296 topics
TOPIC POSTS LAST POSTER
Footer informations

By ThePro1 in WordPressKuteShop, Feb 7, 2019 at 10:19

Hi mate,

You can check which footer you are using for your site, pls check in Theme Options > Footer Settings: http://prntscr.com/mhyk33 then go back Kuteshop > Footer Builder > select your Footer Builder then edit: http://prntscr.com/mhykm7

If you cannot check, pls provide me your admin account then I will check for ...

1

By: yame
a month ago Feb 7, 2019 at 15:31

kute shop theme not working proper after transfer hosting

By abdulbs1 in WordPressKuteShop, Feb 5, 2019 at 15:05

I already helped you to import demo 01 for your site. Now you can import again your products. Pls check your site again and let me know if you need any helps

3

By: yame
a month ago Feb 10, 2019 at 09:11

Newsletter signup & pop window

By inkfreakz in WordPressBiolife, Feb 8, 2019 at 15:01

Hi mate,

This is the result I test when adding my email for Footer and popup newsletter: http://prntscr.com/mis8pt

So, pls let me see the error in your site, then I will continue to check for you

Regards,
Yame

1

By: yame
a month ago Feb 9, 2019 at 14:15

Editing products page

By Agence1400 in WordPressAdella, Nov 12, 2018 at 11:14

It's done. Pls check your site again

20

By: yame
a month ago Feb 12, 2019 at 09:33

Filters working BUT products fade away and has a lazy load

By destrukt_studio in WordPressOcolus, Feb 6, 2019 at 12:26

You're welcome :)
If you don't mind, I hope you can spend a little time to go to Themeforest then leave your best ratings with 5 stars for me.
It's really worth.
Thank you so much!

6

By: yame
a month ago Feb 11, 2019 at 16:05

Disable Currency switcher toggle in Adella Theme

By seanmomsen in WordPressAdella, Feb 12, 2019 at 00:11

Hi mate,

Pls deactivate this plugin then check again your issue: http://prntscr.com/mjyyfn

If it does not work, pls provide me your admin + FTP account, my coder will help you to check

Regards,
Yame

1

By: yame
a month ago Feb 12, 2019 at 09:59

Changing fonts

By jakejauhari in WordPressBoutique, Feb 12, 2019 at 05:38

Hi mate,

Currently there is not any options to change the font in Theme Options.
You can refer this plugin then install for your site: https://vi.wordpress.org/plugins/easy-google-fonts/

Hope that it will be useful for you
Regards,
Yame

1

By: yame
a month ago Feb 12, 2019 at 09:11

Import sample data

By johnybe2003 in WordPressOcolus, Feb 8, 2019 at 15:14

Hi mate,

Pls check your site. The theme has been installed with all imported demo data with home 10.
Let me know if you want to edit anything

Regards,
Yame

5

By: yame
a month ago Feb 13, 2019 at 07:01

Difficulty creating the Mega Menu

By clementcrownrise in WordPressWorldmart, Feb 12, 2019 at 11:09

Hi mate,

Here I create a video to guide you how to build mega menu for a main menu item.
Hope that this will be useful for you
https://drive.google.com/file/d/1MJiPrMBrETMtmnJjjfhxeI7QYCqmudWy/view?usp=sharing

If you are satisfied with our support, would you please spend a little time to give us a good review + 5 stars on website ...

1

By: yame
a month ago Feb 13, 2019 at 03:25

Footer builder doesn't work. Other issues

By Astrochologist in WordPressVoka, Jan 16, 2019 at 19:38

Hi mate,

Here we have a suggestion for you.

Currently we already released the new upgrade version for this theme, from 1.x to 2.x
With this version, we also developed and fixed some common problems. So, you can upgrade into the new version for your site. If that, please back up all source ...

33

By: yame
17 hours ago Mar 25, 2019 at 03:07

Setting logo for site

By NuyooSoft in WordPressHealthyFood, Feb 11, 2019 at 13:00

You are using Footer 02, so pls go to Ovic Panel > Footer Builder > select Footer 02 to edit.

