266 topics
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Preview problem

By Mario-Land in WordPressKuteShop, Sep 30, 2018 at 08:26

Hi
My coders have checked and said that you should increase the size of the circle or reduce the font size inside the circle ( because your word is too long" -(8-13%)". It works fine with the "23%"
Regards

15

By: Kazim Vu
18 days ago Oct 1, 2018 at 16:50

Problem LOGO / J.Team WP

By giovanniscapecchi in WordPressJteam, Oct 1, 2018 at 12:36

HI giovanniscapecchi
In your case, you should increase the size of your logo, it's bigger and let me now your results. If it does not work, please provide your wp-admin + ftp accounts via secret information area. I will check and help you.
Kazim

1

By: Kazim Vu
18 days ago Oct 1, 2018 at 17:00

Images not displaying correctly on page load (could be lazy load issue)

By dracogto in WordPressTechOne, Sep 17, 2018 at 18:34

did you clear your web cache yet?

9

By: Kazim Vu
18 days ago Oct 2, 2018 at 02:12

Zoom, Compare & Wishlist

By agridesigns in WordPressBifuny, Oct 1, 2018 at 23:15

Good morning
In this case, you enter the dashboard choose Appearance>>Editor and enter these css codes:
.product-item .product-inner .group-button-left .inner > div {
display: none;
}
Please do it and let me know your results.
Kazim

1

By: Kazim Vu
18 days ago Oct 2, 2018 at 00:30

mobile view and menu header hyperlink change

By ladeej in WordPressAyvo, Oct 2, 2018 at 09:27

Hello mate,

I see that you rated 1 star on Themeforst for our team. I already replied you via this ticket, it seems that you have not received this.

I would like to add you via skype then I will support directly for all of your issues. Please add me with: ...

2

By: yame
5 days ago Oct 15, 2018 at 02:54

Problem with blog

By yooole in WordPressMerci, Oct 1, 2018 at 11:58

As i mentioned at the last ticket. My coder's checking. I will inform you when it's done

Kazim

3

By: Kazim Vu
16 days ago Oct 3, 2018 at 15:29

Wordpress White Screen Error

By prime55 in WordPressTechOne, Oct 2, 2018 at 17:20

Good morning, prime55
The cause maybe something's wrong when theme's installed. May i remove all your demo contents and reinstall from scratch? I will check and help you.

Kazim

1

By: Kazim Vu
17 days ago Oct 3, 2018 at 00:58

Translate button

By licensequeen in ShopifyWorldmart, Oct 1, 2018 at 13:15

you are welcome

Regards, Andy

5

By: andydao
16 days ago Oct 4, 2018 at 01:52

Вuplicated content and error Ovic

By kuznetsky in WordPressAyvo, Oct 3, 2018 at 07:31

Hello mate,

Please make sure that the importing process was successfully.
If you still do not have any own data for your site, please install a new WordPress, tell me which home page you want to install then I will help you to install the theme. And, pls provide the complete ...

1

By: yame
15 days ago Oct 5, 2018 at 03:19

Problem with grid blog

By yooole in WordPressMerci, Oct 2, 2018 at 14:59

It's fixed. Please check and let me know your results
Kazim

3

By: Kazim Vu
16 days ago Oct 4, 2018 at 07:46

Categories Issue

By atomoum in WordPressFastShop, Sep 28, 2018 at 23:31

Please check as my screenshot, it still works fine

6

By: Kazim Vu
16 days ago Oct 4, 2018 at 05:04

Videos are not showing in home page

By logarciav in WordPressHealthyFood, Oct 3, 2018 at 22:47

Hi logarciav
Could you please provide your wp-admin + ftp accounts via secret information area? My coders will check and reply you asap.
Kazim

1

By: Kazim Vu
16 days ago Oct 4, 2018 at 02:05

Demo content

By Colombiagroup in WordPressFameshop, Oct 4, 2018 at 03:47

Hi Colombiagroup
May i remove all your demo contents and re-install the Fameshop theme? Please let me know, i will check and help you.
Kazim

1

By: Kazim Vu
16 days ago Oct 4, 2018 at 04:02

Blog date format to european

By bvegmbh in WordPressFameshop, Oct 4, 2018 at 09:26

Hi bvegmbh,
How's it now? Did you do it yet? Please provide your ftp account via secret information area. I will check and help you
Kazim

6

By: Kazim Vu
12 days ago Oct 8, 2018 at 03:11

THREE ISSUES WITH KUTESHOP THEME

By stephenogunyemi in WordPressKuteShop, Oct 4, 2018 at 15:13

If you have other questions, do not hesitate to contact with me. I will help you.
BTW, Could you go here: http://themeforest.net/downloads then rate me a good review + 5 stars please? It's really worth with me.
Thank you and Have a great day!
Kazim

4

By: Kazim Vu
15 days ago Oct 5, 2018 at 02:29

Update Bifuny

By Bluemao in WordPressBifuny, Oct 4, 2018 at 18:58

Good morning
Where did you change? If you did in the child theme then your changes wont be lost. To update theme:
Step 1: You enter the dashboard choose Appearance>>Themes>>Active default theme ( as the Twenty seven theme) and then click on the Bifuny theme and delete it.
Step 2: After delete, you ...

