316 topics
TOPIC POSTS LAST POSTER
Mobile Menu not working anymore

By DeJongensvandeTU in WordPressX.Shop, Nov 2, 2017 at 13:52

Hi,

Please update X.Shop theme to the latest version. The issue will be resolved.

NOTE: You should back up all data on your site before updating.
Please do not hesitate contact with me if you need help!



Best regards,
Khanh Hoang.

3

By: hoangthikhanhbg
13 days ago Nov 6, 2017 at 06:39

Color does not seem

By boraerd in ShopifyTechone, Oct 31, 2017 at 11:47

Hi, Boraerd
+ "Can we view our last categories also?
- When I am going to bottom of the page, categories also comes. In your site does not come: https://prnt.sc/h5p5n8 In our site: https://prnt.sc/h5p5z1 "
This issue, I have resolved it. Please check it again: http://prntscr.com/h617x4
+ About sub categories:
you need to make ...

18

By: shopifysupport
15 days ago Nov 4, 2017 at 05:11

Category menu with slide

By mt-studio in PrestashopBoutique, Oct 27, 2017 at 09:43

Also, please provide us your FTP account.
Thanks

8

By: yame
12 days ago Nov 8, 2017 at 02:49

Brands slider block

By mt-studio in PrestashopBoutique, Nov 2, 2017 at 10:08

Hello mate.

This issue was replied in another ticket. In this position, it is allowed to display all the logos in Manufacture. So if you want to display the others, you need contact to customized services. Just because I just know to help you config your site to be liked with ...

3

By: yame
13 days ago Nov 6, 2017 at 07:47

Is there any chance to insert the phone number to the top area?

By drzhanov in WordPressFastShop, Nov 3, 2017 at 06:49

Hi,

Have a nice day!
Please contact me if you have any question with the theme. You are always welcome! =)

And I would be very grateful if you go here: http://themeforest.net/downloads then rate me a good review + 5 stars please?
It's really very worth with us.

Thank you ...

5

By: hoangthikhanhbg
14 days ago Nov 6, 2017 at 00:45

Images gallery on Single Product Page

By ursacescu in WordPressKoolShop , Nov 1, 2017 at 07:26

I am very glad when your problem solved. If you have other questions, do not hesitate to contact with me. I will help you.
Thank you and Have a great day!

Regards,

11

By: Kazim Vu
13 days ago Nov 6, 2017 at 06:46

NO COMPATIBLE VERSIÓN WOOCOMERCE

By imaginazamora in WordPressBoutique, Nov 3, 2017 at 17:15

Hi
I am sure that my theme, it's compatible with the Wooplugin. Did you update to the latest theme version yet? If it still does not work, please provide you Admin login + FTP accounts via secret information area. I would like to check and fix asap.
Waiting your reply...

Regards

1

By: Kazim Vu
14 days ago Nov 5, 2017 at 14:34

Challenges with Some Features

By conaldakeh in WordPressKuteShop, Oct 16, 2017 at 07:04

My coders have checked and said that it's default of theme. In your case, you have to custom by yourself at the kutetheme/archive-look-books.php or contact to customized services. I am really sorry because my team do not support for custom work. If you have other questions, please let me know.
Reagrds,

14

By: Kazim Vu
13 days ago Nov 6, 2017 at 07:52

Cannot activate cosro toolkit plugin

By SamSeriously in WordPressCosre , Nov 4, 2017 at 09:01

Hi,

Please send to me the information about: Admin WP login details, FTP (SFTP) account and Cpanel.
(Put in the secret information box). I'll help you resolve the issue soon!

I'm looking forward to hearing from you!


Best regards,
Khanh Hoang.

1

By: hoangthikhanhbg
14 days ago Nov 6, 2017 at 01:03

how do i change in footer 2 change text of button SIGN IN to SUBMIT

By parshva in WordPressKrystal , Nov 4, 2017 at 11:02

Hi,

Please send to me the information about: Admin WP login details, FTP (SFTP) account and Cpanel.
(Put in the secret information box). I'll help you resolve your issue.

I'm looking forward to hearing from you!


