153 topics
TOPIC POSTS LAST POSTER
problems with importing sample data

By brandom205 in WordPressKuteShop, Apr 23, 2019 at 19:12

Hi mate,

Could you please provide me your admin + ftp account of your site?

I would like to check in your site then will help you to install the theme. Pls let me know which home page demo you want to import

Awaiting your reply ...
Regards,
Yame

1

By: yame
26 days ago Apr 24, 2019 at 01:57

Numbered footers

By asaakingoa in WordPressOcolus, Apr 22, 2019 at 18:15

I see.

As my coder gives you the suggestion, you can build a new page, use shortcode Ocolus - Products then add the products you want to show > Add for this page to be the home page. Therefore you will not need to remove anything.

In case you still want to ...

4

By: yame
26 days ago Apr 24, 2019 at 04:05

Visual composer says no licence

By VS-Automatic in WordPressSmarket, Apr 17, 2019 at 05:41

Hi,

When I check your attachment, I just understand that some pages (you built before) are missing.

You have total 38 pages, and you have to click in tab Show all, then you will see all: http://prntscr.com/ngit96
If this is not your intention, please explain more details. Thank you!

8

By: yame
25 days ago Apr 25, 2019 at 02:25

Custom CSS/JS

By kompremos in WordPressWorldmart, Apr 24, 2019 at 17:47

I got feedback from coder:
He checked what you said in ticket, he saw that Custom Css field is not working. We will update in the next version.

You are able to add the the custom css in Customize. When we finish update the theme, you can use to add in Custom ...

2

By: yame
25 days ago Apr 25, 2019 at 10:26

I cannot close the vertical menu in my home page.

By ayhansenay in WordPressTechOne, Apr 18, 2019 at 21:17

Could you please provide me your email address?

I will ask the coder. In case he has the latest package version, I will share for you

Thanks!

6

By: yame
20 days ago Apr 30, 2019 at 03:11

Checkout page not working

By r_webster in WordPressLuckyShop, Mar 15, 2019 at 18:27

When you purchased the theme from Themeforest, you do not need to add any keys, license keys for your site and you still get the latest version of all features. We will update for the theme, and you are allowed to update those features.

In your case, after migrating the whole ...

31

By: yame
18 days ago May 2, 2019 at 00:48

Latest theme version

By Alvaro86 in WordPressKuteShop, Apr 25, 2019 at 11:12

I see that you are using the latest version of theme. It is 3.3.0
So do you need any assists in this ticket?

3

By: yame
20 days ago Apr 30, 2019 at 10:06

Product category

By winifredezeani in WordPressKuteShop, Apr 30, 2019 at 02:01

Hi mate,

The account you provided in the previous ticket was not correct: http://prntscr.com/njb6pg

Pls check again then provide the correct one. Then my coder will check for you

Regards,
Yame

1

By: yame
18 days ago May 2, 2019 at 01:20

woocommerce order by bug

By redman5314 in WordPressBiolife, Apr 27, 2019 at 19:27

I got feedback from the coder:
Because you installed WPML plugin, so it caused the cache for the database.
So if you can edit again then save each product, it will be fine.
Pls try then let me know the result

4

By: yame
14 days ago May 6, 2019 at 10:45

Product category

By winifredezeani in WordPressKuteShop, Apr 28, 2019 at 17:37

I sent your issue to my coder already but for now he cannot access to your admin account: http://prntscr.com/njb6pg

Pls check and provide again the correct one.

Thanks!

4

By: yame
18 days ago May 2, 2019 at 01:18

Theme Options not working

By meehar21 in WordPressBoutique, May 1, 2019 at 12:07

Hi mate,

I cannot access to your admin account: http://prntscr.com/njc74d It keeps loading then show nothing.

Pls check again and let me know when it is ready to work. I will check in your site then give you the correct answer

Regards,
Yame

1

By: yame
18 days ago May 2, 2019 at 03:50

I CAN NOT IMPORT DEMO TO KUTESHOP THEME

By elmatharim in WordPressKuteShop, May 2, 2019 at 17:25

Hi mate,

Here I got your FTP account.
Please provide me your admin account also then we will help you to install the theme with demo 01

Awaiting your reply ...
Regards,
Yame

2

By: yame
17 days ago May 3, 2019 at 02:20

How to much money ?

By soklik123 in WordPressMedien, May 3, 2019 at 10:03

Hi,

1. Okay my coder understood this
2. He is wondering: For the one who has the membership cart, then he will get the wholesale price from you? And do you want to setup the Discount for each membership or for each product?

Pls explain then my coder will check for you
Regards,
Yame

1

By: yame
14 days ago May 6, 2019 at 01:49

Problem With Shop Page

By jonesonlinesolutions in WordPressBoutique, May 6, 2019 at 15:09

Hi,

Could you please provide me your admin account? I would like to check in your site then will help you to find the solution

Awaiting your reply ...
Yame

1

By: yame
13 days ago May 7, 2019 at 03:11

No Information on Custom Menu

By mamajenedesigns in WordPressTuran, May 4, 2019 at 17:05

I am sorry about this. Your contributions are very valuable and I will update the documentation
We are re-new the document to make it more completely.
Thank you so much!

