09:04

I found the cause. May be you have not update the KuteShop Toolkit when theme's updated. Please update it and let me know your results.

Kazim

5

By: Kazim Vu
10 hours ago Aug 19, 2018 at 18:03

On shop / category pages, we have 3 products per line instead of 4

By veptune in WordPressKoolShop , Aug 15, 2018 at 11:54

Hi
Did you custom this theme? Because by the default of theme, it exists the product grid: ( https://koolshop.kutethemes.net/product-category/fashion/) Could you please provide your FTP or SFTP account via secret ìnormation area? My coders would like to check direct and guide you.

Kazim

5

By: Kazim Vu
9 hours ago Aug 19, 2018 at 18:47

how to keep categories on headed open on home page

By ALINAAZ in WordPressKuteShop, Aug 19, 2018 at 03:26

Hi ALINAAZ
As i mentioned at the last ticket, you enter the dashboard choose Kuteshop>.Theme Options >.Header Settings and do as the attachment screenshot. Please do it and let me know your results.
Have a nice weekend!

Kazim

1

By: Kazim Vu
19 hours ago Aug 19, 2018 at 09:00

vertical mega menu

By ALINAAZ in WordPressKuteShop, Aug 19, 2018 at 03:55

In this case, you can refer this video shot. Hope it useful for you: https://www.youtube.com/watch?v=rN6dQ8OK-JE

Kazim

5

By: Kazim Vu
9 hours ago Aug 19, 2018 at 18:56

Pictures single product

By dtaree in WordPressMerci, Aug 19, 2018 at 10:25

Hi
In in case, please try to enter the dashboard choose Appearance>>Custommizer>>Woo commerce>>Product images and then replace the size of product images.
Hope it useful for you.

1

By: Kazim Vu
9 hours ago Aug 19, 2018 at 19:15

Top Center Menu not working

By ALINAAZ in WordPressKuteShop, Aug 19, 2018 at 13:54

Do you want to show as this home page? https://kuteshop.kute-themes.net/home-03/. It's the header style 03 and does not exist in the header style 01

1

By: Kazim Vu
9 hours ago Aug 19, 2018 at 18:58

vertical mega menu with images and sub menus

By ALINAAZ in WordPressKuteShop, Aug 19, 2018 at 13:56

As i mentioned at the last ticket. Please refer this video shot and let me know your results
https://www.youtube.com/watch?v=rN6dQ8OK-JE

Kazim

1

By: Kazim Vu
9 hours ago Aug 19, 2018 at 19:00

Need help for solving megamenu padding & single product page product info black label

By bimalbhowmik in WordPressKuteShop, Aug 15, 2018 at 06:55

Is good now? Because when theme's updated, client should be update the WPbakery page builder, Slider Revolution and toolkit by deleting these plugins and reinstall them. If you have other problems, please connect to me.

Kazim

13

By: Kazim Vu
46 minutes ago Aug 20, 2018 at 03:59

Leka, oviclayoutcontrol

By seosystempl in PrestashopLeka, Sep 4, 2017 at 14:26

This problem was resolved ? because my shop still opening very slow...

2

By: seosystempl
4 months ago Apr 13, 2018 at 12:56

check out botton error

By lidiamm in WordPressNost, Mar 1, 2018 at 10:04

Hi,
At this moment, the solution is fine but not perfect. Let me explain.
When you buy using a laptop, the basket apears inmediately in the right side of the screen which is PERFECT.
but
When you buy using mobiles and tablets, the basket apears at the top of the website. This ...

11

By: lidiamm
3 months ago May 8, 2018 at 08:34

Problem with module Smartsupp

By scecnarf in PrestashopTechOne, May 19, 2018 at 11:23

Hello, i have problem with the free module smartsupp (live chat).
I installed the module and it does not work under tech one template, it works on default and others templates.
Can you help me please?
Thanks

0

By: scecnarf
3 months ago May 19, 2018 at 11:23

Smarty Cache - Same product category error

By Alkarion in PrestashopTechOne, Nov 27, 2017 at 23:43

Hello,...

2 months ago and no response...please ?

Regards,

19

By: Alkarion
2 months ago May 20, 2018 at 21:03

Featured / best / new products on the main page for other languages (shops)

By emium7 in PrestashopLondon Stars, Jun 22, 2018 at 17:18

Any issues? It is already a lot of time and still nothing

4

By: emium7
24 days ago Jul 26, 2018 at 17:33

Translation

By JuliaSea in WordPressTuran, Mar 28, 2018 at 23:03

Hello,

Sorry for delay. Could you please provide wp account?
Then we will show you the correct area

11

By: yame
3 months ago Apr 23, 2018 at 06:54

Installation Of Theme On My Website

By yojimbow in WordPressWorldmart, May 12, 2018 at 02:57

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Sincerely,
Yame

2

By: yame
2 months ago Jun 20, 2018 at 03:24

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