53 topics
TOPIC POSTS LAST POSTER
Theme Update Problem

By sahinb in WordPressKuteShop, Jul 25, 2019 at 20:25

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Sincerely,
Yame

3

By: yame
12 days ago Sep 11, 2019 at 03:43

Product view page not working and add to cart not working

By sanathan_j in WordPressKuteShop, Aug 2, 2019 at 04:27

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Sincerely,
Yame

5

By: yame
12 days ago Sep 11, 2019 at 03:43

I can't change home page logo, please give me solution

By Saidur8 in WordPressKuteShop, Aug 5, 2019 at 07:11

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Sincerely,
Yame

2

By: yame
12 days ago Sep 11, 2019 at 03:43

Urgent, my site is down because of the kuteshop-toolkit plugin

By Carmelina1959 in WordPressKuteShop, Aug 11, 2019 at 00:37

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Sincerely,
Yame

12

By: yame
12 days ago Sep 11, 2019 at 03:36

Stock Qty Code

By tekguard in WordPressTechOne, Aug 13, 2019 at 21:20

Oh yeah. Thank you :D I will ask the coder to refer this

So if you have any questions, pls let me know

Yame

3

By: yame
a month ago Aug 15, 2019 at 08:03

Vertical Menu showing everything double

By amberkhell in WordPressKuteShop, Aug 15, 2019 at 06:55

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Sincerely,
Yame

2

By: yame
12 days ago Sep 11, 2019 at 03:34

Once again I am here. 3.5.0 my theme was deformed. my images always start the resizing process

By moda-favela in WordPressKuteShop, Aug 9, 2019 at 14:23

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Sincerely,
Yame

10

By: yame
12 days ago Sep 11, 2019 at 03:38

Urgent needs

By SHHaidary in WordPressWorldmart, Aug 19, 2019 at 05:22

Hi mate,

You can add this code in custom css of Customize and change the number of px you want to change for the font size:
*{font-size: 25px}

And remember to BACKUP this code before you update for your site. If not, it will be lost
Regards,
Yame

1

By: yame
a month ago Aug 19, 2019 at 09:34

Notice! Add to cart message doesn't make sense

By dracogto in WordPressTechOne, Aug 11, 2019 at 04:55

This is the feedback from my coder:

This plugin overwrote ad-to-cart button and removed attribute 'aria-label' of the default add-to-cart button so the notice does work well.
('aria-label' is the attribute that contains the information of product's name when it is added to cart)

Not all of our customers use this plugin ...

5

By: yame
a month ago Aug 21, 2019 at 03:00

logo change in the footer

By soennah-dokter in WordPressBiolife, Aug 23, 2019 at 14:02

Hi mate,

This is the logo in Footer. So,
- Firstly, you have to check which Footer you are using for your site. Please negative to: Theme Options > Footer: http://prntscr.com/oxg9s6
- Secondly: Negative to Ovic Panel > Footer Builder then edit for your Footer Builder you have checked in Theme Options: http://prntscr.com/oxgaao
- ...

1

By: yame
28 days ago Aug 26, 2019 at 01:11

Support

By pgraca in WordPressWummo, Aug 22, 2019 at 08:54

Hi,

I got the feedback:
If you want to use multi language, WPML plugin is the best choice. Even you use another way, the principle of multi language will also be to multiply the amount of content to run in parallel with the number of languages. Of course, it will be slower ...

10

By: yame
27 days ago Aug 27, 2019 at 03:17

Urgent About Tag

By SHHaidary in WordPressWorldmart, Aug 23, 2019 at 14:33

You're welcome.
If you are satisfied with our support, would you please spend a little time to give us a good review + 5 stars on website https://themeforest.net/item/worldmart-woocommerce-wordpress-theme/reviews/20635936. It's really very worth with me.

Thank you!
Yame

3

By: yame
27 days ago Aug 27, 2019 at 00:27

Problem with Polylang Plugin in Biolife theme

By marketolog85 in WordPressBiolife, Aug 21, 2019 at 08:48

Okay so my coder will help you to add back the button of language section.
However it is impossible to config. Because with the default design, we do not have this style. And we just support for WPML plugin for multi language. With the others, we do not support and ...

10

By: yame
20 days ago Sep 3, 2019 at 09:23

I do not understand how to update

By bregovski in WordPressKuteShop, Sep 1, 2019 at 23:45

Okay. I see.
This is the general way to update the theme.

