98 topics
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About Shortcode

By rangasarker in WordPressKuteShop, Feb 14, 2020 at 02:44

Hi,

Your issue is because you do not config for WPBakery Page Builder, I think.
Pls negative to this section: https://prnt.sc/r3bdrk
Pls do as my guideline. If you still cannot solve this problem, you can provide me your admin account then I will check for you

Regards,
Yame

1

By: yame
a month ago Feb 17, 2020 at 03:57

Ovic: Icon Box does not display images

By AitorMarketing in WordPressBiolife, Jan 20, 2020 at 13:33

All your texts were translated. It might be because the cache: https://prnt.sc/r76fet , https://prnt.sc/r76fid
Pls check again your site.

16

By: yame
a month ago Feb 25, 2020 at 02:54

Search Missing

By brklynweb in WordPressKrystal , Feb 7, 2020 at 17:45

Hi,

HTML and WordPress do not relate to each other.
We develop the theme basing on default design from PSD. We don't develop theme from HTML.

If you want to add this icon to display on phone / tablet, my coder will check then support for you. So, you can provide ...

7

By: yame
a month ago Feb 25, 2020 at 04:29

color edit || domain edit: tinylamb.co

By scknr in WordPressBoutique, Feb 26, 2020 at 08:10

Currently I see that your header and footer are showing with the correct color:
https://prnt.sc/r8udb4
https://prnt.sc/r8udi5

Font: He checks and sees that you selected in Theme Options. Just because in Edit page, there is css file overwrote your settings. My coder removed for you and now it works: https://prnt.sc/r8uec2

Regards,

6

By: yame
a month ago Feb 28, 2020 at 06:41

footer editor not working

By imsokea168 in WordPressKuteShop, Feb 27, 2020 at 16:43

Him

Please check the configuration for plugin WPBakery Page Builder as this screenshot: https://prnt.sc/r8uug8

If you cannot do this, please provide me your admin account, I will check for you

Best regards,
Yame

1

By: yame
a month ago Feb 28, 2020 at 07:16

Multiple currency option

By theworksdigitalagency in WordPressVoka, Feb 27, 2020 at 09:19

Sorry, this plugin we don't test with theme and this is the third-party plugin, so we do not support.

You can ask for the author of that plugin if they can help you

Hope you understand for this. Thank you!

3

By: yame
a month ago Feb 28, 2020 at 07:42

MISSING THEME CONTENT

By cagataygul in WordPressBiolife, Feb 28, 2020 at 06:28

You're welcome :)
So I hope that you will rate with 5 stars for Kutethemes team on Themeforest.
Thank you so much!

7

By: yame
a month ago Mar 2, 2020 at 09:45

Installation Help

By fatabjobe1 in WordPressBiolife, Feb 23, 2020 at 23:42

It's done. Pls check your site then let me know. Your site is running with home 1. You also can change into another home page

8

By: yame
26 days ago Mar 9, 2020 at 02:41

Changing Product Page Layout

By mikewitthus in WordPressOcolus, Mar 6, 2020 at 23:13

Hi @mikewitthus,

If you want to change Product style, pls edit your homepage and select to edit for your homepage: https://prnt.sc/rdjkj3

In case you cannot do it, pls provide me again your admin account then I will check for you

Regards,
Yame

1

By: yame
26 days ago Mar 9, 2020 at 02:07

License keys do not match

By camilada in WordPressBoutique, Mar 6, 2020 at 12:34

My coder took a look this message. You don't need to add any license key. Just close these messages, your site still works well

3

By: yame
24 days ago Mar 10, 2020 at 11:02

SuperShop

By luk-dar in PrestashopSuperShop, Mar 9, 2020 at 15:08

Hi,

Sorry, pls check your site now.
My coder checked for you

Regards,

1

By: yame
25 days ago Mar 10, 2020 at 02:38

Cart Module

By luk-dar in PrestashopSuperShop, Mar 10, 2020 at 09:17

You can translate in module: https://prnt.sc/reaei7

3

By: yame
24 days ago Mar 10, 2020 at 15:24

LABER Theme Option

By luk-dar in PrestashopSuperShop, Mar 10, 2020 at 09:11

Great job. So I will close this ticket. Hope that you will leave your best comments and rate with 5 stars on this website: https://themeforest.net/item/supershop-multipurpose-responsive-prestashop-theme/reviews/10186257 for my support. It is really worth to me ^^

Thank you so much!

3

By: yame
24 days ago Mar 10, 2020 at 15:22

Need help with the alighment of the logo and header

By oralim44 in PrestashopBoutique, Mar 9, 2020 at 09:05

- Upload icon image: You did not add img thumbnail for this:
https://prnt.sc/rf2idu
https://prnt.sc/rf2ih7

- Remove the space: Because you logo is quite big so he just can remove a little: https://prnt.sc/rf2iut

Pls check your site again

4

By: yame
23 days ago Mar 12, 2020 at 03:54

Remove log-in and search from Header

By mojeauxx26 in WordPressHealthyFood, Mar 13, 2020 at 01:00

It's simple. You can disable plugin Wishlist: https://prnt.sc/rg6ra4 => https://prnt.sc/rg6rd5

Hope that it is useful for you.
If you satisfy with this support, I hope you will go to this website: https://themeforest.net/item/healthyfood-multipurpose-woocommerce-theme/22248084?s_rank=1 and leave your best rating with 5 stars for my team. It is really worth to me

Thank you so much!
Yame

4

By: yame
21 days ago Mar 14, 2020 at 08:54

ask for service

By luk-dar in PrestashopSuperShop, Mar 4, 2020 at 16:22

I've checked and loaded your site in some different computers and I did not see the same as yours. It is not too slow.

