155 topics
TOPIC POSTS LAST POSTER
Keyword

By notelseit in PrestashopTechOne, Apr 23, 2019 at 16:48

Hi,

My coder fixed in code for you. He could not access to your back end account to check again.

So please check then let me know the result. If the problem still remains, please provide again the correct account, my coder will re-check for you

Regards,
Yame

9

By: yame
2 months ago May 10, 2019 at 01:06

Problem with stock management

By ivso in WordPressVoka, May 3, 2019 at 14:54

Hi mate.

I sent you the reply for your issue many days ago any I have not received any your ideas.
How is your site now?
I will close this ticket and please contact with us if you need any assistance from support service.

Thanks and regards.
Yame

9

By: yame
a month ago May 31, 2019 at 09:46

Demo Content Not Working

By amray1 in WordPressKuteShop, May 13, 2019 at 22:12

It's done. Please check it

3

By: yame
2 months ago May 15, 2019 at 02:54

Save the content of a custom CSS file to a local CSS file to make it static

By dracogto in WordPressTechOne, May 14, 2019 at 18:11

Hi,

My coder checked your issue and he said that you could use the cache to merge css and js resources.

And his suggestion is plugin: Autoptimize.

Pls try with this then let me know the result

Regards,
Yame

1

By: yame
2 months ago May 17, 2019 at 00:37

Disabling the mini-cart in the header

By dracogto in WordPressTechOne, May 13, 2019 at 20:44

This is the correct Child theme file.

Please back up all your codes in Theme Options, Customizing first, then upload this zip file for your site.

In this Child theme file, my coder added your code in Theme Option, but you should backup your own first to make sure that it ...

6

By: yame
2 months ago May 17, 2019 at 08:51

Errors

By healywebdesign in WordPressFastShop, May 16, 2019 at 14:30

Hmm I see.

About PHP version, my coder said that: The theme would work with PHP version 7.0. So you can update your PHP version to 7.0.
From 7.1, 7.2, some of plugins of theme cannot work with the latest version of PHP. So it will have the error.

Regards,

10

By: yame
a month ago May 21, 2019 at 03:32

Product border

By ravgos in WordPressTechOne, May 15, 2019 at 14:52

This is an example and you can build basing on this to build for your products: https://prnt.sc/nrbdi1

Do for all areas of products then let me know result

8

By: yame
a month ago May 21, 2019 at 09:34

Remove social links

By dracogto in WordPressTechOne, May 20, 2019 at 22:52

They are just the outbound links. In case you want to receive a call, you have to install another plugin to handle it.
We are sorry that we do not support for this job

Hope you understand for this
Thanks!

3

By: yame
a month ago May 22, 2019 at 01:24

NO SOCIAL SHARE BUTTONS ON PRODUCT PAGE - SUCH A BASIC REQUIREMENT

By mluseka in WordPressKuteShop, May 22, 2019 at 10:44

Hi,

My coder said that please reduce the version of theme then re-update the theme to the latest version 3.3.2.

If you customized in Main theme, please remember to backup all before you update.

For any questions, please let me know
Regards,

2

By: yame
a month ago May 23, 2019 at 04:02

You have installed a child theme, how do I update the theme?

By moda-favela in WordPressKuteShop, May 8, 2019 at 10:28

1. Update for WPBakery Page Builder: Please follow these steps below to update. If you cannot do it, pls let me know then I will help you:

- Deactivate plugin
- Delete plugin
- Then you will get the message to re-install plugin. Pls re-install it then you will get the latest version ...

18

By: yame
a month ago May 23, 2019 at 02:54

Product thumbnail images

By figtreedigital in WordPressOcolus, May 23, 2019 at 04:43

Hi mate,

Please go to Appearance > Customize > WooCommerce > Product Images and use the function there: http://prntscr.com/ns968i

If you need any helps, please provide me your admin account then I will check for you

Regards,
Yame

1

By: yame
a month ago May 23, 2019 at 08:43

kuteshop

By bregovski in WordPressWorldmart, May 23, 2019 at 20:54

Hi mate,

Excuse me, you are getting troubles with Kuteshop theme, but you are writing ticket in Worldmart theme.

So which is your current theme? Please submit ticket in the correct theme + provide me your admin and ftp accounts. I will check for you

Regards,
Yame

1

By: yame
a month ago May 24, 2019 at 02:00

kuteshop

By bregovski in WordPressWorldmart, May 24, 2019 at 07:36

Thanks!

You are allowed to submit ticket in the correct theme you purchased.

Now please submit ticket in Kuteshop theme, please provide me your admin + cPanel account of your site, let me know which home page demo you want to install. I will check then help you to install the theme

Regards,
Yame

3

By: yame
a month ago May 27, 2019 at 00:32

Demo install

By sahinb in WordPressKuteShop, May 27, 2019 at 08:08

Hi,

It was done with home 1. If you want to use another home page, please go to Settings > Reading > then select another home: http://prntscr.com/nu6ahb

Pls check again your site then let me know the result

Regards,
Yame

3

By: yame
a month ago May 28, 2019 at 00:31

Change logo in the footer

By Deka420 in WordPressOcolus, May 18, 2019 at 10:53

Because you still do not config for WPBakery Page Builder plugin.

Go to WPBakery Page Builder > Role Manager > Select for the Post typs is Custom then tick on the boxes that will be the pages you want to edit with WPBakery Page builder: http://prntscr.com/nu6nbk and SAVE
I dit it for ...

