Support services will be closed for our vacation

From: May 22nd April, 2017 to May 27th, 2017
We will re-open on Sunday 28th, 2017
22 topics
TOPIC POSTS LAST POSTER
import demo data

By thrinley in PrestashopKuteShop, May 4, 2017 at 06:13

Thanks for the reply.I dont want Mega boxs module (displayMegabox2) instead i want mega deal module so i install mega deal module in the layout builder but its not appearing in the home page, and important thing, i cannot change contact information block what so ever.Your help would be ...

11

By: thrinley
7 days ago May 18, 2017 at 09:35

ssl problem

By gzolee in PrestashopKuteShop, May 6, 2017 at 19:15

If i upload sample data the ssl is no more secure. Try with sftp. Access data 100% working

13

By: gzolee
6 days ago May 19, 2017 at 04:42

Google Fonts

By stevenkhoo in PrestashopSuperShop, May 21, 2017 at 01:08

Hi, may i know is that difficult to change fonts, do you have guildeline for me to change the theme fonts ?
I tried to change it in the color&font module but no result, may be i missed some steps.

Thanks

Regards,
Steven

0

By: stevenkhoo
5 days ago May 21, 2017 at 01:08

Quick start package for Item Purchase Code: de2265f6-2e47-4740-a646-ad33c00eec37

By thorfinn33066 in PrestashopKuteShop, May 19, 2017 at 08:27

Hi.

Please see attached jpg and comments to it below.
I understand that I need to replace the pictures and products, but I still expect it to look like the theme I have paid for before I start customizing/adding products.

BR,
Thorfinn

1. Icon moved to the right instead of the left
2. Top menu: ...

2

By: thorfinn33066
3 days ago May 22, 2017 at 12:37

Problem with theme installation.

By enfusion in PrestashopSuperShop, May 22, 2017 at 14:10

Hi,

We have installed one old theme and website worked fine, but when we installed the supershop theme, the website not load.

And we can see serveral problems (view atachments):

1. Not load Revolution Slider on Backoffice > Modules. But the module is on folder.
2. Not load Categories Menu on Vertical Menu Module.

Waiting ...

0

By: enfusion
3 days ago May 22, 2017 at 14:10

Filter on mobile site

By smarg in PrestashopBoutique, Apr 13, 2017 at 09:10

From the following link you can download the video that shows the problem with the cart on mobile and also the problem with the filters, which I have already described before.
https://mega.nz/#!xfQx0Tab!RK3lfe4In9PhD5wmqFttm6gFAU-UWS-a6QuFFH8wBXM

18

By: smarg
2 days ago May 23, 2017 at 16:28

HOME SLIDER NOT DISPLAYING IN MOBILE PHONES

By daniellm in PrestashopLogancee, May 21, 2017 at 20:09

SOLVED

1

By: daniellm
2 days ago May 23, 2017 at 21:43

LEKA PRESTASHOP TEMPLATE

By Rboullay in PrestashopLeka, May 24, 2017 at 07:28

Hello,
i still have some problem and questions please.
The parralax bloc doen't work.
Don't know why i can't activate/desactivate blocs.
The only one that seems to work is the "displayParalax5". If i desactivate it...it still working. If i increase the "ratio" nothing changed..

Further more i want to have the navigation on the left ...

0

By: Rboullay
a day ago May 24, 2017 at 07:28

left sidebar search page cannot be changed

By superfoods in PrestashopKuteShop, May 24, 2017 at 19:52

Yame, I already sent you emails at may 17th. Please answer your emails and put me in white list as i asked last time. You cannot come with the excuse that you did not receive any email...

2

By: superfoods
a day ago May 24, 2017 at 20:03

Help

By MYDIGITALPASSION in PrestashopMolly, Dec 23, 2016 at 00:23

Hello Yame,
thanks for your reply...your coder has news?
If i add to 'editor of home module' the code of 'NPS WordPress Connection module' the arrows of carousel's products in home is locked.
Maybe the problem is in code?
Thanks

mic

69

By: MYDIGITALPASSION
12 hours ago May 25, 2017 at 14:56

The trouble with installing theme on my hosting

By mickeyt27 in PrestashopBoutique, Nov 19, 2016 at 13:17

Hello Yame,

2. Now it is fine.

4. I am waiting for your solution.

Thank you

Best Regards
Michal

50

By: mickeyt27
7 hours ago May 25, 2017 at 19:37

Problem with the template

By artemifinejewelry in PrestashopLogancee, Feb 25, 2017 at 14:54

I got it.
For those requirements, pls wait for the update version. We will quickly update the theme and inform you when it finishes.

47

By: yame
18 days ago May 8, 2017 at 02:34

Password recovery page

By cultivalibre in PrestashopLogancee, May 9, 2017 at 13:58

I will note this and my coder will check it soon.
I will inform you when I get his feedback

Yame

3

By: yame
10 days ago May 15, 2017 at 08:27

No tracking code, Google Analitycs

By dysgraphic in PrestashopBoutique, May 11, 2017 at 10:20

Hello mate.

Could you please provide us your website back end + FTP account in the Secret information box below, then provide some screenshots to show clearly your issue?

Thank you
Yame

1

By: yame
10 days ago May 15, 2017 at 08:47

Custom parallax section page banner for each product

By helou in PrestashopLogancee, Apr 29, 2017 at 17:03

Sorry for delay reply.
Excuse me. Your explanation is not clear enough so we still don't get it yet.
Could you show us the other screenshots then provide your account. We will check it
Thanks

5

By: yame
7 days ago May 18, 2017 at 03:53

Got some exceptions and frequently getting error 500 too in front office. Screenshot attached.

By bhuwanji in PrestashopSuperShop, Apr 27, 2017 at 04:33

Here I send you my result. I still see that the products display fully in your site and the product id = 209 still can be opened well.

Pls see my attachments below

9

By: yame
11 days ago May 15, 2017 at 02:49

Contact Us and About Us page for London Star Theme

By shupor in PrestashopLondon Stars, Apr 25, 2017 at 11:29

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Sincerely,
Yame

6

By: yame
7 days ago May 18, 2017 at 03:59

Position slider

By prestanitro in PrestashopLondon Stars, May 8, 2017 at 11:12

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Sincerely,
Yame

5

By: yame
7 days ago May 18, 2017 at 03:59

ContentBox

By estructurademoda in PrestashopBoutique, May 10, 2017 at 20:44

Hello mate.

The configuration that you said is for front end. The category page is the inner page so there will not have this config for this.

Hope you understand;
Regards,
Yame

1

By: yame
13 days ago May 13, 2017 at 01:03

description on categories

By AnabelZ in PrestashopBoutique, May 11, 2017 at 18:18

Hello,

As I understand your issue is that you want to show the description and banner for your category page, right?
You can go to Ovic page banner to create a new banner for your any page that you want

Regards

1

By: yame
13 days ago May 12, 2017 at 08:28

Prestashop Version 1.7 compatibility

By FonkyVass in PrestashopLeka, May 11, 2017 at 09:17

Version 1.7 of Prestashop is the new section that we are researching for updating.
We are going to plan to do a new framework for Prestashop version 1.7. We will update the theme for Prestashop version 1.7 in the future.
Hope you understand for this.

Many thanks
Yame

3

By: yame
12 days ago May 13, 2017 at 09:36

Expanding menu issues.

By thorfinn33066 in PrestashopKuteShop, May 12, 2017 at 08:28

Hello,

These are my results when I checked the problem in your site. I did not see the same with yours.

Pls see my attachments below.

Regards,
Yame

1

By: yame
12 days ago May 13, 2017 at 09:30

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