296 topics
TOPIC POSTS LAST POSTER
Breadcrumbs Problem

By bilalhizardere in WordPressTechOne, Feb 23, 2019 at 09:05

Pls translate again in Loco > Theme: http://prntscr.com/mwq9m1

5

By: yame
13 days ago Mar 12, 2019 at 10:01

Back to Top Button

By bilalhizardere in WordPressTechOne, Mar 3, 2019 at 13:24

Please check again your site. The button is there already

5

By: yame
12 days ago Mar 13, 2019 at 02:27

One section is do not appeared in the Row.

By zinmin_soe in WordPressOcolus, Mar 11, 2019 at 08:37

Hi mate,

I check your site and see that you are activvating plugin WC WooCommerce. I deactivate this then now your products are displaying on your site

So if you do not need this, you can deactivate plugin
Regards,
Yame

1

By: yame
13 days ago Mar 12, 2019 at 16:36

Site speed

By tzuribird in WordPressKuteShop, Mar 7, 2019 at 09:09

Hi mate,

I got feedback from coder: He helped you to improve the speed of your site.

However you have some heavy image's size so the score is a little bit lower: https://prnt.sc/mw3wfz. So you should optimize the size and image size to get the best scores.

Regards,
Yame

4

By: yame
13 days ago Mar 12, 2019 at 00:35

Design in shop page

By GladicMonster in WordPressKuteShop, Mar 4, 2019 at 03:55

He said that you can replace the total cache plugin by another plugin or do not use ajax shop

9

By: yame
12 days ago Mar 13, 2019 at 09:45

How to Extend Template Medien

By soklik123 in WordPressMedien, Mar 12, 2019 at 08:45

Hi,

If your support has expired, you should extend it. Then you will continue to get support for this theme.

When you extend the support, you can continue to submit ticket here then I will check for you

Regards,
Yame

1

By: yame
9 days ago Mar 16, 2019 at 01:49

search function on mobile site

By rvdpteg in WordPressFastShop, Mar 7, 2019 at 12:00

"I am sorry to hear that. But unfortunately Mr.ngocthang.ict is not here anymore.
So we cannot know what he customized for your site. And this was the customized site so we cannot support for this.
I just only know to give you the intention so you can basing on to ...

3

By: yame
11 days ago Mar 14, 2019 at 01:57

Hide "uncategorized"

By Driftking in WordPressBiolife, Mar 12, 2019 at 21:59

Hi,

We checked it and this is the default displaying of Woo. We cannot touch into this to fix anything

Regards,
Yame

2

By: yame
9 days ago Mar 16, 2019 at 03:51

Validation all Theme License and Plugin

By rothorder in WordPressKuteShop, Feb 27, 2019 at 19:11

Okay Thanks

I check in your site. There is no place that asks about the license. And, As I said above, you do not need to add any license key when you purchased the theme from Kutethemes. We update all plugins, and you just only update the plugins via the theme ...

9

By: yame
11 days ago Mar 14, 2019 at 09:33

Demo Import

By theboostnation in WordPressKuteShop, Mar 11, 2019 at 15:26

Hi,

It's done. Pls check your site again.

If you are satisfied with our support, would you please spend a little time to give us a good review + 5 stars on website http://themeforest.net/downloads. It's really very worth with me.

Regards,
Yame

3

By: yame
11 days ago Mar 14, 2019 at 09:26

Demo Install

By KreativeAliens in WordPressKuteShop, Mar 13, 2019 at 17:49

It's done. Pls check your site again

If you are satisfied with our support, would you please spend a little time to give us a good review + 5 stars on website http://themeforest.net/downloads. It's really very worth with me.

Thank you!

2

By: yame
11 days ago Mar 14, 2019 at 07:47

Gallery on product page doesn't work.

By vhonkdigital in WordPressVoka, Mar 12, 2019 at 05:15

So for now, please check your site again. Does it work?

4

By: yame
9 days ago Mar 16, 2019 at 06:39

Instagram Section is not working please check what's the issue

By ravijhag in WordPressVoka, Mar 4, 2019 at 03:48

Please check again the issue, my coder fixed for you
http://prntscr.com/mym2qm

Regards,
Yame

12

By: yame
9 days ago Mar 16, 2019 at 07:48

Whatsapp Buttons Problem

By bilalhizardere in WordPressTechOne, Mar 2, 2019 at 20:19

You're welcome. And hope that with this support, you will re-rate with 5 stars for me on Themeforest. It is really worth

Thank you!

8

By: yame
10 days ago Mar 15, 2019 at 09:34

Error Load Products

By demonkey in WordPressOcolus, Mar 4, 2019 at 09:24

You're welcome.

If you are satisfied with our support, would you please spend a little time to give us a good review + 5 stars on website https://themeforest.net/item/ocolus-multipurposes-woocommerce-theme/reviews/22962624. It's really very worth with me.

