266 topics
TOPIC POSTS LAST POSTER
Out of stock items on shop/categories page

By rrossitto in WordPressMedien, Sep 10, 2018 at 20:05

I got the feedback from coder.
In category Drones, you have total 24 products with: 4 out of stock products and 20 available products.
In WooCommerce, you set Hide out of stock items from the catalog http://prntscr.com/kts8hc.
So when you set 16 products per page, it will filter the out of stock products ...

4

By: yame
a month ago Sep 13, 2018 at 02:37

Main menu problem

By Gnikolova9201 in WordPressBoutique, Sep 11, 2018 at 06:50

Hi Gnikolova9201
The cause maybe you have not choose the right header style. Could you please provide your wp-admin login via secret information area? I would like to check and help you
Kazim

1

By: Kazim Vu
a month ago Sep 12, 2018 at 01:14

Footer Recent Post date not visible

By kevinkohleriter in WordPressFameshop, Sep 10, 2018 at 15:23

Good morning
I have checked and found that the cause by the WP Meta and Date Remover plugin. Please turn off it and let me know your results.

Kazim

5

By: Kazim Vu
a month ago Sep 13, 2018 at 03:23

Slow

By hecktor in WordPressWorldmart, Apr 12, 2018 at 16:56

Excuse me, I do not understand your issue. Please describe in English then provide account. Then I will check for you

4

By: yame
a month ago Sep 13, 2018 at 00:36

How to install the updates you realease from time to time for the theme?

By lelooman in WordPressKuteShop, Sep 14, 2018 at 06:23

Hi lelooman
Yes, you have to download from themeforest.net and then manual update it. Here are some steps, it guides you how to update theme.
Step 1: Backup your site( Include codes + Database)
Step 2: From the dashboard>>Appearance>>Theme, you need to activate the default template( Ex; Twenty Seventeen theme)
Step 3: Click on ...

1

By: Kazim Vu
a month ago Sep 14, 2018 at 06:46

lost Import Data tab

By gyrokopter in WordPressKuteShop, Sep 14, 2018 at 07:38

I have reply you at the last ticket (https://support.kutethemes.net/topic/show-topic/55214)
Regards

1

By: Kazim Vu
a month ago Sep 14, 2018 at 22:50

Problem with greek characters in caterogy names

By nikolaosp4 in PrestashopTechOne, Aug 23, 2018 at 14:38

I am in your site and see that you are using another theme.
If needed, please switch to Techone theme then I will check asap.
Or please add my skype id: yame_kutetheme
I will support directly for you

8

By: yame
a month ago Sep 20, 2018 at 03:22

No (Import Data) tab

By gyrokopter in WordPressKuteShop, Sep 13, 2018 at 21:06

Hi
Did you change your wp-admin login account? Currently, i can not access it. Please check and provide me again if you want to re-install theme.

Kazim

7

By: Kazim Vu
a month ago Sep 14, 2018 at 22:49

Header Options

By alialjishi1 in WordPressMaxstore, Sep 6, 2018 at 10:19

You can backup your site by the all-in-one-wp-migration or duplicator plugins. Please try and let me know.
Have a nice weekend!

Kazim

7

By: Kazim Vu
a month ago Sep 14, 2018 at 22:57

WPBakery is Slowing Down Website

By tugberktosun in WordPressKuteShop, Sep 14, 2018 at 21:57

Hi
- About the first issue, Please try using some methods below to improve the loading speed:
1. Install the Autoptimize plugin
2. Remove unnecessary plugins
3. Optimize product images
4. Intstall the WP Super Cache
5. Contact with your hosting administrator to increase the speed
- About the second issue, we bought ...

1

By: Kazim Vu
a month ago Sep 15, 2018 at 07:15

custommenu.php on line 70

By iboow01 in WordPressWorldmart, Jul 12, 2018 at 12:07

I cannot access to your back end. It seems that you have to provide me the permission for that.
In this case, please update again menu for Footer. Originally we had menu account-footer. You removed it.
As I check, you might be using version 1.1.8 of theme. Please update theme then provide ...

7

By: yame
a month ago Sep 17, 2018 at 00:58

Help in header - Boutique prestashop Theme

By fullscreen in PrestashopBoutique, May 29, 2018 at 15:42

I am afraid of that we are in the different from time zone so it is quite difficult to make a Skype call.
Please add mine: yame_kutetheme then leave your message there. I will support directly for you

29

By: yame
a month ago Sep 18, 2018 at 00:22

Error when installing them

By achesac in WordPressKuteShop, Sep 17, 2018 at 09:55

It's done. Also, i have shared wp-admin account via your email. Please check it and let me know

Kazim

8

By: Kazim Vu
a month ago Sep 17, 2018 at 15:17

v1.1.9 update

By dulap in WordPressWorldmart, Sep 13, 2018 at 20:28

If you have other questions, do not hesitate to contact with me. BTW, Could you go here: http://themeforest.net/downloads then rate me a good review + 5 stars please? It's really worth with me.
Thank you and Have a great day!

Kazim

8

By: Kazim Vu
a month ago Sep 18, 2018 at 04:36

Translation of certain areas

By dtaree in WordPressMerci, Sep 18, 2018 at 10:17

Good morning
In your case, you can translate by the Loco Translate plugin, it's compatible with the Merci theme. If it does not work, please provide your wp-admin + ftp accounts via secret information area. I will check and help you.

