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top sub menue and footer white text

By tussar_30n in WordPressBiolife, Feb 20, 2019 at 13:26

Hi mate,

I got feedback from coder:
He checked and found out that you activated your child theme, and you also customized for your child theme so it led to this problem.
You have to check and solve it by yourself. We just help you to check the problem, we do not ...

4

By: yame
26 days ago Feb 27, 2019 at 03:41

Hakka Bakka

By unmaderhyme in WordPressHealthyFood, Feb 21, 2019 at 15:26

I also sent to the coder. He checked your site by editing your pages, adding then removing, ... do something in your site and he did not see the problem. So can you tell me when you will see this? What will you add or do for your site then ...

3

By: yame
a month ago Feb 25, 2019 at 03:40

shopping basket does not work

By svmartinuk in WordPressBoutique, Feb 16, 2019 at 12:55

So here I will give you the structure to update the Main theme

Please make sure that you have no customized files on the Parent theme. If you customized on this, after updating, all customized files will be lost

Step 1: Backup your site( Include codes + Database)
Step 2: From the dashboard ...

5

By: yame
a month ago Feb 25, 2019 at 06:41

recommender multilingual plugin

By vanessakapasouri in WordPressKuteShop, Feb 17, 2019 at 08:09

If you want to switch into another language, pls negative to Settings > General > Site Language
If you want to use 2 or multi languages in a same time, please install the plugin WPML
You do not need to install a new language. WordPress will have the available languages for you ...

5

By: yame
27 days ago Feb 26, 2019 at 02:46

Template Elements Disappear Automatically and Reappear Again

By muneebishrat in WordPressAyvo, Feb 24, 2019 at 10:41

Hi mate,

I check your site for a few minutes with 2 languages in the same section, I do not see any difference. I test on some of different computers. These are my result
http://prntscr.com/mpq3rp
http://prntscr.com/mpq3ym

So I do not know what happen with your site to check.
Regards,
Yame

1

By: yame
a month ago Feb 25, 2019 at 08:38

Woocommerce Popup conflict

By Semprisbe in WordPressHealthyFood, Feb 24, 2019 at 11:11

I got the feedback from the coder. He checked your issue and said that you should contact with the author of that popup plugin to get support. We just develop the theme and solve all the problems that are caused from theme.

Hope you understand for this
Regards,
Yame

2

By: yame
25 days ago Feb 28, 2019 at 06:26

KuteShop Demo01

By feelpersonalised in WordPressKuteShop, Feb 12, 2019 at 21:44

Hi,

I got the feedback:
1. He added for you the plugin Cookie and you can setup here: https://prnt.sc/mr46oo
2. You can check again in Spam of your email. If you still do not get any emails, you can contact to Woo to get the support about Settings. We just know to ...

13

By: yame
25 days ago Feb 28, 2019 at 06:41

Mega menu is not responsive

By broadcastseo in WordPressBoutique, Feb 7, 2019 at 13:28

Hmm okay mate. So do you have any questions? If not, I will close this ticket.

Pls submit a new one if you need any assistance, I will check for you

Best regards,
Yame

17

By: yame
a month ago Feb 25, 2019 at 07:44

How to update theme?

By GladicMonster in WordPressKuteShop, Feb 26, 2019 at 09:27

Hi mate,

Here I will guide you how to update the theme for your site. Firstly, please make sure that you do not modify or customize any codes / files in Parent theme (We just update the main theme, not Child theme. So if you customized anything in Parent theme, then ...

1

By: yame
26 days ago Feb 27, 2019 at 02:17

Header Style 3 and it's font

By piliferrer in WordPressBoutique, Feb 15, 2019 at 12:36

It works: http://prntscr.com/mqpgpq pls check your site again with selecting header 22 in both Theme Option and Page Options

15

By: yame
26 days ago Feb 27, 2019 at 07:57

How to Change Menu Color

By abhinay1435 in WordPressKuteShop, Feb 25, 2019 at 03:36

I changed by adding some css in Theme Options: http://prntscr.com/mqotsj.
If you want to change the text color, it belongs to customi job. Because in demo theme, we set default color for text on header is black. There is no option to change in theme. Hope you can understand for ...

5

By: yame
26 days ago Feb 27, 2019 at 07:07

Techone last update

By jsaldi2000 in WordPressTechOne, Feb 27, 2019 at 02:26

You're welcome.
So if you do not have any questions in this ticket, may I close this?

3

By: yame
25 days ago Feb 28, 2019 at 09:20

Disable Some option on product

By rothorder in WordPressKuteShop, Feb 27, 2019 at 19:09

Hi mate,

I cannot access to your admin account. So I will give you the solution.
1. Hide Add to cart button: us css. Pls add this css code in Theme Options:
.product-item.style-1 .add-to-cart{
display: none !important;
}

2. Hide quick-view, wishlist, compare icons:
- In case you want to hide in your ...

2

By: yame
25 days ago Feb 28, 2019 at 09:05

Oculus product : not working

By PierreNodles in WordPressOcolus, Feb 27, 2019 at 22:36

Okay. It is fine for now. All your products show now. Pls check your site again http://prntscr.com/ms6324

Regards,
Yame

3

By: yame
23 days ago Mar 2, 2019 at 08:21

Errors on page

By Leisgee in WordPressBiolife, Feb 28, 2019 at 18:35

Hi,

I got the feedback from coder:
Because in demo, we styled to add images for some locations. And when you style for your site, you might not set the images so that sometimes it shows the placeholder.