Thank you!

7

By: yame
10 days ago Mar 15, 2019 at 09:19

Menu sensitivity

By broadcastseo in WordPressBoutique, Mar 13, 2019 at 23:56

HI,

It's done.
The coder put the code in custom css of Customizing, line 28-30
He said that you should back up this file.

Pls check again your site then let me know the result

Hope that with this support, you will spend a little time to go to Themeforest then rate with 5 stars ...

3

By: yame
10 days ago Mar 15, 2019 at 08:50

Product brands are showing up in single product page

By firam03 in WordPressAyvo, Mar 14, 2019 at 14:35

Thanks for providing account.

My coder also checked the problem. It's because we have to style the theme as the original design. The brands are not included in design. So if you want to add brand for each product, you have to custom it.

Hope that you will understand for this

Regards,
Yame

3

By: yame
6 days ago Mar 19, 2019 at 02:26

When you add and save a short code in the properties of the goods appears slash.

By bregovski in WordPressWorldmart, Mar 15, 2019 at 09:58

Hi mate,

My coder checked your site also, and he got that we did not built this (3D) for theme. That is the third party plugin you added more, so you can contact to the author of that plugin to get support. We just know to help you to solve all ...

3

By: yame
6 days ago Mar 19, 2019 at 02:35

Very slow work of template Biolife - Organic Food WordPress Theme

By DmitrySaroka in WordPressBiolife, Mar 13, 2019 at 12:14

You're welcome

If you are satisfied with our support, would you please spend a little time to give us a good review + 5 stars on website https://themeforest.net/item/biolife-organic-food-wordpress-theme/reviews/22239723. It's really very worth with me.

Thank you!
Yame

3

By: yame
6 days ago Mar 19, 2019 at 10:13

how to edit Home Page?

By Jugnujet in WordPressOcolus, Jan 5, 2019 at 15:21

I am sorry for this inconvenience.

But please give them the times to build. They are still trying to finish the process. I will inform you when these 2 home page are released

Thanks for your patience!

28

By: yame
4 days ago Mar 21, 2019 at 09:34

SVG 404 error in index line 1631

By dracogto in WordPressTechOne, Feb 26, 2019 at 02:09

I will ask the coder if it is needed to update in theme. But to be safe, you should backup for this also
Thanks!

11

By: yame
2 days ago Mar 23, 2019 at 15:38

Menu Navigation & Footer Issues

By Christian24 in WordPressAyvo, Mar 18, 2019 at 09:02

Hi,

- To change Menu Shop: Please go to Appearance > Menus > Primary Menu then edit your Shop menu item: http://prntscr.com/n0wihi

- Footer: Go to Theme Options > Footer: check the footer you are using: http://prntscr.com/n0wiya then go to Footer Builder > Edit for your Footer: http://prntscr.com/n0wjb8

Regards,
Yame

2

By: yame
4 days ago Mar 21, 2019 at 10:05

Unable to install demo

By Lekkistore in WordPressKuteShop, Mar 20, 2019 at 07:19

This is the documentation for Kuteshop theme. Please refer this then let me know if it needs to update anything. It will be appreciated.
https://help.kutethemes.net/docs/kuteshop-3-0/

Thank you!

7

By: yame
18 hours ago Mar 25, 2019 at 02:22

Admin icons and search box on mobile

By Bilancino in WordPressBiolife, Mar 15, 2019 at 19:28

http://prntscr.com/n2g9za
Pls check it again.

Regards,

5

By: yame
17 hours ago Mar 25, 2019 at 03:53

Need help on Home 04

By whitesoftx in WordPressKuteShop, Mar 20, 2019 at 15:00

You're welcome.

If you are satisfied with our support, would you please spend a little time to give us a good review + 5 stars on website https://themeforest.net/item/kuteshop-multipurpose-woocommerce-wordpress-theme/reviews/13012521. It's really very worth with me.

Thank you!
Yame

11

By: yame
16 hours ago Mar 25, 2019 at 04:05

Import Demos in Worldmart theme

By abdulbs1 in WordPressWorldmart, Feb 16, 2019 at 04:53

In Theme Options > Single products, then select the left / right sidebar position then choose the sidebar: http://prntscr.com/n2gggn

30

By: yame
16 hours ago Mar 25, 2019 at 04:22

INSTALLATION SERVICE

We offer service for $29. If you would like to use it, please click here to provide your credential information.

CUSTOMIZED SERVICES

Use our expert service to turn your ideas into reality. Click here to provide your needed information.

WORKING TIME

Our support service works from Monday to Friday.
Mean time (GMT +7):
+ 7:30 - 11:30 AM
+ 1:30 - 5:30 PM
We will try to answer all the questions within 24 hours and solve them as quickly as possible