18 topics
TOPIC POSTS LAST POSTER
Misspelling and undefined undefined

By dracogto in WordPressTechOne, Feb 21, 2019 at 21:04

FTP info attached

2

By: dracogto
a day ago Feb 22, 2019 at 15:33

Old IMG Files at Homepage

By bilalhizardere in WordPressTechOne, Feb 23, 2019 at 08:57

Hello there. I changed soem picture on my site (because some pictures are contaşns shadows at background ). i change it and it looks normal now at the shop page, category page, single product page. For example there is a sample for you. https://tasbazar.com/urun/184861 there is new product pic and ...

0

By: bilalhizardere
12 hours ago Feb 23, 2019 at 08:57

Breadcrumbs Problem

By bilalhizardere in WordPressTechOne, Feb 23, 2019 at 09:05

Hello there. i added some code my site and until last update everything is normal. i change the breadcrumb "Home" text to my language. There was some code for functions.php and i used it. But today the codes are not working. if you want, i share it (the codes). pls ...

0

By: bilalhizardere
12 hours ago Feb 23, 2019 at 09:05

My site isvery slow

By bilalhizardere in WordPressTechOne, Jan 22, 2019 at 19:16

Hi mate,

Could you take a screenshot for your issue, then I will check faster

Thank you!

3

By: yame
26 days ago Jan 28, 2019 at 00:45

Everything in my Cart appears in English while woocommerce is setup in Spanish

By jsaldi2000 in WordPressTechOne, Jan 31, 2019 at 00:18

Hi mate,

The theme is just available for English only.

If your site is multi language, you can use plugin WPML. This is the paid plugin and it will translate automatically.
Otherwise, you can use Loco translate plugin. This is a free plugin so you have to translate manually.

If you ...

1

By: yame
23 days ago Jan 31, 2019 at 02:11

Language Translate Problem

By bilalhizardere in WordPressTechOne, Feb 16, 2019 at 06:04

Hi mate,

This will be update in the next version. Pls wait for the released package then download to update for your site

Regards,
Yame

1

By: yame
7 days ago Feb 16, 2019 at 07:49

Your theme (TechOne) contains old copies of some WooCommerce template files.

By pillowcenter in WordPressTechOne, Feb 16, 2019 at 15:20

Hi mate,

We updated all the out of date templates for you. Currently we see that you are using version 1.4.2 for theme. This is not the newest version. But we will update this on the next one. So, you can wait for the latest version 1.4.4 then update for your ...

1

By: yame
5 days ago Feb 18, 2019 at 06:26

Can not install Techone theme

By driveht in WordPressTechOne, Dec 18, 2018 at 15:45

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Sincerely,
Yame

5

By: yame
28 days ago Jan 26, 2019 at 01:38

Shop Page İmage Blur

By bilalhizardere in WordPressTechOne, Jan 18, 2019 at 14:25

Hi mate,

We also checked your issues and saw that:

Blurry images: It's because of your image quality. It will be more blurry when showing on the High-resolution screen or on the mobile. You should raise the quality of all your images up to get the best resolution

Regards,
Yame

1

By: yame
a month ago Jan 21, 2019 at 04:26

Product Images in mobile not there!

By bilalhizardere in WordPressTechOne, Jan 25, 2019 at 22:38

My coder also checked your issue, and he said that it will belong to the customize work. It is out of support ability.

Hope you understand for this
Regards,
Yame

3

By: yame
25 days ago Jan 29, 2019 at 02:11

Error trying to import data to slider revolution

By jsaldi2000 in WordPressTechOne, Jan 30, 2019 at 04:14

It;s so great when you could solve your issue.
We are in GTM +7.
If you have any questions, just submit ticket and provide account. I will check for you

So, if you do not need any assistance in this ticket, I will close it.
Regards,
Yame

3

By: yame
24 days ago Jan 30, 2019 at 16:35

Missing TechStore Elements

By jsaldi2000 in WordPressTechOne, Jan 30, 2019 at 16:08

Hmm I see. But the theme you purchased is Techone. Currently we just have design like the shortcode you see in the theme, not in the document. And pls build your site with the style you get in theme

Thanks for your undestanding!

5

By: yame
15 days ago Feb 8, 2019 at 05:42

need hep in theme

By Altayir01547896 in WordPressTechOne, Jan 6, 2019 at 17:57

2. We cannot access to your admin account. But he suggested that you can delete the Toolkit plugin then re-install it. He also updated the correct Toolkit plugin that solved this problem. So pls try then let me know your result
Regards,
Yame

47

By: yame
9 days ago Feb 14, 2019 at 01:47

How to add Mega Menu Item into Vertical Menu in TechOne theme?

By skyrocketMY in WordPressTechOne, Feb 13, 2019 at 00:57

Hi mate,

Here I make a video to guide you how to create a new mega menu on Vertical menu:
https://drive.google.com/file/d/1o-V7oe74kGzEbEPPh5rUWP06-rY3d_NP/view?usp=sharing

Hope that it will be useful for you
If you are satisfied with our support, would you please spend a little time to give us a good review + 5 stars on ...

1

By: yame
10 days ago Feb 13, 2019 at 08:49

Fixed Header and Logo

By joseimaz1 in WordPressTechOne, Feb 14, 2019 at 04:01

Ahh. This is designed to show menu, so it is impossible to add logo there. Except you have to customize your site
Hope you will understand for this

3

By: yame
9 days ago Feb 14, 2019 at 15:21

Add On Checkbox problem

By bilalhizardere in WordPressTechOne, Feb 14, 2019 at 15:45

Hi mate,

That element is because you used another plugin and it was not styled yet, so of course it is not the problem about the theme.
However, we will provide you a css file so that you can remove this without affecting into the other features

.ywapo_options_container .ywapo_input.ywapo_input_checkbox.ywapo_price_fixed{ display: none; }
Pls add ...

1

By: yame
8 days ago Feb 15, 2019 at 02:38

A Update for WPBakery Page Builder

By bilalhizardere in WordPressTechOne, Feb 13, 2019 at 13:50

I just only updated the plugin for you. You can follow these steps:
- Deactivate plugin
- Delete plugin
- It will notice you to install then re-install this plugin
you will get the latest version of it

Hope that you will spend a little time then rate for me. Thank you!

3

By: yame
8 days ago Feb 15, 2019 at 01:51

Problems Techone Theme Wordpress

By pcsolutionlda in WordPressTechOne, Feb 20, 2019 at 09:11

Hmm. I check and find out that this plugin does not support for translation media: http://prntscr.com/moiypw
We suggest you to use plugin Loco Translate. Theme supports for this plugin. It is a free plugin and it can help you to translate all
Pls try then let me know your result

Regards,
Yame

4

By: yame
a day ago Feb 22, 2019 at 08:25

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