121 topics
TOPIC POSTS LAST POSTER
Checkout page not working

By r_webster in WordPressLuckyShop, Mar 15, 2019 at 18:27

Now I am starting for the new working day and I got the last reply from you that please do not make any change.

So I will not touch anything in your site. So when it is ready to be checked, please let me know then my coder will check for ...

29

By: yame
10 days ago Apr 10, 2019 at 00:46

Cart page how to edit? Checkout page how to edit?

By shahadathrbd in WordPressKuteShop, Mar 10, 2019 at 14:52

I accepted your invaitation on skype. You called me when I was not in the office.

Pls check the message. Thanks!

13

By: yame
10 days ago Apr 10, 2019 at 02:25

Links in Ovic: icon box do not work

By xavicon in WordPressBiolife, Apr 10, 2019 at 19:22

My coder will check for you later.

Hope that you will be patient to wait
Thanks!

1

By: yame
9 days ago Apr 11, 2019 at 03:16

How to show feature search in Mobile.

By soklik123 in WordPressMedien, Apr 5, 2019 at 02:32

You also need to back up your site before updating to avoid losing something if the updating process is not completed.

However, if you just update theme to the latest version, even you have some third - party plugins, or your posts, products, ..... these datas will not be lost. Just ...

17

By: yame
8 days ago Apr 12, 2019 at 01:43

this product is no longer in stock

By webparedao in PrestashopLeka, Feb 5, 2019 at 17:44

Don't know why: http://prntscr.com/naxj1i

25

By: yame
7 days ago Apr 12, 2019 at 09:12

Techone categories

By Atamanminsk in WordPressTechOne, Apr 14, 2019 at 16:53

Hi,

I checked your site already. I just see that the links are different from your site. It is still redirected to demo theme.

So can you let me know more details for your question? I am just a little bit confused. Thanks!

4

By: yame
4 days ago Apr 16, 2019 at 07:07

menu categorias

By masquecamper in WordPressKuteShop, Apr 4, 2019 at 10:54

Opp. I do not access to your admin account any more: http://prntscr.com/nck2bn
Have you changed it? Pls provide again the correct one.
Here when I pass over the name of category and the sub menu shows: http://prntscr.com/nck3ta , not only when passing over the arrows anymore

7

By: yame
3 days ago Apr 16, 2019 at 07:32

error when ordering and displaying

By masquecamper in WordPressKuteShop, Apr 15, 2019 at 10:11

Hi,

I use the admin account in your another ticket and it doesn't work. Pls provide me the correct one then I will check for you

And, please describe more details for your issue. It is quite difficult to understand.

Thanks!

1

By: yame
3 days ago Apr 16, 2019 at 08:10

Support for demo data e setting icon in nav

By sergiolab in PrestashopLogancee, Apr 15, 2019 at 15:56

Hi mate,

Unfortunately we had some troubles with the previous hosting, so we migrated into the new one. If you don't mind, could you please provide me the links of documentation that you see the error? We will check again then help you.

And in case you want to be assisted for ...

1

By: yame
3 days ago Apr 17, 2019 at 01:19

Traslation

By codex71 in WordPressFameshop, Apr 15, 2019 at 20:18

Hi mate,

Could you please provide me your admin + ftp account? I would like to check in your site then will give you the solution

Regards,
Yame

1

By: yame
3 days ago Apr 16, 2019 at 08:38

Demo installing problem

By MonjurulKarimKhan in WordPressKuteShop, Apr 16, 2019 at 04:10

Hi mate,

As in the other tickets, I am checking for you.

And for this ticket, do you want me to re-install the demo theme for you anymore? I will continue to check the problems in the other tickets for you. And please let me know your decision in this ticket.

Thank you!
Yame

2

By: yame
3 days ago Apr 17, 2019 at 00:30

Mobile logo size

By Oranzni in WordPressBoutique, Apr 16, 2019 at 12:07

Hi,

I already sent your issue to my coder. Pls wait for him

I will inform you when I get his feedback

Thanks for your patience!
Regards,
Yame

1

By: yame
3 days ago Apr 17, 2019 at 02:16

Need a help on fix this product a hover error in homepage

By nifraznazar in WordPressTuran, Apr 12, 2019 at 15:13

Hmm I see. Let my coder checks then I will inform you the result later
Thanks again for your patience!

8

By: yame
3 days ago Apr 17, 2019 at 02:32

Visual composer says no licence

By VS-Automatic in WordPressSmarket, Apr 17, 2019 at 05:41

Hi mate,

When you purchased the theme on Themeforest, you do not need to add any license keys, you still get the latest features of theme.
If there is any updating, we will update on theme, and you can wait for the latest version then update for your site.

Pls provide me your ...

1

By: yame
2 days ago Apr 18, 2019 at 00:47

Updated Toolkit broke my MegaMenu

By iascurra in WordPressOcolus, Apr 10, 2019 at 23:05

Hi.

Hmm I see. So my coder would like to know exactly what you want to custom: change color, or change the position, or do something for this popup?
Let me know then my coder will show the correct answer.
Thank you!

11

By: yame
a day ago Apr 18, 2019 at 07:43

multi header for multi language

By mostafalashi in WordPressKuteShop, Apr 17, 2019 at 20:11

Hi mate,

So could you please provide me your admin account of your site?

