23 topics
TOPIC POSTS LAST POSTER
Stylesheet Missing

By mirzaburhan in WordPressKuteShop, Jul 23, 2017 at 22:03

I never understand this word "as soon as possible" means, because if anyone say these words it means there is a lot work is still pending. If there was a problem then you people should told me first when i was going to place order of this theme. The truth ...

4

By: mirzaburhan
a day ago Jul 25, 2017 at 20:44

ERROR 404

By 4565474ghbf in WordPressKuteShop, Jul 24, 2017 at 07:45

Goord morning, now, you can access to FTP and ADMIN from Vietnam.

When you finish please tell me.

Thanks

4

By: 4565474ghbf
9 hours ago Jul 27, 2017 at 05:05

Does not show the tab

By flash_web in WordPressKuteShop, Jun 17, 2017 at 09:38

Hi flash_web
I got your issue. My coders will check and reply as soon as possible.
Regards,

1

By: Kazim Vu
a month ago Jun 19, 2017 at 03:37

Kuteshop Elements/Templates won't load-up

By saleh_ebrz in WordPressKuteShop, Jun 21, 2017 at 03:46

I am waiting reply too. I will inform you soon when i get the results from them.
Thanks for your patience!

16

By: Kazim Vu
a month ago Jun 27, 2017 at 08:46

Invalid argument error on my account page

By anujnicardo in WordPressKuteShop, Jun 25, 2017 at 18:49

I am waiting reply from coders. I will inform you when i get the results from them.
Regards

3

By: Kazim Vu
a month ago Jun 27, 2017 at 08:34

Quick view is not working when clicking at gallery image

By mhammadrana in WordPressKuteShop, Jun 26, 2017 at 14:46

Great! If you have other questions, please contact me.
Goodnight!

3

By: Kazim Vu
29 days ago Jun 27, 2017 at 14:32

KuteShop Theme Update 1.7.5

By Globalgraphicswebdesign in WordPressKuteShop, Jul 4, 2017 at 16:54

Hi Globalgraphicswebdesign
We just updated again. Please download and get the latest theme version from the https://themeforest.net/downloads.
If you have other questions, do not hesitate to contact with us.
Thank you and Have a great day!

1

By: Kazim Vu
22 days ago Jul 5, 2017 at 01:56

Lighter Version Of theme

By mirzaburhan in WordPressKuteShop, Jul 4, 2017 at 17:18

Hi mirzaburhan
Thank you for your patience, i have not know exactly when it's done and my team is trying to complete it.
About return your money back, you can contact to Mr.Jim or request from the Envanto market.
Regards

1

By: Kazim Vu
22 days ago Jul 5, 2017 at 08:50

After update of Theme, no is installed KuteToolkit and not updated WP Barkey VC.

By flash_web in WordPressKuteShop, Jul 5, 2017 at 09:10

Hi flash_web
- About issue 1: You have to active the parent theme and then install the Kute Toolkit. Please try again and let me know
- Issue 2: This version, we update for the Woocommerce only. We need more time to check and update asap.
If you have other questions, please ...

1

By: Kazim Vu
22 days ago Jul 5, 2017 at 10:16

How to update kute shop in wordpress?

By beriiiberiii in WordPressKuteShop, Jul 5, 2017 at 14:23

Hi beriiiberiii
To update the KuteShop theme:
Step 1: Backup your site( Include codes + Database)
Step 2: From the dashboard>>Appearance>>Theme, you need to activate the default template( Ex; Twenty Seventeen theme)
( you can refer this document, it's the same http://test.kutethemes.net/koolshop_doc/#mazanoupdate)
Step 3: Click on Kutetheme and then click Delete( look down in the ...

1

By: Kazim Vu
21 days ago Jul 6, 2017 at 08:21

Sticky menu on scrolling

By vmaine in WordPressKuteShop, Jul 2, 2017 at 13:46

Good morning
My coders will check and reply you as soon as possible.
Regards,

5

By: Kazim Vu
14 days ago Jul 13, 2017 at 01:50

500 Internal Server Error

By jenahfsmith in WordPressKuteShop, Jul 12, 2017 at 16:57

Hi jenahfsmith,
In this case, the cause maybe by your host. You should increase some values in the php.ini file. Here's requirements for the Kuteshop theme
Before you begin the install, checking to ensure that you have the minimum requirements for Kuteshop is WordPress 4.4.0 or highter, PHP 5.4 or highter ...

