317 topics
TOPIC POSTS LAST POSTER
How to Change Menu Color

By abhinay1435 in WordPressKuteShop, Feb 25, 2019 at 03:36

I changed by adding some css in Theme Options: http://prntscr.com/mqotsj.
If you want to change the text color, it belongs to customi job. Because in demo theme, we set default color for text on header is black. There is no option to change in theme. Hope you can understand for ...

5

By: yame
26 days ago Feb 27, 2019 at 07:07

Techone last update

By jsaldi2000 in WordPressTechOne, Feb 27, 2019 at 02:26

You're welcome.
So if you do not have any questions in this ticket, may I close this?

3

By: yame
25 days ago Feb 28, 2019 at 09:20

Disable Some option on product

By rothorder in WordPressKuteShop, Feb 27, 2019 at 19:09

Hi mate,

I cannot access to your admin account. So I will give you the solution.
1. Hide Add to cart button: us css. Pls add this css code in Theme Options:
.product-item.style-1 .add-to-cart{
display: none !important;
}

2. Hide quick-view, wishlist, compare icons:
- In case you want to hide in your ...

2

By: yame
25 days ago Feb 28, 2019 at 09:05

Oculus product : not working

By PierreNodles in WordPressOcolus, Feb 27, 2019 at 22:36

Okay. It is fine for now. All your products show now. Pls check your site again http://prntscr.com/ms6324

Regards,
Yame

3

By: yame
23 days ago Mar 2, 2019 at 08:21

Errors on page

By Leisgee in WordPressBiolife, Feb 28, 2019 at 18:35

Hi,

I got the feedback from coder:
Because in demo, we styled to add images for some locations. And when you style for your site, you might not set the images so that sometimes it shows the placeholder.

So please check again in your site

2

By: yame
9 days ago Mar 16, 2019 at 03:33

Product images don't get displayed

By Leisgee in WordPressBiolife, Feb 28, 2019 at 19:17

My coder checked and found out that: It dues to this plugin so when you activated this, your images will disappear: https://prnt.sc/mykirx

So you can deactivate it if it is not important for you

Regards,
Yame

2

By: yame
9 days ago Mar 16, 2019 at 03:31

Tapping the search bar sets it to hidden instead of being able to search

By seanmomsen in WordPressAdella, Mar 1, 2019 at 11:48

Hi mate,

My coder fixed for you this problem. Pls check your site again then let me know your result

If you are satisfied with our support, would you please spend a little time to give us a good review + 5 stars on website http://themeforest.net/downloads. It's really very worth with me.
Regards,
Yame

2

By: yame
21 days ago Mar 4, 2019 at 01:38

Theme not displaying ALT tags in any of the grid views like shop and product categories

By seanmomsen in WordPressAdella, Feb 13, 2019 at 21:51

Hi mate,

My coder updated for your site. Pls check it again then let me know your result

Regards,
Yame

6

By: yame
21 days ago Mar 4, 2019 at 01:26

I can not upload demo content, 500 Error

By bcaylaak in WordPressKuteShop, Jan 30, 2019 at 22:51

When you get the notification to update the theme, please make sure that you still do not modify or customize anything / any codes in Parent theme (Because we just update for Parent theme). If you customized something, please back up all then you can move into the Child theme, ...

18

By: yame
23 days ago Mar 2, 2019 at 04:25

Old IMG Files at Homepage

By bilalhizardere in WordPressTechOne, Feb 23, 2019 at 08:57

Okay, the plugins have been removed completely on your site.

Regards,
Yame

5

By: yame
21 days ago Mar 4, 2019 at 02:25

import Demo-content

By 100YeFiFoLi in WordPressHealthyFood, Mar 2, 2019 at 16:06

WOW. Congratulation. You did the good job.
So if you do not have any questions in this ticket, can I close this?

If you are satisfied with this theme, would you please spend a little time to give us a good review + 5 stars on website https://themeforest.net/item/healthyfood-multipurpose-woocommerce-theme/reviews/22248084. It's really very worth ...

2

By: yame
21 days ago Mar 4, 2019 at 01:06

Loading Speed Is Very much slow

By ravijhag in WordPressVoka, Feb 22, 2019 at 02:07

The loading speed is affected by some different reasons: plugin, server, host, mạng internet, RAM of your computer, theme, ...
Theme is just a small agent. But it does not completely make your site slow. It has overcome the quality of Themeforest censorship and we make sure the site runs stably ...

6

By: yame
20 days ago Mar 5, 2019 at 09:56

Sheet of Woocommerce.

By piliferrer in WordPressBoutique, Feb 13, 2019 at 17:50

So if you are satisfied with this support, I hope that you will go to this website: https://themeforest.net/item/boutique-kute-responsive-woocommerce-wordpress-theme/reviews/14799139 then leave your best rating with 5 stars for me there. It is really worth to me

Thank you!