I also check, and you do not enable the WPBakery Page Builder mode for your site. I've done for you so now pls edit your logo for Footer

If you are satisfied ...

3

By: yame
a month ago Feb 13, 2019 at 03:33

How to add Mega Menu Item into Vertical Menu in TechOne theme?

By skyrocketMY in WordPressTechOne, Feb 13, 2019 at 00:57

Hi mate,

Here I make a video to guide you how to create a new mega menu on Vertical menu:
https://drive.google.com/file/d/1o-V7oe74kGzEbEPPh5rUWP06-rY3d_NP/view?usp=sharing

Hope that it will be useful for you
If you are satisfied with our support, would you please spend a little time to give us a good review + 5 stars on ...

1

By: yame
a month ago Feb 13, 2019 at 08:49

Not importing demo data

By Martinmarto in WordPressKuteShop, Feb 11, 2019 at 16:10

Thank you so much for your best encouragement.
So I will close this ticket. For any issues, pls submit ticket then I will check for you

Best regards,
Yame

9

By: yame
a month ago Feb 14, 2019 at 14:53

Mega Menu is Loading Unnecessary Files on The Primary Menu.

By adeeshamx in WordPressBiolife, Feb 12, 2019 at 08:22

My coder explained that when he deactivated 2 those plugins, then he saw that the problem did not occur anymore.
It might be the incompatible issue between all your plugins. And those are your add-on plugins, so we cannot check all for you
The mega menu still work in demo without any ...

9

By: yame
a month ago Feb 15, 2019 at 03:48

Add On Checkbox problem

By bilalhizardere in WordPressTechOne, Feb 14, 2019 at 15:45

Hi mate,

That element is because you used another plugin and it was not styled yet, so of course it is not the problem about the theme.
However, we will provide you a css file so that you can remove this without affecting into the other features

.ywapo_options_container .ywapo_input.ywapo_input_checkbox.ywapo_price_fixed{ display: none; }
Pls add ...

1

By: yame
a month ago Feb 15, 2019 at 02:38

Technical Issue

By boyzico in WordPressBiolife, Nov 26, 2018 at 20:59

Pls un-tick for this box: http://prntscr.com/mldpbe then the number will not appear.

45

By: yame
a month ago Feb 15, 2019 at 08:17

How do i activate WPBackery Page Builder for free

By noukumo in WordPressBoutique, Feb 14, 2019 at 20:13

DONE. Pls check your site again: http://prntscr.com/mle3pm

If you are satisfied with our support, would you please spend a little time to give us a good review + 5 stars on website https://themeforest.net/item/boutique-kute-responsive-woocommerce-wordpress-theme/14799139?s_rank=10. It's really very worth with me.
Thank you :)
Yame

3

By: yame
a month ago Feb 15, 2019 at 08:47

Please help me importing demo data

By logarciav in WordPressBiolife, Feb 14, 2019 at 07:03

Hi mate,

We imported for you demo 2 as your requirement. Pls check your site right now.
If you are satisfied with our support, would you please spend a little time to give us a good review + 5 stars on website https://themeforest.net/item/biolife-organic-food-wordpress-theme/reviews/22239723. It's really very worth with me.

Thank you!
Yame

3

By: yame
a month ago Feb 18, 2019 at 01:56

install theme

By affiliatedropship in WordPressKuteShop, Feb 14, 2019 at 09:02

Hi mate,

It's done with Home 09. Pls check your site again then let me know your result

Regards,
Yame

7

By: yame
a month ago Feb 16, 2019 at 07:03

Filters don't work together

By baioni in WordPressOcolus, Feb 5, 2019 at 17:43

Hi mate,

I got feedback from the coder: He fixed this problem in plugin Toolkit. Pls delete then re-install again the plugin to check your problem

Hope that you will get the best result
Regards,
Yame

7

By: yame
a month ago Feb 19, 2019 at 08:47

Error in Boutique Template

By piliferrer in WordPressBoutique, Feb 6, 2019 at 07:00

"w3 total cache", "wp super cache", and "wp fast cache": these are the best cache plugins for wp flatform
Hope that it will be useful for you

6

By: yame
a month ago Feb 19, 2019 at 01:19

WPBakery doesn´t work

By RaquelRodrigues in WordPressBiolife, Jan 6, 2019 at 00:35

You're welcome.