3

By: yame
13 days ago May 7, 2019 at 03:38

Missing photo size options in posts

By mamajenedesigns in WordPressTuran, May 6, 2019 at 21:52

I am sorry, I sent your issue to my coder and even him could not understand you mean :(
Can you help me to explain more clearly and detailed for your problem with Blog post images??

Thanks !

3

By: yame
12 days ago May 8, 2019 at 02:04

Turan: Instagram information missing

By mamajenedesigns in WordPressTuran, May 5, 2019 at 04:12

When I tried to add and config the Instagram from demo (because I do not have the ID of yours) and here will be the appearance of this shortcode in your site: http://prntscr.com/nlw1nh
I do not see any problem. Or could you please config to show the instagram then I will ...

5

By: yame
12 days ago May 8, 2019 at 08:26

Eliminate date on Biolife Child theme

By seidelinformatica in WordPressBiolife, May 7, 2019 at 14:53

Hi mate,

Could you please help me to explain more clearly for your question?

Then provide me your admin account. I will check in your site and give you the correct answer

Awaiting your reply ...
Yame

1

By: yame
12 days ago May 8, 2019 at 01:57

Can't modify tax settings in Woocommerce

By codex71 in WordPressFameshop, May 8, 2019 at 13:19

Hi mate,

I will ask the coder to check for you. I will inform you when I get his feedback

Thanks for your patience!

Regards,
Yame

1

By: yame
10 days ago May 10, 2019 at 03:20

How to add separate banner images for all pages and product pages

By intarcss in WordPressBiolife, Apr 5, 2019 at 06:30

The Bog page will set banner here: http://prntscr.com/nmnooi

The other pages can set banner in Edit pages

34

By: yame
10 days ago May 10, 2019 at 03:19

Problem with cache/images

By codex71 in WordPressFameshop, May 10, 2019 at 10:18

Hi codex71
There are much plugins, you can try with the WP Super Cache plugin and let me know your results
Regards

1

By: yame
9 days ago May 11, 2019 at 07:20

Orhan Veli karaman

By dijitalSA in WordPressOcolus, May 10, 2019 at 12:50

Hi dijitalSA
Could your describe more details with some screenshot? We will check and help you
Regards

1

By: yame
9 days ago May 11, 2019 at 07:35

inner page problem

By fowzi2007 in WordPressKuteShop, May 9, 2019 at 21:30

Hi fowzi2007,
I have checked and found your settings, they are full width but it 's not the same our demo.
Did you have any custom? Please provide your FTP or CPANEL accounts. My coders would like to check directly and show you.
Regards

7

By: yame
7 days ago May 13, 2019 at 05:48

Need some help

By VS-Automatic in WordPressSmarket, May 13, 2019 at 05:58

Hi VS-Automatic
Could you please provide your FTP or Cpanel account? I would like to check directly and show you which files and where is it.
Regards

1

By: yame
7 days ago May 13, 2019 at 14:45

DATA DELETED

By Daymondy in WordPressKuteShop, Dec 28, 2018 at 00:32

Hi mate,

Today we come back after the day off for vacation.

I cannot reach into your admin account anymore: http://prntscr.com/np53zn Pls check it and provide the correct one, I will continue to check the remaining issues for you

Regards,
Yame

79

By: yame
4 days ago May 16, 2019 at 00:35

Demo Content Not Working

By amray1 in WordPressKuteShop, May 13, 2019 at 22:12

It's done. Please check it

3

By: yame
5 days ago May 15, 2019 at 02:54

cannot import demo

By BrettFerguson in WordPressBiolife, May 18, 2019 at 09:45

Hi mate,

I guess that your importing demo data process was not completed.

Pls provide me your FTP or cPanel account. I will check then will help you to install the theme correctly. And, let me know the home page demo you want.

Can I reset your whole site and re-install the ...

1

By: yame
20 hours ago May 20, 2019 at 01:20

My account box sign up

By elmatharim in WordPressKuteShop, May 17, 2019 at 11:14

Excuse me, could you please take the screenshots for the areas you want to change?

I will check then give you the guideline.

Thanks!

3

By: yame
20 hours ago May 20, 2019 at 01:38

Questions re: Expand/Collapse Product Category - # of Products per Page - Bulk Price Increase

By nec168 in WordPressBoutique, Jan 18, 2019 at 05:09

Hello Yame,

I'm not sure if displaying 1979 products which might not all be available to add to cart explains why my pages are showing different number of products per page. Especially if I'm looking at one category only. If you set the pages to display 25 products per ...

6

By: nec168
3 months ago Jan 24, 2019 at 05:30

Site Timeout

By seyhan in WordPressBiolife, Oct 29, 2018 at 03:03

Hi,

Please reply here

3

By: james
3 months ago Jan 31, 2019 at 02:04

INSTALLATION SERVICE

We offer service for $29. If you would like to use it, please click here to provide your credential information.

CUSTOMIZED SERVICES

Use our expert service to turn your ideas into reality. Click here to provide your needed information.

WORKING TIME

Our support service works from Monday to Friday.
Mean time (GMT +7):
+ 7:30 - 11:30 AM
+ 1:30 - 5:30 PM
We will try to answer all the questions within 24 hours and solve them as quickly as possible