So please check again in your site

2

By: yame
9 days ago Mar 16, 2019 at 03:33

Product images don't get displayed

By Leisgee in WordPressBiolife, Feb 28, 2019 at 19:17

My coder checked and found out that: It dues to this plugin so when you activated this, your images will disappear: https://prnt.sc/mykirx

So you can deactivate it if it is not important for you

Regards,
Yame

2

By: yame
9 days ago Mar 16, 2019 at 03:31

Tapping the search bar sets it to hidden instead of being able to search

By seanmomsen in WordPressAdella, Mar 1, 2019 at 11:48

Hi mate,

My coder fixed for you this problem. Pls check your site again then let me know your result

If you are satisfied with our support, would you please spend a little time to give us a good review + 5 stars on website http://themeforest.net/downloads. It's really very worth with me.
Regards,
Yame

2

By: yame
21 days ago Mar 4, 2019 at 01:38

Theme not displaying ALT tags in any of the grid views like shop and product categories

By seanmomsen in WordPressAdella, Feb 13, 2019 at 21:51

Hi mate,

My coder updated for your site. Pls check it again then let me know your result

Regards,
Yame

6

By: yame
21 days ago Mar 4, 2019 at 01:26

I can not upload demo content, 500 Error

By bcaylaak in WordPressKuteShop, Jan 30, 2019 at 22:51

When you get the notification to update the theme, please make sure that you still do not modify or customize anything / any codes in Parent theme (Because we just update for Parent theme). If you customized something, please back up all then you can move into the Child theme, ...

18

By: yame
23 days ago Mar 2, 2019 at 04:25

Old IMG Files at Homepage

By bilalhizardere in WordPressTechOne, Feb 23, 2019 at 08:57

Okay, the plugins have been removed completely on your site.

Regards,
Yame

5

By: yame
21 days ago Mar 4, 2019 at 02:25

import Demo-content

By 100YeFiFoLi in WordPressHealthyFood, Mar 2, 2019 at 16:06

WOW. Congratulation. You did the good job.
So if you do not have any questions in this ticket, can I close this?

If you are satisfied with this theme, would you please spend a little time to give us a good review + 5 stars on website https://themeforest.net/item/healthyfood-multipurpose-woocommerce-theme/reviews/22248084. It's really very worth ...

2

By: yame
21 days ago Mar 4, 2019 at 01:06

Loading Speed Is Very much slow

By ravijhag in WordPressVoka, Feb 22, 2019 at 02:07

The loading speed is affected by some different reasons: plugin, server, host, mạng internet, RAM of your computer, theme, ...
Theme is just a small agent. But it does not completely make your site slow. It has overcome the quality of Themeforest censorship and we make sure the site runs stably ...

6

By: yame
20 days ago Mar 5, 2019 at 09:56

Sheet of Woocommerce.

By piliferrer in WordPressBoutique, Feb 13, 2019 at 17:50

So if you are satisfied with this support, I hope that you will go to this website: https://themeforest.net/item/boutique-kute-responsive-woocommerce-wordpress-theme/reviews/14799139 then leave your best rating with 5 stars for me there. It is really worth to me

Thank you!

25

By: yame
20 days ago Mar 5, 2019 at 10:08

Fotter Menu Option

By ravijhag in WordPressVoka, Feb 22, 2019 at 02:13

I made a video to show you 2 ways as I said above. Please follow this then edit for your Footer.
https://drive.google.com/file/d/19CCb-4iCqvP-KaZWb5xXUWp5rW_edlxr/view?usp=sharing

Do it then let me know your result

5

By: yame
19 days ago Mar 6, 2019 at 02:33

Mobile menu not working on my theme

By ussy1649 in WordPressVoka, Mar 4, 2019 at 10:14

Hi mate,

Well. Good job. Congratulation when you could find out the solution for your issue.
The theme is easy to use. So whenever you get any stuck, just contact to me and provide me your admin account. I will help you

Regards,
Yame

2

By: yame
19 days ago Mar 6, 2019 at 01:22

Warning: Illegal string offset 'url' in

By studio28prague in WordPressBoutique, Feb 23, 2019 at 08:57

You can submit a refund request on Themeforest - Evanto. Here I do not have any permission to decide this for you
Thanks!

14

By: yame
18 days ago Mar 7, 2019 at 09:48

Portfolio

By masquecamper in WordPressKuteShop, Jan 30, 2019 at 09:28

Hi mate,

Sorry for delay.
You can use plugin to create portfolio. There are several free plugins that you can choose one for your site

Regards,
Yame

11

By: yame
13 days ago Mar 12, 2019 at 16:10

How to remove the 'More Offers' Tab on single product

By CreativeMediaNI in WordPressOcolus, Mar 6, 2019 at 11:54

Hi mate,

This tab is generated by the vendor plugins. If you do not want to use this tab, you can disable one of these: Dokan or WCMarketPlace

Please do it then let me know your result

Regards,
Yame

1

By: yame
13 days ago Mar 12, 2019 at 01:33

DEMO IMPORT

By aydksofts in WordPressKuteShop, Mar 5, 2019 at 11:12

Hi,

I am sorry for delay.

It's done with home 3 for your site. Pls check it then let me know your result
Regards,
Yame

3

By: yame
13 days ago Mar 12, 2019 at 01:41

Can't link Mailchimp to list

By mfujica in WordPressQuinto, Mar 2, 2019 at 10:59

I checked your site already.
Firstly, you have to update Ovic Toolkit (We did it for you)
Secondly, I tried to add the mailchimp key of demo for your site => it works (see in my attachment). then add again yours, it does not work => it is because of your ...

4

By: yame
13 days ago Mar 12, 2019 at 04:21

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