21 topics
TOPIC POSTS LAST POSTER
There is no styles.css style sheet in the subject.

By vladikof in ShopifyTechone, Jan 22, 2018 at 14:14

Hi,
This theme is shopify theme. So need to install it on shopify.
I checked your issue and I detected that you installed shopify theme on wordpress.

http://prntscr.com/i3yrcp

Regards, Andy

1

By: shopifysupport
30 days ago Jan 22, 2018 at 15:02

product image size

By Billionaire15 in ShopifyX.Shop, Jan 23, 2018 at 20:57

Hi,
I have change column of collection page to 4.
Now all product images are smaller.
http://prntscr.com/i6mit7

Please check it again.

Regards, Andy

7

By: shopifysupport
24 days ago Jan 28, 2018 at 06:54

I purchased this theme last night but its not uploading on shopify. When i upload the message pop with saying that the zip file is not valid and theme files are missing. Please help if you can i am trying to connect you for 2 days.

By recubed in ShopifyTechone, Jan 27, 2018 at 07:02

Hi,
please add my email to your store.
I will check and resolve you soon.
my email is chungk4bictu@gmail.com

I think that you need to extra zip file and find techone_package_1.0 folder

Regards, Andy

1

By: shopifysupport
22 days ago Jan 30, 2018 at 09:20

Shopify theme requiring updates for full compatibility

By benconverse in ShopifyX.Shop, Jan 29, 2018 at 18:16

Hi,
Please add my email to your store.
I will check and feedback your issue soon.
My email is chungk4bictu@gmail.com

Regards, Andy

1

By: shopifysupport
22 days ago Jan 30, 2018 at 10:18

Remove text

By boraerd in ShopifyTechone, Dec 23, 2017 at 11:52

I have fixed your issue.
Please check it again
Regards, Andy

28

By: shopifysupport
20 days ago Feb 1, 2018 at 16:02

Mobile Responsive

By Underboss in ShopifyX.Shop, Jan 24, 2018 at 16:18

Hi,
I have adjusted your banner on mobile. please check it again.

Regards, Andy

6

By: shopifysupport
20 days ago Feb 1, 2018 at 16:09

Product not showing on Content Block & Brands not showing on home page

By Electro2017 in ShopifyTechone, Feb 1, 2018 at 14:33

Hi,
please send to me your screenshot or your link which show your issues.
Thanks your feedback.

Regards, Andy

1

By: shopifysupport
20 days ago Feb 1, 2018 at 16:04

Product variant

By boraerd in ShopifyTechone, Jan 28, 2018 at 17:31

Hi,
Please view size logo on our theme.


Regards, Andy

5

By: shopifysupport
14 days ago Feb 8, 2018 at 02:31

Problem during Theme Installation

By LucianoVelez in ShopifyTechone, Feb 6, 2018 at 19:03

Hi,
you need to extra it and you will see 3 folders. http://prntscr.com/ibobt3
Then click "techone_package01" folder. Select 1 homepage and upload it: http://prntscr.com/iboc35

Regards, Andy

1

By: shopifysupport
14 days ago Feb 8, 2018 at 02:28

Product Additional information

By rynojacobs in ShopifyTechone, Feb 8, 2018 at 21:10

Hi,
please add my email to your store.
I will check and resolve your issue.
My email is chungl4bictu@gmail.com

Regards, Andy

1

By: shopifysupport
8 days ago Feb 14, 2018 at 01:38

Single product page displays the "Review" tab by default but should be the "Description" tab

By customquads in ShopifyX.Shop, Feb 4, 2018 at 05:15

hi,
I have fixed your issue.
Please check it again.

Regards, Andy

4

By: shopifysupport
8 days ago Feb 14, 2018 at 01:43

Products displayed in five tab collection do not link to the product page

By customquads in ShopifyX.Shop, Feb 4, 2018 at 06:01

Hi,
I have fixed your issues.
Please check it again.

Regards, Andy

4

By: shopifysupport
8 days ago Feb 14, 2018 at 02:14

Cannot remove words

By customquads in ShopifyX.Shop, Feb 4, 2018 at 05:54

Hi,
I have fixed your issue.
Please check it again.

Regards, Andy

4

By: shopifysupport
8 days ago Feb 14, 2018 at 02:20

Mistake on TechOne

By ravgos in ShopifyTechone, Feb 10, 2018 at 19:40

Hi,
Please contact to kutetheme.
Regards, Andy

1

By: shopifysupport
8 days ago Feb 14, 2018 at 02:22

Disabling newsletter popup fails

By jbengtsson01 in ShopifyTechone, Jan 23, 2018 at 19:20

Hi, I have fixed your issue.
Please check it again.

Regards, Andy

3

By: shopifysupport
a day ago Feb 21, 2018 at 02:33

Pricefilter fails after chaning currency to SEK ( swedish crowns )

By jbengtsson01 in ShopifyTechone, Jan 23, 2018 at 19:15

Hi,
I have fixed your issue.
Please check it again.

Regards, Andy

3

By: shopifysupport
a day ago Feb 21, 2018 at 03:21

Website Layout Discrepancies

By nush02 in ShopifyTechone, Feb 13, 2018 at 07:01

Hi,
I have fixed your issue.
Please check it again.

Regards, Andy

4

By: shopifysupport
4 hours ago Feb 22, 2018 at 02:17

Refund

By Jolijar in ShopifyTechone, Feb 17, 2018 at 20:15

Hi,
Please add my email to your store. I will check and resolve all your issues.
Please send to me your screenshot which is bug.
My email is chungk4bictu@gmail.com

Regards, Andy

1

By: shopifysupport
23 hours ago Feb 21, 2018 at 07:41

error message

By valleyfarmsupply in ShopifyTechone, Feb 13, 2018 at 04:23

Hi,
Please add my email to your store again.
I checked and saw that I can not access your admin
my email is chungk4bictu@gmail.com

Regards, Andy

5

By: shopifysupport
23 hours ago Feb 21, 2018 at 07:43

Issues with the cart and check out, can not get orders

By valleyfarmsupply in ShopifyTechone, Feb 13, 2018 at 02:53

Hi,
I still can not access admin on your site.
Please add my email again
My email is chungk4bictu@gmail.com
Your issue is simple, don't worry.

Regards, Andy

6

By: shopifysupport
23 hours ago Feb 21, 2018 at 07:45

Popup

By boraerd in ShopifyTechone, Feb 18, 2018 at 16:15

Hi,
I have fixed your issue.
Please check it again.

Regards, Andy

3

By: shopifysupport
4 hours ago Feb 22, 2018 at 02:30

INSTALLATION SERVICE

We offer service for $29. If you would like to use it, please click here to provide your credential information.

CUSTOMIZED SERVICES

Use our expert service to turn your ideas into reality. Click here to provide your needed information.

WORKING TIME

Our support service works from Monday to Friday.
Mean time (GMT +7):
+ 7:30 - 11:30 AM
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We will try to answer all the questions within 24 hours and solve them as quickly as possible