316 topics
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Change mobile header background color

By marcvander in WordPressCosre , Oct 28, 2017 at 14:43

Hi Marcvander,

Now, Cosre theme only support black color with mobile header background.
So, if you wanna change the color from black to white, you can customized service.

You can come here: http://support.kutethemes.net/offer/add to Customize Services.
See attached image: http://prntscr.com/gmf7v0

Contact me if you need help!


Best regards,
Khanh Hoang.

1

By: hoangthikhanhbg
20 days ago Oct 30, 2017 at 08:15

Header style not right

By marcvander in WordPressCosre , Oct 28, 2017 at 14:48

Hi,

My Coder has change the Logo for your site and the header layout: header style 04.
Please recheck your site.

See attached image: http://prntscr.com/h3sdks



Best regards,
Khanh Hoang.

1

By: hoangthikhanhbg
20 days ago Oct 30, 2017 at 08:47

3 levels of categories

By dan_louchard in WordPressBigshop, Oct 26, 2017 at 14:18

Hi Dan,

We have fixed the issue on your site. Please recheck your site.

I would be very grateful if you go here: http://themeforest.net/downloads and rate me a good review + 5 stars please?
Thank you so much!

Contact me if you have any question with BigShop theme.


Best regards,
Khanh ...

5

By: hoangthikhanhbg
20 days ago Oct 30, 2017 at 08:18

Language not changing

By sinsomnio in WordPressFastShop, Oct 27, 2017 at 20:25

Hi,

We need the FTP information to support all customers.
We have mentioned from begin.

See attached image: http://prntscr.com/h3q0t4



Best regards,
Khanh Hoang.

3

By: hoangthikhanhbg
21 days ago Oct 30, 2017 at 03:30

Kurtis

By ktaylor495 in WordPressBigshop, Oct 29, 2017 at 22:57

Hi,

Please send to me the information about: Admin WP login details, FTP (SFTP) account and Cpanel.
(Put in the secret information box).

I'm looking forward to hearing from you!


Best regards,
Khanh Hoang.

1

By: hoangthikhanhbg
21 days ago Oct 30, 2017 at 01:05

Search Page

By rloosemore in ShopifyMazano , Oct 24, 2017 at 05:11

You are welcome, if you have other isues pls contact to me.

Regards, Andy

5

By: shopifysupport
20 days ago Oct 30, 2017 at 06:15

Installation Difficulties

By scot121888 in WordPressFastShop, Oct 30, 2017 at 03:32

Hi,

I tried import Demo 11 for your site but failed. I also tried duplicate the Demo content but your site doesn't allow duplicate.
So, please provide me the informaiton: CPanel to import database.

I'm looking forward to hearing from you!



Best regards,
Khanh Hoang.

1

By: hoangthikhanhbg
20 days ago Oct 30, 2017 at 10:21

Website to slow

By Fashionmoodeu in PrestashopBoutique, Oct 3, 2017 at 08:08

Currently we just develop the other theme to be compatible with PS 1.7. The others will be stil stable with PS 1.6.x

6

By: yame
17 days ago Nov 2, 2017 at 04:14

ausaf

By marketplace786 in ShopifyTechone, Oct 28, 2017 at 16:58

Okie ^_^.
Please contact to me if you have other issue

I will feedback to you when I wake up on tomorrow. Now it is 10PM at Viet Nam
Regards, Andy

12

By: shopifysupport
20 days ago Oct 30, 2017 at 14:17

How do I change the selections of product at Bishop Product

By dan_louchard in WordPressBigshop, Oct 27, 2017 at 18:02

Hi Dan,

I would be very grateful if you go here: http://themeforest.net/downloads and rate me a good review + 5 stars please?
It's really very worth with us. Thank you very much!

Contact me if you have any question with BigShop theme. You are always welcome!
Please rate me ...

6

By: hoangthikhanhbg
20 days ago Oct 31, 2017 at 01:44

Change menu on hover color

By marcvander in WordPressCosre , Oct 27, 2017 at 09:42

Hi Marc,

Have a nice day!
I have changed the color of Cart from Orange color to Black color.

See attached image: http://prntscr.com/h463ck
You can change it here: http://prntscr.com/h462n4

Do you rate me? Please rate me soon! =))



Best regards,
Khanh Hoang.