Then take the screenshot for the issue you are mentioning to. I would like to check in your site then will give you the solution

Regards,
Yame

1

By: yame
2 days ago Apr 18, 2019 at 02:40

Translation not working on PS 1.7.5.1... getting

By ewebite in PrestashopTechOne, Apr 17, 2019 at 09:11

Have you changed your back end account? Today when my coder continues to check your site, he cannot reach into this anymore: http://prntscr.com/neea8d

Pls check it again then provide me the correct one. Thanks!

4

By: yame
6 hours ago Apr 20, 2019 at 01:11

I cannot close the vertical menu in my home page.

By ayhansenay in WordPressTechOne, Apr 18, 2019 at 21:17

I sent to my coder already. I will inform you when he gives me any feedback

Thanks for your patience!

3

By: yame
3 hours ago Apr 20, 2019 at 03:45

A couple of questions

By capsizedeivissa in WordPressBoutique, Apr 8, 2019 at 15:21

Hmm I see. I will send to my coder and he will check again for you

Thanks for your patience!

8

By: yame
5 hours ago Apr 20, 2019 at 01:29

Error 500 updating to 2.0.5 version

By mrosanp in WordPressVoka, Apr 19, 2019 at 21:48

Hi mate,

As in the changelog, we also noted that you should contact to us.

We will help you to upgrade the theme to the new version. So please back up all source code, all customized files in both Chile theme and Main theme (if you customized something in Main theme) then ...

1

By: yame
3 hours ago Apr 20, 2019 at 03:44

somwhere in your source a path is used with localhost

By HostingandPromoting in PrestashopTechOne, Jan 6, 2019 at 19:34

There is ONE domain

1) One to solve your BUGS (for example: when I set catalog mode STILL display price in multiple location)
https://techone17.mecanovalmar.ro
What you solve here I will overwrite on production site

2) Other site is Production website
Where my customer see brands don't displaying,, price in place even is catalog mode ...

2

By: HostingandPromoting
3 months ago Jan 7, 2019 at 08:39

Your page is not mobile-friendly. in GOOGLE RESULTS

By HostingandPromoting in PrestashopTechOne, Jan 8, 2019 at 00:46

from all searches and results google show my page with

" Your page is not mobile-friendly."

see atashed photos
please fix this as soon as possibile no question

0

By: HostingandPromoting
3 months ago Jan 8, 2019 at 00:46

Questions re: Expand/Collapse Product Category - # of Products per Page - Bulk Price Increase

By nec168 in WordPressBoutique, Jan 18, 2019 at 05:09

Hello Yame,

I'm not sure if displaying 1979 products which might not all be available to add to cart explains why my pages are showing different number of products per page. Especially if I'm looking at one category only. If you set the pages to display 25 products per ...

6

By: nec168
2 months ago Jan 24, 2019 at 05:30

Responsive issues in homepage

By belilyworld in PrestashopLogancee, Sep 26, 2018 at 10:45

Ahh I see. Let my coder check then I will inform you later

18

By: yame
6 months ago Oct 17, 2018 at 09:43

Site Timeout

By seyhan in WordPressBiolife, Oct 29, 2018 at 03:03

Hi,

Please reply here

3

By: james
2 months ago Jan 31, 2019 at 02:04

How and where can I delete the category image

By richie2000 in WordPressOcolus, Jan 3, 2019 at 17:58

Hi mate,

We have just updated this feature for the theme. So if you are using the lower version, please update theme to the latest version (1.1.0)

Please update then let me know your result

Regards,
Yame

2

By: yame
8 days ago Apr 11, 2019 at 09:47

Emergency Bugs in LuckyShop html template

By eegii0901 in HTML TemplatesLuckyShop, Jan 8, 2019 at 07:35

Please provide me your email address. My coder fixed this issue then I will share you the package first. We will update for demo later

3

By: yame
3 months ago Jan 12, 2019 at 03:43

Live search dont work

By pneptunus in WordPressAyvo, Jan 29, 2019 at 11:15

Unfortunately, I do not know exactly when they will finish updating, but just for a couple days after the Tet holiday, they will be done the updating. I will inform you when I get any their feedback
Thanks for your patience and understanding!
Regards,
Yame

3

By: yame
2 months ago Jan 30, 2019 at 10:48

Footer builder doesn't work. Other issues

By Astrochologist in WordPressVoka, Jan 16, 2019 at 19:38

Hi mate,

Here we have a suggestion for you.

Currently we already released the new upgrade version for this theme, from 1.x to 2.x
With this version, we also developed and fixed some common problems. So, you can upgrade into the new version for your site. If that, please back up all source ...

33

By: yame
26 days ago Mar 25, 2019 at 03:07

Language Translate Problem

By bilalhizardere in WordPressTechOne, Feb 16, 2019 at 06:04

My coder already sent the update package for Themeforest then we are waiting for the censorship before the package is released.

In this version (1.4.7), with Loco translation plugin, you can translate your texts in theme.

So please be patient more to wait. When you get the notification to update, please update ...

2

By: yame
18 days ago Apr 1, 2019 at 09:18

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