1

By: Kazim Vu
15 days ago Oct 5, 2018 at 00:33

SyntaxError

By rvdpteg in WordPressFastShop, Oct 5, 2018 at 13:43

Hi
I have checked and did not get the same problems as you mentioned above. If it gets again, please take screenshot and send to your host providers, they will check and help you. Also, you should update to the latest theme version, it's the fastshop 1.2.0.

Have a nice weekend!

2

By: Kazim Vu
13 days ago Oct 7, 2018 at 07:32

centred menu header style 01

By tarik8844 in WordPressAyvo, Oct 5, 2018 at 18:57

Hello mate,

Sorry for delay.
Now I see that you are using header style 03, is it your favorite style? And do you want to change the size for logo any more?

1

By: yame
5 days ago Oct 15, 2018 at 03:23

Blurry images

By little_paprika in WordPressAyvo, Sep 30, 2018 at 08:24

My coder checked and found out the bug. We are so sorry for this inconvenience. The coder said that this bug will be updated in the next version (1.0.2).

So, please wait for the new version. It will be released tomorrow

Thanks for your patience!

5

By: yame
5 days ago Oct 15, 2018 at 10:14

Footer not working in the single products pages

By myamman in WordPressKuteShop, Oct 3, 2018 at 14:53

I have checked and found that the cause by your translation, please connect to the author of the wpml plugin. He will check and guide you how to translate it.
Kazim

3

By: Kazim Vu
11 days ago Oct 9, 2018 at 01:28

Theme Option Not Work and other problems

By shakerin in WordPressKuteShop, Sep 5, 2018 at 15:41

Hi shakerin,
Which's tab style? Because i have checked with some styles, they still works fine

Kazim

15

By: Kazim Vu
9 days ago Oct 11, 2018 at 05:21

mobile menu issue

By edesigner01 in HTML TemplatesHandmade, Sep 5, 2018 at 03:51

Good morning
Please enter these css codes and let me know your results
.navigation .menu-parent .sub-menu::before {
content: '';
position: absolute;
z-index: 1;
height: 22px;
width: 100%;
top: -20px;
}
Kazim

16

By: Kazim Vu
9 days ago Oct 11, 2018 at 01:34

Import data field unavailable

By janetkatembo in WordPressKuteShop, Oct 9, 2018 at 12:59

Good morning
The cause maybe you have not install the Ovic Plugins. Also, i have checked your site but i can not access it. Please check and provide me again.
Do you want to re-install the Kuteshop theme, it includes my demo contents?
Waiting your answer...
Kazim

1

By: Kazim Vu
10 days ago Oct 10, 2018 at 01:46

Removing the Percentage from Box and Decreasing the Shop widget size

By Ace_merchant in WordPressMedien, Aug 7, 2018 at 21:33

I got it and left the message here. Pls check it
Thank you

18

By: yame
10 days ago Oct 10, 2018 at 02:05

PRODUCTS

By Melariel_Pokovec in WordPressKoolShop , Oct 9, 2018 at 18:26

Hi Melariel_Pokovec
As your picture above, you have to custom by yourself or connect to customized services(https://support.kutethemes.net/offer/add), where they will help you
Kazim

2

By: Kazim Vu
10 days ago Oct 10, 2018 at 01:26

Installing Multivendor Plugins

By stephenogunyemi in WordPressKuteShop, Oct 10, 2018 at 03:44

Hi stephenogunyemi
- About the WCLover lugin issue. I am not sure because there are much plugins, it supports for multivendor . In your case, you can use the WC Vendor plugin, it's compatible with the KuteShop theme.
Regards

1

By: Kazim Vu
10 days ago Oct 10, 2018 at 05:19

Problem to import demo content

By rossiniju in WordPressAdella, Sep 17, 2018 at 20:01

My coder said that it relates to Woocommerce plugin.In this case, you have to do by hand or connect to the author of Woocommerce plugin. They will check and update it.
Kazim

19

By: Kazim Vu
9 days ago Oct 11, 2018 at 03:57

Increase and decrease quantity buttons not working

By chenito in ShopifyWorldmart, Oct 4, 2018 at 18:16

Hi,
I have resolved your issue.
Please check it again.
Regards, Andy

3

By: andydao
9 days ago Oct 11, 2018 at 00:25

PURCHASE CODE

By antoniocorres in WordPressBiolife, Oct 9, 2018 at 09:39

I also checked your site. You do not need to add any license there, and your site still works correctly.

You just update your theme when you get the alert to update from us, do not need to fill any license, mate.

If you need any information, you can add my ...

3

By: yame
9 days ago Oct 11, 2018 at 02:34

Question

By IdealPlus-prigornica2 in WordPressKrystal , Sep 4, 2018 at 06:39

Hi IdealPlus-prigornica2
Did you custom it? By the default of theme, it still works fine: https://krystal.kutethemes.net/shop/acer-aspire-s7-is-a-thin-and-portable-laptop/. Could you please connect to me via skype: itsonla ? I would like to live chat and need more info from you.

Kazim

17

By: Kazim Vu
9 days ago Oct 11, 2018 at 01:33

INSTALLATION SERVICE

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