153 topics
TOPIC POSTS LAST POSTER
Demo Import failed

By overkapacity in WordPressOcolus, Dec 25, 2018 at 07:20

Hi @overkapacity,

It might be your importing data demo process was not competed. We installed the theme on our server / localhost and it works.
Please try one more time. If you cannot do this, you can provide me your admin + FTP account (I already read your notification but I need ...

1

By: yame
25 days ago Dec 26, 2018 at 04:08

Editing products page

By Agence1400 in WordPressAdella, Nov 12, 2018 at 11:14

Hi mate,

2. Done. You can translate in Woo
3. Can you send me the link of that product then I will check for you?

14

By: yame
24 days ago Dec 27, 2018 at 03:45

problems with woocommerce and theme

By vianeysun in WordPressBiolife, Dec 30, 2018 at 06:49

Hi mate,

I see your accounts. It's perfect. But you should provide me your admin account also. Then I can check for you
Pls take the screenshot for your issue

Regards and Happy New Year!
Yame

1

By: yame
20 days ago Dec 31, 2018 at 06:32

Themes option can not save

By hengsopheak in WordPressKuteShop, Dec 31, 2018 at 04:05

Even this, I also cannot go to the back end URL with the link you provided above. Have you checked it?

3

By: yame
17 days ago Jan 3, 2019 at 09:07

When installing the theme, my wordpress.org admin page shows errors

By blacktulip131 in WordPressKuteShop, Dec 29, 2018 at 15:58

I also could access to your back end dashboard and see that when I uploaded the theme package, then it has the error when activating.
Pls help me to check again in your php.ini, the elements must be:
- The PHP version: it must be from 5.6.x - 7.1.x (the ...

6

By: yame
17 days ago Jan 3, 2019 at 09:45

How and where can I delete the category image

By richie2000 in WordPressOcolus, Jan 3, 2019 at 17:58

Hi mate,

Many thanks for finding out this convenience. We will update in the next version. There will have no banner if you do not to upload any images

Thanks for your patience!
Regards,
Yame

1

By: yame
16 days ago Jan 4, 2019 at 08:42

Unknown and Critical Error

By RaquelRodrigues in WordPressBiolife, Jan 6, 2019 at 00:39

Ohh I see. Pls provide me your FTP, then my coder will check for you

4

By: yame
13 days ago Jan 7, 2019 at 02:25

Need help with filtering option on inner page product page

By intarcss in WordPressBiolife, Jan 10, 2019 at 05:55

Hi mate,

To add widgets, you can go to Appearance > Widgets > then add the available widgets for your site.

The all widgets are built on this page. If you want to add the other widgets, I think it will belong to the customized work.

So, just think carefully then ...

1

By: yame
9 days ago Jan 11, 2019 at 08:48

Disable Price tag and Admin Login link

By nervz in WordPressBiolife, Jan 3, 2019 at 01:23

We modified in Child theme. So if you are activating the Parent theme, the links will be there.
I cannot access to your admin account anymore so I cannot check for you. So if you are using Child theme and the problem is still there, pls provide me again your ...

6

By: yame
9 days ago Jan 11, 2019 at 06:19

Install demo? https://voka.kutethemes.net/fashion2/

By d0nt90 in WordPressVoka, Jan 11, 2019 at 09:22

Hi mate,

So what do you need the assistance? How can I help you for your site? Just let me know then I will check and help you

Regards,
Yame

2

By: yame
8 days ago Jan 12, 2019 at 03:14

Need To Replace Biolife Nulled Theme For Premium Theme

By adeeshamx in WordPressBiolife, Jan 11, 2019 at 15:44

Hi mate,

We are still confused about your question. Could you please make it clearly? It's quite difficult to understand.

Waiting for your reply ...
Yame

1

By: yame
8 days ago Jan 12, 2019 at 01:08

Not Changing Product Shop Layout

By adeeshamx in WordPressBiolife, Jan 12, 2019 at 12:49

Hi mate,

As I've replied on your another ticket, I cannot access to your admin + FTP account. So could you please check it again then provide again the correct one? Then I will check for you

Regards,
Yame

2

By: yame
6 days ago Jan 14, 2019 at 03:16

contact number in Sticky Menu

By sETu307 in WordPressBiolife, Jan 13, 2019 at 17:25

Hi mate.

1. Remove vertical: You can turn it off in Theme Option http://prntscr.com/m6tgna

2. add contact number in Sticky Menu: I would like to emphasize that this is the customize work. But we will do it free for you just ONE time. So, please make sure that you will use this ...

1

By: yame
6 days ago Jan 14, 2019 at 03:35

i am not able to install demo

By anuj1786 in WordPressVoka, Jan 12, 2019 at 11:38

I also tried to import the data demo for you. I also got the message of Failed to extract download....
My coder checked then he found out that the problem is because of your hosting. It does not support to unzip the .zip file.
The sample data for this theme is main_data.zip ...