2

By: Kazim Vu
14 days ago Jul 13, 2017 at 01:13

The site not displaying the product

By jasonlap in WordPressKuteShop, Jun 14, 2017 at 09:53

Hi jasonlap
I just shared via your email. Please check it and let me know.
Regards,

19

By: Kazim Vu
14 days ago Jul 13, 2017 at 09:41

How to add currency and language in top let menu?

By jenahfsmith in WordPressKuteShop, Jul 13, 2017 at 08:36

i could not show the link above. Please check again.

8

By: Kazim Vu
14 days ago Jul 13, 2017 at 10:12

error Total Cart

By quiagraphics in WordPressKuteShop, Jul 14, 2017 at 16:26

Hi quiagraphics
In this case, you should update to the latest theme version and let me know your results. If it does not work, please provide your FTP accounts details via secret information area. My coder would like to check and give you a solution.
(NOTE: you should backup your site before ...

1

By: Kazim Vu
12 days ago Jul 15, 2017 at 07:52

Error with javascript code form kutetheme toolkit

By localservices in WordPressKuteShop, Jun 20, 2017 at 07:19

Hi localservices
My coders checked and updated it, so now you should update to the latest theme version and let me know your results. If it does not work, please provide your Admin login + FTP accounts details via secret information area again.
Regards,

5

By: Kazim Vu
10 days ago Jul 17, 2017 at 08:03

Slider adding

By jenahfsmith in WordPressKuteShop, Jul 13, 2017 at 20:00

Hi jenahfsmith
In my demo, it's 1/1+1/1+1/4 (see the attachment screenshot) you can refer it. if you have other questions, please contact me.
Thank you and Have a nice day!

8

By: Kazim Vu
10 days ago Jul 17, 2017 at 06:55

Page Loading speed

By mirzaburhan in WordPressKuteShop, Jul 14, 2017 at 18:45

Hi mirzaburhan
I met my boss and discussed about your issue. He said that his team's trying and update as soon as possible. Also, please try contact to your host provider and tell them update to the PHP 7 + increase memory cache, Apache + Nginx cache. Hope it will be ...

4

By: Kazim Vu
8 days ago Jul 19, 2017 at 10:06

products picture not shows

By hbehin in WordPressKuteShop, Jun 12, 2017 at 14:16

Hi hbehin
Please create a new ticket and drop your questions + Admin login + FTP accounts details there. Did you backup your site yet? Please let me know, i will help you.
Waiting your reply!
Regards,

23

By: Kazim Vu
9 days ago Jul 18, 2017 at 01:42

Problem with Sales price order in Category tab named "DRESS"

By claudiousp in WordPressKuteShop, Jun 7, 2017 at 02:28

Hi claudiousp
I checked on your site and found that it's working well( see the attachment screenshot or your home page). Also, you should backup your site and update to the latest theme version(it's ver 1.7.5) and let me know your results.
Regards,

9

By: Kazim Vu
9 days ago Jul 18, 2017 at 02:20

Subcategories displays only first 5 categories on archive page

By vmaine in WordPressKuteShop, Jul 2, 2017 at 13:42

Hi vmaine
Because my theme does not include that function and i support for the same our demo only that's why i have advised you should contact to the customized services.
Regards,

8

By: Kazim Vu
7 days ago Jul 20, 2017 at 09:45

Product page not showing

By parfaitngabe in WordPressKuteShop, Jul 23, 2017 at 12:23

Hi parfaitngabe
In your case, you should update to the latest theme version at the http://themeforest.net/download and lemme know your results. If it does not work, please provide you Admin login + FTP accounts details via secret information area. My coders would like to check on your site and fix it.
Regards,

1

By: Kazim Vu
3 days ago Jul 23, 2017 at 18:20

How to minimize website loading speed?

By jenahfsmith in WordPressKuteShop, Jul 26, 2017 at 17:13

Hi jenahfsmith
In your case, please try using some methods below to improve the loading speed:
1. Install the Autoptimize plugin
2. Remove unnecessary plugins
3. Optimize product images
4. Install the jsDelivr – WordPress CDN plugin
5. Intstall the WP Super Cache
6. Contact with your hosting administrator to increase the speed (increase ...

1

By: Kazim Vu
11 hours ago Jul 27, 2017 at 02:09

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