Best regards,
Khanh Hoang.

1

By: hoangthikhanhbg
14 days ago Nov 6, 2017 at 01:10

Off canvas filters

By thinkitweb in WordPressNost, Nov 4, 2017 at 21:15

Hi,

Please send to me the information about: Admin WP login details, FTP (SFTP) account and Cpanel.
(Put in the secret information box).

I'm looking forward to hearing from you!


Best regards,
Khanh Hoang.

1

By: hoangthikhanhbg
14 days ago Nov 6, 2017 at 01:44

Installing Demo 8

By Lude79 in WordPressBoutique, Nov 5, 2017 at 00:06

i have checked and found you have installed this theme. Do you need my help more? Please connect via skype: itsonla, i would like to ask some questions before theme has installed.
Waiting your ansewer...

2

By: Kazim Vu
13 days ago Nov 6, 2017 at 06:23

Cannot create NEW Mega menu

By IGS_DESIGN in WordPressMuse, Nov 4, 2017 at 16:19

Good morning
I am very glad when your problem solved. If you have other questions, do not hesitate to contact with me. I will help you.
BTW, Could you go here: http://themeforest.net/downloads then rate me a good review + 5 stars please? It's really worth with me.
Thank you and Have ...

5

By: Kazim Vu
14 days ago Nov 6, 2017 at 03:22

categories dont import.

By davidos9988 in WordPressKuteShop, Nov 5, 2017 at 21:29

Hi davidos9988
Could you please provide your Admin login + FTP accounts via secret information area? I would like to check you site and show you how to add it.
Waiting your reply...

Kazim Vu,

1

By: Kazim Vu
14 days ago Nov 6, 2017 at 03:24

Problem with theme

By gasperb in ShopifyTechone, Nov 4, 2017 at 10:45

please explain more this issue "but for categories, it still isnt. thanks and brgds".

send to me your screenshot if you can

I will check and resolve it soon.

Regards, Andy

29

By: shopifysupport
13 days ago Nov 7, 2017 at 00:49

Responsive Script is not working

By candure in WordPressLazado , Oct 26, 2017 at 06:16

Good morning
I am very glad when your problem solved. If you have other questions, do not hesitate to contact with me. I will help you.
BTW, Could you go here: http://themeforest.net/downloads then rate me a good review + 5 stars please? It's really worth with me.
Thank you and Have ...

6

By: Kazim Vu
13 days ago Nov 7, 2017 at 01:55

MEGAMENU' QUALITY IMAGE

By matrix23 in WordPressDezi, Nov 6, 2017 at 10:19

Hi,

The issue has been resolved. Please recheck your site!
Do not hesitate contact me if you need help!



Best regards,

1

By: hoangthikhanhbg
12 days ago Nov 7, 2017 at 09:40

Bug "Grid" to "List"

By INGESIST in WordPressTechOne, Oct 30, 2017 at 15:37

Sorry for delay because my coders, they have confused your SFTP account. Curently, your issue há fixed. Please check and let me know.
Thanks for your patience!

Regards,

8

By: Kazim Vu
12 days ago Nov 7, 2017 at 04:19

Mobile version Menu

By exlhoster in WordPressTechOne, Nov 6, 2017 at 11:58

Hi exlhoster
Could you please provide your Admin login + FTP( or Cpanel) accounts + screenshot, it describes your issues on mobile? I will check and fix it
Regards

1

By: Kazim Vu
13 days ago Nov 6, 2017 at 16:39

setup issue.

By ukpai2d in WordPressSuperMarket, Sep 4, 2017 at 06:07

Hi,

I have checked your site carefully and I realized that the issue caused by WC Vendor plugin.
We have checked on your site with SuperMarket theme and check with a default theme, (default theme be actived on your site),
but the shortcode of WC Vendor still does not work.

Please contact ...

37

By: hoangthikhanhbg
12 days ago Nov 7, 2017 at 09:49

pictures of some items not showing in the product page

By marketplace786 in ShopifyTechone, Nov 4, 2017 at 17:30

Hi marketplace786,
I have resolved your issue. Please check it again.

