296 topics
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Lots of errors in theme

By traciabrown in WordPressBiolife, Jan 20, 2019 at 15:41

Hi mate,

All are done. It's because of this plugin: Perfect WooCommerce Brands, not come from your updating

About the text Shipping: You have to add Shipping class for your product: http://prntscr.com/mafata

Logo: As my coder's suggestion, you should re-cut a new logo image then re-upload it into your site. Then you will ...

7

By: yame
2 months ago Jan 22, 2019 at 07:38

Broken Visual Composer

By agridesigns in WordPressBifuny, Jan 21, 2019 at 17:07

Hi mate,

It's because of you have to update the plugin also.
I've done it for you and now you can edit your pages with WPBakery Page Builder.

For any questions, please let me know
Regards,
Yame

1

By: yame
2 months ago Jan 22, 2019 at 06:43

removing things on home page

By Getthelawn in WordPressWorldmart, Jan 21, 2019 at 17:12

Hi mate,

As I can understand your requirements:

1. Remove page links: Do you want to remove the link for all the menu items named: weekly featured, Top new items ect. ? If that, please go to Appearance > Menu > Select Header menu 2, remove the link: http://prntscr.com/maczb7
If you want ...

1

By: yame
2 months ago Jan 22, 2019 at 03:18

missing Demo

By traciabrown in WordPressBiolife, Jan 20, 2019 at 04:58

Pls check your site again. The banner and background image are displaying well on your site

3

By: yame
2 months ago Jan 22, 2019 at 07:38

The load time is very slow

By kantemir in WordPressBiolife, Jan 18, 2019 at 08:37

For speed loading time: You can enable the gzip compression in your hosting and purchase SSL for your host. It is both better for SEO and speed.
And, see in my attachment, you can deactivate these options if you do not need to use. It's quite heavy for your site

5

By: yame
2 months ago Jan 24, 2019 at 02:24

Connection lost. Saving has been disabled until you’re reconnected.

By Carmelina1959 in WordPressKuteShop, Jan 23, 2019 at 01:36

I've made a test and the text still can save: http://prntscr.com/mcc4jb
I think the problem just because the networking connection in your location. It's not the bug.

5

By: yame
a month ago Jan 26, 2019 at 03:30

Different Home and Other Pages Header

By facubesrl in WordPressBiolife, Jan 8, 2019 at 14:09

I re-send the email for you. It's my mistake, the email have not been sent successfully.

So now, pls check your mail

6

By: yame
2 months ago Jan 25, 2019 at 09:14

ooops wrong purchase code

By eku35 in WordPressBoutique, Jan 19, 2019 at 22:13

Excuse me, I see that you already uploaded successfully slider and set up for your site.
So, how can I help you more? just tell me then I will support for you

Regards,
Yame

4

By: yame
a month ago Jan 26, 2019 at 08:20

How to minify js and css

By acksoft in WordPressOcolus, Jan 26, 2019 at 19:36

Hi mate,

My coder checked your attachment and he found out that: your site runs slowly just because of the first line (Grade = 0). It comes from your hosting, not comes from js and css. My theme is already minify all css and js (grade = 99)

So, please contact to ...

1

By: yame
a month ago Jan 29, 2019 at 03:07

Error on Homepage

By beautyeditpro in WordPressAdella, Jan 27, 2019 at 01:15

Hi mate,

Please update the adella-toolkit plugin, we have solved this problem already

Regards,
Yame

1

By: yame
a month ago Jan 28, 2019 at 01:20

Few Q

By asherbd in WordPressKuteShop, Jan 9, 2019 at 16:31

Ahh. I check for the other products, it still show 85% like this one: http://zemer.s47.upress.link/product/%D7%A7%D7%99%D7%9C%D7%99%D7%9D-%D7%90%D7%9C%D7%91%D7%A8%D7%95-%D7%93%D7%92%D7%9D-hb4-%D7%9E%D7%99%D7%93%D7%94-139198-%D7%A1%D7%9E/
Is this the real number??

About the price, I got feedback from coder that he fixed this. Pls clear cache then check again this one

9

By: yame
a month ago Jan 28, 2019 at 09:47

how to change the image of the home page

By vianeysun in WordPressBiolife, Jan 28, 2019 at 03:33

Hi mate,

If you do not have any replies here, I will close this ticket
For any questions, please submit a new one then I will check for you

Best regards,
Yame

4

By: yame
21 days ago Mar 4, 2019 at 01:13

Theme Translation

By ThePro1 in WordPressKuteShop, Jan 29, 2019 at 13:55

Hi mate,

The sample data is available for English only. However, if your site is single language, you can use plugin Loco translate plugin. This is the free plugin so you have to translate manually. Theme supports for this plugin also

For any questions, please let me know then I will check ...

1

By: yame
a month ago Jan 30, 2019 at 02:02

Slider revolution essue

By ThePro1 in WordPressKuteShop, Jan 29, 2019 at 15:45

Hi mate,

I do not have your account so I cannot check in your site. You can change the rev sliders in Revolution Slider plugin.

