20 topics
TOPIC POSTS LAST POSTER
When updating plugins, the site stops displaying normally. What's wrong again

By bregovski in WordPressKuteShop, Sep 1, 2019 at 13:02

Hi mate,

Excuse me, I had to import the demo theme for you twice and I really don't know what happen with your server.
We just develop the appearance of theme. So when you get the problem with config the theme, we will help you to check

Thanks for your understanding
Regards,
Yame

1

By: yame
a month ago Sep 3, 2019 at 10:17

How to display information email to subscribe

By technicaldmt in WordPressKuteShop, Aug 10, 2019 at 06:43

Sorry I don't understand you mean.
I added my email and I got this information: https://prnt.sc/phbl19
And here is the email I get back: http://prntscr.com/phblox

Is this correct?

15

By: yame
8 days ago Oct 10, 2019 at 08:38

Fatal error on Install Demos page

By mashatikhonova in WordPressKuteShop, Oct 11, 2019 at 01:50

No problems. Please contact to us if you need any helps.
Thanks

3

By: yame
4 days ago Oct 14, 2019 at 01:49

Theme Update Problem

By sahinb in WordPressKuteShop, Jul 25, 2019 at 20:25

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Sincerely,
Yame

3

By: yame
a month ago Sep 11, 2019 at 03:43

Product view page not working and add to cart not working

By sanathan_j in WordPressKuteShop, Aug 2, 2019 at 04:27

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Sincerely,
Yame

5

By: yame
a month ago Sep 11, 2019 at 03:43

I can't change home page logo, please give me solution

By Saidur8 in WordPressKuteShop, Aug 5, 2019 at 07:11

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Sincerely,
Yame

2

By: yame
a month ago Sep 11, 2019 at 03:43

Urgent, my site is down because of the kuteshop-toolkit plugin

By Carmelina1959 in WordPressKuteShop, Aug 11, 2019 at 00:37

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Sincerely,
Yame

12

By: yame
a month ago Sep 11, 2019 at 03:36

Vertical Menu showing everything double

By amberkhell in WordPressKuteShop, Aug 15, 2019 at 06:55

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Sincerely,
Yame

2

By: yame
a month ago Sep 11, 2019 at 03:34

Once again I am here. 3.5.0 my theme was deformed. my images always start the resizing process

By moda-favela in WordPressKuteShop, Aug 9, 2019 at 14:23

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Sincerely,
Yame

10

By: yame
a month ago Sep 11, 2019 at 03:38

I do not understand how to update

By bregovski in WordPressKuteShop, Sep 1, 2019 at 23:45

Okay. I see.
This is the general way to update the theme.

Step 1: From the dashboard >> Appearance >> Theme, you need to activate the default template( Ex; Twenty Seventeen theme)
Step 2: Click on KuteShop theme and then click Delete (look down in the right). NOTE: DO NOT delete the KuteShop-Child ...

3

By: yame
a month ago Sep 4, 2019 at 01:54

Documentation file

By mahmudysf in WordPressKuteShop, Aug 15, 2019 at 03:57

Okay,
Pls negative to Theme Options > General > Main Settings > then upload a new image for logo. And pls turn off the Meta Box Options (if you enable this mode, then some settings in Theme Options will not be applied for your site, pls disable this mode then you ...

16

By: yame
a month ago Sep 9, 2019 at 08:14

Product Single View

By helixit in WordPressKuteShop, Sep 25, 2019 at 18:40

OMG. Sorry. My coder fixed the problem for you but I forget to inform you
He updated theme for you and this problem was solved. Pls check
Thanks!

5

By: yame
15 days ago Oct 3, 2019 at 08:44

Translation - "In Stock"

By helixit in WordPressKuteShop, Sep 25, 2019 at 18:27

I am sorry. My coder gave me the result but I forgot to inform you :(
He helped you to update theme. Now these texts will be got default of Woo (it will be translate automatically according Woo)
Pls check this again then let me know

3

By: yame
15 days ago Oct 3, 2019 at 08:53

"width" Submenu Items

By helixit in WordPressKuteShop, Sep 25, 2019 at 18:29

OMG. Sorry. My coder fixed this issue for you but I forgot to inform you
He said that there were no custom. He added css code in Theme Options / General / ACE Settings / Editor Style for you:
.box-header-nav .main-menu > .menu-item > .sub-menu{
width: 270px;
}
Pls check this issue again then let ...

3

By: yame
15 days ago Oct 3, 2019 at 08:50

Categorie Widget "high"

By helixit in WordPressKuteShop, Sep 25, 2019 at 18:43

Hi,

Sorry :( I forgot to inform you
My coder added css code in Theme Options / General / ACE Settings / Editor Style for you:

.widget_product_categories .product-categories{
max-height: 395px;
}

Regards,
Yame

3

By: yame
15 days ago Oct 3, 2019 at 09:04

The

By helixit in WordPressKuteShop, Sep 25, 2019 at 19:00

Thank you :)

So If you are satisfied with our support, would you please spend a little time to give us a good review + 5 stars on website https://themeforest.net/item/kuteshop-multipurpose-woocommerce-wordpress-theme/reviews/13012521. It's really very worth with me.

Thank you so much!
Yame

4

By: yame
15 days ago Oct 3, 2019 at 09:07

Slider Revolution dont work after update

By helixit in WordPressKuteShop, Sep 25, 2019 at 19:08

Sorry. My coder gave me the result last week but I forgot to inform you
My coder said that it might be because from your hosting and Revolution 6.x.x. They are not conflict together.
He used to try to upload the old version ( < version 6.x.x) and it was edited normally. ...

3

By: yame
15 days ago Oct 3, 2019 at 09:03

Cart-Preview PopUp

By helixit in WordPressKuteShop, Sep 25, 2019 at 19:10

Sorry. He gave me the result last week but I forgot to inform you.
You can use css (he added in Theme Options / General / ACE Settings / Editor Style for you):
.block-minicart .shopcart-description{
width: 350px;
}
Regards,
Yame

3

By: yame
15 days ago Oct 3, 2019 at 08:55

how can I change language elemnts en header .

By elmatharim in WordPressKuteShop, Oct 1, 2019 at 17:48

How is your site now? Do you need any assistance from us?
Just let me know then I will check for you
Otherwise, may I close this ticket for this time?

Thank you!

8

By: yame
11 days ago Oct 7, 2019 at 00:07

Woocommerce filter on mobile device

By amberkhell in WordPressKuteShop, Oct 8, 2019 at 21:34

Oh sorry, I had a mistake in typing :(
I mean that the reason is caused by plugin. We do not support for this and you should contact to the Author of that plugin to get the support

Thank you!
Yame

5

By: yame
7 days ago Oct 11, 2019 at 03:12

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