16 topics
TOPIC POSTS LAST POSTER
I can´t impor the rev slider demo content

By Camopep in WordPressMerci, Nov 4, 2017 at 00:24

Hi,

- The Slider Revolution: We cannot interfere with your host.
I'm so sorry when tell you that the creating a folder, importing demo content or uploading content..etc. from a Local host via FTP is also unsuccessful.
Probably, your host hasn't granted to us that right.

- Please, contact with your hosting ...

7

By: hoangthikhanhbg
a month ago Nov 11, 2017 at 08:58

Trouble on product page if i have 5 and more pictures

By webandpixel in WordPressMerci, Nov 13, 2017 at 08:10

Hi,

Please send to me the information about: Admin WP login details, FTP (SFTP) account and Cpanel.
(Put in the secret information box).

I'm looking forward to hearing from you!


Sincerely,
Khanh Hoang.

1

By: hoangthikhanhbg
29 days ago Nov 13, 2017 at 09:19

Need help with Bugs in the Merci Theme

By tejasmathur in WordPressMerci, Oct 10, 2017 at 18:30

Hi Nor,

Have a nice day!

Please provide me the link of your website.
We will check and send to you the solution soon!
Thanks for your patience!



Sincerely,

19

By: hoangthikhanhbg
21 days ago Nov 21, 2017 at 01:30

Coupon is spelled incorrectly on Cart page

By Nohrlind in WordPressMerci, Nov 20, 2017 at 11:40

Hi mate,

Have a nice day!

I tried access to the Domain but fails. (http://prntscr.com/hd4qgg)
Please send to me the information about: Admin WP login details and Cpanel (Put in the secret information box).
I'll check your site soon. I'm looking forward to hearing from you!



Sincerely,

1

By: hoangthikhanhbg
21 days ago Nov 21, 2017 at 01:59

Slider, WP bakery not working & can´t update merci toolkit

By eltore in WordPressMerci, Nov 20, 2017 at 21:22

Hi,

Slider Revolution: I have imported for your site. Please recheck!
See image: http://prntscr.com/hdn8gg
And do not hesitate contact me if you need help!

Can you come here: http://themeforest.net/downloads and rate me a good review + 5 stars please?
It's really very worth with me. Thank you very much!



Sincerely,
Khanh Hoang.

5

By: hoangthikhanhbg
20 days ago Nov 22, 2017 at 07:40

Footer Builder

By webstoreseo in WordPressMerci, Nov 20, 2017 at 22:40

Hi,

I tried login to your site but unsuccessful.
See image: http://prntscr.com/he1rei


Sincerely,

3

By: hoangthikhanhbg
19 days ago Nov 23, 2017 at 02:37

How can I disable Mailchimp?

By dpcdpc11 in WordPressMerci, Nov 24, 2017 at 14:32

Hi,

Because you rejected provide me the informations of theme. So, I cannot continue support for you.
We will update Merci theme soon, please wait to update! :)


Sincerely,

6

By: hoangthikhanhbg
15 days ago Nov 27, 2017 at 02:22

Stock notification error missing from product page...

By dpcdpc11 in WordPressMerci, Nov 25, 2017 at 01:44

Hi,

Because you rejected provide me the informations of theme. So, I cannot continue support for you.
We will update Merci theme soon, please wait to update!


Sincerely,

2

By: hoangthikhanhbg
15 days ago Nov 27, 2017 at 02:40

Some items doesn't work

By NOIA2016 in WordPressMerci, Nov 27, 2017 at 20:44

Hi,

Have a nice day!

1. Maybe you are talking about WPML Plugin.
And I want to notice you that, Merci theme only Support this plugin and don't include this plugin. See image: http://prntscr.com/hh2x0t

If you want to change the Languages (Spanish - English) and Currencies (Dolar - Peso), you can purchase ...

6

By: hoangthikhanhbg
12 days ago Nov 30, 2017 at 03:27

Fixing the incorrect ID for the related/upsells products

By dpcdpc11 in WordPressMerci, Nov 25, 2017 at 19:23

Hi,

Thank you so much for your attention. We will complete the theme in the next version of Merci theme. :)
And do not hesitate contact with me if you need help! You are always wwelcomed!

I would be very grateful if you go here: http://themeforest.net/downloads and rate me a good review ...

4

By: hoangthikhanhbg
a day ago Dec 11, 2017 at 02:16

I can not change the background image in revolution slider

By Topikwear in WordPressMerci, Dec 8, 2017 at 02:14

Hi,

I have fixed the issue for your site.
See image: http://prntscr.com/hlt019


Best regards,

3

By: hoangthikhanhbg
a day ago Dec 11, 2017 at 03:23

Page speed is horrible in Mercy theme

By Topikwear in WordPressMerci, Dec 8, 2017 at 02:32

Hi,

Currently, we only use some tricks to increase the speed of your site, not install the cache plugin. You can install the cache plugin for further optimization page speed.
See attached image or visit link: https://gtmetrix.com/reports/www.demosly.com/oC74gRT2

Thanks for your patience!


Best regards,

3

By: hoangthikhanhbg
a day ago Dec 11, 2017 at 10:00

Lining the cart icon in header

By digitalash in WordPressMerci, Dec 4, 2017 at 20:10

Hi Andy,

We have changed the size of Logo on your site. You can custom for yourself on Theme Options/ Custom CSS.
See image:
- http://prntscr.com/hmaci4
- http://prntscr.com/hmacob

I would be very grateful if you go here: http://themeforest.net/downloads and rate me a good review + 5 stars please? Thank you very much!
Contact ...

7

By: hoangthikhanhbg
8 hours ago Dec 12, 2017 at 03:42

Merci Themes

By B_etta in WordPressMerci, Nov 20, 2017 at 21:00

Hi,

To disable: the ajax_add_to_cart button. You want to disable the Popup on Shop page or disable the "Add to cart" / "View" button.
Because, Merci theme have two buttons.

See image: - https://prnt.sc/hm9ntz
- http://prntscr.com/hm9vyr
And tell me your answer soon.


Sincerely,

14

By: hoangthikhanhbg
9 hours ago Dec 12, 2017 at 02:40

Sidebar in Search Page?

By dpcdpc11 in WordPressMerci, Nov 25, 2017 at 15:26

Hi,

If you satisfied with mu support, please come here http://themeforest.net/downloads and rate me a good review + 5 stars please?
Thank you so much!


Sincerely,

Khanh Hoang

3

By: hoangthikhanhbg
14 days ago Nov 28, 2017 at 02:35

Merci Demo Install Issue

By digitalash in WordPressMerci, Dec 4, 2017 at 15:50

Hi,

Have a nice day!
I will close this ticket. And can you contact with me via another ticket? :)
Thanks so much!


Best regards,

2

By: hoangthikhanhbg
7 days ago Dec 5, 2017 at 01:36

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