138 topics
TOPIC POSTS LAST POSTER
i have a problem with search icon on my site

By kaypuccino in WordPressBifuny, May 29, 2019 at 09:33

Ahh. Because it is not updated for demo yet. When we update for the demo site, you will get the latest version for this plugin.
I will actively update you when the demo has been updated.
Thanks!

4

By: yame
a month ago Jun 1, 2019 at 09:18

display all categories and subcategories

By bregovski in WordPressWorldmart, May 31, 2019 at 20:09

I don't know if it is exact but my coder checked many times, tried with some of ways, and he still sees it works. :(

7

By: yame
a month ago Jun 6, 2019 at 08:56

Обновление темы

By liloonchina in WordPressWorldmart, May 30, 2019 at 08:42

I asked the coder, he said that you should wait for few days, they would update on the demo site, then you can download from demo site then update for your site later.

Thanks for your patience!

17

By: yame
a month ago Jun 5, 2019 at 03:05

Theme Inconsistencies with WP Bakery Page Builder formerly known as Visual Composer

By Cubic_IT in WordPressTuran, Jun 7, 2019 at 12:01

Hi mate,

I cannot reach into your back end dashboard. It says this: http://prntscr.com/nzqrq8

Pls check again then let me know. So I will check the issue for you

Regards,
Yame

1

By: yame
a month ago Jun 10, 2019 at 02:13

Hover over product in shop prevents people from clicking on it.

By mamajenedesigns in WordPressTuran, May 31, 2019 at 17:43

I also checked your another ticket.
If you want to use this plugin, then you can contact to the author of this then they will give you the support

Regards,
Yame

5

By: yame
a month ago Jun 11, 2019 at 08:26

Theme is causing issues with woocommerce

By mamajenedesigns in WordPressTuran, Jun 10, 2019 at 19:26

Hi mate,

Excuse me, do not understand you mean very well.

Could you please take a video so that you can describe clearly your issue? Then my coder will check again for you

Regards,
Yame

1

By: yame
a month ago Jun 11, 2019 at 08:14

Revolution slider conflict with Merci theme

By Pollimediafi in WordPressMerci, May 27, 2019 at 18:01

So for now, please backup your content and data, provide again your admin + cPanel account, then my coder will help you to update the theme to version 2.x

27

By: yame
a month ago Jun 14, 2019 at 07:46

How To Add Field For Signature On Invoice / Faktur in Woocommerce

By soklik123 in WordPressMedien, Jun 13, 2019 at 02:59

Hi,

I also got your requirement in Customized Services. I will ask if there is any coders can check and do the job for you.

I will inform you in ticket of Customized services.

Thank you!
Yame

1

By: yame
a month ago Jun 14, 2019 at 01:32

I have a probelm: Brand

By cep268 in WordPressKuteShop, Jun 13, 2019 at 22:38

Hi mate,

Thanks for your contacting to support service

Could you please take the screenshot for your issue? Then I will check faster

Awaiting for your reply ...
Regards,
Yame

1

By: yame
a month ago Jun 14, 2019 at 08:18

rESPONSIVE

By almaflo in WordPressBoutique, Jun 14, 2019 at 08:00

Hi mate,

I got your issue. However both of your pw are not correct: http://prntscr.com/o1rine

I cannot access to your site. Pls check again then provide me the correct one

Regards,
Yame

2

By: yame
a month ago Jun 14, 2019 at 10:05

I have a probelm: Brand

By cep268 in WordPressKuteShop, Jun 14, 2019 at 11:29

Hi mate,

Excuse me, is this the field you are mentioning to? http://prntscr.com/o2pqow

Pls let me know more details then I will give you the correct answer

Awaiting your reply ...
Yame

1

By: yame
a month ago Jun 17, 2019 at 01:49

About Activation

By SHHaidary in WordPressWorldmart, Jun 14, 2019 at 15:43

Hi,

I am not sure that I understand well your question. But here I would like to give you:

- After you upload the theme successfully,please click Activate here: http://prntscr.com/o233oo
- In case you are activating another theme, please click Activate theme here: http://prntscr.com/o2353n

If your question is another, please take the screenshot then ...

1

By: yame
a month ago Jun 15, 2019 at 02:22

I've a Issue about space / gap between 2 Columns

By SHHaidary in WordPressWorldmart, Jun 17, 2019 at 15:31

Hi mate,

Please provide me your admin account. I would like to check in your site then will help you

Regards,
Yame

1

By: yame
a month ago Jun 18, 2019 at 00:52

Changing Header

By BrettFerguson in WordPressBiolife, May 30, 2019 at 10:53

Today I get the feedback from coder:

2. Change the Menu from left to right in Mobile version: It belongs to customized work, so pls contact to our customized services.

4. Because your hover color is same with the text color so you just change to another color, it will work

5. If ...

33

By: yame
26 days ago Jun 21, 2019 at 02:22

¿How can I enable search in mobile?

By kimerikal in WordPressSmarket, Jun 20, 2019 at 07:49

Hi mate,

This will be updated in the next version. Hope that you will be patient to wait for the released update package on Themeforest then you can download to update for your site

Thank you!
Yame

2

By: yame
23 days ago Jun 24, 2019 at 02:57

can't activate paid plugins

By top10top in WordPressKuteShop, Jun 19, 2019 at 20:09

http://prntscr.com/o4n33d Sorry I cannot access to your admin account. Could you please check it again?
Thanks!

