15 topics
TOPIC POSTS LAST POSTER
Header and footer have lost their colors

By dracogto in WordPressTechOne, Aug 15, 2019 at 02:20

We cannot check one by one all your tickets with all supports we did for you, mate. Everytime we always told you the changes and reminded you to do backup if you want to custom anything

We have a recommendation for you is that you should do backup (as I told ...

28

By: yame
a month ago Feb 21, 2020 at 02:04

mobile version broken

By bombell in WordPressTechOne, Feb 25, 2020 at 07:23

Hi mate,

Could you please provide me your admin account? And take the screenshots for your issue. I will check faster

Awaiting your reply soon ...
Regards,
Yame

1

By: yame
a month ago Feb 26, 2020 at 01:37

Error installing theme

By Enzby in WordPressTechOne, Mar 31, 2020 at 11:14

Hi @Enzby,

Could you provide me your admin + ftp account, please?
And take the screenshots for your issue then I will check faster .

Awaiting your reply soon ...
Regards,
Yame

1

By: yame
6 days ago Apr 1, 2020 at 08:54

Change note color

By OFIXSHOP in WordPressTechOne, Apr 4, 2020 at 09:19

Hi,

I see. I will send to my coder all your issues then reply you again

Regards,
Yame

1

By: yame
a day ago Apr 6, 2020 at 06:38

Add new categories to search menu

By OFIXSHOP in WordPressTechOne, Apr 1, 2020 at 14:41

Ahh yeah. I also see it. My coder will check for you soon. Thanks!

8

By: yame
21 hours ago Apr 6, 2020 at 11:36

techone dashboard techone install demo content

By ibrahimpoyraz in WordPressTechOne, Dec 18, 2019 at 11:19

Hi ibrahimpoyraz
Could you please describe your issue in English and connect via skype: itsonla ? We would like to live chat and need more info from you
Thanks

1

By: yame
3 months ago Dec 19, 2019 at 08:24

Trouble importing demo

By OFIXSHOP in WordPressTechOne, Mar 27, 2020 at 13:16

Hi,

Could you please let me know more details?

Or if you are getting stuck with importing demo data, we can help you. Pls provide me your admin + ftp account then let me know the home page you want, we will check for you

Regards,
Yame

1

By: yame
8 days ago Mar 30, 2020 at 03:27

Techone Tabs settings issue

By pellix in WordPressTechOne, Mar 26, 2020 at 17:20

Dear @pellix,,

I provide you the update version in the Secret Information box. My coder updated the bug and please update for your site first. We will update for demo later

Regards,
Yame

8

By: yame
4 days ago Apr 3, 2020 at 02:32

Remove prodcuts from Bestseller section

By OFIXSHOP in WordPressTechOne, Mar 31, 2020 at 07:52

The x button will be here: https://prnt.sc/rsp7er : ))

4

By: yame
3 days ago Apr 4, 2020 at 03:03

Trying to add categories to vertical menu

By OFIXSHOP in WordPressTechOne, Mar 31, 2020 at 08:45

The Vertical still show correctly. Even when I tried to add a new category menu item into Vertical menu, it still shows well: https://prnt.sc/rssrui

It is because you add the third level of menu item. So please add again and add the first level of menu, it will show the parent ...

6

By: yame
3 days ago Apr 4, 2020 at 08:34

Product page in mobile mode - images carousel doesn't show all images

By OFIXSHOP in WordPressTechOne, Apr 1, 2020 at 10:47

Please config in Theme Options: https://prnt.sc/rspsbd

4

By: yame
3 days ago Apr 4, 2020 at 08:37

Can't translate blog section

By OFIXSHOP in WordPressTechOne, Apr 2, 2020 at 10:08

It is translated in techone-toolkit. My coder translated for you. Please check again

2

By: yame
3 days ago Apr 4, 2020 at 08:37

No space between text and icon in Main menu

By OFIXSHOP in WordPressTechOne, Apr 1, 2020 at 17:12

Hi,

It does not have in default design. However we still help you to fix it as you want.

So please check again if it is you mean: https://prnt.sc/rssqw4

Regards,
Yame

3

By: yame
3 days ago Apr 4, 2020 at 08:30

Footer is not displayed on the site

By OFIXSHOP in WordPressTechOne, Apr 1, 2020 at 11:11

Thanks.

You choose a Footer for your site (It is footer1) but you still do not build content for this: https://prnt.sc/rsp4qc
So that's why your site does not get the Footer

Regards,

3

By: yame
3 days ago Apr 4, 2020 at 02:56

Phone not clickable

By OFIXSHOP in WordPressTechOne, Apr 4, 2020 at 09:45

Hi,

We do not design for clicking-able into the Phone on header.
Hope you understand for this

Regards,
Yame

1

By: yame
a day ago Apr 6, 2020 at 06:46

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