426 topics
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VC Error

By livas30 in WordPressTuran, Aug 31, 2018 at 17:43

Hello,

My coder has fixed the bug for your site. Please check it again
If you have other questions, do not hesitate to contact with me.
Could you go here: http://themeforest.net/downloads then rate me a good review + 5 stars please? It's really very worth with me.

Thank you very much!
Best regards,
Yame

9

By: yame
2 months ago Sep 5, 2018 at 08:44

Theme and plugin integration issues

By alialjishi1 in WordPressMaxstore, Sep 5, 2018 at 05:31

As i mentioned at your new ticket. My coders will check and update asap. I will inform you when i have got the results from them.

Thanks for your patience!

8

By: Kazim Vu
2 months ago Sep 6, 2018 at 14:24

Demo Importer

By Thelocalmarketingteam in WordPressBoutique, Sep 5, 2018 at 12:35

It's the boutique.wordpress.2018-07-09.xml file. You should to check again If you need any help, please let me know,

Kazim

3

By: Kazim Vu
2 months ago Sep 8, 2018 at 02:25

Main menu problem

By Gnikolova9201 in WordPressBoutique, Sep 11, 2018 at 06:50

Hi Gnikolova9201
The cause maybe you have not choose the right header style. Could you please provide your wp-admin login via secret information area? I would like to check and help you
Kazim

1

By: Kazim Vu
2 months ago Sep 12, 2018 at 01:14

theme not uploading

By waryprism in WordPressAyvo, Sep 10, 2018 at 09:09

Then I see that you could upload successfully the theme for your site.
Do you in need any assistance? Please let me know, I will support for you

If you like this theme and you are satisfied with this support, hope that you will go here: http://themeforest.net/downloads then rate me a good ...

4

By: yame
2 months ago Sep 12, 2018 at 00:45

Footer Recent Post date not visible

By kevinkohleriter in WordPressFameshop, Sep 10, 2018 at 15:23

Good morning
I have checked and found that the cause by the WP Meta and Date Remover plugin. Please turn off it and let me know your results.

Kazim

5

By: Kazim Vu
2 months ago Sep 13, 2018 at 03:23

v1.1.9 update

By dulap in WordPressWorldmart, Sep 13, 2018 at 20:28

If you have other questions, do not hesitate to contact with me. BTW, Could you go here: http://themeforest.net/downloads then rate me a good review + 5 stars please? It's really worth with me.
Thank you and Have a great day!

Kazim

8

By: Kazim Vu
2 months ago Sep 18, 2018 at 04:36

Translation of certain areas

By dtaree in WordPressMerci, Sep 18, 2018 at 10:17

Good morning
In your case, you can translate by the Loco Translate plugin, it's compatible with the Merci theme. If it does not work, please provide your wp-admin + ftp accounts via secret information area. I will check and help you.

Kazim

1

By: Kazim Vu
2 months ago Sep 19, 2018 at 00:26

Menu Builder / Footer Builder

By infinitebrush in WordPressWorldmart, Sep 19, 2018 at 12:53

Hello,

In this case, please go to WP Bakery Page Builder > Role Manager > then select Custom for Post type in the drop down list > then tick on the boxes of the pages you want to edit with VC
See in my attachment to understand http://prntscr.com/kwfuro

If you are satisfied with ...

1

By: yame
2 months ago Sep 20, 2018 at 00:40

Increasing the website width on side.

By Ace_merchant in WordPressMedien, Sep 19, 2018 at 14:28

Hello,

Please check your site again. My coder has fixed for your site.
Hope that you will be satisfied with this support.

If you have other questions, do not hesitate to contact with me.
Could you go here: http://themeforest.net/downloads then rate me a good review + 5 stars please? It's really very worth ...

1

By: yame
2 months ago Sep 20, 2018 at 01:12

setup related products, cross sells and up sells

By stukkis in WordPressTuran, Sep 27, 2018 at 04:35

Hi @stukkis,

1) where can I ermine which products display under "Related products" in the single product view: The Related products will be displayed when they have the same category.

2) how to perform that cross sells and up sells products are visible? When you are editing a product, scroll down ...

1

By: yame
a month ago Sep 27, 2018 at 08:20

Custom Menu short code to build mega menu

By jencor in WordPressTuran, Sep 27, 2018 at 11:26

Hello mate,

Please refer this link to understand about all shortcodes of Turan theme
https://help.kutethemes.net/docs/turan/shortcodes/

If you have any questions, please let me know. I will help you.
If you are satisfied with this theme as well as with this support, hope that you will spend a little time to go to Themeforest then ...

2

By: yame
a month ago Sep 28, 2018 at 00:30

css file request at installation

By alfredotonelli in WordPressBiolife, Sep 28, 2018 at 12:36

Good morning,

I see. So can I close this ticket?
For any questions, please let me know. I will help you

Best regards,
Yame

2

By: yame
a month ago Oct 1, 2018 at 00:48

BioLife

By globusfashions in WordPressBiolife, Sep 27, 2018 at 18:07

Hope that you will spend a little time then rate 5 stars for our team on Themeforest.
Thank you so much!

10

By: yame
a month ago Oct 2, 2018 at 01:35

I can't modify footer 02

By alfredotonelli in WordPressBiolife, Oct 1, 2018 at 16:05

Hello @alfredotonelli,

Here I send you the online document of this theme.
I also wrote clearly for this part. You have to set in WP Bakery Page Builder. Please see then Big Note then try it for your site
https://biolife.kutethemes.net/documentation/docs/faqs/how-to-build-pages-with-vc-template/

If you have other questions, do not hesitate to contact with me.
Could you ...

