166 topics
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prestashop compatibility update

By cyrilbros in PrestashopLogancee, Apr 7, 2019 at 09:41

Hi mate,

Currently we are on the way to develop for another theme first (like Boutique). Logancee will be the next theme that would be updated to be compatible with PS version 1.7.

Hope you will be more patient to wait for the plan

Thank you so much!
Yame

1

By: yame
a month ago Apr 8, 2019 at 09:09

How To Add Color in Mega Menu

By soklik123 in WordPressMedien, Mar 29, 2019 at 03:22

You asked me how to update the theme. And your requirement needed to do in Main theme. Therefore you should back up the file before you update the theme to the latest version.

After updating the theme, you can add again the file you backed up before then it will work ...

9

By: yame
a month ago Apr 9, 2019 at 09:32

Gear Icon

By Jack-Jumper in WordPressTuran, Apr 2, 2019 at 21:49

Maybe the code was disappeared.

Please check again. My coder hided for you the search and gear icon on Mobile version: http://prntscr.com/n9dpnt

Code is in Theme Options: http://prntscr.com/n9dq5v You should back up when you update theme or change anything

Pls check again then let me know your result

6

By: yame
a month ago Apr 9, 2019 at 04:01

Turn off Vertical Menu on HomePage

By abhinay1435 in WordPressKuteShop, Apr 8, 2019 at 16:21

1. Vertical menu in home page: DONE, please check again

2. Slider: I see that you already made it wider. Do you need any assistance for this point?

3

By: yame
a month ago Apr 9, 2019 at 04:23

Single Image How to edit/ change this image

By shahadathrbd in WordPressKuteShop, Apr 8, 2019 at 19:07

I've replied on your another ticket for this problem. Please check it
Thanks!

5

By: yame
a month ago Apr 9, 2019 at 07:55

Site speed

By tzuribird in WordPressKuteShop, Mar 7, 2019 at 09:09

My coder checks your site and he gets that:
You site still can be edited and updated normally. However it is quite slow when loading the update page or show content in shortcode's popup, it dues to the content in your page is too large. So if you want it to ...

10

By: yame
a month ago Apr 10, 2019 at 02:28

Slider Revolution

By broadcastseo in WordPressBoutique, Mar 26, 2019 at 04:48

My coder checked again and he would like to thanks for your finding this.
This will be the slide that he fixed the problem. Because you built your own content for your slider, we cannot fix directly, so please upload this file for your Slide Revolution plugin and re-update your ...

5

By: yame
a month ago Apr 11, 2019 at 10:09

Issues with Home-11 Themed

By egrojxp in WordPressKuteShop, Apr 12, 2019 at 03:15

Hi mate,

Thanks for contacting to us.

1. Change Phone header: It is the Top Left Menu. Please negative to Appearance > Menus, select Top Left Menu then edit the phone number (attachemnt: phone header)
2. Mega menu: You can build mega menu first then add for your menu. It was also ...

1

By: yame
a month ago Apr 12, 2019 at 03:50

Content missing when mobile version turned on

By scott_mattison in WordPressOcolus, Apr 10, 2019 at 03:07

I also asked the coder. It will display as the same in both versions

If you are satisfied with our support, would you please spend a little time to give us a good review + 5 stars on website https://themeforest.net/item/ocolus-multipurposes-woocommerce-theme/reviews/22962624. It's really very worth with me.

Thank you!

6

By: yame
a month ago Apr 12, 2019 at 07:47

Theme Updates

By griddesign in WordPressSmarket, Apr 12, 2019 at 10:44

Hi,

Many thanks for your comment.

We are still following the theme (update following WordPress, WooCommerce, VC, ...) regularly.

So if you see any problems, please let me know, I will discuss to my coder then will update for the theme.

