153 topics
TOPIC POSTS LAST POSTER
Unable to import Demo content

By GladicMonster in WordPressKuteShop, Dec 31, 2018 at 04:14

Okay I see.
Hope that you will spend a little time to go to Themeforest then leave your best rating with 5 stars for my team. It's really worth to me
Thanks so much for your encouragement!

14

By: yame
13 days ago Jan 7, 2019 at 06:42

The problem with installing the theme

By PlatformBoss in WordPressTuran, Jan 2, 2019 at 06:12

Thank you so much for your great comment. Just tell me if you have any troubles with the theme then I will help you to check. Demo still work well without any errors. Just check then find the reason together.
Hope that I will see your best ratings. Thank you!

14

By: yame
13 days ago Jan 7, 2019 at 08:20

Shop whidget categories not refreshing

By mensacorps in WordPressBiolife, Jan 7, 2019 at 06:28

Hi mate,

Just because I had sent to my coder to check then he fixed for you.

If you have other questions, do not hesitate to contact with me.
Could you go here: http://themeforest.net/downloads then rate me a good review + 5 stars please? It's really very worth with me.

Thank you ...

3

By: yame
12 days ago Jan 8, 2019 at 00:55

theme update version 1.0.3

By richie2000 in WordPressOcolus, Jan 7, 2019 at 12:31

Hi mate,

When you get the alert to update theme, just go for head to update theme without re-install the sample data. In the new update version, we just update or fix something with css (or something like that) files. The sample data is not touched into. About plugin, just following ...

1

By: yame
12 days ago Jan 8, 2019 at 01:17

Menu items texts are not bold like in the demo theme

By lelek in WordPressBoutique, Jan 4, 2019 at 14:46

Thanks. Hope that I can see your best rating soon ^^

9

By: yame
11 days ago Jan 9, 2019 at 02:35

Footer single product

By lesdeux in WordPressOcolus, Jan 8, 2019 at 16:09

I already closed that ticket. Hope that you will spend a little time to rate for me on Themeforest.
Thank you so much! ^^

Best regards,
Yame

2

By: yame
11 days ago Jan 9, 2019 at 02:46

Translate English button in French

By asaakingoa in WordPressOcolus, Dec 29, 2018 at 00:16

You're welcome. It's also the responsibility of my team.
Everything you can do is that continuing to encourage all of our projects and leave your best rating with 5 stars and best comments on Themeforest for my team. It's really worth :)

Thank you so much!

8

By: yame
11 days ago Jan 9, 2019 at 03:39

Page Speed too low

By GladicMonster in WordPressKuteShop, Jan 8, 2019 at 10:41

1. Autoptimize plugin is one of the suggestion that you can install for your site

2. I mean, the demo site works correct with the plugins we built. So if you have any un-imported plugins, you can uninstall to make the site run faster

3

By: yame
11 days ago Jan 9, 2019 at 09:01

Issue with importing Template and demo content

By tashielb in WordPressDigitalworld, Jan 8, 2019 at 11:59

Please check your site again. We've imported successfully the demo data for your site

See then tell me your result

3

By: yame
10 days ago Jan 10, 2019 at 03:16

Products Related, Upsell and Cross-sell Layout

By baioni in WordPressOcolus, Jan 9, 2019 at 02:36

The issue was solved. Please check your site again then let me know your result

Regards,
Yame

4

By: yame
2 days ago Jan 18, 2019 at 08:28

Different Home and Other Pages Header

By facubesrl in WordPressBiolife, Jan 8, 2019 at 14:09

I also sent you an email. Pls check then confirm me in that email

3

By: yame
10 days ago Jan 10, 2019 at 02:09

Wp bakery is not working. again

By budimir_knezevic in WordPressBiolife, Jan 9, 2019 at 21:23

Hello,

I got the feedback from the coder. If your site works with the language is English, there will no problem
Just switching into your language, the problem occurs again. In addition, my coder checked and found out the reason comes from the revo-solution plugin. He said that you can contact to ...

1

By: yame
10 days ago Jan 10, 2019 at 10:00

how to edit Home Page?

By Jugnujet in WordPressOcolus, Jan 5, 2019 at 15:21

Hi mate,

Pls check your site again. My coder fixed for you http://prntscr.com/m5qwku

If you are satisfied with our support, would you please spend a little time to give us a good review + 5 stars on website http://themeforest.net/downloads.
It's really very worth with me.
Thank you!
Yame

8

By: yame
9 days ago Jan 11, 2019 at 09:36

Very High Loadingtime

By Leisgee in WordPressBiolife, Jan 9, 2019 at 17:07

You're welcome
I will be grateful if your issue is solved,
If you have other questions, do not hesitate to contact with me.
Could you go here: http://themeforest.net/downloads then rate me a good review + 5 stars please? It's really very worth with me.

Thank you very much!
Best regards,
Yame

3

By: yame
9 days ago Jan 11, 2019 at 08:02

translated to Dutch

By richie2000 in WordPressOcolus, Jan 9, 2019 at 23:11

Here you are: http://prntscr.com/m5p2sw

If you are satisfied with this support, hope that you will spend a little time to go to Themeforest then rate with 5 stars for my team. It is really worth to me

Thank you!

3

By: yame
9 days ago Jan 11, 2019 at 07:03

Mailchimp integration

By markolam in WordPressTuran, Jan 10, 2019 at 15:42

Hi mate,

This issue was updated on the version 1.0.9. If you are still using the lower version, please update to the latest version.

