118 topics
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Theme very slow

By maherslalma in PrestashopSuperShop, Feb 28, 2019 at 12:25

After a time to check, my coder would like to give you the explanation that: On demo, we have a lot of data, contents.So it will affect to the speed loading time
In your site, you can:
- You can enable CCC
- Disable the modules that you do not need to use. ...

2

By: yame
2 months ago Apr 3, 2019 at 07:57

prestashop compatibility update

By cyrilbros in PrestashopLogancee, Apr 7, 2019 at 09:41

Hi mate,

Currently we are on the way to develop for another theme first (like Boutique). Logancee will be the next theme that would be updated to be compatible with PS version 1.7.

Hope you will be more patient to wait for the plan

Thank you so much!
Yame

1

By: yame
2 months ago Apr 8, 2019 at 09:09

Need a help on fix this product a hover error in homepage

By nifraznazar in WordPressTuran, Apr 12, 2019 at 15:13

Oopp.
Sorry. My coder fixed this for you. Pls check again. The code was in Custom css of Customize of theme.
Pls note that you need back up these codes.

Pls check and let me know the result
Thanks!

10

By: yame
a month ago Apr 30, 2019 at 09:24

HELP - Problems with Kute Theme

By mluseka in WordPressKuteShop, Apr 29, 2019 at 21:20

1. Pls check the attached doc. file below
2. Negative to Appearance > Menus > Vertical Menu > you have to set up in Icon Setting: http://prntscr.com/niy5wj
3. If you want to have the variation for your products, you have to create the variation first in edit product page. In case your ...

6

By: yame
a month ago May 1, 2019 at 02:17

I CAN NOT IMPORT DEMO TO KUTESHOP THEME

By elmatharim in WordPressKuteShop, May 2, 2019 at 17:25

Hi mate.

I sent you the reply for your issue many days ago any I have not received any your ideas.
How is your site now?
I will close this ticket and please contact again if you need any assistance from support service.

Thanks and regards.
Yame

3

By: yame
24 days ago May 31, 2019 at 09:12

Keyword

By notelseit in PrestashopTechOne, Apr 23, 2019 at 16:48

Hi,

My coder fixed in code for you. He could not access to your back end account to check again.

So please check then let me know the result. If the problem still remains, please provide again the correct account, my coder will re-check for you

Regards,
Yame

9

By: yame
a month ago May 10, 2019 at 01:06

Problem with stock management

By ivso in WordPressVoka, May 3, 2019 at 14:54

Hi mate.

I sent you the reply for your issue many days ago any I have not received any your ideas.
How is your site now?
I will close this ticket and please contact with us if you need any assistance from support service.

Thanks and regards.
Yame

9

By: yame
24 days ago May 31, 2019 at 09:46

Demo Content Not Working

By amray1 in WordPressKuteShop, May 13, 2019 at 22:12

It's done. Please check it

3

By: yame
a month ago May 15, 2019 at 02:54

Save the content of a custom CSS file to a local CSS file to make it static

By dracogto in WordPressTechOne, May 14, 2019 at 18:11

Hi,

My coder checked your issue and he said that you could use the cache to merge css and js resources.

And his suggestion is plugin: Autoptimize.

Pls try with this then let me know the result

Regards,
Yame

1

By: yame
a month ago May 17, 2019 at 00:37

Disabling the mini-cart in the header

By dracogto in WordPressTechOne, May 13, 2019 at 20:44

This is the correct Child theme file.

Please back up all your codes in Theme Options, Customizing first, then upload this zip file for your site.

In this Child theme file, my coder added your code in Theme Option, but you should backup your own first to make sure that it ...

6

By: yame
a month ago May 17, 2019 at 08:51

Cant Import sample dtaa

By toufiqueahamed in WordPressBiolife, May 17, 2019 at 22:01

It's been done. Pls check your site now then let me know the result

Regards,
Yame

3

By: yame
a month ago May 20, 2019 at 03:14

Errors

By healywebdesign in WordPressFastShop, May 16, 2019 at 14:30

Hmm I see.

About PHP version, my coder said that: The theme would work with PHP version 7.0. So you can update your PHP version to 7.0.
From 7.1, 7.2, some of plugins of theme cannot work with the latest version of PHP. So it will have the error.

Regards,

10

By: yame
a month ago May 21, 2019 at 03:32

Product border

By ravgos in WordPressTechOne, May 15, 2019 at 14:52

This is an example and you can build basing on this to build for your products: https://prnt.sc/nrbdi1

Do for all areas of products then let me know result

8

By: yame
a month ago May 21, 2019 at 09:34

Can't modify tax settings in Woocommerce

By codex71 in WordPressFameshop, May 8, 2019 at 13:19

Hi,

My coder checked this problem through some days. He changed something and it could still save and work successfully.

So if you get any errors when using, please take the screenshots then he will check again for you

Thank you!

3

By: yame
a month ago May 23, 2019 at 03:08

The WPBakery and Slider Revolution from the top

By Michael557985 in WordPressHealthyFood, May 21, 2019 at 09:28

Great.

If you need any assistance, please contact to me.
If you are satisfied with our support, would you please spend a little time to give us a good review + 5 stars on website https://themeforest.net/item/healthyfood-multipurpose-woocommerce-theme/reviews/22248084. It's really very worth with me.

Thank you!

4

By: yame
a month ago May 22, 2019 at 00:30

Remove social links

By dracogto in WordPressTechOne, May 20, 2019 at 22:52

They are just the outbound links. In case you want to receive a call, you have to install another plugin to handle it.
We are sorry that we do not support for this job

Hope you understand for this
Thanks!