I think it is just the problem about the Networking.

8

By: yame
17 days ago Mar 18, 2020 at 03:37

Scaling page errors

By luk-dar in PrestashopSuperShop, Mar 12, 2020 at 11:23

I think we will just pay attention to only one ticket. I replied this issue on your another ticket so pls check it.

For this one, if your previous issues was solved, I will close it
Thank you!

6

By: yame
17 days ago Mar 17, 2020 at 11:42

TRASLATION VERTICAL MENU ECOMMERCE BIOLIFE WORDPRESS

By Corrado1965 in WordPressBiolife, Mar 14, 2020 at 09:17

Okay so for now, please check your site. It's done.

For example, you can select the language first (Italiano): https://prnt.sc/ri587y then edit your texts: https://prnt.sc/ri58go It will let you know the language you are editing then SAVE. In case you want to show the text in EN, you can do the ...

5

By: yame
17 days ago Mar 18, 2020 at 03:48

login error message is not getting displayed

By DESZONETECH in WordPressAyvo, Feb 25, 2020 at 05:45

I uploaded for you a default theme. Now please activate default theme, then delete Ayvo theme on your site then upload the new version.
If you have any customization / css code / changing default style, pls do back up before you update

11

By: yame
15 days ago Mar 20, 2020 at 03:21

rev slider sizing

By scknr in WordPressBoutique, Mar 19, 2020 at 21:38

Hi,

The reason is that your image slider has a lot of details, the image is quite wide, so when displaying on mobile, the quality is pulled.
And, texts on your image sliders are images, not layer.

So please cut again your image sliders or use other sliders to build for your ...

1

By: yame
15 days ago Mar 20, 2020 at 03:41

Ocolus - Home Pages

By Peterpeeterspeter in WordPressOcolus, Mar 21, 2020 at 16:00

Hi,

Even you use Mail theme or Child theme, just go here then you can switch into another home you want:
https://prnt.sc/rkvdoo

Please do this then let me know if you need any helps.
Regards,
Yame

1

By: yame
12 days ago Mar 23, 2020 at 00:48

outdated templates

By Peterpeeterspeter in WordPressOcolus, Mar 21, 2020 at 19:36

My coder updated theme for you and now it works. Pls check and let me know the result
Thank you!

2

By: yame
12 days ago Mar 23, 2020 at 02:02

Add a top bar to navigation

By LaundrySolutionsAUS in WordPressMazano, Mar 17, 2020 at 23:23

It belongs to the customized work. You can custom it yourself or pay the fee then we will do the job for you

6

By: yame
10 days ago Mar 24, 2020 at 11:03

Licensing WP Bakery, Theme Options not displayed as intended, WooCommerce outdated pages

By gregghone in WordPressTuran, Mar 24, 2020 at 12:10

Please update your theme to the latest version. My coder updated Woo for demo site already and for now you can update for your site

Regards,
Yame

2

By: yame
a day ago Apr 3, 2020 at 04:00

Trouble importing demo

By OFIXSHOP in WordPressTechOne, Mar 27, 2020 at 13:16

Hi,

Could you please let me know more details?

Or if you are getting stuck with importing demo data, we can help you. Pls provide me your admin + ftp account then let me know the home page you want, we will check for you

Regards,
Yame

1

By: yame
5 days ago Mar 30, 2020 at 03:27

Techone Tabs settings issue

By pellix in WordPressTechOne, Mar 26, 2020 at 17:20

Dear @pellix,,

I provide you the update version in the Secret Information box. My coder updated the bug and please update for your site first. We will update for demo later

Regards,
Yame

8

By: yame
a day ago Apr 3, 2020 at 02:32

quantity + -

By savvar in WordPressBiolife, Mar 31, 2020 at 18:10

Hi,

You just can add the quantity in single-product or Cart page. We do not support for adding in Home page or Shop page

Pls check again your Single page to see the form: https://prnt.sc/rqq134

Regards,
Yame

1

By: yame
2 days ago Apr 1, 2020 at 09:49

Remove prodcuts from Bestseller section

By OFIXSHOP in WordPressTechOne, Mar 31, 2020 at 07:52

The x button will be here: https://prnt.sc/rsp7er : ))

4

By: yame
6 hours ago Apr 4, 2020 at 03:03

Header style

By savvar in WordPressBiolife, Mar 22, 2020 at 15:49

Does it solve your issue?

If your issue is solved, I will be grateful.

If you have other questions, do not hesitate to contact with me.
Could you go here: https://themeforest.net/item/biolife-organic-food-wordpress-theme/reviews/22239723 then rate me a good review + 5 stars please? It's really very worth with me.

Thank you very much!

9

By: yame
2 days ago Apr 2, 2020 at 00:56

Add new categories to search menu

By OFIXSHOP in WordPressTechOne, Apr 1, 2020 at 14:41

In order to add more categories for All categories in Search area, you should add the category for your products then all categories will be added automatically there

2

By: yame
29 minutes ago Apr 4, 2020 at 08:36

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