6

By: yame
27 days ago Jun 21, 2019 at 01:46

Various problems

By codex71 in WordPressFameshop, Jun 12, 2019 at 08:57

This is your current Footer and I do not see any errors as in your attachment: http://prntscr.com/o4srtc

So can you show me the error you are seeing in your site? I will check again for you

Thanks!

11

By: yame
26 days ago Jun 21, 2019 at 10:30

Show Products Short Description on Shop Page

By chaosm in WordPressHealthyFood, Jun 20, 2019 at 10:27

My coder checked and said that: He could add the description in the new place for you, but he could not remove the description in the old place: http://prntscr.com/o6swii

It was customized with the original theme. So if possible, we just can help you to add the description to the new ...

5

By: yame
21 days ago Jun 26, 2019 at 07:54

site homepage editing

By dijitalSA in WordPressOcolus, Jun 21, 2019 at 13:49

You can change the pw for your cPanel and provide again the correct account in the Secret information box.

And provide the admin account also. Then I will check the problem for you. If possible, you can take the screenshot for your issue, I will check faster

Thank you!
Yame

4

By: yame
22 days ago Jun 25, 2019 at 10:07

Unable To Install Demo Content

By moiezmaknojiya in WordPressKuteShop, Jun 26, 2019 at 10:16

Hi mate,

I guess that your importing demo process was not completed. Please provide me your admin + cPanel account (FTP is also fine)

I would like to check in your site then help you to install the theme. And, let me know which home page demo you want to import

Awaiting ...

1

By: yame
20 days ago Jun 27, 2019 at 01:51

Icons

By chaosm in WordPressHealthyFood, Jun 26, 2019 at 15:37

Hi,

Oh sorry, could you take a screenshot for your question? I would like to understand then will give you the correct answer

Awaiting your reply ...
Yame

1

By: yame
16 days ago Jul 1, 2019 at 03:51

Big problem with Theme, Ovic Tools and a plugin

By chaosm in WordPressHealthyFood, Jun 25, 2019 at 07:43

As I said last time, you site is being saved when it had the errors with Toolkit so some of your elements was being missed the setting.

Now just edit again your page, add again the content and align some elements then it will display properly. The errors completely fixed.

Do you ...

12

By: yame
16 days ago Jul 1, 2019 at 03:21

help

By Masrie in WordPressTechOne, Jun 30, 2019 at 01:42

Hi,

If you want this to display full, pls refer this: https://prnt.sc/o8trzl

My coder guides you how to make the tab to display full

Regards,
Yame

1

By: yame
16 days ago Jul 1, 2019 at 03:24

Variations/Attritbutes not saving

By kamranmustufa in WordPressVoka, Jun 27, 2019 at 11:31

I changed the items perpage in Shorctde Products and it changes in front end page normally: http://prntscr.com/oab0hy

I do not meet any connection error as in your attachment. Could you please check again and provide me a video if you meet the problem again?

8

By: yame
14 days ago Jul 4, 2019 at 01:40

Update Mail (02/07/2019) - How to execute.

By nw_gernika in WordPressBoutique, Jul 2, 2019 at 17:38

Basically, we can update theme by using admin account only. But we need ftp account, then we can check if there are any errors or problems during updating.
Because this is the complete different version of theme, so it does not have the message to update

So, if you need we ...

3

By: yame
9 days ago Jul 8, 2019 at 08:34

3 June 2019 upgrade

By PLheadquarters in WordPressAdella, Jul 9, 2019 at 12:51

Hi mate,

My coder has checked your site. And he said that, if you did not custom anything in your site, you still could update the latest version of theme to be overwritten to the old version.
So just update the theme from the old version to the latest version in ...

1

By: yame
7 days ago Jul 10, 2019 at 03:52

icon problem

By xesdeniz in WordPressMerci, Jul 9, 2019 at 19:52

Hi,

Could you please provide me your admin + ftp account? I would like to check in your site then will give you the correct answer

Awaiting your reply ...
Regards,
Yame

1

By: yame
7 days ago Jul 10, 2019 at 03:23

Voka theme options gone

By dennisv in WordPressVoka, Jul 9, 2019 at 14:19

http://prntscr.com/ocyhkn Excuse me, I cannot reach into your account. Pls check it again

3

By: yame
7 days ago Jul 10, 2019 at 07:02

About Topbar Hotline option

By SHHaidary in WordPressWorldmart, Jul 5, 2019 at 16:18

We recommend that you do not try to create more space for each mega menu column. Because if there is more space, some columns will jump down below, and will be messy. Or you can remove the product outside. This is the solution for you

6

By: yame
6 days ago Jul 11, 2019 at 10:15

Logo display issue & Widgets

By ravijhag in WordPressVoka, May 11, 2019 at 20:53

Excuse me, when I checked your site, the logo was still there (even now, it is being on your sticky menu). So can you let me know more details for this?

13

By: yame
3 days ago Jul 15, 2019 at 00:57

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