In case you already used the latest version, please provide me your admin + FTP account then we will check for you

Regards,
Yame

1

By: yame
9 days ago Jan 11, 2019 at 06:43

Where can I change this

By richie2000 in WordPressOcolus, Jan 11, 2019 at 00:15

I got it.

So you can go to WooCommerce > Settings > tab Shipping, there will have 2 fields then you can change as your ways
http://prntscr.com/m63wp7

If you have other questions, do not hesitate to contact with me.
Could you go here: http://themeforest.net/downloads then rate me a good review + 5 stars ...

3

By: yame
8 days ago Jan 12, 2019 at 02:50

Can't create a footer

By seenomore in WordPressBiolife, Dec 22, 2018 at 04:04

No, we helped you to check and solved the problem. Just check your site again then let me know the result

6

By: yame
8 days ago Jan 12, 2019 at 06:18

Visual Composer not working in MegaMenu & Footer Builder

By tmsaiyed in WordPressBiolife, Jan 12, 2019 at 05:52

You're welcome.

If you have any questions, please let me know. Hope that you will spend a little time then rate for us on Themeforest.

Thank you so much!
Yame

3

By: yame
6 days ago Jan 14, 2019 at 00:41

Update plugin that came with the theme

By kidslandmarket in WordPressKuteShop, Jan 12, 2019 at 10:10

Good morning,

To update plugin WPBakery Page Builder, please follow these steps:
- Deactivate plugin
- Delete plugin
- Re-install plugin
then you will get the latest version for this plugin.

In case you cannot do it, please provide me your admin account then I will check and help you

Best regards,
Yame

1

By: yame
6 days ago Jan 14, 2019 at 00:46

Issue with Ovic Category list

By mensacorps in WordPressBiolife, Jan 12, 2019 at 10:41

Hi mate,

My coder checked your site, and he got that you install another plugin: Saragna: Visual Composer Addons
We also style Quick view for demo site. And it is different from yours.
So, you are just able to add css for your site. If not, you have to customize.

Regards,
Yame

1

By: yame
6 days ago Jan 14, 2019 at 01:46

Remove the search bar from the header

By Pauleugen in WordPressLuckyShop, Jan 12, 2019 at 13:35

Hi mate,

You can add this css code into the file style or in Theme Options:
.header.style-2 .main-content .last-content {
display: none;
}

If you cannot do it, pls provide me your admin account then we will help you
Regards,
Yame

1

By: yame
6 days ago Jan 14, 2019 at 01:57

Kuran and WPBakery

By jennyowendt in WordPressTuran, Jan 7, 2019 at 06:48

I got the feedback from the coder:
- Unable to edit with WPBakery Page Builder in front end: Because of the plugin “WPGlobus for WPBakery Visual Composer”. but now it's fine

- How do i change the 404 image?: You can replace the image in file: turan/assets/images/404.png. Note that the format ...

11

By: yame
6 days ago Jan 14, 2019 at 03:08

Ovic Framework Is not saving any changes

By adeeshamx in WordPressBiolife, Jan 13, 2019 at 16:31

Hi mate,

- My coder checked and I also got his feedback: It's because of that plugin. It causes the error. And, we do not develop this plugin, so you have to contact to the author of that plugin to get the answer. The theme works perfectly with all included plugin

- ...

6

By: yame
5 days ago Jan 15, 2019 at 02:18

Vertical Menu Header Color

By noguerol in WordPressKuteShop, Jan 14, 2019 at 19:49

Hi mate,

Here I will send you 2 positions then you can change the colors for these places:
- http://prntscr.com/m79lnd: This will be changed in Customize then add this css code into. (Replace the code color into #e80000)
.block-nav-category .block-title{
background-color: #e80000;
}

- http://prntscr.com/m79m9v: This will be changed in Theme Options ...

1

By: yame
5 days ago Jan 15, 2019 at 01:47

Visual Composer not working in MegaMenu & Footer Builder

By vianeysun in WordPressBiolife, Jan 13, 2019 at 22:56

I see. You have to tick for the pages that you want to edit with WPBakery Page Builder. I did it for you and now you can edit your pages
http://prntscr.com/m7qh38

If you have other questions, do not hesitate to contact with me.
Could you go here: http://themeforest.net/downloads then rate me a ...

6

By: yame
4 days ago Jan 16, 2019 at 01:42

Error with demo import

By ErnstAndersen in WordPressOcolus, Jan 14, 2019 at 09:09

I also helped you to config the site to be similar with demo. Please check your site then let me know your result

Regards,
Yame

3

By: yame
4 days ago Jan 16, 2019 at 03:29

Shop Page / Products

By armandj77 in WordPressMerci, Jan 7, 2019 at 06:59

Okay mate. Just inform me when you need any helps

Regards,

9

By: yame
3 days ago Jan 17, 2019 at 02:48

Ayvo theme don’t show product image in the shop page. Help please

By muneebishrat in WordPressAyvo, Jan 15, 2019 at 11:34

I also checked your site and see that you still do not upload any images for all your products.

The error: Could you please take the screenshot for the location that you see the error? Then I will check for you

Regards,
Yame

3

By: yame
4 days ago Jan 16, 2019 at 08:53

How to Use Mega Menu in Vertical Menu

By bidhi in WordPressKuteShop, Jan 16, 2019 at 13:40

Hi mate,

Here I would like to send you the guideline how to build mega menu on Vertical Menu.
Pls see in the attachment below.

For any questions, please let me know. If you are satisfied with our support, would you please spend a little time to give us a good review + ...

1

By: yame
3 days ago Jan 17, 2019 at 02:33

INSTALLATION SERVICE

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Use our expert service to turn your ideas into reality. Click here to provide your needed information.

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