8

By: yame
4 days ago Jan 16, 2019 at 02:16

Enable Checkout Page

By sagar108 in WordPressBiolife, Dec 25, 2018 at 10:09

I am so sorry, Sagar. But I still don't get your points :(
Just tell me clearly your intention. Then I will ask the coder for you

14

By: yame
3 days ago Jan 17, 2019 at 02:52

Demo Data wont import

By nsyncdata in WordPressVoka, Jan 15, 2019 at 21:11

Hi mate,

Please provide me your complete Cpanel account asap then I will help you

Regards,
Yame

1

By: yame
4 days ago Jan 16, 2019 at 04:00

DATA DELETED

By Daymondy in WordPressKuteShop, Dec 28, 2018 at 00:32

I also forgot: pls use this to access to your site then please change into yours
admin
123456

31

By: yame
4 days ago Jan 16, 2019 at 07:56

How to Remove Category From Search

By bidhi in WordPressKuteShop, Jan 16, 2019 at 04:55

Hi mate,

Could you please say clearly your issue? Just because I do not see the category from the search on header http://prntscr.com/m7u31q

And, please provide me your admin account
Regards,
Yame

1

By: yame
4 days ago Jan 16, 2019 at 08:45

Music Shop

By cbp70 in WordPressOcolus, Jan 16, 2019 at 07:20

Hi mate,

Please provide me your admin + FTP account then I will help you to check.
And, you can take the screenshot for your issue, then I will check faster

Waiting for your reply ....
Yame

1

By: yame
4 days ago Jan 16, 2019 at 08:41

How to Create a Section With Full Image Like Attached Screenshot

By bidhi in WordPressKuteShop, Jan 16, 2019 at 13:00

Hi mate,

Please provide me your admin account then I will check for your site

Regards,
Yame

1

By: yame
3 days ago Jan 17, 2019 at 02:40

Issue on required plugin activation

By sohamsolution in WordPressKuteShop, Jan 16, 2019 at 13:02

Hi mate,

I check your site, the plugin Toolkit is activating, and I do not see any errors.

Have you checked your site again yet? The sample data demo also was imported

Regards,
Yame

1

By: yame
a day ago Jan 19, 2019 at 01:06

How to AUD for Aurstrilian Dollar

By bidhi in WordPressKuteShop, Jan 16, 2019 at 13:08

Hi mate,

Excuse me, I do not understand you mean. Could you please make it clear then I will help you?

And, please provide me your admin account. I would like to check in your site also

Regards,
Yame

1

By: yame
3 days ago Jan 17, 2019 at 02:35

Can not active Ocolus Toolkit plugin

By tasmemcom in WordPressOcolus, Jan 17, 2019 at 07:13

Hi mate,

I also check your site and see that you are using another theme, with all products are set up for your site.
So, in this case, you should not import the Ocolus template. Just upload the theme > Activate the theme > then build manually (you can build with the ...

1

By: yame
3 days ago Jan 17, 2019 at 10:08

Contact Form Error

By tallesken in WordPressKuteShop, Jan 16, 2019 at 14:59

Hi mate,

My coder fixed the error for you.

Pls check your site then let me know your result

Regards,
Yame

3

By: yame
7 hours ago Jan 20, 2019 at 10:46

Technical Issue

By boyzico in WordPressBiolife, Nov 26, 2018 at 20:59

I see. I sent to my coder already and he will check your issue soon
I will let you know if I get any his feedback!

39

By: yame
2 days ago Jan 18, 2019 at 07:30

Fatal error: Call to a member function get_cart()

By GarbeaOana in WordPressKuteShop, Jan 11, 2019 at 10:46

I got the feedback from the coder. He also checked and tried with your guideline but he did not see the error as you said above.
Have you checked again yet?

7

By: yame
a day ago Jan 19, 2019 at 02:25

Notice!

By Clone-future in WordPressMerci, Jan 14, 2019 at 17:43

Hi mate,

We do not touch into your code. Just help you to check.
- The texts must be translated in Loco > Toolkit plugin
- Change Notice color: There will no options for setting. You have to add some css file in Theme Options to change

Regards,
Yame

9

By: yame
a day ago Jan 19, 2019 at 02:19

Bifuny - Furniture Home 07

By agridesigns in WordPressBifuny, Aug 22, 2018 at 00:28

Hello mate,

Have you checked your site yet? Do you need any assistance from us?
If not, I will close this ticket. For any questions, pls submit a new one

Regards,
Yame

11

By: yame
15 days ago Jan 5, 2019 at 09:09

Problem with blog

By yooole in WordPressMerci, Oct 1, 2018 at 11:58

Hello mate,

Have you checked your site yet? Do you need any assistance from us?
If not, I will close this ticket. For any questions, pls submit a new one

Regards,
Yame

4

By: yame
15 days ago Jan 5, 2019 at 09:11

Problem with grid blog

By yooole in WordPressMerci, Oct 2, 2018 at 14:59

Hello mate,

Have you checked your site yet? Do you need any assistance from us?
If not, I will close this ticket. For any questions, pls submit a new one

Regards,
Yame

4

By: yame
15 days ago Jan 5, 2019 at 09:12

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