218 topics
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Header Questions

By mbyers01 in WordPressCorporate, Jul 6, 2017 at 17:25

Hi mbyers01
- About the first issue, i am not clearly your intentions. Can you take a screenshot and tell more details about it?
- Second issue: you have to use the photoshop tool or something like that, which can be edited your logo size. I am really sorry because i ...

3

By: Kazim Vu
18 days ago Jul 8, 2017 at 15:34

Page Navigation on Search Page

By lettuceshoppe in ShopifyBoutique, Jul 7, 2017 at 23:31

Please add my email to your store. I will check and resolve your problem.

my email is chungk4bictu@gmail.com

Regards,Andy

1

By: shopifysupport
19 days ago Jul 8, 2017 at 10:10

Variant are not getting reflected while adding to cart

By vsquareaccessories in ShopifyBoutique, Jul 8, 2017 at 11:23

Hi,

please add my email to your store. I will check and resolve your problem.

My email is chungk4bictu@gmail.com

About your feedback. please send to me your screenshot which describe your problem

Regards,And

1

By: shopifysupport
18 days ago Jul 9, 2017 at 08:14

Mobile Primary Menu Problems

By EthicalChamp in WordPressTechOne, Jul 8, 2017 at 02:19

Hi EthicalChamp
You can see on my demo: http://techone.kutethemes.net/home-02/#. It is the default of theme. They are the main menus and vertical menu. If you want to remove them, please provide your Admin login + FTP accounts details accounts via secret information area. My coders can not help you without these ...

3

By: Kazim Vu
18 days ago Jul 8, 2017 at 15:58

The translation of the word

By Alixira in WordPressDigitalworld, Jul 8, 2017 at 16:18

Hi Alixira
Could you please provide you Admin login + FTP accounts details via secret information area? I would like to check directly on your site and show you how to translate it.
Waiting your reply!

1

By: Kazim Vu
18 days ago Jul 9, 2017 at 00:16

MaxStore theme running slow

By reenabutani in WordPressMaxstore, Jul 10, 2017 at 05:49

Hi reenabutani
In this case, you have to update to the latest theme version( it's ver 1.0.5) and try some methods below to improve the loading speed:
1. Install the Autoptimize plugin
2. Remove unnecessary plugins
3. Optimize product images
4. Install the jsDelivr – WordPress CDN plugin
5. Intstall the WP Super Cache ...

1

By: Kazim Vu
17 days ago Jul 10, 2017 at 06:31

I cannot even read the forum!

By vkefalid in WordPressCorporate, Jul 10, 2017 at 06:54

Hi vkefalid
I am sorry when hearing that. My coders will check and fix as soon as possible. If you have any questions, do not hesitate to contact with me. I will help you.
Thank you and Have a nice day!

1

By: Kazim Vu
17 days ago Jul 10, 2017 at 07:24

Rating Stars on mobile devices

By piktodesign in WordPressSuperMarket, Jul 7, 2017 at 17:06

Hello,

With this error, We have modified a css line in the style.css file.

Regards.

3

By: hoangthikhanhbg
15 days ago Jul 12, 2017 at 02:47

accidentally deleted the custom permalink

By eprofilers in WordPressTechOne, Jul 10, 2017 at 13:51

Hi eprofilers
Can you tell more details with screenshot to describe it? I will check and help you. Also, please provide your Admin login + FTP accounts details via secret information area. I would like to check directly on your site.
If you have other questions, do not hesitate to contact ...

1

By: Kazim Vu
16 days ago Jul 11, 2017 at 01:36

Impossible to visualize footer in home (ITA)

By accadi in WordPressBoutique, Jun 23, 2017 at 14:48

Hi
i accept your skype

12

By: Kazim Vu
16 days ago Jul 11, 2017 at 02:28

Connected Products

By accadi in WordPressBoutique, Jun 21, 2017 at 08:34

Accept your skype

9

By: Kazim Vu
16 days ago Jul 11, 2017 at 03:44

No sidebar on vendor shop page

By piktodesign in WordPressSuperMarket, Jun 6, 2017 at 13:48

Hello,

We noticed that you did not update the theme properly.
All of our latest features in new version have not been updated on your host.
However, we have updated and fixed the bugs on your website.

Regards.

36

By: hoangthikhanhbg
15 days ago Jul 12, 2017 at 01:50

Problem distorted page

By minguezalex in WordPressMuse, Jul 11, 2017 at 16:13

Hi minguezalex
I checked your site and did not get the same problems as you mentioned. The cause maybe by your web's browser (Java or Adobe problem)
Please check again and let me know. If you have other questions, do not hesitate to contact with me. I will help you. ...

1

By: Kazim Vu
15 days ago Jul 12, 2017 at 07:16

Import demo data

By webagenciapack in WordPressTechOne, Jul 11, 2017 at 18:48

Hi webagenciapack
I will check again but normally it's in the Sample Data folder. Also, i just sent a full package via your email. If it does not work, please provide your Admin login + FTP accounts details via secret information( or contact via skype: itsonla) I will check and ...

1

By: Kazim Vu
15 days ago Jul 12, 2017 at 01:47

Supertheme installing get white page after activate

By bies100 in WordPressSuperMarket, May 1, 2017 at 20:25

Hello,

Can you go back to the video of the actions you took that led to our error??
Because we have checked carefully and everything on your website still works very well.
Link image: http://prntscr.com/fumytz
Thank you!

