121 topics
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Theme very slow

By maherslalma in PrestashopSuperShop, Feb 28, 2019 at 12:25

After a time to check, my coder would like to give you the explanation that: On demo, we have a lot of data, contents.So it will affect to the speed loading time
In your site, you can:
- You can enable CCC
- Disable the modules that you do not need to use. ...

2

By: yame
16 days ago Apr 3, 2019 at 07:57

Can't link Mailchimp to list

By mfujica in WordPressQuinto, Mar 2, 2019 at 10:59

I checked your site already.
Firstly, you have to update Ovic Toolkit (We did it for you)
Secondly, I tried to add the mailchimp key of demo for your site => it works (see in my attachment). then add again yours, it does not work => it is because of your ...

4

By: yame
a month ago Mar 12, 2019 at 04:21

Language problem with ajax woo commerce

By Driftking in WordPressBiolife, Mar 5, 2019 at 16:32

Hi,

So sorry for letting you wait for a long time.

Until now I get the feedback from coder: It's done for you: http://prntscr.com/n8zlka

And please note that: If you want to update Toolkit plugin, please back up this file: frontend.min.js in folder: /wp-content/plugins/ovic-toolkit/includes/frontend/assets/js

Please check your site again then let me know ...

6

By: yame
11 days ago Apr 8, 2019 at 09:26

New number of arrange of viewing

By Driftking in WordPressBiolife, Mar 8, 2019 at 12:28

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Sincerely,
Yame

5

By: yame
8 days ago Apr 11, 2019 at 08:22

Unable to import the sample data

By vhonkdigital in WordPressVoka, Mar 5, 2019 at 06:24

Hi mate,

If you do not have any replies here, I will close this ticket

For any questions, please submit a new one then provide accounts, I will check for you

Best regards,
Yame

15

By: yame
8 days ago Apr 11, 2019 at 09:57

Newsletter subscription issue

By budimir_knezevic in WordPressBiolife, Mar 13, 2019 at 12:04

Hi,

As from my coder, currently he is sooo busy. So he is afraid of that the updating for this will be delay.

So he would like to introduce you to use another plugin that can solve your problem. That is: plugin Mailchimp for WordPress

We also use this plugin for some of ...

4

By: yame
8 days ago Apr 11, 2019 at 09:51

Product brands are showing up in single product page

By firam03 in WordPressAyvo, Mar 14, 2019 at 14:35

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Sincerely,
Yame

4

By: yame
8 days ago Apr 11, 2019 at 08:11

Missing typography tab.

By bregovski in WordPressWorldmart, Mar 15, 2019 at 23:17

Hi mate,

Please upload this Child theme package for your site. In this package was included typo as you want

Please upload for your site and check again. Then please let me know your result

5

By: yame
23 days ago Mar 27, 2019 at 09:47

how to edit Home Page?

By Jugnujet in WordPressOcolus, Jan 5, 2019 at 15:21

Home page 17 and 18 are already released for this theme.

It is in version 1.1.0. So if you are using the lower version, please update the theme

Regards,
Yame

29

By: yame
8 days ago Apr 11, 2019 at 09:17

Menu Navigation & Footer Issues

By Christian24 in WordPressAyvo, Mar 18, 2019 at 09:02

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Sincerely,
Yame

3

By: yame
8 days ago Apr 11, 2019 at 08:11

Products per row doesn't work

By jairo in WordPressOcolus, Mar 6, 2019 at 13:05

I got feedback from coder:

- He added more 2 filter in line #66 in file: /ocolus/framework/woocommerce/template-hook.php
- Modified file /ocolus/woocommerce/product-control/default-before-control.php
- he did in Child theme for you already

So please check again your site then let me know your result

8

By: yame
25 days ago Mar 26, 2019 at 03:45

How to roundup the discounted price?

By jsaldi2000 in WordPressTechOne, Mar 18, 2019 at 13:37

Hi,

The updated package was released on Themeforest,. Pls update for your site then check again the problem

Regards,
Yame

4

By: yame
2 days ago Apr 18, 2019 at 01:02

Unable to install demo

By Lekkistore in WordPressKuteShop, Mar 20, 2019 at 07:19

This is the documentation for Kuteshop theme. Please refer this then let me know if it needs to update anything. It will be appreciated.
https://help.kutethemes.net/docs/kuteshop-3-0/

Thank you!

7

By: yame
26 days ago Mar 25, 2019 at 02:22

Admin icons and search box on mobile

By Bilancino in WordPressBiolife, Mar 15, 2019 at 19:28

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Sincerely,
Yame

6

By: yame
8 days ago Apr 11, 2019 at 08:21

Import Demos in Worldmart theme

By abdulbs1 in WordPressWorldmart, Feb 16, 2019 at 04:53

In Theme Options > Single products, then select the left / right sidebar position then choose the sidebar: http://prntscr.com/n2gggn

30

By: yame
26 days ago Mar 25, 2019 at 04:22

DATA DELETED

By Daymondy in WordPressKuteShop, Dec 28, 2018 at 00:32

Now I get the feedback:

The coder customized in Child theme for you. Please activate Child theme and this is the custom popup content: https://prnt.sc/n18m5z

Pls check then let me know your result

75

By: yame
26 days ago Mar 25, 2019 at 04:11

Updated theme 3.2.8 - Problem kuteshop picture

By dihatzid in WordPressKuteShop, Mar 10, 2019 at 12:42

My coder checked your site and this will be his explanation:

The main reason that make your site loads slowly is due to the image processing has not been done (optimizing image size and size). Please see in this screenshot: http://prntscr.com/n3fny3

No.1: The reason is that most of the banner images in ...