Thank you so much!
Regards,
Yame

1

By: yame
a month ago Apr 13, 2019 at 10:21

Cant select brands on products

By panagiotiss in WordPressBoutique, Apr 12, 2019 at 11:04

Hi mate,

Pls check again your site. My coder fixed for you the issue

I checked and it works correctly. Let check and inform me the result

Regards,
Yame

2

By: yame
a month ago Apr 17, 2019 at 01:38

but how does your support work ??

By codex71 in WordPressFameshop, Apr 15, 2019 at 21:28

Hi mate,

When you purchased Fameshop theme, you just only can see the tickets of this theme. The other themes, you are not allowed to see so it will keep asking the licence key.

So if you have any problems with this theme, please submit ticket and provide me your account ...

1

By: yame
a month ago Apr 16, 2019 at 08:37

KuteShop demo does not installing fully.

By MonjurulKarimKhan in WordPressKuteShop, Apr 14, 2019 at 17:49

Because these are the data and contents got from demo. If you want to show as in demo, please upload again the image for this mega menu: http://prntscr.com/ncypo0

9

By: yame
a month ago Apr 17, 2019 at 00:48

Mobile logo size

By Oranzni in WordPressBoutique, Apr 16, 2019 at 12:07

Hi mate,

Pls check again. It was done.

The code is here: https://prnt.sc/nd1n02 You can go there then edit to the size you want

Regards,
Yame

2

By: yame
18 days ago May 2, 2019 at 02:59

Footer builder not saving! Getting 404 error message

By MonjurulKarimKhan in WordPressKuteShop, Apr 16, 2019 at 16:39

Hi mate,

My coder checked and found out the problem came from importing images process between different hostings.

Just only need to replace the images then save again. Now pls check again your Footer builder. It's been done

Regards,
Yame

1

By: yame
a month ago Apr 17, 2019 at 01:56

Theme translation not working..

By JOHAN1908 in WordPressTuran, Apr 11, 2019 at 20:32

With each time to update, you just click in sync (if the translation is error) to synchronize translation process: http://prntscr.com/nd4tuk

If you are satisfied with our support, would you please spend a little time to give us a good review + 5 stars on website https://themeforest.net/item/turan-multipurpose-woocommerce-wordpress-theme/reviews/21086670. It's really very worth with ...

11

By: yame
a month ago Apr 18, 2019 at 00:07

Home Page is blank

By KreativeAliens in WordPressKuteShop, Apr 16, 2019 at 18:21

Hi,

My coder found out the reason:
Because the page Home 01, you are putting it to be the Scheduled, not be Published so you still cannot use this page. And, you set the Scheduled day is: Oct 14,2020: http://prntscr.com/nd3bzt. You should setup again for the time, day.

I copied all the content ...

2

By: yame
a month ago Apr 17, 2019 at 08:57

Pagebuilder not compatible with WP 5.1.1.

By ErnstAndersen in WordPressOcolus, Apr 16, 2019 at 10:09

Hi mate,

Please check your site again. My coder fixed for you.

Let me know your result after checking.

Thanks!

4

By: yame
a month ago Apr 18, 2019 at 08:25

website working slow

By asherbd in WordPressKuteShop, Apr 15, 2019 at 04:45

This will be result from my coder for the problem is: your site runs slowly
- Because the image has not been optimized, for example: logo, credit card image in footer, ... size is too big for the display size: http://prntscr.com/ndlyzi // http://prntscr.com/ndlzdm
- The plugin Cache you are using is ...

5

By: yame
a month ago Apr 18, 2019 at 09:56

Adding attributes in Products disappear after saving products.

By YomiThemes in WordPressVoka, Mar 8, 2019 at 00:00

You're welcome.
I will be grateful if your issue is solved,
If you have other questions, do not hesitate to contact with me.
Could you go here: https://themeforest.net/item/voka-fashion-accessories-woocommerce-theme/reviews/22555312 then rate me a good review + 5 stars please? It's really very worth with me.

Thank you very much!
Best regards
Yame

30

By: yame
a month ago Apr 18, 2019 at 01:40

Upsells below Image Product

By iascurra in WordPressOcolus, Apr 12, 2019 at 17:08

Ahh. Sorry for bother you.