Regards.

162

By: hoangthikhanhbg
15 days ago Jul 12, 2017 at 07:53

Sticky menu on scrolling

By vmaine in WordPressKuteShop, Jul 2, 2017 at 13:46

Good morning
My coders will check and reply you as soon as possible.
Regards,

5

By: Kazim Vu
14 days ago Jul 13, 2017 at 01:50

Demo Widget Setup

By EverettHicks in WordPressTechOne, Jul 10, 2017 at 19:02

It fixed, please check your widgets and let me know your results.
Regards,

3

By: Kazim Vu
14 days ago Jul 13, 2017 at 08:19

Currency symbol on wrong side of prices.

By EverettHicks in WordPressTechOne, Jul 10, 2017 at 18:26

Good morning, EverettHicks
Thanks for your comments + 5 stars. If you have any questions,please contact me.
Thank you and Have a great day.
Kazim Vu.

6

By: Kazim Vu
14 days ago Jul 13, 2017 at 02:18

500 Internal Server Error

By jenahfsmith in WordPressKuteShop, Jul 12, 2017 at 16:57

Hi jenahfsmith,
In this case, the cause maybe by your host. You should increase some values in the php.ini file. Here's requirements for the Kuteshop theme
Before you begin the install, checking to ensure that you have the minimum requirements for Kuteshop is WordPress 4.4.0 or highter, PHP 5.4 or highter ...

2

By: Kazim Vu
14 days ago Jul 13, 2017 at 01:13

Text Style Breadcrumbs

By luisprivado in ShopifyBoutique, Jun 14, 2017 at 20:38

Okie

Regards, Andy

5

By: shopifysupport
13 days ago Jul 14, 2017 at 14:10

Please check the shop sidebar issue the design appearing on your website is totall different from my side bar

By kushafaka in WordPressTechOne, Jul 12, 2017 at 14:05

Accept your request.
Thanks

3

By: Kazim Vu
14 days ago Jul 13, 2017 at 06:46

The site not displaying the product

By jasonlap in WordPressKuteShop, Jun 14, 2017 at 09:53

Hi jasonlap
I just shared via your email. Please check it and let me know.
Regards,

19

By: Kazim Vu
14 days ago Jul 13, 2017 at 09:41

problems with demo data

By eprofilers in WordPressTechOne, Jul 13, 2017 at 09:15

Hi eprofilers
Could you please provide your Admin login + FTP accounts details via secret information area? I would like to check direct on your site and install for you. Also, you can connect via skype: itsonla to get direct support.
Waiting your reply!

1

By: Kazim Vu
14 days ago Jul 13, 2017 at 09:24

SHop page sidebar filter i cant see, how to add that ?

By ranidesigners in WordPressDigitalworld, Jul 13, 2017 at 09:25

Hi ranidesigners
Could you please provide your Admin login + FTP accounts details via secret information area? I would like to check directly on your site then help you.
Waiting your reply!

1

By: Kazim Vu
14 days ago Jul 13, 2017 at 09:29

Problem 504 after update Theme and use child theme

By trendyberry in WordPressBoutique, Jul 3, 2017 at 13:35

Hi trendyberry
Maybe your site has been infected with virus, shell or hacked. Please clean your codes + database or change your host and reinstall theme from beginning. Hope it useful for you.
Regards,

5

By: Kazim Vu
14 days ago Jul 13, 2017 at 09:47

How to add currency and language in top let menu?

By jenahfsmith in WordPressKuteShop, Jul 13, 2017 at 08:36

i could not show the link above. Please check again.

8

By: Kazim Vu
14 days ago Jul 13, 2017 at 10:12

I have to modify some words in theme

By Mywebcareit in WordPressMaxstore, Jul 11, 2017 at 08:15

Hi Mywebcareit
-Issue 1: The cause by your DNS's config. Please contact to your host provider, they will help you
-Issue: When i login your Admin panel and select "Visit the Website", it shows "The theme directory "maxstoreplus" does not exist." Maybe something's wrong when your host configured. Please check again and ...

12

By: Kazim Vu
13 days ago Jul 14, 2017 at 03:01

very slow loading theme

By marketing_tsvi in WordPressDigitalworld, Jun 22, 2017 at 08:39

Hi marketing_tsvi
In this case you have to change the header-style-ox .php file at the wp-content\themes\digitalworld\templates\headers ( see the attachment screenshot). Because you have not install my theme that's why i do not know your header number.
Hope it useful for you.
Regards,

14

By: Kazim Vu
13 days ago Jul 13, 2017 at 16:35

your support change the theme and that one is crashed onn single pages . disappointed

By kushafaka in WordPressTechOne, Jul 13, 2017 at 16:03

Good morring,
Please update to the latest theme version and let me know your results. If you have other questions, do not hesitate to contact with me. I will help you.
Thank you and Have a great day!

1

By: Kazim Vu
13 days ago Jul 14, 2017 at 01:52

Coming soon Date picker error

By TheMadHatMedia in WordPressLuckyShop, Jul 14, 2017 at 06:26

Hello,

You can reset the date format as picture.
Link Image: http://prntscr.com/fvl9n9
Then try again with the option Date time in Coming soon.
Thank you!

Regards.

1

By: hoangthikhanhbg
13 days ago Jul 14, 2017 at 10:32

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