5

By: yame
24 days ago Mar 27, 2019 at 03:56

WPML translatation Mega menu in Voka Theme

By dennisv in WordPressVoka, Mar 28, 2019 at 06:51

After few times to check, my coder said that you might translate successfully, right?

Your mega menus works correctly with each language.

Pls check again then let me know the result

6

By: yame
12 days ago Apr 8, 2019 at 00:31

Problems with a watermark plugin

By piliferrer in WordPressBoutique, Mar 25, 2019 at 10:04

You can research and we will support for you all plugins that are compatible with WooCommerce.

8

By: yame
21 days ago Mar 29, 2019 at 08:23

Techone Importer Plugin

By bilalhizardere in WordPressTechOne, Mar 30, 2019 at 14:00

Hi,

This plugin is to let you import the demo data when you started to install the theme.

Now if your site is working and you do not want to import anything from demo, you can remove this. It will not affect to your site

Regards,
Yame

1

By: yame
19 days ago Apr 1, 2019 at 03:33

what is this again images are creating problem

By ravijhag in WordPressVoka, Mar 17, 2019 at 06:54

I got the answer for your 3 banners:

It's because when you do not have any contents or your content is short, the banner will not be open wide. The images of banners will depend on the content you add for each of them.

So, in this case, if you do not ...

14

By: yame
19 days ago Apr 1, 2019 at 04:10

Unable to customize footer

By asad219 in WordPressKuteShop, Apr 1, 2019 at 05:16

Hi mate,

It seems that you still do not config for WPBakery Page Builder plugin.

Go to WPBakery Page Builder > Role Manager > Select for the Post typs is Custom then tick on the boxes that will be the pages you want to edit with WPBakery Page builder: http://prntscr.com/n3xwhw

If you cannot ...

1

By: yame
19 days ago Apr 1, 2019 at 06:44

SVG 404 error in index line 1631

By dracogto in WordPressTechOne, Feb 26, 2019 at 02:09

Hi,

The latest version has been released with version 1.4.7. In this version, the text was changed.

Please update for your site and check your issue.

Thanks!

16

By: yame
18 days ago Apr 2, 2019 at 02:11

Menu right (theme 13)

By Vlaadh in WordPressBoutique, Mar 31, 2019 at 10:08

You're welcome.

If you are satisfied with our support, would you please spend a little time to give us a good review + 5 stars on website https://themeforest.net/item/boutique-kute-responsive-woocommerce-wordpress-theme/reviews/14799139. It's really very worth with me.

Thank you!

4

By: yame
17 days ago Apr 3, 2019 at 03:13

Kuetshop V3.x theme - edit pages error 404

By ThePro1 in WordPressKuteShop, Mar 27, 2019 at 10:49

Hi,

This is the explanation from the developer of theme: Because you set nothing for this: https://prnt.sc/n6osuv then it causes the error.

Now it's done. Please check your site again

20

By: yame
17 days ago Apr 3, 2019 at 03:42

Change background Image of about us page.

By sagar108 in WordPressBiolife, Apr 3, 2019 at 11:29

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Sincerely,
Yame

2

By: yame
8 days ago Apr 11, 2019 at 08:21

Site is very slow. pls check soon

By Dahamyacreations in WordPressBiolife, Apr 3, 2019 at 15:19

Hi mate.

I sent you the reply for your issue many days ago any I have not received any your ideas.
How is your site now?
I will close this ticket and please contact with us if you need any assistance from support service.

Thanks and regards.
Yame

2

By: yame
8 days ago Apr 11, 2019 at 08:31

Cannot change currency

By dilka1976 in WordPressBiolife, Apr 4, 2019 at 14:02

Hi,

I am going to close this ticket if you do not have any reply.

So please submit a new one when you need any help + provide me your admin + ftp account. I will check for you

Regards,
Yame

2

By: yame
a day ago Apr 19, 2019 at 02:00

Update Voka

By georget777 in WordPressVoka, Mar 20, 2019 at 13:53

Hi mate,

Today I get the feedback from the coder: He deactivated the theme + included plugins, activated the default theme, the problem is still remaining there. So it does not belong to the theme

It may due to your setting or any plugins that affects to your site. The coder checked ...

19

By: yame
12 days ago Apr 8, 2019 at 02:37

Product Filter Not Working Properly

By feelpersonalised in WordPressKuteShop, Apr 5, 2019 at 14:13

Hi mate,

It's been DONE. Please check again your site then late me know the result.

Regards,
Yame

2

By: yame
11 days ago Apr 8, 2019 at 07:48

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