138 topics
TOPIC POSTS LAST POSTER
Checkbox and Radio buttons too big

By sagar108 in WordPressBiolife, Jul 10, 2019 at 13:55

But we also need your admin + ftp account. We need to check inside your site, not only your front end

So pls provide me so that my coder can check faster for you
Thanks!

3

By: yame
6 days ago Jul 12, 2019 at 00:45

Useful links and Product links of footer are hidden by default in mobile browser

By sagar108 in WordPressBiolife, Jul 10, 2019 at 13:49

But we also need your admin + ftp account. We need to check inside your site, not only your front end

So pls provide me so that my coder can check faster for you
Thanks!

4

By: yame
6 days ago Jul 12, 2019 at 00:46

Top filter bar

By juanki34 in WordPressVoka, Jul 11, 2019 at 15:38

Hi mate,

Excuse me, I am a little bit confused about your question. Could you please take the screenshot then describe more details?

Then I will continue to check for you.

Regards,
Yame

1

By: yame
6 days ago Jul 12, 2019 at 00:59

Translate woocommerce

By Vlaadh in WordPressBoutique, Jul 11, 2019 at 07:04

I don't know why but you sent me the attachment of Newsletter in home page :D

My coder checks your site and he finds out some files is changed lines.

It might come from you uploaded the source of theme to server via FTP. You should re-setup or re-upload to replace the ...

8

By: yame
5 days ago Jul 12, 2019 at 10:37

Demo content will not install

By traciabrown in WordPressBiolife, Jul 12, 2019 at 22:54

Hi mate,

I would like to check in your site but your admin account is not correct: http://prntscr.com/oeorik

Pls check it then provide the correct one + FTP account, I will check again then help you to re-install the theme

Regards,
Yame

1

By: yame
4 days ago Jul 13, 2019 at 23:59

Theme main menu display error

By wongef100 in WordPressKuteShop, Jun 3, 2019 at 23:18

When I change into Products: http://prntscr.com/of75ex, the products show in front end: http://prntscr.com/of75pp
This location: http://prntscr.com/of76b6, you have to upload image then it will show: http://prntscr.com/of76m5

So try to upload again all products, or images in your back end and check again, and let me know the result
Thanks!

28

By: yame
2 days ago Jul 15, 2019 at 10:39

I can't play tutorian videos and install the content.xml file

By mahmudysf in WordPressKuteShop, Jul 15, 2019 at 03:57

Hi @Mahmud Yusuf,

Thanks for contacting to support service
1. Okay I will ask the coder to check and fix this

2. Could you please provide me your admin + ftp account? And if needed, I will help you to install the theme for your site

Awaiting for your reply ...
Regards,
Yame

1

By: yame
2 days ago Jul 15, 2019 at 08:42

The KuteShop theme is very overly slow. Emergency support

By Akifdogan in WordPressKuteShop, Jul 14, 2019 at 08:09

I sent your requirement to my coder already. He would like to check carefully this issue then will try to give you the feedback as soonest as possible.

Thanks for your patience!

Yame

8

By: yame
56 minutes ago Jul 18, 2019 at 00:47

upgrade WPBakery Page Builder

By Masrie in WordPressTechOne, Jul 17, 2019 at 08:34

Hi mate,

WPBakery Page Builder has released the new version, and we will try to update for the demo theme soon. Then you can update for your site to get the latest version.

Thank you so much for your notification.
Regards,
Yame

1

By: yame
15 hours ago Jul 17, 2019 at 09:55

Questions re: Expand/Collapse Product Category - # of Products per Page - Bulk Price Increase

By nec168 in WordPressBoutique, Jan 18, 2019 at 05:09

Hello Yame,

I'm not sure if displaying 1979 products which might not all be available to add to cart explains why my pages are showing different number of products per page. Especially if I'm looking at one category only. If you set the pages to display 25 products per ...

6

By: nec168
5 months ago Jan 24, 2019 at 05:30

Site Timeout

By seyhan in WordPressBiolife, Oct 29, 2018 at 03:03

Hi,

Please reply here

3

By: james
5 months ago Jan 31, 2019 at 02:04

Live search dont work

By pneptunus in WordPressAyvo, Jan 29, 2019 at 11:15

Unfortunately, I do not know exactly when they will finish updating, but just for a couple days after the Tet holiday, they will be done the updating. I will inform you when I get any their feedback
Thanks for your patience and understanding!
Regards,
Yame

3

By: yame
5 months ago Jan 30, 2019 at 10:48

Need a help on fix this product a hover error in homepage

By nifraznazar in WordPressTuran, Apr 12, 2019 at 15:13

Oopp.
Sorry. My coder fixed this for you. Pls check again. The code was in Custom css of Customize of theme.
Pls note that you need back up these codes.

Pls check and let me know the result
Thanks!

10

By: yame
2 months ago Apr 30, 2019 at 09:24

HELP - Problems with Kute Theme

By mluseka in WordPressKuteShop, Apr 29, 2019 at 21:20

1. Pls check the attached doc. file below
2. Negative to Appearance > Menus > Vertical Menu > you have to set up in Icon Setting: http://prntscr.com/niy5wj
3. If you want to have the variation for your products, you have to create the variation first in edit product page. In case your ...

6

By: yame
2 months ago May 1, 2019 at 02:17

I CAN NOT IMPORT DEMO TO KUTESHOP THEME

By elmatharim in WordPressKuteShop, May 2, 2019 at 17:25

Hi mate.

I sent you the reply for your issue many days ago any I have not received any your ideas.
How is your site now?
I will close this ticket and please contact again if you need any assistance from support service.

