317 topics
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Thank you page not loading

By tallesken in WordPressKuteShop, Feb 20, 2019 at 12:34

I check the product you mentioned to, I still see the product image and information shows completely: http://prntscr.com/mojxi0
is is what you want to work in your site?

4

By: yame
a month ago Feb 22, 2019 at 09:32

Demo data import problem

By lakeshores in WordPressOcolus, Feb 18, 2019 at 15:15

Excuse me, could you please take some screenshots for your 3 issues? Then I will check faster
Thank you!

10

By: yame
a month ago Feb 23, 2019 at 14:39

Fast product editing does not work, it keeps loading

By chrisder22 in WordPressHealthyFood, Feb 22, 2019 at 00:07

Hi mate.

Pls check again your admin + FTP account, I cannot reach into it: http://prntscr.com/mp2zak and http://prntscr.com/mp2zva

Regards,
Yame

1

By: yame
a month ago Feb 23, 2019 at 14:57

Responsive theme in mobile does not work

By chrisder22 in WordPressHealthyFood, Feb 21, 2019 at 01:26

Now I got the feedback from coder: He checked your site and your admin account was not able to reach into. You might change it.
He would like to give you the suggestion is that: Please raise the memory_limit of your host up then check again the problem in Mobile version

6

By: yame
a month ago Feb 25, 2019 at 02:46

Internal Server Error and loss of connection and extreme slowness

By chrisder22 in WordPressHealthyFood, Feb 22, 2019 at 00:01

So it maybe because there is any the infliction between the plugins. Please provide me your admin account then my coder will help you to check the reason for your site

3

By: yame
a month ago Feb 25, 2019 at 09:33

Problem with editing

By mlajimlaji in WordPressHealthyFood, Feb 22, 2019 at 14:10

Hi mate,

1. Cannot edit in Theme Options: It may be because you should turn OFF this one http://prntscr.com/mpnqo6

2. Can you take the screenshot for this then I will help you to check

Regards,
Yame

1

By: yame
a month ago Feb 25, 2019 at 04:38

WebSite Loading Slowly and Too Many Site Performance Requiring

By adeeshamx in WordPressBiolife, Feb 11, 2019 at 10:01

HI mate,

Now I got the feedback from coder: He checked for your site (Originally he still saw that you had more than 60 products in home page) and the result is better: http://prntscr.com/mpp7m5 // http://prntscr.com/mpp7rm
He just updated some plugins, especially the plugin about SEO, it makes the site works slowly.

So ...

10

By: yame
a month ago Feb 25, 2019 at 07:35

When updating php.ini file the website is getting crashed

By muneebishrat in WordPressAyvo, Feb 24, 2019 at 11:02

Hi mate,

1. Can you please take the screenshot to let me know the sections that you said getting crashed after updating the file in ini.php? This does not affect anything in the appearance of your site. The appearance is just only changed when you change

2. Domain: As the rule, you ...

1

By: yame
a month ago Feb 25, 2019 at 09:42

Make Website of Full Width

By abhinay1435 in WordPressKuteShop, Feb 25, 2019 at 03:33

Here will be 3 different appearance of header that we can help you to do. Please choose one them that you like, then I will guide you the way how to make it:
http://prntscr.com/mqoy9v
http://prntscr.com/mqoywh
http://prntscr.com/mqozb5

3

By: yame
26 days ago Feb 27, 2019 at 07:19

subcategories

By masquecamper in WordPressKuteShop, Feb 21, 2019 at 12:35

No, you might not understand I mean. I just want to you take the screenshot in your site when you see the error then I will ask the coder to check for you
Just only guide me how I can see the error in your site, please!

6

By: yame
24 days ago Mar 1, 2019 at 08:13

Please Help.. How to import demo data ?

By dekorn85 in WordPressKuteShop, Feb 27, 2019 at 18:14

Hi mate,

Pls provide me your ftp account then I will help you

Regards,
Yame

1

By: yame
25 days ago Feb 28, 2019 at 09:06

Site Speed is very slow

By Usmanhafeezkh in WordPressKuteShop, Feb 27, 2019 at 16:16

This theme has been successfully optimized. The score on GTMetrix has also shown that.
You can see on this attachment: http://prntscr.com/ms5vzp

3

By: yame
23 days ago Mar 2, 2019 at 07:59

Theme very slow

By maherslalma in PrestashopSuperShop, Feb 28, 2019 at 12:25

Hi mate,

I will ask the coder then he will check again this problem.

Thanks for your patience!
Yame

1

By: yame
21 days ago Mar 4, 2019 at 10:03

Some Issues to solve

By RaquelRodrigues in WordPressBiolife, Feb 27, 2019 at 12:34

I tried in many other computers and they also cannot access to your admin account: http://prntscr.com/mrmjm3

I guess that it is come from your hosting. Or it blocks the other countries can see your website. If that, please un-block with Vietnam then let me know, I will recheck for you

3

By: yame
24 days ago Mar 1, 2019 at 02:37

How to add Block or Widget On Product Detail

By rothorder in WordPressKuteShop, Feb 27, 2019 at 19:33

Sorry, but can you please take the screenshot for the location you want to add more text or image? I will check then give you the correct answer

3

By: yame
20 days ago Mar 5, 2019 at 07:19

No license keys for additional plugins

By oleg-grup in WordPressVoka, Feb 11, 2019 at 18:54

Excuse me, can I understand that you installed a plugin named yith-woocommerce-social-login and it did not work with theme?
When I open this file: https://take.ms/2Lu0M I see nothing after downloading
Or please help me to take some screenshots or make a video for your issue.

