86 topics
TOPIC POSTS LAST POSTER
Setting revolution-slider template

By newhagey in PrestashopSuperShop, Jan 11, 2020 at 14:55

Hi,

My coder said that you should ask for the author / company of Revolution slider module to get the support.
Because we do not develop this module. When developing the theme, he kept all the positions of default theme, so it is impossible if there is any problem related to the ...

6

By: yame
a month ago Jan 14, 2020 at 07:39

how can i get support

By webthemedev in WordPressKuteShop, Nov 18, 2018 at 05:40

Hi,

Firstly, I would like to remind you that we just support for only one Domain for one client. We don't support multi domains. In case you want to replace the old domain and use a new one, pls make sure that the old one is not available anymore.
Secondly, your support ...

25

By: yame
a month ago Jan 14, 2020 at 01:28

Change Quicklinks and Credit card Image in footer

By CMILLAN in WordPressDigitalworld, Jan 10, 2020 at 18:30

Yeah. I know.
Do you need any supports? I will be very glad if you can spend a little time and go to this website: https://themeforest.net/item/digitalworld-multipurpose-wordpress-theme/reviews/19605715 and leave your 5 stars and your good comments there. It is really worth to me

Thank you so much!
Yame

3

By: yame
a month ago Jan 14, 2020 at 01:13

Change Google Map Marker

By CreativeMediaNI in WordPressOcolus, Jan 14, 2020 at 13:11

That image is impossible to change. If you don't want to use it, you can use plugin.

Thanks for your understanding!

3

By: yame
a month ago Jan 20, 2020 at 06:35

How to insert custom url link into mega menu label?

By pratchya in WordPressBiolife, Jan 20, 2020 at 08:58

Hi,

Currently we don't dedign to be added links for the title of mega menu. Ifyou want, this belongs to the custom job

Hope you understand for this
Thank you!
Regards,
Yame

1

By: yame
a month ago Jan 21, 2020 at 16:36

Mega menu is behaving like mobile menu in Vertical Menu.

By ozdenmir in WordPressBiolife, Jan 10, 2020 at 12:31

Dear @kalvinlee: My coder fixed directly on your site but we cannot check again even we reached into your dashboard site. So pls help me to check again then let me know your result

Dear @ozdenmir: My coder could not reach into your site: https://prnt.sc/qtkdda
This will be updated on demo theme. ...

4

By: yame
30 days ago Jan 27, 2020 at 15:34

when will the update come?

By Masrie in WordPressTechOne, Jan 28, 2020 at 14:27

Ahh Itsonla is the id of my college but he does not support anymore. I am Yame
I will check for you so pls submit a new ticket with the new issue. Take the screenshot then I will help you to check

Regards,
Yame

8

By: yame
27 days ago Jan 31, 2020 at 02:23

Woocommerce Templates need to be updated

By emotiivmarketing in WordPressOcolus, Jan 30, 2020 at 19:24

Hi,

As I see, you are using the latest version of Woo plugin 3.9.1
So could you pls take the screenshot for the location you see the error / message? Then I will check again

Regards,
Yame

1

By: yame
27 days ago Jan 31, 2020 at 02:28

translate

By Masrie in WordPressTechOne, Jan 31, 2020 at 06:31

It's been done.
You can translate in loco/plugin/techone-advance
Pls check again then let me know

3

By: yame
24 days ago Feb 3, 2020 at 09:29

Errors on LABER modules

By Squareglasses in PrestashopBoutique, Jan 31, 2020 at 10:18

Hi.

1st: Error on LABER Custom HTML customization
Pls turn off the Debug mode then it will work well

2nd: Error on LABER Megamenu
Pls use the Custom link: https://prnt.sc/qwpjqr
My coder checked and found out that your link had a trouble. When he turned off the Debug mode, your site did not work: So ...

1

By: yame
24 days ago Feb 3, 2020 at 07:48

On Sale Counter Missing

By kalvinlee in WordPressBiolife, Feb 3, 2020 at 22:04

Hi mate,

Because you still do not config for the countdown product: https://prnt.sc/qx5ppu
Now it shows: https://prnt.sc/qx5ptc

Regards,
Yame

1

By: yame
23 days ago Feb 4, 2020 at 03:00

How to Create / become Membership in medien website

By soklik123 in WordPressMedien, Jan 28, 2020 at 06:59

We will contact via Skype.
Thanks!

4

By: yame
22 days ago Feb 5, 2020 at 04:22

New products Featured products Specials

By zetapaf in PrestashopLogancee, Feb 4, 2020 at 16:06

You can negative to this area: https://prnt.sc/qzypiy to show products into tabs

3

By: yame
17 days ago Feb 10, 2020 at 03:19

Language switch

By laurentiub16 in WordPressBiolife, Feb 5, 2020 at 09:05

Hi mate,

The theme package that you downloaded on Themeforest is included all required plugins we developed.
About the translation plugin, if your site is Single language, you can download the Loco plugin. It is the free plugin and you can translate manually your data.
If your site is multi languages / or ...