Thanks and regards.
Yame

3

By: yame
a month ago May 31, 2019 at 09:12

Problem with stock management

By ivso in WordPressVoka, May 3, 2019 at 14:54

Hi mate.

I sent you the reply for your issue many days ago any I have not received any your ideas.
How is your site now?
I will close this ticket and please contact with us if you need any assistance from support service.

Thanks and regards.
Yame

9

By: yame
a month ago May 31, 2019 at 09:46

Demo Content Not Working

By amray1 in WordPressKuteShop, May 13, 2019 at 22:12

It's done. Please check it

3

By: yame
2 months ago May 15, 2019 at 02:54

Save the content of a custom CSS file to a local CSS file to make it static

By dracogto in WordPressTechOne, May 14, 2019 at 18:11

Hi,

My coder checked your issue and he said that you could use the cache to merge css and js resources.

And his suggestion is plugin: Autoptimize.

Pls try with this then let me know the result

Regards,
Yame

1

By: yame
2 months ago May 17, 2019 at 00:37

Disabling the mini-cart in the header

By dracogto in WordPressTechOne, May 13, 2019 at 20:44

This is the correct Child theme file.

Please back up all your codes in Theme Options, Customizing first, then upload this zip file for your site.

In this Child theme file, my coder added your code in Theme Option, but you should backup your own first to make sure that it ...

6

By: yame
2 months ago May 17, 2019 at 08:51

Errors

By healywebdesign in WordPressFastShop, May 16, 2019 at 14:30

Hmm I see.

About PHP version, my coder said that: The theme would work with PHP version 7.0. So you can update your PHP version to 7.0.
From 7.1, 7.2, some of plugins of theme cannot work with the latest version of PHP. So it will have the error.

Regards,

10

By: yame
a month ago May 21, 2019 at 03:32

Product border

By ravgos in WordPressTechOne, May 15, 2019 at 14:52

This is an example and you can build basing on this to build for your products: https://prnt.sc/nrbdi1

Do for all areas of products then let me know result

8

By: yame
a month ago May 21, 2019 at 09:34

Remove social links

By dracogto in WordPressTechOne, May 20, 2019 at 22:52

They are just the outbound links. In case you want to receive a call, you have to install another plugin to handle it.
We are sorry that we do not support for this job

Hope you understand for this
Thanks!

3

By: yame
a month ago May 22, 2019 at 01:24

NO SOCIAL SHARE BUTTONS ON PRODUCT PAGE - SUCH A BASIC REQUIREMENT

By mluseka in WordPressKuteShop, May 22, 2019 at 10:44

Hi,

My coder said that please reduce the version of theme then re-update the theme to the latest version 3.3.2.

If you customized in Main theme, please remember to backup all before you update.

For any questions, please let me know
Regards,

2

By: yame
a month ago May 23, 2019 at 04:02

You have installed a child theme, how do I update the theme?

By moda-favela in WordPressKuteShop, May 8, 2019 at 10:28

1. Update for WPBakery Page Builder: Please follow these steps below to update. If you cannot do it, pls let me know then I will help you:

- Deactivate plugin
- Delete plugin
- Then you will get the message to re-install plugin. Pls re-install it then you will get the latest version ...

18

By: yame
a month ago May 23, 2019 at 02:54

Product thumbnail images

By figtreedigital in WordPressOcolus, May 23, 2019 at 04:43

Hi mate,

Please go to Appearance > Customize > WooCommerce > Product Images and use the function there: http://prntscr.com/ns968i

If you need any helps, please provide me your admin account then I will check for you

Regards,
Yame

1

By: yame
a month ago May 23, 2019 at 08:43

kuteshop

By bregovski in WordPressWorldmart, May 23, 2019 at 20:54

Hi mate,

Excuse me, you are getting troubles with Kuteshop theme, but you are writing ticket in Worldmart theme.

So which is your current theme? Please submit ticket in the correct theme + provide me your admin and ftp accounts. I will check for you

Regards,
Yame

1

By: yame
a month ago May 24, 2019 at 02:00

kuteshop

By bregovski in WordPressWorldmart, May 24, 2019 at 07:36

Thanks!

You are allowed to submit ticket in the correct theme you purchased.

Now please submit ticket in Kuteshop theme, please provide me your admin + cPanel account of your site, let me know which home page demo you want to install. I will check then help you to install the theme

Regards,
Yame

3

By: yame
a month ago May 27, 2019 at 00:32

Demo install

By sahinb in WordPressKuteShop, May 27, 2019 at 08:08

Hi,

It was done with home 1. If you want to use another home page, please go to Settings > Reading > then select another home: http://prntscr.com/nu6ahb

Pls check again your site then let me know the result

Regards,
Yame

3

By: yame
a month ago May 28, 2019 at 00:31

Change logo in the footer

By Deka420 in WordPressOcolus, May 18, 2019 at 10:53

Because you still do not config for WPBakery Page Builder plugin.

Go to WPBakery Page Builder > Role Manager > Select for the Post typs is Custom then tick on the boxes that will be the pages you want to edit with WPBakery Page builder: http://prntscr.com/nu6nbk and SAVE
I dit it for ...

5

By: yame
a month ago May 28, 2019 at 01:18

How To Add Field For Signature On Invoice / Faktur in Woocommerce

By soklik123 in WordPressMedien, May 28, 2019 at 06:48

Sorry, we do not exchange the budget here. Pls submit a new request in Customized work, tell me clearly your requirement then my coder will check and give you the budget later

Thanks!

3

By: yame
a month ago May 30, 2019 at 01:34

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