If you need any helps, please provide me your admin + FTP account. I will check for you

Regards,
Yame

1

By: yame
a month ago Jan 30, 2019 at 02:04

Import Tab is empty

By JuanAcosta1992 in WordPressBiolife, Jan 29, 2019 at 01:50

Great.
If you are satisfied with my support, hope that you will go to Themeforest then leave your best rating with 5 stars for me. It's really worth, mate :)
For any questions, just let me know then I will help you
Regards,
Yame

5

By: yame
a month ago Jan 30, 2019 at 09:37

Live search dont work

By pneptunus in WordPressAyvo, Jan 29, 2019 at 11:15

Unfortunately, I do not know exactly when they will finish updating, but just for a couple days after the Tet holiday, they will be done the updating. I will inform you when I get any their feedback
Thanks for your patience and understanding!
Regards,
Yame

3

By: yame
a month ago Jan 30, 2019 at 10:48

Problem with Import template

By APODMAN1 in WordPressBiolife, Jan 21, 2019 at 17:36

1 is done. Pls check your site then let me know your result

9

By: yame
a month ago Feb 1, 2019 at 16:52

Error trying to import data to slider revolution

By jsaldi2000 in WordPressTechOne, Jan 30, 2019 at 04:14

It;s so great when you could solve your issue.
We are in GTM +7.
If you have any questions, just submit ticket and provide account. I will check for you

So, if you do not need any assistance in this ticket, I will close it.
Regards,
Yame

3

By: yame
a month ago Jan 30, 2019 at 16:35

Notify me when this product is in stock module

By acksoft in WordPressOcolus, Jan 23, 2019 at 21:35

Just translated the text in plugin toolkit of Loco.
Last time you had translated but it did not work. It's because you created the wrong file,
Now, do you need any assistance from us?

15

By: yame
a month ago Feb 1, 2019 at 18:33

Maquina Empanadas | Maquiempanadas

By myseocompany in WordPressBiolife, Jan 31, 2019 at 19:04

HI mate,

I cannot access to your admin account: http://prntscr.com/mfcnnn

However, you should not tick for this plugin when installing all the required plugins. This plugin sometime makes the installing process is delayed.
You can try with install all plugin except Revolution, then install this later
If you cannot do this, pls provide ...

2

By: yame
a month ago Feb 1, 2019 at 17:34

Kuran and WPBakery

By jennyowendt in WordPressTuran, Jan 7, 2019 at 06:48

Hi Jenny,

Just because you still put the newest days for your products with 1000 days. So of course the New label is still there.

Pls change into another number then the label will disappear. http://prntscr.com/mfcl0u

If you are satisfied with this support, hope that you will spend a little time to go ...

13

By: yame
a month ago Feb 1, 2019 at 17:27

Rename DESCRIPTIONS in USAGE and create new Custom Fields

By beni404 in WordPressFameshop, Jan 30, 2019 at 12:11

Okay mate. My coder fixed this for you
If you are satisfied with this support, hopw that you will spend a little time to go to Themeforest then rate 5 stars for my team. It is really worth to me.

Thank you so much!
Yame

7

By: yame
a month ago Feb 1, 2019 at 16:39

Kuteshop Toolkit Upgrade

By omtamil in WordPressKuteShop, Feb 2, 2019 at 10:28

Hi mate,

If you want to get the latest version of this plugin, you can click on Automatic Update
Then you will have the latest version. If you cannot do it, just only need to provide me your admin account, I will check then update plugin for you

Regards,
Yame

1

By: yame
a month ago Feb 2, 2019 at 15:50

Speed optimize with Turan theme and Gtmetrix and google pagespeed

By jevgeni01 in WordPressTuran, Feb 2, 2019 at 15:54

Hi mate,

I got the feedback from coder. He said that: Usually, every time a site analysis is done, there is a recommendation section
You can rely on that recommendation to optimise

Regards,
Yame

1

By: yame
a month ago Feb 6, 2019 at 15:23

i bought the ayvo

By alejandroleyton in WordPressAyvo, Jan 29, 2019 at 20:19

Hi mate,

When you purchased this theme from Themeforest, you do need add any licenses for these plugins. Whenever it has the notification for updating, we will update to the latest version for theme demo, then you update these via updating your site, you also can get the latest version
If you ...

5

By: yame
a month ago Feb 5, 2019 at 03:17

Contact form gets "error trying to send your message"

By chuckcity in WordPressTuran, Feb 3, 2019 at 01:53

http://prntscr.com/mgqd18 It's done, pls check your site again

3

By: yame
a month ago Feb 5, 2019 at 03:14

Shop Banner on Category Pages

By agridesigns in WordPressBifuny, Feb 3, 2019 at 19:26

Hi mate,

To upload a banner for each category page, pls go to Products > Categories > then select a category > Upload thumbnail for this page: http://prntscr.com/mgqa9s

Hope that it is useful for you. If you are satisfied with this theme and support, hope that you will spend a little time ...

1

By: yame
a month ago Feb 5, 2019 at 03:02

Missing TechStore Elements

By jsaldi2000 in WordPressTechOne, Jan 30, 2019 at 16:08

Hmm I see. But the theme you purchased is Techone. Currently we just have design like the shortcode you see in the theme, not in the document. And pls build your site with the style you get in theme

Thanks for your undestanding!

5

By: yame
a month ago Feb 8, 2019 at 05:42

need hep in theme

By Altayir01547896 in WordPressTechOne, Jan 6, 2019 at 17:57

2. We cannot access to your admin account. But he suggested that you can delete the Toolkit plugin then re-install it. He also updated the correct Toolkit plugin that solved this problem. So pls try then let me know your result
Regards,
Yame

47

By: yame
a month ago Feb 14, 2019 at 01:47

Dropdown Meny is being cut off

By broadcastseo in WordPressBoutique, Feb 7, 2019 at 07:18

Hi mate,

It seems that you built sub menu on the mega menu. And I am sorry that we do not support for this/

Pls check your site again then let me know your intention

Regards,
Yame

1

By: yame
a month ago Feb 7, 2019 at 15:06

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