234 topics
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Page title above the side bar

By veptune in WordPressKoolShop , Aug 7, 2018 at 16:56

Hi veptune,
Could you please provide your wp-admin login + ftp accounts detail again via secret information area? My developers will check and update it.
Regards

2

By: Kazim Vu
11 days ago Aug 8, 2018 at 06:27

Theme Installation

By skumar96 in WordPressSmarket, Jun 22, 2018 at 22:48

Please check your site and confirm me via skype for each section.

36

By: Kazim Vu
10 days ago Aug 9, 2018 at 06:26

Cart is not well supported for mobile devices

By himuro in HTML TemplatesKuteShop, Jul 29, 2018 at 14:30

As i mentioned at the last ticket. If's default of template. If you have any change, you have to custom by yourself because i do not have permission from the author of template

Kazim

9

By: Kazim Vu
12 days ago Aug 8, 2018 at 00:35

"Add to cart" for mobile

By himuro in HTML TemplatesKuteShop, Jul 30, 2018 at 10:28

I have sent a new packet via your email. Please check it
-About the Add to Cart button on mobile issue: It will shows when you touch on products.
- About Check out page issue: My developers check again and said that it's default of template and they do not have permission ...

5

By: Kazim Vu
12 days ago Aug 8, 2018 at 00:32

Feature Box/Drop Down Menu

By WesMc in ShopifyiMarket, Aug 8, 2018 at 00:42

Hi,
+ About #1, you need to config again at here: http://prntscr.com/kgfbg4
I have done it :D.
+ About #2, http://prntscr.com/kgfd1g
you need to create a menu which is called home. It is same home menu-item of main menu
http://prntscr.com/kgfdfd
and here is result: http://prntscr.com/kgfdp1
+ About #3, I have checked and resolved it.
Please check it again.

Thank ...

2

By: andydao
11 days ago Aug 9, 2018 at 02:35

Install demo content 502 Bad Gateway

By rudekitchen in WordPressFastShop, Jul 26, 2018 at 14:25

Hi
About Blog page issue, the cause by this plugin: https://prnt.sc/kgf8tz
Please turn off it .

Regards

17

By: Kazim Vu
11 days ago Aug 9, 2018 at 02:38

RELATED PRODUCTS BADGES ISSUE - KUTETHEME 1.8.1

By ifede84 in WordPressKuteShop, Jul 25, 2018 at 09:05

I am very glad when your problem solved. If you have other questions, do not hesitate to contact with me. BTW, Could you go here: http://themeforest.net/downloads then rate me a good review + 5 stars please? It's really worth with me.
Thank you and Have a great day!

Kazim

13

By: Kazim Vu
11 days ago Aug 8, 2018 at 14:23

Do not have the option to import demo in dashboard

By tadejbogataj in WordPressKuteShop, Aug 8, 2018 at 09:57

Hi tadejbogataj
In your case, you can import at the dashboard>>Ovic Plugins>>Ovic Import Demo>>choose your demo. Also, you can import at the Tools>>Import>>Install Wordpress>>Run Impoter>>choose contents.xml file>>your account name>>Attachment file>>Run. That's all.
Please do it and let me know your results.

Regards

1

By: Kazim Vu
11 days ago Aug 8, 2018 at 14:28

Weird background behind dropdown menu

By olkebolke in WordPressMazano, Aug 8, 2018 at 07:49

To create a new Mega menu, you can refer this video shot. Hope it useful for you.
https://youtu.be/ht-86_GDTn8
Regards

4

By: Kazim Vu
10 days ago Aug 9, 2018 at 05:57

Search not working.

By JamieWright1989 in WordPressTechOne, Nov 27, 2017 at 22:08

Here are CSS codes:
body .product-item.list .product-info-left {
width: 600px;
}
I have added into the Child theme. Your changes wont be lost when theme's updated in the future.

Kazim

25

By: Kazim Vu
10 days ago Aug 10, 2018 at 01:25

Return back the theme

By Ohlalapazar in WordPressKuteShop, Aug 8, 2018 at 21:28

Good morning
As i mentioned at the last ticket? Which theme version do you want to do? Kuteshop 1.8.1 or 3.1.6. I have 2 versions and customers should use the kuteshop 3.1.6, it's lighter and faster than kuteshop 1.8.1. If it's possible, please provide your wp-admin login + ftp accounts detail ...

1

By: Kazim Vu
11 days ago Aug 9, 2018 at 00:26

Issue with Woocommerce?

By Sportfeed in WordPressMerci, Jul 19, 2018 at 17:55

I have discussed with coders, they said that the cause maybe by your host permission. It does not allow overwrite file. Please check again.

Kazim

11

By: Kazim Vu
8 days ago Aug 11, 2018 at 07:44

Theme running poorly

By dboland1 in WordPressTechOne, Aug 9, 2018 at 09:01

Good morning
Your site does not work. Please check and provide your wp-admin login + FTP accounts again. I will check and help you. Also may i remove all demo contents and re-install from scratch?

Regards

1

By: Kazim Vu
10 days ago Aug 10, 2018 at 01:03

Image not showing on the front page and also problem to configurate image size .

By wongef100 in WordPressKuteShop, Aug 7, 2018 at 11:46

Good morning
I have checked and found that your theme version's too old. Please backup your site and update to the latest theme version, it's version 1.8.1 and let me know your results.