5

By: hoangthikhanhbg
20 days ago Oct 31, 2017 at 01:56

Sidebar Shop page TechOne

By momatic in WordPressTechOne, Oct 30, 2017 at 18:23

Hi,

I have add Categories to Sidebar for your site.
See attached imnage: http://prntscr.com/h46gkf

You can customized and do follow as all attached images.

Please contact me if you need help!



Best regards,
Khanh Hoang.

1

By: hoangthikhanhbg
20 days ago Oct 31, 2017 at 02:48

Theme update has removed all styling

By Gayleredtree in WordPressType, Oct 31, 2017 at 12:54

Hi,

About your question: All styles which you mentioned are your styles or style default of Type theme?
Can you send to me the attached image or tell me more clearly, please?

And, I'll check your site soon if you provide me the information about:
Admin Login details, FTP (SFTP) account and ...

1

By: hoangthikhanhbg
19 days ago Nov 1, 2017 at 02:06

out of stock not working well

By smarg in PrestashopBoutique, Sep 23, 2017 at 12:16

That's why I told you this is the default design. Some clients will not want to change this design. The others (like you) want to change. So we will do as the customized work for the clients who want. Now if you still want to change as your idea, pls ...

14

By: yame
17 days ago Nov 2, 2017 at 04:17

Remove/Edit Settings

By dhenry028 in ShopifyTechone, Oct 28, 2017 at 22:19

Hi,
your issue about tab product,
I have fixed it.
Now you only need to fill blank at "Title of review tab" then this tab will be hide.
http://prntscr.com/h4nl9a

if you want to use review tab then you need to install app "product reviews"

Regards, Andy

5

By: shopifysupport
18 days ago Nov 1, 2017 at 04:43

Wong date format

By isergeeva in WordPressDezi, Oct 25, 2017 at 19:50

Hi,
We are updated plugin. You can reinstall plugin dezi-toolkit.
now, you can use function add_filter of WordPress for all shortcode.

Eg:
function custom_title_section($html, $atts, $content)
{
$html = ' code sample ';
return $html;
}
add_filter('DeziTitle_Section','custom_title_section',10,3);

==============================
Best regards,
MrTieuTien

12

By: mrtieutien
17 days ago Nov 2, 2017 at 05:04

Could you help us solve some problems ?

By wildoutdoor in WordPressSuperMarket, Oct 26, 2017 at 00:23

Hi,

You can use two plugins: WPML multi currency & multi languages plugin and Loco Translate plugin to translate all words which you want.

1. WPML Plugin: You can purchase and download this plugin to install on your site.
2. Loco Translate: This plugin is free. You can download and install on ...

10

By: hoangthikhanhbg
17 days ago Nov 2, 2017 at 04:32

How to add Multi curencies & fix tab menu account

By luongvihao in WordPressBigshop, Nov 1, 2017 at 16:03

Hi,

1. Please edit the link of page Account. your site got issues because you imported the demo of BigShop, and all pages are link #. Please edit your link of page account and drag it to the Menu.

2. Multi curencies (USD & VND) like demo:

You must be purchase, download ...

1

By: hoangthikhanhbg
17 days ago Nov 2, 2017 at 09:58

Vertical menu

By YounesB in WordPressTechOne, Nov 1, 2017 at 17:03

Good morning
- Issues 1 + 3: You enter the dashboard choose TechOne>>Theme Options>>Header>>Vertical Menu Setting and do as the attached screenshot
- About menu, please check your email. I have sent a video shot, it guide you how to make it.
If you have other questions, do not hesitate to contact with ...

