23 topics
TOPIC POSTS LAST POSTER
Unable to import demo home-03

By jamilsezan in WordPressKuteShop, Mar 25, 2019 at 10:41

I tried many times with some different ways to access to your FTP but it's fail.
Pls guide me clearly:
Server:
User:
pw
in secret information
Thank you!

5

By: yame
23 days ago Mar 28, 2019 at 04:32

Slider on category page

By tzuribird in WordPressKuteShop, Mar 26, 2019 at 10:42

Excuse me but I am still confused for your requirement.
Can you take an example for Slider that you want to use for category / shop page?

3

By: yame
21 days ago Mar 29, 2019 at 09:24

Invalid argument supplied for fo in wp-content/themes/kuteshop/framework/includes/theme-functions.php

By hengsopheak in WordPressKuteShop, Apr 4, 2019 at 07:07

Hi mate,

Could you please provide me your admin + FTP account?

And please describe more details for your issue, I will check for you

Awaiting your reply ...
Regards,
Yame

1

By: yame
15 days ago Apr 4, 2019 at 07:29

Cart page how to edit? Checkout page how to edit?

By shahadathrbd in WordPressKuteShop, Mar 10, 2019 at 14:52

I accepted your invaitation on skype. You called me when I was not in the office.

Pls check the message. Thanks!

13

By: yame
10 days ago Apr 10, 2019 at 02:25

menu categorias

By masquecamper in WordPressKuteShop, Apr 4, 2019 at 10:54

Opp. I do not access to your admin account any more: http://prntscr.com/nck2bn
Have you changed it? Pls provide again the correct one.
Here when I pass over the name of category and the sub menu shows: http://prntscr.com/nck3ta , not only when passing over the arrows anymore

7

By: yame
3 days ago Apr 16, 2019 at 07:32

error when ordering and displaying

By masquecamper in WordPressKuteShop, Apr 15, 2019 at 10:11

Hi,

I use the admin account in your another ticket and it doesn't work. Pls provide me the correct one then I will check for you

And, please describe more details for your issue. It is quite difficult to understand.

Thanks!

1

By: yame
3 days ago Apr 16, 2019 at 08:10

Demo installing problem

By MonjurulKarimKhan in WordPressKuteShop, Apr 16, 2019 at 04:10

Hi mate,

As in the other tickets, I am checking for you.

And for this ticket, do you want me to re-install the demo theme for you anymore? I will continue to check the problems in the other tickets for you. And please let me know your decision in this ticket.

Thank you!
Yame

2

By: yame
3 days ago Apr 17, 2019 at 00:30

multi header for multi language

By mostafalashi in WordPressKuteShop, Apr 17, 2019 at 20:11

Hi mate,

So could you please provide me your admin account of your site?

Then take the screenshot for the issue you are mentioning to. I would like to check in your site then will give you the solution

Regards,
Yame

1

By: yame
2 days ago Apr 18, 2019 at 02:40

Unable to install demo

By Lekkistore in WordPressKuteShop, Mar 20, 2019 at 07:19

This is the documentation for Kuteshop theme. Please refer this then let me know if it needs to update anything. It will be appreciated.
https://help.kutethemes.net/docs/kuteshop-3-0/

Thank you!

7

By: yame
26 days ago Mar 25, 2019 at 02:22

DATA DELETED

By Daymondy in WordPressKuteShop, Dec 28, 2018 at 00:32

Now I get the feedback:

The coder customized in Child theme for you. Please activate Child theme and this is the custom popup content: https://prnt.sc/n18m5z

Pls check then let me know your result

75

By: yame
26 days ago Mar 25, 2019 at 04:11

Updated theme 3.2.8 - Problem kuteshop picture

By dihatzid in WordPressKuteShop, Mar 10, 2019 at 12:42

My coder checked your site and this will be his explanation:

The main reason that make your site loads slowly is due to the image processing has not been done (optimizing image size and size). Please see in this screenshot: http://prntscr.com/n3fny3

No.1: The reason is that most of the banner images in ...

5

By: yame
24 days ago Mar 27, 2019 at 03:56

Unable to customize footer

By asad219 in WordPressKuteShop, Apr 1, 2019 at 05:16

Hi mate,

It seems that you still do not config for WPBakery Page Builder plugin.

