39 topics
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remove the badge NEW

By papabillkrania in WordPressKuteShop, Feb 13, 2019 at 18:16

Hello I still have the problem that the website responds very slow 20+ sec loading time

11

By: papabillkrania
4 days ago Feb 19, 2019 at 11:38

subcategories

By masquecamper in WordPressKuteShop, Feb 21, 2019 at 12:35

sorry, this is teh correct

3

By: masquecamper
a day ago Feb 22, 2019 at 08:16

KuteShop Demo01

By feelpersonalised in WordPressKuteShop, Feb 12, 2019 at 21:44

I have attached the details.

10

By: feelpersonalised
a day ago Feb 22, 2019 at 11:18

recommender multilingual plugin

By vanessakapasouri in WordPressKuteShop, Feb 17, 2019 at 08:09

this is another plugin that you sent me. I meant if there is a manual for kuteshop for installing 2nd language

4

By: vanessakapasouri
6 hours ago Feb 23, 2019 at 15:46

When installing the theme, my wordpress.org admin page shows errors

By blacktulip131 in WordPressKuteShop, Dec 29, 2018 at 15:58

I also could access to your back end dashboard and see that when I uploaded the theme package, then it has the error when activating.
Pls help me to check again in your php.ini, the elements must be:
- The PHP version: it must be from 5.6.x - 7.1.x (the ...

6

By: yame
a month ago Jan 3, 2019 at 09:45

How to Remove Category From Search

By bidhi in WordPressKuteShop, Jan 16, 2019 at 04:55

Hi mate,

Could you please say clearly your issue? Just because I do not see the category from the search on header http://prntscr.com/m7u31q

And, please provide me your admin account
Regards,
Yame

1

By: yame
a month ago Jan 16, 2019 at 08:45

How to Create a Section With Full Image Like Attached Screenshot

By bidhi in WordPressKuteShop, Jan 16, 2019 at 13:00

Hi mate,

Please provide me your admin account then I will check for your site

Regards,
Yame

1

By: yame
a month ago Jan 17, 2019 at 02:40

Issue on required plugin activation

By sohamsolution in WordPressKuteShop, Jan 16, 2019 at 13:02

Hi mate,

I check your site, the plugin Toolkit is activating, and I do not see any errors.

Have you checked your site again yet? The sample data demo also was imported

Regards,
Yame

1

By: yame
a month ago Jan 19, 2019 at 01:06

How to AUD for Aurstrilian Dollar

By bidhi in WordPressKuteShop, Jan 16, 2019 at 13:08

Hi mate,

Excuse me, I do not understand you mean. Could you please make it clear then I will help you?

And, please provide me your admin account. I would like to check in your site also

Regards,
Yame

1

By: yame
a month ago Jan 17, 2019 at 02:35

Fatal error: Call to a member function get_cart()

By GarbeaOana in WordPressKuteShop, Jan 11, 2019 at 10:46

I got the feedback from the coder. He also checked and tried with your guideline but he did not see the error as you said above.
Have you checked again yet?

7

By: yame
a month ago Jan 19, 2019 at 02:25

how can i get support

By webthemedev in WordPressKuteShop, Nov 18, 2018 at 05:40

Hi mate,

It's the customized work. So if you want us to do it for you, you have to pay the fee. If you agree with this, pls contact to our customized service, they will check and help you

21

By: yame
a month ago Jan 22, 2019 at 01:20

Product Images do not appear??????

By frtyaman in WordPressKuteShop, Dec 29, 2018 at 22:30

I cannot access to your FTP account.
But, we doubt that the problem comes from your hosting. So, please provide me your Cpanel. I will check for you..
Regards,
Yame

18

By: yame
a month ago Jan 21, 2019 at 07:58

My Multisite crashed twice with this theme.

By onecsn in WordPressKuteShop, Jan 28, 2019 at 17:07

Hi mate,

I am so sorry to hear that. But if you need any assistance to support all problems on theme, just tell me then provide accounts, I will check and help you.
The theme is still working good in the other sites and I do not understand the trouble you are ...

1

By: yame
25 days ago Jan 29, 2019 at 01:52

Unable to Import Demo Data

By abhinay1435 in WordPressKuteShop, Jan 29, 2019 at 11:54

Hi mate,

It may be because your importing process was not completed. I also see that you still do not have any your own data (like images, posts, pages, products, ...) So can re-set your site then will help you to import the demo data home page 2?

If that, pls provide ...