1

By: yame
21 days ago Feb 6, 2020 at 01:57

Banner links not clickable

By kalvinlee in WordPressBiolife, Feb 3, 2020 at 20:39

- About "Circled areas are not clickable":
=> These banners: https://prnt.sc/qy7cv0 and https://prnt.sc/qy7daq: You add links for banner. The locations you circled are texts: https://prnt.sc/qy7epe so you have to click on the banners to redirect to the links
=> These banners: https://prnt.sc/qy7ev5 use another style: https://prnt.sc/qy7f3h. With style 05, you can ...

4

By: yame
21 days ago Feb 6, 2020 at 02:50

Check out process

By theworksdigitalagency in WordPressVoka, Feb 6, 2020 at 12:38

Hi,

This is the working principle of Woo and Multi-step plugin, we can't interfere.
With your requirements, it is better when you remove that plugin, use the default style.
Sorry we cannot help you for this

Regards,
Yame

1

By: yame
20 days ago Feb 7, 2020 at 09:41

View cart top

By theworksdigitalagency in WordPressVoka, Feb 6, 2020 at 12:51

Hi,

My coder has updated Toolkit for your site.
Pls check again then inform me the result.

Regards,
Yame

1

By: yame
20 days ago Feb 7, 2020 at 07:40

category settings on the shop page

By Corrado1965 in WordPressBiolife, Feb 5, 2020 at 12:19

The products are shown as some filters. So it is impossible to change the display of products in Shop page mate.
I will be very glad if you can spend a little time and go to this website: https://themeforest.net/item/biolife-organic-food-wordpress-theme/reviews/22239723 and leave your 5 stars and your good comments there. It is ...

3

By: yame
20 days ago Feb 7, 2020 at 03:05

MULTIPLE ISSUES

By yehudamacmull in WordPressDigitalworld, Feb 6, 2020 at 15:16

- In search box, I don't see the text as in your attachment anymore. Do you need assistance for this more?
- Also the slider, did you solve it?
- It is impossible to get the Hot categories for inner pages because it will belong to the customzied job. You have to ...

9

By: yame
17 days ago Feb 10, 2020 at 09:05

Initial Stuno ticket

By digital-colors in WordPressStuno, Feb 7, 2020 at 14:17

2. I still see this button is working. And when I click there, some other products still show: https://prnt.sc/r13shj
3. Could you pls take the screenshot for the thing you want?
4. DONE: https://prnt.sc/r141y2

Pls check again then let me know

3

By: yame
15 days ago Feb 12, 2020 at 08:19

About Shortcode

By rangasarker in WordPressKuteShop, Feb 14, 2020 at 02:44

Hi,

Your issue is because you do not config for WPBakery Page Builder, I think.
Pls negative to this section: https://prnt.sc/r3bdrk
Pls do as my guideline. If you still cannot solve this problem, you can provide me your admin account then I will check for you

Regards,
Yame

1

By: yame
10 days ago Feb 17, 2020 at 03:57

Issue with Mega Menu and Footer Content

By clementcrownrise in WordPressWorldmart, Feb 12, 2020 at 13:55

It is because you have to use Header style 02: https://prnt.sc/r4xf3x then the vertical will always be shown
Is that you mean?

5

By: yame
7 days ago Feb 20, 2020 at 04:17

Kute toolkit not updating / not activated

By LaundrySolutionsAUS in WordPressMazano, Feb 19, 2020 at 03:36

I think it will happen again. So don't worry.

If you need any helps, pls submit ticket then I will check for you.

Hope that you will spend a little time to go to this website: https://themeforest.net/item/mazano-trendy-responsive-wordpress-theme/reviews/16815190 then rate 5 stars for us. It is really worth to me.

Thank you so ...

6

By: yame
6 days ago Feb 21, 2020 at 01:32

Ovic: Icon Box does not display images

By AitorMarketing in WordPressBiolife, Jan 20, 2020 at 13:33

All your texts were translated. It might be because the cache: https://prnt.sc/r76fet , https://prnt.sc/r76fid
Pls check again your site.

16

By: yame
2 days ago Feb 25, 2020 at 02:54

Search Missing

By brklynweb in WordPressKrystal , Feb 7, 2020 at 17:45

Hi,

HTML and WordPress do not relate to each other.
We develop the theme basing on default design from PSD. We don't develop theme from HTML.

If you want to add this icon to display on phone / tablet, my coder will check then support for you. So, you can provide ...

7

By: yame
2 days ago Feb 25, 2020 at 04:29

Farmshop-Theme

By einieundalbert in WordPressFameshop, Feb 10, 2020 at 14:40

I will be grateful if your issue is solved
If you have other questions, do not hesitate to contact with me.
Could you go here: https://themeforest.net/item/fameshop-responsive-woocommerce-wordpress-theme/reviews/20971579 then rate me a good review + 5 stars please? It's really very worth with me.

Thank you very much!
Best regards

3

By: yame
13 hours ago Feb 27, 2020 at 01:16

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