Go to WPBakery Page Builder > Role Manager > Select for the Post typs is Custom then tick on the boxes that will be the pages you want to edit with WPBakery Page builder: http://prntscr.com/n3xwhw

If you cannot ...

1

By: yame
19 days ago Apr 1, 2019 at 06:44

Kuetshop V3.x theme - edit pages error 404

By ThePro1 in WordPressKuteShop, Mar 27, 2019 at 10:49

Hi,

This is the explanation from the developer of theme: Because you set nothing for this: https://prnt.sc/n6osuv then it causes the error.

Now it's done. Please check your site again

20

By: yame
17 days ago Apr 3, 2019 at 03:42

Product Filter Not Working Properly

By feelpersonalised in WordPressKuteShop, Apr 5, 2019 at 14:13

Hi mate,

It's been DONE. Please check again your site then late me know the result.

Regards,
Yame

2

By: yame
11 days ago Apr 8, 2019 at 07:48

Turn off Vertical Menu on HomePage

By abhinay1435 in WordPressKuteShop, Apr 8, 2019 at 16:21

1. Vertical menu in home page: DONE, please check again

2. Slider: I see that you already made it wider. Do you need any assistance for this point?

3

By: yame
11 days ago Apr 9, 2019 at 04:23

Single Image How to edit/ change this image

By shahadathrbd in WordPressKuteShop, Apr 8, 2019 at 19:07

I've replied on your another ticket for this problem. Please check it
Thanks!

5

By: yame
10 days ago Apr 9, 2019 at 07:55

Site speed

By tzuribird in WordPressKuteShop, Mar 7, 2019 at 09:09

My coder checks your site and he gets that:
You site still can be edited and updated normally. However it is quite slow when loading the update page or show content in shortcode's popup, it dues to the content in your page is too large. So if you want it to ...

10

By: yame
10 days ago Apr 10, 2019 at 02:28

Issues with Home-11 Themed

By egrojxp in WordPressKuteShop, Apr 12, 2019 at 03:15

Hi mate,

Thanks for contacting to us.

1. Change Phone header: It is the Top Left Menu. Please negative to Appearance > Menus, select Top Left Menu then edit the phone number (attachemnt: phone header)
2. Mega menu: You can build mega menu first then add for your menu. It was also ...

1

By: yame
8 days ago Apr 12, 2019 at 03:50

KuteShop demo does not installing fully.

By MonjurulKarimKhan in WordPressKuteShop, Apr 14, 2019 at 17:49

Because these are the data and contents got from demo. If you want to show as in demo, please upload again the image for this mega menu: http://prntscr.com/ncypo0

9

By: yame
3 days ago Apr 17, 2019 at 00:48

Footer builder not saving! Getting 404 error message

By MonjurulKarimKhan in WordPressKuteShop, Apr 16, 2019 at 16:39

Hi mate,

My coder checked and found out the problem came from importing images process between different hostings.

Just only need to replace the images then save again. Now pls check again your Footer builder. It's been done

Regards,
Yame

1

By: yame
3 days ago Apr 17, 2019 at 01:56

Home Page is blank

By KreativeAliens in WordPressKuteShop, Apr 16, 2019 at 18:21

Hi,

My coder found out the reason:
Because the page Home 01, you are putting it to be the Scheduled, not be Published so you still cannot use this page. And, you set the Scheduled day is: Oct 14,2020: http://prntscr.com/nd3bzt. You should setup again for the time, day.

I copied all the content ...

2

By: yame
2 days ago Apr 17, 2019 at 08:57

website working slow

By asherbd in WordPressKuteShop, Apr 15, 2019 at 04:45

This will be result from my coder for the problem is: your site runs slowly
- Because the image has not been optimized, for example: logo, credit card image in footer, ... size is too big for the display size: http://prntscr.com/ndlyzi // http://prntscr.com/ndlzdm
- The plugin Cache you are using is ...

5

By: yame
a day ago Apr 18, 2019 at 09:56

not abled to be installed, the style.css stylesheet is missing

By SiyingDing in WordPressKuteShop, Apr 9, 2019 at 07:05

It's been done. Pls check again and hope that you will rate 5 stars for me now :)
Thank you!

17

By: yame
a day ago Apr 18, 2019 at 10:06

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