257 topics
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how can i get support

By webthemedev in WordPressKuteShop, Nov 18, 2018 at 05:40

Hi mate,

It's the customized work. So if you want us to do it for you, you have to pay the fee. If you agree with this, pls contact to our customized service, they will check and help you

21

By: yame
a month ago Jan 22, 2019 at 01:20

Product Images do not appear??????

By frtyaman in WordPressKuteShop, Dec 29, 2018 at 22:30

I cannot access to your FTP account.
But, we doubt that the problem comes from your hosting. So, please provide me your Cpanel. I will check for you..
Regards,
Yame

18

By: yame
a month ago Jan 21, 2019 at 07:58

Editing Footer

By Getthelawn in WordPressWorldmart, Jan 19, 2019 at 22:13

Hi mate,

You have to use the WPBakery Page Builder mode in back end:
WPBakery Page Builder Settings -> select tab role Manager -> In post types, select Custom -> tick in footer, megamenu boxes.

If you cannot do it, please provide me your admin account then I will help you.

Regards,
Yame

1

By: yame
a month ago Jan 21, 2019 at 03:00

changing category on menu

By Getthelawn in WordPressWorldmart, Jan 19, 2019 at 22:56

If you do not provide me your admin account then take the screenshot for the issue, I cannot imagine what you are talking about. Please help me to make it clear
Thanks!

3

By: yame
a month ago Jan 22, 2019 at 03:26

add category menu along bar horizontally

By Getthelawn in WordPressWorldmart, Jan 21, 2019 at 21:43

Hi mate,

This point makes me quite confused. Could you take the screenshot to show it up?

1

By: yame
a month ago Jan 22, 2019 at 03:22

Error Thema

By ademornek58 in WordPressVoka, Jan 17, 2019 at 06:44

I got your Cpanel, but your admin account is not available any more. Can you re-check then provide me again the correct one?

12

By: yame
a month ago Jan 23, 2019 at 03:37

I have problem with footer

By Aniskal in WordPressBiolife, Jan 22, 2019 at 12:42

Hi mate,

I cannot access to your admin account: http://prntscr.com/max2vc

Please check it then give me the correct one. + FTP account also

Regards,
Yame

1

By: yame
a month ago Jan 23, 2019 at 07:47

theme update to version V 1.0.4 - 19/01/2019

By richie2000 in WordPressOcolus, Jan 22, 2019 at 13:24

Hi mate,

Here I will guide you how to update the theme in 2 cases:
1- If you do not customize any things for your site (in Parent theme), you can update whole the theme to the latest version
Just go to Appearance > Theme > Activate another theme > Click on Theme ...

1

By: yame
a month ago Jan 23, 2019 at 04:24

How To Setting Woocommerce For Mobile

By soklik123 in WordPressMedien, Jan 23, 2019 at 02:41

It belongs to customize work, mate. And we just will custom to /mobile for only home page as the example you provided above.

Pls tell me your intention

3

By: yame
a month ago Jan 23, 2019 at 10:05

change contact info and footer details

By firam03 in WordPressAyvo, Jan 23, 2019 at 19:07

Hi mate,

Do you mean that you want to change the Contact info and footer details in Footer?

If that, you can check for the Footer builder you are using for your site then edit. If you cannot do it, please provide me the admin account, I will show you.
And, pls ...

1

By: yame
30 days ago Jan 24, 2019 at 02:52

Missing Argument | Visual composer issues

By Semprisbe in WordPressHealthyFood, Jan 24, 2019 at 13:15

Hi mate,

I added the account you provided but it is wrong: http://prntscr.com/mbuctx // http://prntscr.com/mbude8
Pls check again then provide the correct one

Regards,
Yame

1

By: yame
29 days ago Jan 25, 2019 at 02:36

Mega Menu

By masquecamper in WordPressBoutique, Jan 24, 2019 at 13:25

Hi mate,

In Boutique theme, we just have style to build mega menu as in demo.
So, if you don't know how to build a mega menu for your site, please read this guidelance below to understand.

For any questions, please provide me your accounts then I help you to check
Regards,
Yame

1

By: yame
29 days ago Jan 25, 2019 at 03:27

I have problem with footer

By Aniskal in WordPressBiolife, Jan 24, 2019 at 22:09

Hi mate,

I am testing on your site. I do click on Footer, open links. And I do not get the same issue as yours.

Can you please help me to take a video for your issue? Then I will re-test and check for you

Regards,
Yame

1

By: yame
29 days ago Jan 25, 2019 at 08:00

Your Theme not working, maybe i need a refund

By movingupc in WordPressVoka, Jan 24, 2019 at 13:19

Excuse me, but we just support for only one domain per one account of the customer. So, in which domain you purchased the theme, just provide me your admin + cpanel, we will help you to install the theme.

Thanks!

3

By: yame
29 days ago Jan 25, 2019 at 10:18

My site isvery slow

By bilalhizardere in WordPressTechOne, Jan 22, 2019 at 19:16

Hi mate,

Could you take a screenshot for your issue, then I will check faster

Thank you!