25

By: yame
20 days ago Mar 5, 2019 at 10:08

Fotter Menu Option

By ravijhag in WordPressVoka, Feb 22, 2019 at 02:13

I made a video to show you 2 ways as I said above. Please follow this then edit for your Footer.
https://drive.google.com/file/d/19CCb-4iCqvP-KaZWb5xXUWp5rW_edlxr/view?usp=sharing

Do it then let me know your result

5

By: yame
19 days ago Mar 6, 2019 at 02:33

Mobile menu not working on my theme

By ussy1649 in WordPressVoka, Mar 4, 2019 at 10:14

Hi mate,

Well. Good job. Congratulation when you could find out the solution for your issue.
The theme is easy to use. So whenever you get any stuck, just contact to me and provide me your admin account. I will help you

Regards,
Yame

2

By: yame
19 days ago Mar 6, 2019 at 01:22

Warning: Illegal string offset 'url' in

By studio28prague in WordPressBoutique, Feb 23, 2019 at 08:57

You can submit a refund request on Themeforest - Evanto. Here I do not have any permission to decide this for you
Thanks!

14

By: yame
18 days ago Mar 7, 2019 at 09:48

Portfolio

By masquecamper in WordPressKuteShop, Jan 30, 2019 at 09:28

Hi mate,

Sorry for delay.
You can use plugin to create portfolio. There are several free plugins that you can choose one for your site

Regards,
Yame

11

By: yame
13 days ago Mar 12, 2019 at 16:10

How to remove the 'More Offers' Tab on single product

By CreativeMediaNI in WordPressOcolus, Mar 6, 2019 at 11:54

Hi mate,

This tab is generated by the vendor plugins. If you do not want to use this tab, you can disable one of these: Dokan or WCMarketPlace

Please do it then let me know your result

Regards,
Yame

1

By: yame
13 days ago Mar 12, 2019 at 01:33

DEMO IMPORT

By aydksofts in WordPressKuteShop, Mar 5, 2019 at 11:12

Hi,

I am sorry for delay.

It's done with home 3 for your site. Pls check it then let me know your result
Regards,
Yame

3

By: yame
13 days ago Mar 12, 2019 at 01:41

Can't link Mailchimp to list

By mfujica in WordPressQuinto, Mar 2, 2019 at 10:59

I checked your site already.
Firstly, you have to update Ovic Toolkit (We did it for you)
Secondly, I tried to add the mailchimp key of demo for your site => it works (see in my attachment). then add again yours, it does not work => it is because of your ...

4

By: yame
13 days ago Mar 12, 2019 at 04:21

Breadcrumbs Problem

By bilalhizardere in WordPressTechOne, Feb 23, 2019 at 09:05

Pls translate again in Loco > Theme: http://prntscr.com/mwq9m1

5

By: yame
13 days ago Mar 12, 2019 at 10:01

Back to Top Button

By bilalhizardere in WordPressTechOne, Mar 3, 2019 at 13:24

Please check again your site. The button is there already

5

By: yame
12 days ago Mar 13, 2019 at 02:27

One section is do not appeared in the Row.

By zinmin_soe in WordPressOcolus, Mar 11, 2019 at 08:37

Hi mate,

I check your site and see that you are activvating plugin WC WooCommerce. I deactivate this then now your products are displaying on your site

So if you do not need this, you can deactivate plugin
Regards,
Yame

1

By: yame
13 days ago Mar 12, 2019 at 16:36

Site speed

By tzuribird in WordPressKuteShop, Mar 7, 2019 at 09:09

Hi mate,

I got feedback from coder: He helped you to improve the speed of your site.

However you have some heavy image's size so the score is a little bit lower: https://prnt.sc/mw3wfz. So you should optimize the size and image size to get the best scores.

Regards,
Yame

4

By: yame
13 days ago Mar 12, 2019 at 00:35

Design in shop page

By GladicMonster in WordPressKuteShop, Mar 4, 2019 at 03:55

He said that you can replace the total cache plugin by another plugin or do not use ajax shop

9

By: yame
12 days ago Mar 13, 2019 at 09:45

How to Extend Template Medien

By soklik123 in WordPressMedien, Mar 12, 2019 at 08:45

Hi,

If your support has expired, you should extend it. Then you will continue to get support for this theme.

When you extend the support, you can continue to submit ticket here then I will check for you

Regards,
Yame

1

By: yame
9 days ago Mar 16, 2019 at 01:49

search function on mobile site

By rvdpteg in WordPressFastShop, Mar 7, 2019 at 12:00

"I am sorry to hear that. But unfortunately Mr.ngocthang.ict is not here anymore.
So we cannot know what he customized for your site. And this was the customized site so we cannot support for this.
I just only know to give you the intention so you can basing on to ...

3

By: yame
11 days ago Mar 14, 2019 at 01:57

Hide "uncategorized"

By Driftking in WordPressBiolife, Mar 12, 2019 at 21:59

Hi,

We checked it and this is the default displaying of Woo. We cannot touch into this to fix anything

Regards,
Yame

2

By: yame
9 days ago Mar 16, 2019 at 03:51

Validation all Theme License and Plugin

By rothorder in WordPressKuteShop, Feb 27, 2019 at 19:11

Okay Thanks

I check in your site. There is no place that asks about the license. And, As I said above, you do not need to add any license key when you purchased the theme from Kutethemes. We update all plugins, and you just only update the plugins via the theme ...

9

By: yame
11 days ago Mar 14, 2019 at 09:33

Demo Import

By theboostnation in WordPressKuteShop, Mar 11, 2019 at 15:26

Hi,

It's done. Pls check your site again.

If you are satisfied with our support, would you please spend a little time to give us a good review + 5 stars on website http://themeforest.net/downloads. It's really very worth with me.

Regards,
Yame

3

By: yame
11 days ago Mar 14, 2019 at 09:26

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