5

By: yame
a month ago May 28, 2019 at 01:18

How To Add Field For Signature On Invoice / Faktur in Woocommerce

By soklik123 in WordPressMedien, May 28, 2019 at 06:48

Sorry, we do not exchange the budget here. Pls submit a new request in Customized work, tell me clearly your requirement then my coder will check and give you the budget later

Thanks!

3

By: yame
a month ago May 30, 2019 at 01:34

Glitchy Menu on Mobile/Small Screens

By cHausMarketing in WordPressMaxstore, May 27, 2019 at 13:30

The latest version was uploaded on Themeforest. So you can download the package then update for your site

Pls let me know your result
Regards,
Yame

5

By: yame
a month ago Jun 4, 2019 at 09:07

WpBakery issue

By tashielb in WordPressDigitalworld, May 27, 2019 at 12:34

I updated plugin for you. Now it is in the latest version. Pls check your site again then let me know the result
Regards,
Yame

4

By: yame
a month ago Jun 10, 2019 at 10:08

Slow site - Constantly running out of resources - 508 Error

By ivso in WordPressVoka, May 31, 2019 at 16:25

Hi,

As you mentioned above, the problem does not relate to the theme.

The cPanel manager listed clearly what your hosting lacks of. So you can contact to your hosting manager to upgrade all

The theme is still working well. So I do not know what I have to check
Regards,
Yame

1

By: yame
a month ago Jun 1, 2019 at 09:51

Translation problem

By asaakingoa in WordPressOcolus, Jun 3, 2019 at 20:06

Hi mate,

It's been done: http://prntscr.com/nx9rjg

Pls check again your site then let me know your result
Regards,
Yame

1

By: yame
a month ago Jun 4, 2019 at 02:40

Category Image

By notelseit in PrestashopTechOne, May 30, 2019 at 14:20

Thanks Mr.@notelseit for attributing the solution here then someone can get it to solve the issue!

7

By: yame
a month ago Jun 6, 2019 at 02:13

Remove stars in New Product section

By jakejauhari in WordPressBoutique, Jun 5, 2019 at 12:01

DONE. The code are in Custom css / js in Theme options. You should back up these codes to make sure that it will not be lost when you update theme in the future.

http://prntscr.com/ny6y7o

If you are satisfied with our support, would you please spend a little time to give us ...

4

By: yame
a month ago Jun 6, 2019 at 02:42

Edit text "this product has been added to your cart"

By AgenceSEO in WordPressTuran, Jun 5, 2019 at 09:28

So if you do not want to use the plugin to translate, you can edit the line #325, in file function.php: https://prnt.sc/nyb1zvhttp:/prntscr.com/nyb1zv

Please remember to back up this file. If not, it will be lost when you update the theme later

3

By: yame
a month ago Jun 6, 2019 at 09:46

Licence

By chaosm in WordPressHealthyFood, Jun 6, 2019 at 13:13

Yeah, exactly as I said above. You do not need to add any licenses.

If you get any message to update any plugin from us, you can let me know, then I will ask the coder. When he updates for the theme, then you can continue to update for your ...

3

By: yame
a month ago Jun 7, 2019 at 08:44

Error with images

By chaosm in WordPressHealthyFood, Jun 5, 2019 at 13:34

He updated in file style.css of Main theme. He said that you did not need to back up anything, and it would not be lost when you updated the theme.

Regards,
Yame

7

By: yame
a month ago Jun 10, 2019 at 01:13

unable to import demo

By khabor in WordPressKuteShop, May 25, 2019 at 01:18

I am not sure. it might be because of the network, your manipulation, hosting, ... something like that.

Anyway, If you are satisfied with our support, would you please spend a little time to give us a good review + 5 stars on website https://themeforest.net/item/kuteshop-multipurpose-woocommerce-wordpress-theme/reviews/13012521. It's really very worth with me.

Thank ...

6

By: yame
a month ago Jun 10, 2019 at 03:15

Biolife theme demo not installing

By Thechilikid in WordPressBiolife, Jun 12, 2019 at 07:43

Hi,

I am not sure for the reason, but I uploaded and installed the theme for you via FTP account. Then I would like to guaranteed that the process would not be interrupted. The license is setup for the demo theme, and when it has any updates, we will update for ...

5

By: yame
a month ago Jun 18, 2019 at 01:38

Translation question

By rvdpteg in WordPressFastShop, Jun 12, 2019 at 09:26

Hi mate,

It's been done. Please check again then let me know the result

All the texts in this field will be translated in Loco > Theme

Regards,
Yame

5

By: yame
a month ago Jun 14, 2019 at 09:14

Fameshop Slider Carousel

By codex71 in WordPressFameshop, Jun 12, 2019 at 11:39

I re-upload this field for your site and now pls replace images of demo by yours then I will check again for you
Thanks!

3

By: yame
a month ago Jun 14, 2019 at 07:58

Problems updating plugin "Kuteshop Toolkit"

By Alvaro86 in WordPressKuteShop, Jun 7, 2019 at 17:13

Hi,

No need FTP account anymore. My coder fixed the problem for you

Pls check your site and let me know your result

Yame

13

By: yame
a month ago Jun 14, 2019 at 09:35

INSTALLATION SERVICE

We offer service for $29. If you would like to use it, please click here to provide your credential information.

CUSTOMIZED SERVICES

Use our expert service to turn your ideas into reality. Click here to provide your needed information.

WORKING TIME

Our support service works from Monday to Friday.
Mean time (GMT +7):
+ 7:30 - 11:30 AM
+ 1:30 - 5:30 PM
We will try to answer all the questions within 24 hours and solve them as quickly as possible