Kazim

1

By: Kazim Vu
a month ago Sep 19, 2018 at 00:26

Help changing header's search box and cart text

By canetavermelha in WordPressKuteShop, Sep 17, 2018 at 17:42

Could you please provide your wp-admin + ftp accounts via secret information area? I would like to check directly and show you.
Kazim

4

By: Kazim Vu
a month ago Sep 19, 2018 at 04:04

Unable to load Kute Themes on web page correctly

By onenz in WordPressKuteShop, Sep 18, 2018 at 14:09

Great! If you have any problems, please connect to me.
Regards

4

By: Kazim Vu
a month ago Sep 19, 2018 at 08:55

Error message in Categories

By gyrokopter in WordPressKuteShop, Sep 15, 2018 at 20:31

Hi gyrokopter,
Could you please provide your ftp accounts detail via secret information area? I would like to check your host and reply you asap.

kazim

3

By: Kazim Vu
a month ago Sep 20, 2018 at 06:54

Error

By mslaros in WordPressKuteShop, Sep 15, 2018 at 21:44

I am very glad when your problem solved. If you have other questions, do not hesitate to contact with me. BTW, Could you go here: http://themeforest.net/downloads then rate me a good review + 5 stars please? It's really worth with me.
Thank you and Have a great day!
Kazim

5

By: Kazim Vu
29 days ago Sep 20, 2018 at 21:06

I need Spanish translation Prestashop 1.7.4.2

By pzayase in PrestashopTechOne, Sep 19, 2018 at 08:23

Could you please provide me your back end + FTP account?
I would like to check in your site first.
Then mark on the fields that you want to translate

3

By: yame
28 days ago Sep 22, 2018 at 00:46

Product page- images and column on the right

By Steliam in WordPressKuteShop, Sep 12, 2018 at 10:53

Thanks

5

By: Kazim Vu
29 days ago Sep 20, 2018 at 20:59

Kute Boutique theme

By shchegolevaelena in WordPressBoutique, Sep 20, 2018 at 14:35

Hi
In your case, please enter the dashboard choose Boutique>>Theme Options>>Custom JS/CSS and enter these css codes:
.header.style3 .box-control {
display: none;
}
Please do it and let me know your results.
Kazim

1

By: Kazim Vu
29 days ago Sep 20, 2018 at 20:58

wp-activate.php Template

By omtamil in WordPressKuteShop, Sep 14, 2018 at 06:26

Hi
I have discussed with coder, he said that you have to create a new php file as the footer-wp-activate.php and then add a new class in the wp-activate.php file as this link image: https://prnt.sc/kwx1lx
Regards

9

By: Kazim Vu
29 days ago Sep 21, 2018 at 06:25

Theme installation problems

By moto-mate in WordPressTuran, Sep 17, 2018 at 14:36

The reason is that when we translate the demo data in another language to test without installing any translation plugin, the data will be cloned and as you see, it will be generated a name like ... FR (or something like that)
Don't worry, it does not affect to your site.
And ...

6

By: yame
28 days ago Sep 22, 2018 at 01:46

install biolife theme

By miguelcpenas in WordPressBiolife, Sep 21, 2018 at 07:46

Hi miguelcpenas
We are really sorry for delay because we are on vacation. In your case, you can update the Biolife theme override your site( Note: you should backup all your site before) and re-build for each pages as the home, shop,.. pages. Also you can do with a new host ...

1

By: Kazim Vu
25 days ago Sep 25, 2018 at 03:34

Vertical Menu

By Steliam in WordPressKuteShop, Sep 20, 2018 at 15:12

If you have any problems, please connect to me. I will check and reply you asap.
Have a nice weekend!
Kazim

3

By: Kazim Vu
28 days ago Sep 22, 2018 at 02:44

CHANGE LOGO

By oplungdep in WordPressKuteShop, Sep 21, 2018 at 06:49

Hi bạn
Bạn cung cấp thêm cho mình tài khoản này nữa nhé( https://oplungdep.com.vn/wp-login.php) Mình có thể xóa hết dữ liệu demo của bạn và cài lại theme từ đầu không? Nếu có thể bạn cho mình biết nhé. Mình sẽ cài lại cho bạn giống như demo của mình.

Kazim

3

By: Kazim Vu
27 days ago Sep 23, 2018 at 00:21

Several problems with the template TechOne

By remarkus in PrestashopTechOne, Sep 23, 2018 at 12:16

Hello,

I am so sorry for delay. Could you please provide the host of FTP also?
Then I will send to my coder. He will check for you

Regards,
Yame

2

By: yame
24 days ago Sep 26, 2018 at 01:29

Can't import demo content

By elen_a in WordPressBoutique, Sep 23, 2018 at 17:29

I am very glad when your problem solved. If you have other questions, do not hesitate to contact with me. I will help you. BTW, Could you go here: http://themeforest.net/downloads then rate me a good review + 5 stars please? It's really worth with me.
Thank you and Have a ...

2

By: Kazim Vu
26 days ago Sep 23, 2018 at 19:42

Problems with theme components

By oraculotech in WordPressKuteShop, Sep 9, 2018 at 19:19

Can you help me one thing? Please delete the Kuteshop and Kuteshop-child folders at the wp-content\themes ? I would like to re-upload it.

Kazim

15

By: Kazim Vu
26 days ago Sep 23, 2018 at 19:48

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