Regards

3

By: Kazim Vu
10 days ago Aug 10, 2018 at 01:53

How to translate theme

By tadejbogataj in WordPressKuteShop, Aug 9, 2018 at 16:07

Good morning, tadejbogataj
In your case, please try with the Loco Translate plugin, it's compatible with the Kuteshop theme
https://wordpress.org/plugins/loco-translate/
https://localise.biz/wordpress/plugin/beginners
Hope it useful for you.

Kazim

1

By: Kazim Vu
10 days ago Aug 10, 2018 at 01:36

Linking Products

By Steliam in WordPressKuteShop, Aug 2, 2018 at 15:06

Thanks

7

By: Kazim Vu
10 days ago Aug 10, 2018 at 01:33

Strange   characters showing in WooCommerce cart with Mix and Match products

By dracogto in WordPressTechOne, Jul 26, 2018 at 14:37

Hi dracogto,
I am waiting reply from coders. I will inform you soon when i have got the results from them.
Regards

11

By: Kazim Vu
7 days ago Aug 13, 2018 at 04:12

Variations Not Showing - eCommerce site

By kraj12top in WordPressHealthyFood, Aug 5, 2018 at 21:50

Hello,

Sorry for delay reply, just because we do not work for weekends.
I've imported demo content for your site and it seems that work well. Please check again then tell me your result
You can import your products and blog posts

12

By: yame
7 days ago Aug 13, 2018 at 01:52

kuteshop: 2 rows with 4 or 5 items

By peefour in WordPressKuteShop, Jul 26, 2018 at 21:59

Please connect to me if you have other questions.
Thank you and have a nice weekend!

Kazim

13

By: Kazim Vu
9 days ago Aug 10, 2018 at 13:47

site slow and down

By sami2006s in WordPressKuteShop, May 18, 2018 at 14:37

Hi
How's your new host? As we connected via skype. Please connect to me if you need help.

Kazim

92

By: Kazim Vu
7 days ago Aug 13, 2018 at 04:15

Error PHP

By chrissxd in WordPressHealthyFood, Aug 7, 2018 at 14:30

Great. If you have any problems please connect to me.

Kazim

9

By: Kazim Vu
9 days ago Aug 10, 2018 at 13:42

home demo missing from import + documentation

By Lord2 in WordPressKuteShop, Aug 9, 2018 at 13:52

Hi Lord2,
I am not sure, however you should make a request. My administrator will reply to you.
Kazim

6

By: Kazim Vu
9 days ago Aug 11, 2018 at 03:12

Mailchimp - Bifuny Toolkit Error

By jesusmj1852 in WordPressBifuny, Aug 10, 2018 at 19:56

Hi jesusmj1852
Could you please translate in English? because i support in English only. Also, please provide your wp-admin login + ftp accounts via secret information area. I will check and reply you asap.
Have a nice weekend!
Kazim

1

By: Kazim Vu
9 days ago Aug 11, 2018 at 02:21

have few issues in your theme

By undamuy in WordPressKuteShop, Jul 29, 2018 at 12:06

It's fixed. Please check it. Also about the SKU issue, it's live search function and it shows in the search box only.
Regards

9

By: Kazim Vu
7 days ago Aug 13, 2018 at 02:35

Vertical menu

By Sectorpc in WordPressKuteShop, Aug 13, 2018 at 07:00

Hi Sectorpc
Could you please provide your wp-admin login account via secret information area? I will check and help you.
Regards

1

By: Kazim Vu
6 days ago Aug 13, 2018 at 10:06

import demo

By myamman in WordPressKuteShop, Aug 13, 2018 at 08:27

It's done. If you have other questions, do not hesitate to contact with me. BTW, Could you go here: http://themeforest.net/downloads then rate me a good review + 5 stars please? It's really worth with me.
Thank you and Have a great day!

Kazim

3

By: Kazim Vu
6 days ago Aug 13, 2018 at 14:30

Having trouble on Turian Theme Changing Featured Image Size

By brynndustries in WordPressTuran, Aug 14, 2018 at 03:43

Hi @brynndustries,

Your admin account is not correct. Please check it again.
And please take the screenshot for the issue you are talking about. I will check and give you the correct answer

Awaiting for your reply ...
Yame

1

By: yame
5 days ago Aug 14, 2018 at 09:28

refound

By FRee84 in WordPressKuteShop, Jul 27, 2018 at 20:56

Do you want to install the kuteshop theme into public2_html folder? Did you install the fresh Wordpress yet? Please connect to me via skype: itsonla. I would like to live chat and need more information from you.
Waiting your connection.

Kazim

9

By: Kazim Vu
4 days ago Aug 15, 2018 at 05:34

main image not showing on product page

By blue4fun in WordPressKuteShop, Aug 13, 2018 at 11:18

I have checked and did not get the same problems as you mentioned. You can see this link: https://www.blue4love.co.il/product-category/13/23/
Could you take screenshot to describe it?

3

By: Kazim Vu
5 days ago Aug 14, 2018 at 14:11

Product color and quick view issues

By woodman54 in ShopifyTechone, Jul 29, 2018 at 20:32

Hi,
your issue is resolved now.
Please check it again.

Regards, Andy

15

By: andydao
5 days ago Aug 15, 2018 at 04:17

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