3

By: yame
26 days ago Jan 28, 2019 at 00:45

PRODUCT IMAGE FAILS

By nw_gernika in WordPressBoutique, Jan 26, 2019 at 05:47

Hi mate,

Could you please provide me your admin + FTP account? I would like to check in your site.
And, pls take the screenshot for your question then I will check faster

Regards,
Yame

1

By: yame
28 days ago Jan 26, 2019 at 08:33

SKU number not showing

By rvdpteg in WordPressFastShop, Jan 25, 2019 at 12:56

So, when I tested, I tried to add the SKU for the product you sent the link, it works:
http://prntscr.com/md1g45
http://prntscr.com/md1g6m

Or can you make an example for the testing then I will check again?

3

By: yame
26 days ago Jan 28, 2019 at 02:12

404 Error on theme

By Getthelawn in WordPressWorldmart, Jan 21, 2019 at 22:24

Hi,

You attached a screenshot with REMOVE THESE. But when I check on your site, I do not see any banner. So, I am quite confused with your requirement. But, I guess, this will belong to customize work, mate.

If you want to have the SALE products on Hot Deal, you have ...

8

By: yame
26 days ago Jan 28, 2019 at 03:05

Footer and Check Out Form

By unmaderhyme in WordPressHealthyFood, Jan 24, 2019 at 17:05

Thanks for providing account.

1. You need to update plugin WPBakery Page Builder to the latest version (5.6) and activate this mode for you site then you are able to edit your page with VC. I've done all for you. please check it. Now you are using Footer 02. You can ...

3

By: yame
26 days ago Jan 28, 2019 at 03:34

Bigger product images

By nvaonline in WordPressBiolife, Jan 26, 2019 at 09:25

Pls contact to me via skype id: yame_kutetheme
I have some questions to make it clear then will help you
Regards,
Yame

3

By: yame
25 days ago Jan 29, 2019 at 02:40

Translations of the theme

By stefanostarprint in WordPressBiolife, Jan 18, 2019 at 09:35

Ahh, I got you and sent you the massage, pls check
Thanks!

15

By: yame
25 days ago Jan 29, 2019 at 02:34

My Multisite crashed twice with this theme.

By onecsn in WordPressKuteShop, Jan 28, 2019 at 17:07

Hi mate,

I am so sorry to hear that. But if you need any assistance to support all problems on theme, just tell me then provide accounts, I will check and help you.
The theme is still working good in the other sites and I do not understand the trouble you are ...

1

By: yame
25 days ago Jan 29, 2019 at 01:52

how to change the image of the home page

By vianeysun in WordPressBiolife, Jan 28, 2019 at 03:33

Sorry, but when I check your back end site, you are building the Text Block Shortcode for the position that we built Revolution slider shortcode to show.

I think you should change into the correct shortcode, then, if it does work, I will continue to check for you

3

By: yame
25 days ago Jan 29, 2019 at 04:01

Unable to Import Demo Data

By abhinay1435 in WordPressKuteShop, Jan 29, 2019 at 11:54

Hi mate,

It may be because your importing process was not completed. I also see that you still do not have any your own data (like images, posts, pages, products, ...) So can re-set your site then will help you to import the demo data home page 2?

If that, pls provide ...

1

By: yame
24 days ago Jan 30, 2019 at 02:42

Mega menu issue

By josina86 in WordPressBiolife, Jan 17, 2019 at 20:24

Hi,

My coder said that he had sent your site to the developers to check, however they cannot access to your site anymore: http://prntscr.com/mg9pqr
Have you changed it? So, pls provide again then my developers will check for you right now

Thank you!

12

By: yame
19 days ago Feb 4, 2019 at 05:16

Add To Cart Function Stopped Working & Theme has switched back to Classic mode on its own!!

By DanielHouse in WordPressTuran, Jan 29, 2019 at 23:17

Hi mate,

Please provide me your admin + FTP account then my coder will help you to check

Regards,
Yame

1

By: yame
24 days ago Jan 30, 2019 at 02:16

Phone Number Required While Checkout

By sanjayjangam in WordPressKuteShop, Jan 30, 2019 at 09:03

Hi mate,

Could you please take the screenshot for your question?
And, pls provide me your admin + FTP account. I would like to check in your site then will help you

Regards,
Yame

1

By: yame
24 days ago Jan 30, 2019 at 17:19

Instagram Elements don't work

By Leisgee in WordPressBiolife, Dec 1, 2018 at 12:05

For today, I got the feedback from coder. He checked many times and wondered that if you enable cURL mode or not. Pls help me to contact to your hosting manager then ask this. Because he checked and did not find out the reason why the Instagram does not work ...

14

By: yame
11 days ago Feb 12, 2019 at 04:02

Font change req

By retinolcomplex in WordPressVoka, Jan 29, 2019 at 10:47

Perhaps I have to send to my coder and he will help you to check. So, if you have admin + FTP account, pls provide me. My coder will check for your site

3

By: yame
24 days ago Jan 30, 2019 at 16:38

Everything in my Cart appears in English while woocommerce is setup in Spanish

By jsaldi2000 in WordPressTechOne, Jan 31, 2019 at 00:18

Hi mate,

The theme is just available for English only.

If your site is multi language, you can use plugin WPML. This is the paid plugin and it will translate automatically.
Otherwise, you can use Loco translate plugin. This is a free plugin so you have to translate manually.

If you ...

1

By: yame
23 days ago Jan 31, 2019 at 02:11

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