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From: May 22nd April, 2017 to May 27th, 2017
We will re-open on Sunday 28th, 2017
104 topics
TOPIC POSTS LAST POSTER
Product page price no display

By Ginnyhung69 in WordPressSuperMarket, May 10, 2017 at 07:39

Hello,

Kindly update theme to latest version.
http://vp.kutethemes.net/changelog/smchangelog.txt

[https://www.facebook.com/kutethemesovic]
Warm Regards

1

By: AyaanAg
16 days ago May 10, 2017 at 08:17

Footer Customization is not working

By edukrisdelhi in WordPressX.Shop, May 10, 2017 at 14:03

Hello,

I checked your footer, which customization not working ?
Do you want to add something in footer ?
Or some logo not changing ?
Kindly give me some example with screenshot if possible, i will solve the bug for you.

[https://www.facebook.com/kutethemesovic]
Regards

1

By: AyaanAg
16 days ago May 10, 2017 at 14:40

Mega Menu

By luisprivado in ShopifyBoutique, May 10, 2017 at 17:11

hi,
please add my email to your store. I will check and make it. I am author of this theme. So I am easy to make it.

ah, I can develop website base on this theme. If you want then I can develop your website. It mean build your website until it ...

1

By: shopifysupport
16 days ago May 11, 2017 at 04:39

Getting an Uncaught Error: Class WC_Order not found.

By SnowOrganiser in WordPressLuckyShop, May 4, 2017 at 19:40

Hello,

Yes some recent update has been made. Theme will be updated soon within next week.

[https://www.facebook.com/kutethemesovic]
Warm Regards

6

By: AyaanAg
16 days ago May 11, 2017 at 02:48

Password recovery page

By cultivalibre in PrestashopLogancee, May 9, 2017 at 13:58

I will note this and my coder will check it soon.
I will inform you when I get his feedback

Yame

3

By: yame
11 days ago May 15, 2017 at 08:27

Multiple failures

By baforta in ShopifyX.Shop, Mar 6, 2017 at 10:13

Hi, I have fixed it again.

http://prntscr.com/f6kr3x

Regards, Andy

18

By: shopifysupport
15 days ago May 11, 2017 at 11:52

Remove "Help improve ..." in footer

By mvmservis in WordPressSuperMarket, Feb 5, 2017 at 21:43

Hi mvmservis
To change or remove them, you have to go to the Dashboard choose Pages>>your Home -front page and do as the link image below:
http://www.awesomescreenshot.com/image/2484061/84f83e20fa94b6e3cb7bbc6b26ed8f01
Please do it and let me know your result.
Regards,

10

By: Kazim Vu
15 days ago May 11, 2017 at 09:16

Description box product looks weird

By designity in WordPressX.Shop, Apr 21, 2017 at 09:30

Hi designity
Your FTP accounts worked but i could not enter your Admin login( when i enter the http://spacelights.cz/wp-admin , it showed the white page, you can see the attachment screenshot). Please check again and let me know.
Waiting your reply!
Regards,

5

By: Kazim Vu
15 days ago May 11, 2017 at 16:26

No tracking code, Google Analitycs

By dysgraphic in PrestashopBoutique, May 11, 2017 at 10:20

Hello mate.

Could you please provide us your website back end + FTP account in the Secret information box below, then provide some screenshots to show clearly your issue?

Thank you
Yame

1

By: yame
11 days ago May 15, 2017 at 08:47

Missing Home Page 6 in Koolshop HTML Template

By ctmf90 in HTML TemplatesKoolShop, May 11, 2017 at 16:41

Hi ctmf90
We are sorry about that. Please check your email and let me know. If you have other questions, do not hesitate to contact with us.
Regards,

2

By: Kazim Vu
15 days ago May 12, 2017 at 02:18

Home page is bugged

By igaros in WordPressiHosting, May 12, 2017 at 14:39

Hi igaros
We are very sorry when hearing that. Could you please provide your FTP accounts via secret information? Our developers would like to check direct on your site and fix them.
If you have other questions, do not hesitate to contact with us. We will help you.
Regards,

1

By: Kazim Vu
13 days ago May 14, 2017 at 00:28

Custom parallax section page banner for each product

By helou in PrestashopLogancee, Apr 29, 2017 at 17:03

Sorry for delay reply.
Excuse me. Your explanation is not clear enough so we still don't get it yet.
Could you show us the other screenshots then provide your account. We will check it
Thanks

5

By: yame
9 days ago May 18, 2017 at 03:53

Link Image Banner Issue

By TopShelfLooks in ShopifyBoutique, May 12, 2017 at 20:27

Hi,
please add my email to your store. I will check and resolve your problem.

Regards, Andy

1

By: shopifysupport
12 days ago May 14, 2017 at 13:53

Got some exceptions and frequently getting error 500 too in front office. Screenshot attached.

By bhuwanji in PrestashopSuperShop, Apr 27, 2017 at 04:33

Here I send you my result. I still see that the products display fully in your site and the product id = 209 still can be opened well.

Pls see my attachments below

9

By: yame
12 days ago May 15, 2017 at 02:49

Supertheme installing get white page after activate

By bies100 in WordPressSuperMarket, May 1, 2017 at 20:25

Hello,

1. On the cell phone works language file not, you can check and problem solving. see the picture so I want to have. If your demo site.
- Kindly install WPML Plugin for this thing.

2. Can you tell me which Ips you connect for the Contact ThemePunch Server,,
My ...

34

By: AyaanAg
12 days ago May 15, 2017 at 02:34

mobile friendly kuteshop

By edong108 in HTML TemplatesKuteShop, May 13, 2017 at 18:56

Hi edong108
Yes, our template support for the mobile version. If you have any problems, please contact us.
Thanks you,

1

By: Kazim Vu
12 days ago May 15, 2017 at 01:18

Sort by hide menu.