If you are satisfied with our support, would you please spend a little time to give us a good review + 5 stars on website https://themeforest.net/item/biolife-organic-food-wordpress-theme/reviews/22239723. It's really very worth with me.

Thank you!
Yame

8

By: yame
a month ago Feb 19, 2019 at 07:08

Installation theme

By design82 in WordPressOcolus, Feb 16, 2019 at 18:17

When I installed the theme for you, I still see all required plugins. Then I processed to import the theme for you
Now your site is ready to work.
If you are satisfied with our support, would you please spend a little time to give us a good review + 5 stars ...

7

By: yame
a month ago Feb 19, 2019 at 09:41

remove the badge NEW

By papabillkrania in WordPressKuteShop, Feb 13, 2019 at 18:16

I had sent to my coder but when he checked your site, the admin account was not correct. You might change it.
However, pls try to deactivate some plugins that you added more for your site, just activate the plugins of the theme then check
- Install the Autoptimize plugin
- ...

12

By: yame
a month ago Feb 25, 2019 at 01:02

Cart and footer issues

By tussar_30n in WordPressBiolife, Feb 18, 2019 at 09:30

I've replied on your another ticket. Pls check it

Regards,
Yame

3

By: yame
a month ago Feb 21, 2019 at 08:02

Massive Performance Problems

By Leisgee in WordPressBiolife, Feb 21, 2019 at 00:41

Hi mate,

My coder checked your site, then updated some plugins that need to update, update WP version, .... and installed a cache plugin
And this is the result after we checked for you

Regards,
Yame

1

By: yame
a month ago Feb 22, 2019 at 09:47

several doubts

By piliferrer in WordPressBoutique, Feb 8, 2019 at 21:28

Hi mate,

If you still ask about the header, I also replied on your another ticket. And I explained for this. Pls check your ticket

14

By: yame
a month ago Feb 23, 2019 at 14:33

no me deja ver los tickets

By masquecamper in WordPressBoutique, Jan 25, 2019 at 08:28

Can you tell me which code is not correct? And can you take the screenshot for you mean?
If you are mentioning to your purchase code, when you can submit ticket on support forum, then it means that it is correct.

3

By: yame
a month ago Feb 22, 2019 at 07:15

Problems Techone Theme Wordpress

By pcsolutionlda in WordPressTechOne, Feb 20, 2019 at 09:11

Hmm. I check and find out that this plugin does not support for translation media: http://prntscr.com/moiypw
We suggest you to use plugin Loco Translate. Theme supports for this plugin. It is a free plugin and it can help you to translate all
Pls try then let me know your result

Regards,
Yame

4

By: yame
a month ago Feb 22, 2019 at 08:25

Kuteshop:products element does not work

By Jaykub in WordPressKuteShop, Feb 18, 2019 at 14:49

Great!!!

So if you do not have any questions in this ticket, I will close this. Just submit a new one when you need any helps

If you are satisfied with our support, would you please spend a little time to give us a good review + 5 stars on website https://themeforest.net/item/kuteshop-multipurpose-woocommerce-wordpress-theme/reviews/13012521. ...

9

By: yame
a month ago Feb 22, 2019 at 08:26

INSTALLATION SERVICE

We offer service for $29. If you would like to use it, please click here to provide your credential information.

CUSTOMIZED SERVICES

Use our expert service to turn your ideas into reality. Click here to provide your needed information.

WORKING TIME

Our support service works from Monday to Friday.
Mean time (GMT +7):
+ 7:30 - 11:30 AM
+ 1:30 - 5:30 PM
We will try to answer all the questions within 24 hours and solve them as quickly as possible