3

By: yame
a month ago May 22, 2019 at 01:24

NO SOCIAL SHARE BUTTONS ON PRODUCT PAGE - SUCH A BASIC REQUIREMENT

By mluseka in WordPressKuteShop, May 22, 2019 at 10:44

Hi,

My coder said that please reduce the version of theme then re-update the theme to the latest version 3.3.2.

If you customized in Main theme, please remember to backup all before you update.

For any questions, please let me know
Regards,

2

By: yame
a month ago May 23, 2019 at 04:02

You have installed a child theme, how do I update the theme?

By moda-favela in WordPressKuteShop, May 8, 2019 at 10:28

1. Update for WPBakery Page Builder: Please follow these steps below to update. If you cannot do it, pls let me know then I will help you:

- Deactivate plugin
- Delete plugin
- Then you will get the message to re-install plugin. Pls re-install it then you will get the latest version ...

18

By: yame
a month ago May 23, 2019 at 02:54

Can't get demo content work on my site

By daxeddos in WordPressBiolife, May 22, 2019 at 19:00

Hi,

It's been done. Pls check your site again then let me know your result

Regards,

5

By: yame
a month ago May 23, 2019 at 08:19

Product thumbnail images

By figtreedigital in WordPressOcolus, May 23, 2019 at 04:43

Hi mate,

Please go to Appearance > Customize > WooCommerce > Product Images and use the function there: http://prntscr.com/ns968i

If you need any helps, please provide me your admin account then I will check for you

Regards,
Yame

1

By: yame
a month ago May 23, 2019 at 08:43

kuteshop

By bregovski in WordPressWorldmart, May 23, 2019 at 20:54

Hi mate,

Excuse me, you are getting troubles with Kuteshop theme, but you are writing ticket in Worldmart theme.

So which is your current theme? Please submit ticket in the correct theme + provide me your admin and ftp accounts. I will check for you

Regards,
Yame

1

By: yame
a month ago May 24, 2019 at 02:00

kuteshop

By bregovski in WordPressWorldmart, May 24, 2019 at 07:36

Thanks!

You are allowed to submit ticket in the correct theme you purchased.

Now please submit ticket in Kuteshop theme, please provide me your admin + cPanel account of your site, let me know which home page demo you want to install. I will check then help you to install the theme

Regards,
Yame

3

By: yame
28 days ago May 27, 2019 at 00:32

Problem with demo data home 7

By logarciav in WordPressBiolife, May 26, 2019 at 14:29

Hi mate,

Your admin account is not correct so I cannot check.

How is your site now? Do you need any assistance in this ticket.

Anyway, congratulation when you can install the theme perfectly yourself.

Regards,
Yame

2

By: yame
28 days ago May 27, 2019 at 01:21

Demo install

By sahinb in WordPressKuteShop, May 27, 2019 at 08:08

Hi,

It was done with home 1. If you want to use another home page, please go to Settings > Reading > then select another home: http://prntscr.com/nu6ahb

Pls check again your site then let me know the result

Regards,
Yame

3

By: yame
27 days ago May 28, 2019 at 00:31

Site is slow

By Biggz1 in WordPressBiolife, May 22, 2019 at 17:26

Hi,

After a few times to check and try to update WP also, it kept loading, we did nothing in your site: http://prntscr.com/nu74x0

Your hosting is not good, mate. Even it does not support for https. Currently we install the cache plugin for you, but it does not improve at all. Sometimes ...

7

By: yame
27 days ago May 28, 2019 at 02:21

Change logo in the footer

By Deka420 in WordPressOcolus, May 18, 2019 at 10:53

Because you still do not config for WPBakery Page Builder plugin.

Go to WPBakery Page Builder > Role Manager > Select for the Post typs is Custom then tick on the boxes that will be the pages you want to edit with WPBakery Page builder: http://prntscr.com/nu6nbk and SAVE
I dit it for ...

5

By: yame
27 days ago May 28, 2019 at 01:18

MegaMenu problem

By biokatka in WordPressBiolife, May 15, 2019 at 20:34

1. Translate texts Search here ... and All categories: I installed plugin Loco translation for your site. If you use single language, you can use this plugin.
Please go to Loco > Theme, search for those texts and add your replaced texts: http://prntscr.com/nu7oe7

2. Custom links: MY coder fixed for you. Pls ...

17

By: yame
27 days ago May 28, 2019 at 03:29

How To Add Field For Signature On Invoice / Faktur in Woocommerce

By soklik123 in WordPressMedien, May 28, 2019 at 06:48

Sorry, we do not exchange the budget here. Pls submit a new request in Customized work, tell me clearly your requirement then my coder will check and give you the budget later

Thanks!

3

By: yame
25 days ago May 30, 2019 at 01:34

Glitchy Menu on Mobile/Small Screens

By cHausMarketing in WordPressMaxstore, May 27, 2019 at 13:30

The latest version was uploaded on Themeforest. So you can download the package then update for your site

Pls let me know your result
Regards,
Yame

5

By: yame
20 days ago Jun 4, 2019 at 09:07

WP Bakery stop working after WP update

By balbz in WordPressBifuny, May 29, 2019 at 11:14

Hi mate,

It's because of this plugin: http://prntscr.com/nv6gfu
We disable this and VC works. If it is not important, please deactivate this plugin for your site

Pls check again then let me know the result
Regards,
Yame

2

By: yame
25 days ago May 30, 2019 at 01:12

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