By garciaz99 in WordPressTrueShop, May 13, 2017 at 15:51

Hi garciaz99
It still works, please connect via skype: itsonla, i am there.
Regards,

3

By: Kazim Vu
12 days ago May 15, 2017 at 01:43

Does not change the logo

By kukush_igor in WordPressSuperMarket, May 12, 2017 at 11:22

Hi kukush_igor
Could you please provide your Admin login + FTP accounts via secret information? I would like to check directly on your site and fix it.
Looking forward your reply!
Regards,

9

By: Kazim Vu
12 days ago May 15, 2017 at 00:34

Lightbox Effect Not Working

By creativecaravan in WordPressLuckyShop, Apr 19, 2017 at 15:56

Hello,

You updated theme, but you not updated the core plugin. Kindly update it to fix the issue.

[https://www.facebook.com/kutethemesovic]
Warm Regards

13

By: AyaanAg
12 days ago May 15, 2017 at 02:08

Theme Contain outdated files

By mirzaburhan in WordPressKuteShop, May 8, 2017 at 13:59

Hello,

Download latest theme update from themeforest.
And then follow this update guide : http://kutethemes.com/help/faq/faq-kuteshop-wp/#UpdateLatestKuteTheme
You can also watch video guide : https://www.youtube.com/watch?v=v6eRI6ebhkE&feature=youtu.be
Yes image popup problem would be fixed after update. If it not fixed then we will fix it for you.

[https://www.facebook.com/kutethemesovic]
Warm Regards

3

By: AyaanAg
12 days ago May 15, 2017 at 02:01

Theme Update

By mirzaburhan in WordPressKuteShop, May 14, 2017 at 22:01

Hi mirzaburhan
- You need to update theme only.( Note: you should backup site before)
- About theme options issue, you can choose from the Dashboard>>KuteShop( Look at the top of page)
- About update theme issue: You can refer this document, it's the same
http://test.kutethemes.net/koolshop_doc/#mazanoupdate
- About theme version issues: After 6 months ...

1

By: Kazim Vu
12 days ago May 15, 2017 at 01:59

I see no more all links of the theme in the dashboard.

By flash_web in WordPressKuteShop, May 14, 2017 at 13:59

Hello,

1. Active Main Theme.
2. Update Kutetheme Tookit.
3. Active Kutetheme Toolkit.
4. Active Child Theme.

Most hopefully these steps will fix your problem.

Regards

3

By: AyaanAg
10 days ago May 16, 2017 at 09:42

Page of product in not visible.

By flash_web in WordPressKuteShop, May 16, 2017 at 17:59

Hi flash_web
In this case, please enter the Dashboard choose Settings>>Permalinks and click on Save Change button, please do it and et me know your results.
Regards,

1

By: Kazim Vu
10 days ago May 17, 2017 at 00:05

shortcode-pagination-for-woocommerce for updated woocommerce 3.0

By newwind in WordPressTrueShop, May 17, 2017 at 04:05

Hi newwind
Your site need to update. Please update to the latest theme version and let me know your results.
To update theme, you can refer this document. It's the same.
http://test.kutethemes.net/koolshop_doc/#mazanoupdate
Regards,

1

By: Kazim Vu
9 days ago May 17, 2017 at 09:06

Gravity Forms/Gravity Forms Product Add-ons does not work with your theme

By c9dd in WordPressMazano, May 17, 2017 at 08:45

Hi c9dd
Thanks for your comments. My developers will check again.
If you have other questions, please contact me.
Regards,

2

By: Kazim Vu
9 days ago May 17, 2017 at 09:33

Update

By dinanweb in WordPressMaxstore, May 17, 2017 at 10:09

Hello,

You can follow this guide for updating the theme : http://test.kutethemes.net/maxstore_doc/#mazanoupdate

P.S : If your issue solve then do not forget to close the ticket.
[https://www.facebook.com/kutethemesovic]
Lots of Love.

1

By: AyaanAg
9 days ago May 17, 2017 at 11:00

template wp maxstore

By creativaweb in WordPressMaxstore, May 17, 2017 at 12:29

Hello,

Screenshot attached.

http://test.kutethemes.net/maxstore_doc/
Regards

3

By: AyaanAg
9 days ago May 18, 2017 at 02:20

Question about: Boutique - Kute Responsive WooCommerce WordPress Theme

By acomtois in WordPressBoutique, May 17, 2017 at 15:33

Hi acomtois
The cause by you have not enable it. YOu need to enter the Dashboard choose Visual Composer>>Role Manager and do as the attachment screenshot. Please do it and let me know your results.
Regards,

1

By: Kazim Vu
9 days ago May 18, 2017 at 00:45

How to change images in the home slider on Boutique

By GabrieleLab in ShopifyBoutique, May 17, 2017 at 21:13

Hi,
you need to install nitro slider partner app. this is link for app: https://apps.shopify.com/nitro-powerfull-slider-partner

this is guilde: https://www.youtube.com/watch?v=VcEbrkrAoYw&feature=youtu.be

if you need to help more please contact to me. I can develop your website.

Regards, Andy

1

By: shopifysupport
9 days ago May 18, 2017 at 06:59

Change Header size of Header Style 04

By alexrmnt in WordPressDigitalworld, May 18, 2017 at 02:47

Hi alexrmnt
We are really sorry because we do not support for the custom work. Please contact to the customized services(http://support.kutethemes.net/offer/add) they will help you.
If you have other questions, do not hesitate to contact with us. We will help you.
Regards,

1

By: Kazim Vu
9 days ago May 18, 2017 at 03:12

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