Thanks!

7

By: yame
20 days ago Mar 5, 2019 at 07:48

404 not found

By Driftking in WordPressBiolife, Mar 2, 2019 at 00:21

But I do not understand. If you want to change the text / or link of this menu, please negative to Appearance > Menus > Primary Menu then change the menu item text and link: http://prntscr.com/msx1jl
Or what is your intention? Just let me know then I will give you the ...

3

By: yame
21 days ago Mar 4, 2019 at 08:59

Slider Revolution under the header.

By piliferrer in WordPressBoutique, Feb 20, 2019 at 08:08

Excuse me, let me confirm your requirement. Because I think that I am misunderstand you mean.
Please take the screenshot then compare for this. Maybe it will be clear more for me.
THank you so much!

15

By: yame
21 days ago Mar 4, 2019 at 08:15

I can´t install plugins

By Pukk4 in WordPressOcolus, Feb 22, 2019 at 21:57

I cannot reach into your admin account: http://prntscr.com/mtuhv2
Pls check and provide again. Provide me your FTP account also

Thanks!

3

By: yame
19 days ago Mar 6, 2019 at 03:01

this product is no longer in stock

By webparedao in PrestashopLeka, Feb 5, 2019 at 17:44

http://prntscr.com/muw72q
The FTP account is not correct. Have you changed it?

16

By: yame
17 days ago Mar 8, 2019 at 03:00

How to set footer style on different pages?

By szablonyzameryki in WordPressWorldmart, Mar 4, 2019 at 15:43

Hi mate,

Could you provide me your admin + FTP account, please? Then take a screenshot for your issue. I would like to check in your site then will give you the correct answer

Looking forward to getting back your reply ...
Regards,
Yame

1

By: yame
19 days ago Mar 6, 2019 at 03:52

Enable Checkout Page

By sagar108 in WordPressBiolife, Dec 25, 2018 at 10:09

http://prntscr.com/mudtsk
http://prntscr.com/mue4ch

This is the way that my coder can guide you. You can see in these then do the same with other icons

21

By: yame
18 days ago Mar 7, 2019 at 04:00

ovic-share-socials

By Bodoradam in WordPressBiolife, Feb 19, 2019 at 04:34

Focus on hiding some more icons:

If you want to hide more icons, we just can help you to do it with doing css. In function.php in child theme, it belongs to customized, not included in support ability.
So, we will provide you the file that you can do in Parent ...

14

By: yame
18 days ago Mar 7, 2019 at 03:09

DEMO IMPORT - KUTESHOP

By aidanotoole in WordPressKuteShop, Mar 2, 2019 at 14:46

http://prntscr.com/mui8dg I tried many times but it was not connected. Don't know why

4

By: yame
18 days ago Mar 7, 2019 at 09:54

i need to install home fullscreen demp

By yousfxmz in WordPressVoka, Mar 6, 2019 at 13:20

Hi mate,

Please provide me your Cpanel + Admin account then let me know exactly the home page that you want to install. I will check then help you to import demo data of the theme

Looking forward to getting back your reply ...
Yame

1

By: yame
13 days ago Mar 12, 2019 at 01:22

Issue with WooCommerce Measurement Price Calculator Plugin

By ciesadesign in WordPressKrystal , Mar 1, 2019 at 16:20

So you should let me access to your site then check for you the problem. After that we may give you the correct answer to help you solve the issue

Thanks!

5

By: yame
13 days ago Mar 12, 2019 at 01:25

Mobile naviation color and homepage translate

By mzb in PrestashopSuperShop, Mar 7, 2019 at 09:52

Hi mate,

Could you please provide me your admin + FTP account? Then I will send your site to my coder, he will help you to check

Regards,
Yame

1

By: yame
17 days ago Mar 8, 2019 at 09:47

CATEGORIES IN HOMEPAGE

By youi2005 in PrestashopLondon Stars, Mar 1, 2019 at 18:32

Hi,

Currently the coder cannot reach into your FTP account anymore. You might change it.

So please provide me the correct one then I will ask him to check for you immediately

Thank you!

6

By: yame
6 days ago Mar 19, 2019 at 02:17

TEXT ON SLIDES

By youi2005 in PrestashopLondon Stars, Mar 6, 2019 at 21:43

HI mate,

I am so sorry for delay. However I am still waiting for the feedback of coder.

I asked him again then he will try to check the problem faster

Thank you so much for your patience!

2

By: yame
10 days ago Mar 15, 2019 at 07:11

Custom post types

By nebcreative in WordPressJteam, Feb 20, 2019 at 17:23

PLs contact to me via skype: yame_kutetheme. I have something need to ask you more
Thanks!

5

By: yame
13 days ago Mar 12, 2019 at 09:15

INSTALLATION SERVICE

We offer service for $29. If you would like to use it, please click here to provide your credential information.

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Use our expert service to turn your ideas into reality. Click here to provide your needed information.

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Our support service works from Monday to Friday.
Mean time (GMT +7):
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We will try to answer all the questions within 24 hours and solve them as quickly as possible