9 topics
TOPIC POSTS LAST POSTER
activate theme

By Dailydealz in WordPressKuteShop, Feb 14, 2020 at 10:37

Hi,

Could you pls explain more details for your question?
Because when you install successfully the theme, you can activate it immediately this theme without going any where to check.

Pls take the screenshot then provide me your admin account, I will check for you
Regards,
Yame

1

By: yame
a month ago Feb 17, 2020 at 04:05

Header style missing, Cannot change footer properly.

By yrdesignnet in WordPressKuteShop, Feb 28, 2020 at 14:15

Hi,

Excuse me, your admin account is not correct: https://prnt.sc/ra2ea6

Pls provide the correct one and take the screenshots for your issues then I will check again

Regards,
Yame

1

By: yame
a month ago Mar 2, 2020 at 01:23

saving theme option not working

By imsokea168 in WordPressKuteShop, Mar 8, 2020 at 19:37

Hi,

Please provide me your admin account then I will help you to check

Awaiting your reply ...
Regards,
Yame

1

By: yame
29 days ago Mar 9, 2020 at 03:03

footer editor not working

By imsokea168 in WordPressKuteShop, Mar 10, 2020 at 16:13

Hi,

The reason that you cannot change anything in Theme Options is that you still enable Meta box mode: https://prnt.sc/reiowl
Pls turn it off then all your settings in Theme Options will be accepted.
- can't save change Footer Setting: Could you please take the screenshot for this point? Then I will ...

1

By: yame
27 days ago Mar 11, 2020 at 02:55

Which way is the right and workable way to import demo data ?

By d8uvekRvds in WordPressKuteShop, Apr 2, 2020 at 07:28

Hi,

You can use one of the 3 ways. All is correct.
However, we got the same comments of other clients that they could not install successfully the theme. Some of them got the troubles with hosting.
If you are getting stuck with installing the theme, please provide me your admin + ...

1

By: yame
4 days ago Apr 3, 2020 at 04:30

Translation issue

By fransso in WordPressKuteShop, Apr 4, 2020 at 13:26

Hi,

I would like to check in your site but your admin account is not correct: https://prnt.sc/rtusr7

Pls check again. And take the screenshots for your issue. You can let me know the texts, positions you want to translate then I will check for you

Regards,
Yame

1

By: yame
a day ago Apr 6, 2020 at 06:58

About Shortcode

By rangasarker in WordPressKuteShop, Feb 14, 2020 at 02:44

Hi,

Your issue is because you do not config for WPBakery Page Builder, I think.
Pls negative to this section: https://prnt.sc/r3bdrk
Pls do as my guideline. If you still cannot solve this problem, you can provide me your admin account then I will check for you

Regards,
Yame

1

By: yame
a month ago Feb 17, 2020 at 03:57

footer editor not working

By imsokea168 in WordPressKuteShop, Feb 27, 2020 at 16:43

Him

Please check the configuration for plugin WPBakery Page Builder as this screenshot: https://prnt.sc/r8uug8

If you cannot do this, please provide me your admin account, I will check for you

Best regards,
Yame

1

By: yame
a month ago Feb 28, 2020 at 07:16

Homepage comes from template HOME 08 while shop page comes from another template .

By d8uvekRvds in WordPressKuteShop, Mar 29, 2020 at 15:36

Your issue is solved via skype so I will close this ticket.

If you have any issue, please submit ticket then I will check for you.

Best regards,
Yame

13

By: yame
3 days ago Apr 4, 2020 at 10:15

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