73 topics
TOPIC POSTS LAST POSTER
cart display has bug

By ErnstAndersen in WordPressOcolus, Jul 4, 2019 at 09:52

My coder checked. And he found out that you had customized something in Child theme, so the theme did not work.
He activated again Main theme for you and it is working.

(ps: You might copy whole file function.php in Child theme. It is wrong. If you want to custom any ...

16

By: yame
19 days ago Nov 25, 2019 at 02:06

new update?

By Masrie in WordPressTechOne, Aug 13, 2019 at 05:37

Pls check your ticket. I replied there.
Thank you!

7

By: yame
18 days ago Nov 26, 2019 at 07:20

Lazy Load on all images

By CreativeMediaNI in WordPressOcolus, Nov 14, 2019 at 16:12

Thankkkkkkk you so much ^^
We will try all the best to bring to all of our customers a good service.
So if you do not have any other issues, I will close this ticket.
Whenever you get the troubles, please submit a new one, provide accounts then I will help you to ...

9

By: yame
17 days ago Nov 27, 2019 at 01:59

question about the translation sorting of goods in the catalog

By Arvproru2018 in WordPressTechOne, Oct 31, 2019 at 00:28

Hi mate,

2. Done. Code is in Custom css of Theme Options and you should back up these codes for the update theme next time

Regards,
Yame

39

By: yame
11 days ago Dec 3, 2019 at 07:41

Pop Up!

By MikaylaWCR in WordPressBoutique, Oct 16, 2019 at 16:14

Mate,

Here is support system of WordPress and you are asking for HTML Template. It is wrong.
Anyway, if you want to config for Newsletter popup in HTML, you can edit in file function.js
For detailed, please submit ticket in correct template so that we can check for you

Regards,
Yame

7

By: yame
11 days ago Dec 3, 2019 at 03:37

Refund

By nealreddy in WordPressTuran, Dec 2, 2019 at 23:15

Have you sent the email yet? My boss said that you should send that private email then he would check for you

3

By: yame
9 days ago Dec 5, 2019 at 06:42

Php 7.3 error

By brklynweb in WordPressKrystal , Nov 26, 2019 at 20:38

Hi Kym,

Today I get the answer. My coder has researched carefully and he still wanted to check directly on your site.
Sometime the problem is caused by any plugins, the conflict, or by the plugins of theme. But if he cannot check, he also cannot give the correct answer why the ...

4

By: yame
2 days ago Dec 12, 2019 at 09:47

some icons do not appear and site very slow

By xesdeniz in WordPressMerci, Dec 6, 2019 at 20:08

Hi mate,

My coder got your issue on this ticket and he already updated theme and Toolkit for you. Now it works: https://prnt.sc/q84naq
Please check again your site and let me know
And hope that you can remove your rating on Themeforest. Thank you so much!

Regards,
Yame

1

By: yame
5 days ago Dec 9, 2019 at 06:11

Mobile version Issues

By theworksdigitalagency in WordPressVoka, Dec 7, 2019 at 06:44

Just click on the link then open the video.
Change header color: I used to sent you the screenshot so please pay attention to that ticket. It will be easier for me to control all your issues

Thank you!

5

By: yame
4 days ago Dec 10, 2019 at 09:22

customize footer

By Dailydealz in WordPressKuteShop, Dec 4, 2019 at 16:19

You're welcome.
If you are satisfied with our support, would you please spend a little time to give us a good review + 5 stars on website https://themeforest.net/item/kuteshop-multipurpose-woocommerce-wordpress-theme/reviews/13012521. It's really very worth with me.

Thank you!

3

By: yame
4 days ago Dec 10, 2019 at 09:28

Slider Revolution dont work after update

By helixit in WordPressKuteShop, Dec 2, 2019 at 19:45

This is solved via skype so I will close this ticket.
Regards,
Yame

6

By: yame
3 days ago Dec 11, 2019 at 10:04

Global Header and Footer

By theworksdigitalagency in WordPressVoka, Dec 7, 2019 at 07:20

Yes I understood you mean and my coder fixed for you as your requirement.
However he knew that there were the caches in any where. So he asked me to tell you that you have to clear cache of your hosting / website / browsers then check again.

16

By: yame
2 days ago Dec 12, 2019 at 04:30

Wrongly Purchaes Theme instead of Kute shop to Boutique ( Please cancel) - Refund

By 1dasia88 in WordPressBoutique, Dec 12, 2019 at 09:53

Hi mate,

Please send the private message via Themeforest then the Admin there will check for you
Have you downloaded the Boutique theme yet?

Regards,
Yame

1

By: yame
a day ago Dec 13, 2019 at 03:17

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