Step 1: From the dashboard >> Appearance >> Theme, you need to activate the default template( Ex; Twenty Seventeen theme)
Step 2: Click on KuteShop theme and then click Delete (look down in the right). NOTE: DO NOT delete the KuteShop-Child ...

3

By: yame
19 days ago Sep 4, 2019 at 01:54

Product location option ?

By Nohud in WordPressHealthyFood, Sep 3, 2019 at 16:20

Thank you.
This is the information that is added to show the product in Shop page in list style.
For example, this one: http://prntscr.com/p23c0i
https://healthyfood.kutethemes.net/shop/?ovic_shop_list_style=list

Regards,
Yame

3

By: yame
18 days ago Sep 5, 2019 at 09:02

Does your Kuteshop theme support "alidropship" plugin?

By faruk_omar in WordPressKuteShop, Aug 31, 2019 at 14:30

DONE, mate
Pls check again

10

By: yame
17 days ago Sep 6, 2019 at 10:02

Documentation file

By mahmudysf in WordPressKuteShop, Aug 15, 2019 at 03:57

Okay,
Pls negative to Theme Options > General > Main Settings > then upload a new image for logo. And pls turn off the Meta Box Options (if you enable this mode, then some settings in Theme Options will not be applied for your site, pls disable this mode then you ...

16

By: yame
14 days ago Sep 9, 2019 at 08:14

Adella Theme Demo import corrupted

By Tynodte in WordPressAdella, Sep 11, 2019 at 07:11

So do you need any assistance for this ticket?
Pls let me know
Regards,

3

By: yame
7 days ago Sep 15, 2019 at 14:55

Help me to setup Google Map on the "Contact Us" page.

By faruk_omar in WordPressKuteShop, Sep 10, 2019 at 14:29

I see that the map is showing in your site. It might be solved, right? http://prntscr.com/p6dw1c

3

By: yame
7 days ago Sep 15, 2019 at 14:19

How to display information email to subscribe

By technicaldmt in WordPressKuteShop, Aug 10, 2019 at 06:43

Hi,

You said that you had the trouble with Mailchip, it is because your Mail chimp key has the problem. It may be not correct so you do not have the Email list.
I tried by adding the key of demo, and it works: http://prntscr.com/p9lihx

So pls check again your key first
Regards,

13

By: yame
8 hours ago Sep 23, 2019 at 01:26

Woocommerce error

By piliferrer in WordPressBoutique, Sep 17, 2019 at 10:41

Hi mate,

My coder checked for you already.
We just updated: remove the "kute_boutique_single_product_brand" function to move Product brands to the Tabs below, because you have customized "content-single-product.php" in child-theme, so you need to update it again, and have updated the child-theme.

Regards,
Yame

1

By: yame
4 days ago Sep 18, 2019 at 10:24

Hide "New" word + hide additional information

By hugept in WordPressBoutique, Sep 16, 2019 at 08:39

You have to use css or overwrite code

So pls use this css code to solve your issue. Remember to backup this if you want to update the theme in the future

.products .product-labels span.onsale{
font-size: 0 !important;
line-height: 1;
padding: 0;
}
.products .product-labels span.onsale::before{
content: 'SALE';
display: block;
font-size: 12px;
line-height: 20px;
font-family: 'Poppins', sans-serif;
font-weight: 400;
border-color: #222222;
background-color: #222222;
padding: 3px 10px;
text-transform: ...

5

By: yame
4 days ago Sep 19, 2019 at 02:00

Need to register WPBakery

By admin4origineight in WordPressBiolife, Sep 17, 2019 at 22:00

http://prntscr.com/p8hu03 It's done with the latest version for this plugin in your site. Pls check again

If you are satisfied with our support, would you please spend a little time to give us a good review + 5 stars on website https://themeforest.net/item/biolife-organic-food-wordpress-theme/reviews/22239723. It's really very worth with me.

Thank you!
Yame

3

By: yame
3 days ago Sep 20, 2019 at 02:29

INSTALLATION SERVICE

We offer service for $29. If you would like to use it, please click here to provide your credential information.

CUSTOMIZED SERVICES

Use our expert service to turn your ideas into reality. Click here to provide your needed information.

WORKING TIME

Our support service works from Monday to Friday.
Mean time (GMT +7):
+ 7:30 - 11:30 AM
+ 1:30 - 5:30 PM
We will try to answer all the questions within 24 hours and solve them as quickly as possible