1

By: yame
a month ago Oct 2, 2018 at 02:58

Demo data install fail

By miguelzd in WordPressBiolife, Oct 2, 2018 at 03:25

It's done. Please check your site again then tell me your result

2

By: yame
a month ago Oct 2, 2018 at 07:42

Issue with Medien Products frontpage feature.

By sfprtvn in WordPressMedien, Oct 4, 2018 at 01:54

I got the feedback from coder. He updated this bug for you. And we will update in the next update version (in 1.0.5)
Now you are using the lower version (1.0.3), so please do not update your theme when you get any alarm to update. If now you update to 1.0.4, ...

8

By: yame
a month ago Oct 6, 2018 at 08:26

difficulties with blog articles

By sinnesfreude in WordPressAyvo, Oct 2, 2018 at 08:32

Hello,

We fixed for your issue about blog.
1) You should delete all the demo blog posts then create a new one without edit then add your post there. That's the reason why you do not see any content for your post even you added.

2) All posts are contained in "blog" also

If ...

7

By: yame
a month ago Oct 8, 2018 at 07:02

How to edit some words?

By kraldorukkosar in WordPressAyvo, Oct 8, 2018 at 02:00

You can change this sentence in this folder: .../themes/ayvo/framework/theme-functions.php. search for "ayvo_search_form"

If you cannot do it, pls provide me your admin + FTP account, and give me your sentence. We will help you

3

By: yame
a month ago Oct 9, 2018 at 00:34

logo is too small

By ksnastur in WordPressBiolife, Oct 11, 2018 at 20:49

Hello,

I got the feedback. Just because you uploaded a quite big logo, so when it was applied, the size of the logo was shrunk.

So, pls choose another image for logo with the smaller size. It will be better

Try then tell me your result

4

By: yame
a month ago Oct 18, 2018 at 07:14

I cannot open the import data (image)

By thduat in WordPressBiolife, Oct 8, 2018 at 10:00

My coder said that he just updated Toolkit plugin for your site.
The problem was not serious so do not worry, you can tell me if you have any troubles.
Hope that you will spend a little time to rate 5 stars for our team on Themeforest. It's really worth to me

Thank ...

10

By: yame
a month ago Oct 15, 2018 at 01:52

CANT FULL ACTIVATE COPY ACTIVE VISUAL COMPOSER

By soyuprince in WordPressWorldmart, Oct 15, 2018 at 09:10

Thank you so much for your best encouragement. It's my pleasure

If you have any problems, pls let me know, I will check and help you

Best regards,
Yame

8

By: yame
a month ago Oct 17, 2018 at 06:38

Big issue in landing page design layout

By belilyworld in PrestashopLogancee, Oct 11, 2018 at 09:07

It's done for text "Shop now" on IOS mobile.

For the overlapping text issues, as my coder explained, there will no spaces to align the texts. The images are centered then the texts must be in there

Hope you understand for this
If you are satisfied with our support, would you please spend ...

5

By: yame
a month ago Oct 18, 2018 at 02:55

WPBakery Page Builder, Footer, Menu, Pages Settings

By Jack-Jumper in WordPressTuran, Oct 18, 2018 at 02:39

You're welcome :)

Hope that you will rate 5 stars for me on Themeforest. For any questions, pls let me know

Yame

3

By: yame
a month ago Oct 18, 2018 at 06:49

Ayvo Popup Settings

By felipencesar in WordPressAyvo, Oct 19, 2018 at 08:22

Hi mate,

To disable Popup for your site, please refer this document. https://ayvo.kutethemes.net/documentation/docs/theme-features/extends-settings/popup/

Hope that it will be useful for you

If you are satisfied with our support, would you please spend a little time to give us a good review + 5 stars on website http://themeforest.net/downloads. It's really very worth with me.
Thank ...

1

By: yame
29 days ago Oct 22, 2018 at 01:14

The mockup pictures in the shop-page are not shown

By sinnesfreude in WordPressAyvo, Oct 17, 2018 at 14:11

Hello,

Please update your theme to the latest version (1.0.3).

My coder fixed this bug on this version.

Try then tell me your result

5

By: yame
26 days ago Oct 25, 2018 at 02:57

Ayvo theme don't show products image in shop page

By greenrock in WordPressAyvo, Oct 15, 2018 at 11:18

Hello,

Please update your theme to the latest version (1.0.3) We also fixed successfully this bug

Waiting for your good result
Yame

8

By: yame
26 days ago Oct 25, 2018 at 02:22

Theme Update

By eddy7 in WordPressWorldmart, Oct 24, 2018 at 15:54

Hello,

We also updated Woo in the latest version but we have to wait for the censorship on Themeforest to be released.

If you cannot wait, pls provide me your email address. I will share the package for you via Driver

Yame

2

By: yame
25 days ago Oct 26, 2018 at 01:47

Remove or change text footer copyright

By greenrock in WordPressAyvo, Oct 24, 2018 at 17:18

Hi @greenrock,

I check and see that you are using Footer 01. So you can go to Ovic > Footer Builder > Select Footer 01 to edit

Hope that with this support, you will spend a little time to rate for us on Themeforest. It's really worth to me

Thank you!
Yame

1

By: yame
26 days ago Oct 25, 2018 at 02:33

popup page meta box setting not working

By zafarullah212 in WordPressAyvo, Oct 25, 2018 at 00:09

Hi mate,

For the issue regarding to popup, please refer this document: https://ayvo.kutethemes.net/documentation/docs/theme-features/extends-settings/popup/

Hope that it's useful for you

If you are satisfied with our support, would you please spend a little time to give us a good review + 5 stars on website http://themeforest.net/downloads. It's really very worth with me.
Yame

1

By: yame
26 days ago Oct 25, 2018 at 02:53

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