1

By: Kazim Vu
18 days ago Nov 2, 2017 at 01:20

Translate header

By datario in WordPressTechOne, Nov 1, 2017 at 17:43

Good morning
In this job, you should use the Loco Translate plugin. You can refer here:
https://wordpress.org/plugins/loco-translate/
and
https://localise.biz/wordpress/plugin/beginners
If it does not work, please provide your Admin login + FTP accounts details via secret information area. I will check and help you.
Regards,

1

By: Kazim Vu
18 days ago Nov 2, 2017 at 01:04

This doesn't work! I want a refund

By cellunlockernet in ShopifyTechone, Nov 1, 2017 at 23:09

Hi, I can not login with your account which you fill at connecting information.
http://prntscr.com/h5jof8

when you download my theme. You need to extra it and you will see 3 folder: http://prntscr.com/h5jp1w
Then you need to click "techone_package_1.0" folder and upload zip file which is content of this theme.
http://prntscr.com/h5jpng

Regards, Andy

3

By: shopifysupport
17 days ago Nov 3, 2017 at 01:53

kutetheme

By peefour in WordPressKuteShop, Oct 31, 2017 at 15:26

Your FTP accounts does not work so i could not install demo 6. Please check again and let me know

10

By: Kazim Vu
17 days ago Nov 2, 2017 at 07:32

Kuteshop Theme Installation

By souqmaster in WordPressKuteShop, Nov 2, 2017 at 06:23

You can see the attached screenshot. I have replied 9 days ago.

2

By: Kazim Vu
17 days ago Nov 2, 2017 at 08:22

Outdated files

By MoonlightXpress in WordPressBoutique, Nov 2, 2017 at 07:20

Hi MoonlightXpress
I have updated to the latest theme version( it's version 1.2.5). Please check your site again and let me know.
Regards,

1

By: Kazim Vu
17 days ago Nov 2, 2017 at 07:59

Kutetheme Installation

By souqmaster in WordPressKuteShop, Oct 23, 2017 at 07:06

Hi
I could not install this theme because your host has limited some values.You can check this link: http://qmates.net/test.php
Here are requirements for the KuteShop theme:
Before you begin the install, checking to ensure that you have the minimum requirements for Kuteshop is WordPress 4.4.0 or highter, PHP 5.4 or 5.6.x and ...

3

By: Kazim Vu
17 days ago Nov 2, 2017 at 09:01

ERROR 500

By matrix23 in WordPressDezi, Oct 31, 2017 at 11:26

Hi,

Have a nice day! About your question:

We have fixed the issue on your site. Please recheck your site.
Do not hesitate contact me if you have any question with Dezi theme.



Best regards,
Khanh Hoang.

5

By: hoangthikhanhbg
17 days ago Nov 3, 2017 at 01:56

difficulty in changing some things

By histomophy in WordPressSuperMarket, Sep 5, 2017 at 10:24

Hi,

1. We will update as soon as possible!
2&3&4. We have fixed the issues on your site.

Please contact me if you need help!

Best regards,

16

By: hoangthikhanhbg
15 days ago Nov 4, 2017 at 11:51

Slider Revolution import problem

By mnettheme in WordPressKuteShop, Oct 31, 2017 at 20:22

Good morning
Please go here: http://themeforest.net and login with your account and then click Downloads button and enter your reviews + 5 stars there. If you have any problems, please let me know.
Thank you very much.
Regards,

7

By: Kazim Vu
17 days ago Nov 3, 2017 at 01:36

Notice: wpdb::prepare was called incorrectly. The query does not contain the correct number of placeholders (2) for the number of arguments passed (3). Please see Debugging in WordPress for more information. (This message was added in version 4.8.3.) in /

By DOMShop in WordPressFastShop, Oct 31, 2017 at 19:14

Please update to the latest version (2.6.3) and let me know your results.
Regards

9

By: Kazim Vu
17 days ago Nov 3, 2017 at 02:16

Theme update font issue

By onlyjd in WordPressType, Nov 3, 2017 at 08:18

Hi,

Please send to me the information about: Admin WP login details, FTP (SFTP) account and Cpanel.
(Put in the secret information box).

I'm looking forward to hearing from you!


Best regards,
Khanh Hoang.

1

By: hoangthikhanhbg
16 days ago Nov 3, 2017 at 09:33

INSTALLATION SERVICE

We offer service for $29. If you would like to use it, please click here to provide your credential information.

CUSTOMIZED SERVICES

Use our expert service to turn your ideas into reality. Click here to provide your needed information.

WORKING TIME

Our support service works from Monday to Friday.
Mean time (GMT +7):
+ 7:30 - 11:30 AM
+ 1:30 - 5:30 PM
We will try to answer all the questions within 24 hours and solve them as quickly as possible