If you are satisfied with our support, would you please spend a little time to give us a good review + 5 stars on website https://themeforest.net/item/ocolus-multipurposes-woocommerce-theme/reviews/22962624. It's really very worth with me.

Thank you!

8

By: yame
a month ago Apr 18, 2019 at 02:01

Recommended products and cross sell

By ravgos in WordPressTechOne, Apr 5, 2019 at 05:51

These are the results I check from your links:
http://prntscr.com/ne2fhx
http://prntscr.com/ne2frx

Pls clear cache then check it again

7

By: yame
a month ago Apr 19, 2019 at 09:07

How to roundup the discounted price?

By jsaldi2000 in WordPressTechOne, Mar 18, 2019 at 13:37

If you customized in the Main theme, please back up those customized files then add in another place. (I would like to suggest you to add all the customized files in the Child theme)
After you finish to back up and move all your customized files in Main theme to another ...

6

By: yame
28 days ago Apr 22, 2019 at 10:03

am I able to use the theme on anther domain

By Ohlalapazar in WordPressFastShop, Apr 20, 2019 at 16:51

You should turn OFF the Meta box mode, pls check again your site: http://prntscr.com/nfkaqq

If you are satisfied with our support, would you please spend a little time to give us a good review + 5 stars on website https://themeforest.net/item/fastshop-amazing-woocommerce-shop-theme/reviews/20416116. It's really very worth with me.

Regards,
Yame

5

By: yame
27 days ago Apr 23, 2019 at 03:16

Responsive mobile menu ul> rtl

By alsultant in WordPressHealthyFood, Apr 17, 2019 at 16:09

You're welcome.
If you are satisfied with our support, would you please spend a little time to give us a good review + 5 stars on website https://themeforest.net/item/healthyfood-multipurpose-woocommerce-theme/reviews/22248084. It's really very worth with me.
Thank you!

9

By: yame
26 days ago Apr 24, 2019 at 01:52

after theme update there's lot of things change

By ravijhag in WordPressVoka, Apr 21, 2019 at 06:28

Currently, in your back end - Revolution Slider, you have total of 5 slides, and on your front end page, those 5 slides are working well.
It does not take a lot of times (after 1-2hr) as you said. When I sent your site to my coder so that he ...

7

By: yame
26 days ago Apr 24, 2019 at 08:00

Update template to Version 3.6.1 Woocommerce

By piliferrer in WordPressBoutique, Apr 23, 2019 at 09:35

You're welcome.

If you are satisfied with our support as well as with this theme, would you please spend a little time to give us a good review + 5 stars on website https://themeforest.net/item/boutique-kute-responsive-woocommerce-wordpress-theme/reviews/14799139. It's really very worth with me.

Thank you, mate!

3

By: yame
26 days ago Apr 24, 2019 at 07:20

H1 title problem

By dilka1976 in WordPressBiolife, Apr 18, 2019 at 14:24

Thank you.

So If you are satisfied with our support, would you please spend a little time to give us a good review + 5 stars on website https://themeforest.net/item/biolife-organic-food-wordpress-theme/reviews/22239723. It's really very worth with me.

Regards,

5

By: yame
25 days ago Apr 25, 2019 at 02:39

Error on products with more than 4 images

By georget777 in WordPressVoka, Apr 24, 2019 at 12:44

Hi mate,

In Theme Options, you use Single Product Layout is Slide Image: http://prntscr.com/nglis9
Please select another layout, like Default then you will get the image thumbnails.

Regards,
Yame

1

By: yame
25 days ago Apr 25, 2019 at 07:35

TechOne refund request

By ishturman in WordPressTechOne, Apr 23, 2019 at 19:27

Hi mate,

Please ask the refund request in Evanto, then the Admin there will check for you
I just only can know to ask you about it

Regards,
Yame

4

By: yame
24 days ago Apr 26, 2019 at 02:44

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