Regards, Andy

3

By: shopifysupport
13 days ago Nov 7, 2017 at 00:47

Duplicate products shown in "Related Products" & "You might also like"...

By mysterion in WordPressTechOne, Oct 27, 2017 at 10:00

Thank you so much! =))

10

By: hoangthikhanhbg
13 days ago Nov 7, 2017 at 01:11

Icons aren't available on Mobile Version!

By Grafikhorst in WordPressJteam, Nov 6, 2017 at 16:58

Hi,

Please send to me the information about: Admin WP login details, FTP (SFTP) account and Cpanel.
(Put in the secret information box). I'll check the issue on your site soon! =)

I'm looking forward to hearing from you!


Best regards,

Khanh Hoang

1

By: hoangthikhanhbg
13 days ago Nov 7, 2017 at 01:14

THEME VERSION NOT COMPATIBLE WITH PRESTASHOP 1.7

By luiseduardo17 in PrestashopSuperShop, Oct 6, 2017 at 21:17

We are at the end of the process. Please be patient. The update version will be available soon.
Many thanks for your patience
Yame

8

By: yame
12 days ago Nov 7, 2017 at 07:49

Theme configuration issue

By damsoi01 in PrestashopSuperShop, Nov 6, 2017 at 17:44

Hello damsoi01,

I've checked your site. If you want to use home 2 or 5, please help me to install the layout you like and I will help you to config as demo.
Now you are using home 1.

For any detail info, please contact me and I will support for you
Regards,
Yame

1

By: yame
12 days ago Nov 7, 2017 at 08:27

Menu Lateral - Blog Page

By dan_louchard in WordPressBigshop, Nov 3, 2017 at 21:48

Hi,

Please com here http://themeforest.net/downloads and rate me a good review + 5 stars please?

It's really very worth with me.
Thank you very much!



Best regards,
Khanh Hoang.

4

By: hoangthikhanhbg
13 days ago Nov 7, 2017 at 01:06

Import sample data error

By zone4media in WordPressFastShop, Nov 4, 2017 at 11:57

I am very glad when your problem solved. If you have other questions, do not hesitate to contact with me. I will help you.
Also, i am waiting your good reviews + 5 stars....

Best Regards,

6

By: Kazim Vu
12 days ago Nov 7, 2017 at 09:33

images prewiew

By mantdesign in WordPressMaxstore, Nov 7, 2017 at 09:12

Hi mantdesign
I would like to check you site but i could not access( see the attachment screenshot). Could you please provide your Admin login + FTP (Cpanel) accounts + Screenshot, it describes your issues. I will check and fix asap.
Regards,

1

By: Kazim Vu
12 days ago Nov 7, 2017 at 09:30

Pagebuilder plugin - License not found

By andreadiana in WordPressBoutique, Nov 7, 2017 at 10:10

Thanks for contacting us.
We included the Visual Composer, Slider Revolution plugins in our theme for free, so you do not need the license to activate it, after you activate theme, you can also install and activate this plugin on your site. Then you can enable the item you want ...

1

By: Kazim Vu
12 days ago Nov 8, 2017 at 01:03

Small Editings on the page

By dmwN6 in WordPressNost, Nov 7, 2017 at 10:18

Hi,

Abou your suggestions:

1. Sign in/ Cart button:
I have changed for your site. Please recheck!

2. Filter Product:
Product will not show on your Homepage if without be assigned Categories for products.
Because all products are filtered by Categories, if not add Categories then the product will not show.

3. Widget Left ...

1

By: hoangthikhanhbg
11 days ago Nov 8, 2017 at 08:18

INSTALLATION SERVICE

We offer service for $29. If you would like to use it, please click here to provide your credential information.

CUSTOMIZED SERVICES

Use our expert service to turn your ideas into reality. Click here to provide your needed information.

WORKING TIME

Our support service works from Monday to Friday.
Mean time (GMT +7):
+ 7:30 - 11:30 AM
+ 1:30 - 5:30 PM
We will try to answer all the questions within 24 hours and solve them as quickly as possible