1

By: yame
24 days ago Jan 30, 2019 at 02:42

Phone Number Required While Checkout

By sanjayjangam in WordPressKuteShop, Jan 30, 2019 at 09:03

Hi mate,

Could you please take the screenshot for your question?
And, pls provide me your admin + FTP account. I would like to check in your site then will help you

Regards,
Yame

1

By: yame
24 days ago Jan 30, 2019 at 17:19

kute shop theme not working proper after transfer hosting

By abdulbs1 in WordPressKuteShop, Feb 3, 2019 at 17:06

Hi mate,

1. The encouragde PHP version is about 6.x to 7.x

2. Cannot importing successfully demo: Could you please provide me your admin + FTP account? I would like to check on your site then will give you the correct answer

3. License: When purchasing the theme on Themeforest, you don't need ...

1

By: yame
18 days ago Feb 5, 2019 at 03:07

loco translate plugin - error

By ThePro1 in WordPressKuteShop, Feb 7, 2019 at 12:29

Hi mate,

You should provide me your admin account so that I can check in your site the error

I cannot check anything just only seeing your attachment

Regards,
Yame

1

By: yame
16 days ago Feb 7, 2019 at 15:32

Tabs - No product – How can I add products to the place?

By AZYazilim in WordPressKuteShop, Feb 11, 2019 at 07:01

Hi mate,

Can you please provide me your admin + FTP account? I would like to check in your site then will give you the correct answer

Looking forward to getting back your reply

Regards,
Yame

2

By: yame
12 days ago Feb 11, 2019 at 11:05

DATA DELETED

By Daymondy in WordPressKuteShop, Dec 28, 2018 at 00:32

Oh sorry, I got you before. Okay I will send you the message there!

44

By: yame
9 days ago Feb 14, 2019 at 02:54

Portfolio

By masquecamper in WordPressKuteShop, Jan 30, 2019 at 09:28

I check many times but I cannot access to your admin + FTP account. Pls check it again
Thanks!

7

By: yame
7 hours ago Feb 23, 2019 at 14:27

Thank you page not loading

By tallesken in WordPressKuteShop, Feb 20, 2019 at 12:34

I check the product you mentioned to, I still see the product image and information shows completely: http://prntscr.com/mojxi0
is is what you want to work in your site?

4

By: yame
a day ago Feb 22, 2019 at 09:32

Themes option can not save

By hengsopheak in WordPressKuteShop, Dec 31, 2018 at 04:05

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Sincerely,
Yame

4

By: yame
28 days ago Jan 26, 2019 at 01:10

KuteShop Theme - Home 01 Demo - Pictures alignment

By rkhullar73 in WordPressKuteShop, Jan 6, 2019 at 00:21

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Sincerely,
Yame

5

By: yame
28 days ago Jan 26, 2019 at 01:09

Page Speed too low

By GladicMonster in WordPressKuteShop, Jan 8, 2019 at 10:41

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Sincerely,
Yame

4

By: yame
28 days ago Jan 26, 2019 at 01:08

Contact Form Error

By tallesken in WordPressKuteShop, Jan 16, 2019 at 14:59

Thank you so much for your best encouragement.
Currently we do not support for applying captcha for Newletter sign up form on home page.
Hope you can understand for this.

So, if you do not have any questions in this ticket, can I close this ticket? Then, when you need any ...

8

By: yame
30 days ago Jan 24, 2019 at 02:28

Connection lost. Saving has been disabled until you’re reconnected.

By Carmelina1959 in WordPressKuteShop, Jan 23, 2019 at 01:36

I've made a test and the text still can save: http://prntscr.com/mcc4jb
I think the problem just because the networking connection in your location. It's not the bug.

5

By: yame
28 days ago Jan 26, 2019 at 03:30

Need some Help (Design Related)

By GladicMonster in WordPressKuteShop, Jan 11, 2019 at 11:33

1. It is impossible. Just because your banner may be lost the texts there // or blurry image

2. Just because we built the theme basing on design. So, originally, the banner is not designed to be full size. So if you want to be full size, you have to customize ...

12

By: yame
29 days ago Jan 25, 2019 at 02:11

Few Q

By asherbd in WordPressKuteShop, Jan 9, 2019 at 16:31

Ahh. I check for the other products, it still show 85% like this one: http://zemer.s47.upress.link/product/%D7%A7%D7%99%D7%9C%D7%99%D7%9D-%D7%90%D7%9C%D7%91%D7%A8%D7%95-%D7%93%D7%92%D7%9D-hb4-%D7%9E%D7%99%D7%93%D7%94-139198-%D7%A1%D7%9E/
Is this the real number??

About the price, I got feedback from coder that he fixed this. Pls clear cache then check again this one

9

By: yame
26 days ago Jan 28, 2019 at 09:47

Theme Translation

By ThePro1 in WordPressKuteShop, Jan 29, 2019 at 13:55

Hi mate,

The sample data is available for English only. However, if your site is single language, you can use plugin Loco translate plugin. This is the free plugin so you have to translate manually. Theme supports for this plugin also

For any questions, please let me know then I will check ...

1

By: yame
24 days ago Jan 30, 2019 at 02:02

Slider revolution essue

By ThePro1 in WordPressKuteShop, Jan 29, 2019 at 15:45

Hi mate,

I do not have your account so I cannot check in your site. You can change the rev sliders in Revolution Slider plugin.

If you need any helps, please provide me your admin + FTP account. I will check for you

Regards,
Yame

1

By: yame
24 days ago Jan 30, 2019 at 02:04

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