17 topics
TOPIC POSTS LAST POSTER
Demo Import failed

By overkapacity in WordPressOcolus, Dec 25, 2018 at 07:20

Hi @overkapacity,

It might be your importing data demo process was not competed. We installed the theme on our server / localhost and it works.
Please try one more time. If you cannot do this, you can provide me your admin + FTP account (I already read your notification but I need ...

1

By: yame
25 days ago Dec 26, 2018 at 04:08

How and where can I delete the category image

By richie2000 in WordPressOcolus, Jan 3, 2019 at 17:58

Hi mate,

Many thanks for finding out this convenience. We will update in the next version. There will have no banner if you do not to upload any images

Thanks for your patience!
Regards,
Yame

1

By: yame
16 days ago Jan 4, 2019 at 08:42

Music Shop

By cbp70 in WordPressOcolus, Jan 16, 2019 at 07:20

Hi mate,

Please provide me your admin + FTP account then I will help you to check.
And, you can take the screenshot for your issue, then I will check faster

Waiting for your reply ....
Yame

1

By: yame
4 days ago Jan 16, 2019 at 08:41

Can not active Ocolus Toolkit plugin

By tasmemcom in WordPressOcolus, Jan 17, 2019 at 07:13

Hi mate,

I also check your site and see that you are using another theme, with all products are set up for your site.
So, in this case, you should not import the Ocolus template. Just upload the theme > Activate the theme > then build manually (you can build with the ...

1

By: yame
3 days ago Jan 17, 2019 at 10:08

Theme Setting not showing full options

By element8me in WordPressOcolus, Dec 25, 2018 at 06:33

Hi @element8me,

It's done. It might be your importing process was not completed. Now your site works perfectly.

If you are satisfied with this support and also the theme, hope that you will spend you little time to go to Themeforest then rate with 5 stars for our team. It's really worth ...

1

By: yame
25 days ago Dec 26, 2018 at 04:04

How to edit popup newsletter?

By richie2000 in WordPressOcolus, Dec 29, 2018 at 08:04

Ahh sorry. So you can go to Popup Builder to edit then change the texts in shortcode: Ococlus - Newsletter http://prntscr.com/m1jrpc
Pls contact to me if you need any helps.
If you are satisfied with our support, would you please spend a little time to give us a good review + ...

3

By: yame
20 days ago Dec 31, 2018 at 06:35

FAQ page

By richie2000 in WordPressOcolus, Dec 29, 2018 at 08:09

Hi mate,

Currently, on demo, we do not have this page.
However you can use shortcode Accordion then build the content as you want for your site. Pls try then tell me your result

Regards,
Yame

3

By: yame
16 days ago Jan 4, 2019 at 09:24

change the language to Dutch

By richie2000 in WordPressOcolus, Jan 3, 2019 at 14:44

Hi @richie2000,

We encourage you to use plugin Loco Translation. Then when you install this plugin, you can translate your texts in Themes.
If you cannot do it, pls provide me your admin account + the replaced texts, I will do it for you

Best regards,
Yame

1

By: yame
16 days ago Jan 4, 2019 at 08:53

Your Cart

By richie2000 in WordPressOcolus, Jan 3, 2019 at 14:49

Hi @richie2000,

We encourage you to use plugin Loco Translation. Then when you install this plugin, you can translate the text Your Cart in Themes.
If you cannot do it, pls provide me your admin account + the replaced text, I will do it for you

Best regards,
Yame

1

By: yame
16 days ago Jan 4, 2019 at 08:51

theme update version 1.0.3

By richie2000 in WordPressOcolus, Jan 7, 2019 at 12:31

Hi mate,

When you get the alert to update theme, just go for head to update theme without re-install the sample data. In the new update version, we just update or fix something with css (or something like that) files. The sample data is not touched into. About plugin, just following ...

1

By: yame
12 days ago Jan 8, 2019 at 01:17

Footer single product

By lesdeux in WordPressOcolus, Jan 8, 2019 at 16:09

I already closed that ticket. Hope that you will spend a little time to rate for me on Themeforest.
Thank you so much! ^^

Best regards,
Yame

2

By: yame
11 days ago Jan 9, 2019 at 02:46

Translate English button in French

By asaakingoa in WordPressOcolus, Dec 29, 2018 at 00:16

You're welcome. It's also the responsibility of my team.
Everything you can do is that continuing to encourage all of our projects and leave your best rating with 5 stars and best comments on Themeforest for my team. It's really worth :)

Thank you so much!

8

By: yame
11 days ago Jan 9, 2019 at 03:39

Products Related, Upsell and Cross-sell Layout

By baioni in WordPressOcolus, Jan 9, 2019 at 02:36

The issue was solved. Please check your site again then let me know your result

Regards,
Yame

4

By: yame
2 days ago Jan 18, 2019 at 08:28

how to edit Home Page?

By Jugnujet in WordPressOcolus, Jan 5, 2019 at 15:21

Hi mate,

Pls check your site again. My coder fixed for you http://prntscr.com/m5qwku

If you are satisfied with our support, would you please spend a little time to give us a good review + 5 stars on website http://themeforest.net/downloads.
It's really very worth with me.
Thank you!
Yame

8

By: yame
9 days ago Jan 11, 2019 at 09:36

translated to Dutch

By richie2000 in WordPressOcolus, Jan 9, 2019 at 23:11

Here you are: http://prntscr.com/m5p2sw

If you are satisfied with this support, hope that you will spend a little time to go to Themeforest then rate with 5 stars for my team. It is really worth to me

Thank you!

3

By: yame
9 days ago Jan 11, 2019 at 07:03

Where can I change this

By richie2000 in WordPressOcolus, Jan 11, 2019 at 00:15

I got it.

So you can go to WooCommerce > Settings > tab Shipping, there will have 2 fields then you can change as your ways
http://prntscr.com/m63wp7

If you have other questions, do not hesitate to contact with me.
Could you go here: http://themeforest.net/downloads then rate me a good review + 5 stars ...

3

By: yame
8 days ago Jan 12, 2019 at 02:50

Error with demo import

By ErnstAndersen in WordPressOcolus, Jan 14, 2019 at 09:09

I also helped you to config the site to be similar with demo. Please check your site then let me know your result

Regards,
Yame

3

By: yame
4 days ago Jan 16, 2019 at 03:29

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