61 topics
TOPIC POSTS LAST POSTER
Site Timeout

By seyhan in WordPressBiolife, Oct 29, 2018 at 03:03

Hi,

Please reply here

3

By: james
a month ago Jan 31, 2019 at 02:04

visual composer

By joseluis2018 in WordPressBiolife, Dec 14, 2018 at 07:27

H imate,

Excuse, I do not understand clearly you mean. Pls make it clear. Just because when I access to your site, The plugin is not installed yet.

Awaiting for your reply ...
Yame

1

By: yame
3 months ago Dec 14, 2018 at 09:20

Need help with filtering option on inner page product page

By intarcss in WordPressBiolife, Jan 10, 2019 at 05:55

Hi mate,

To add widgets, you can go to Appearance > Widgets > then add the available widgets for your site.

The all widgets are built on this page. If you want to add the other widgets, I think it will belong to the customized work.

So, just think carefully then ...

1

By: yame
2 months ago Jan 11, 2019 at 08:48

Disable Price tag and Admin Login link

By nervz in WordPressBiolife, Jan 3, 2019 at 01:23

We modified in Child theme. So if you are activating the Parent theme, the links will be there.
I cannot access to your admin account anymore so I cannot check for you. So if you are using Child theme and the problem is still there, pls provide me again your ...

6

By: yame
2 months ago Jan 11, 2019 at 06:19

Need To Replace Biolife Nulled Theme For Premium Theme

By adeeshamx in WordPressBiolife, Jan 11, 2019 at 15:44

Hi mate,

We are still confused about your question. Could you please make it clearly? It's quite difficult to understand.

Waiting for your reply ...
Yame

1

By: yame
2 months ago Jan 12, 2019 at 01:08

Not Changing Product Shop Layout

By adeeshamx in WordPressBiolife, Jan 12, 2019 at 12:49

Hi mate,

As I've replied on your another ticket, I cannot access to your admin + FTP account. So could you please check it again then provide again the correct one? Then I will check for you

Regards,
Yame

2

By: yame
2 months ago Jan 14, 2019 at 03:16

contact number in Sticky Menu

By sETu307 in WordPressBiolife, Jan 13, 2019 at 17:25

Hi mate.

1. Remove vertical: You can turn it off in Theme Option http://prntscr.com/m6tgna

2. add contact number in Sticky Menu: I would like to emphasize that this is the customize work. But we will do it free for you just ONE time. So, please make sure that you will use this ...

1

By: yame
2 months ago Jan 14, 2019 at 03:35

gutengurg issue with biolofe

By Woshka in WordPressBiolife, Jan 17, 2019 at 11:48

Can you take the screenshots for the locations that you see the errors?
I check in your site and I do not see in anywhere ...

3

By: yame
2 months ago Jan 21, 2019 at 10:08

I have problem with footer

By Aniskal in WordPressBiolife, Jan 22, 2019 at 12:42

Hi mate,

I cannot access to your admin account: http://prntscr.com/max2vc

Please check it then give me the correct one. + FTP account also

Regards,
Yame

1

By: yame
2 months ago Jan 23, 2019 at 07:47

I have problem with footer

By Aniskal in WordPressBiolife, Jan 24, 2019 at 22:09

Hi mate,

I am testing on your site. I do click on Footer, open links. And I do not get the same issue as yours.

Can you please help me to take a video for your issue? Then I will re-test and check for you

Regards,
Yame

1

By: yame
2 months ago Jan 25, 2019 at 08:00

Bigger product images

By nvaonline in WordPressBiolife, Jan 26, 2019 at 09:25

Pls contact to me via skype id: yame_kutetheme
I have some questions to make it clear then will help you
Regards,
Yame

3

By: yame
a month ago Jan 29, 2019 at 02:40

Translations of the theme

By stefanostarprint in WordPressBiolife, Jan 18, 2019 at 09:35

Ahh, I got you and sent you the massage, pls check
Thanks!

15

By: yame
a month ago Jan 29, 2019 at 02:34

Mega menu issue

By josina86 in WordPressBiolife, Jan 17, 2019 at 20:24

Hi,

My coder said that he had sent your site to the developers to check, however they cannot access to your site anymore: http://prntscr.com/mg9pqr
Have you changed it? So, pls provide again then my developers will check for you right now

Thank you!

12

By: yame
a month ago Feb 4, 2019 at 05:16

Instagram Elements don't work

By Leisgee in WordPressBiolife, Dec 1, 2018 at 12:05

For today, I got the feedback from coder. He checked many times and wondered that if you enable cURL mode or not. Pls help me to contact to your hosting manager then ask this. Because he checked and did not find out the reason why the Instagram does not work ...

14

By: yame
a month ago Feb 12, 2019 at 04:02

Performance Issue After Installation

By mrjay in WordPressBiolife, Jan 31, 2019 at 14:50

Hi mate,

It's seem that your importing demo data was not completed. The content was imported but the images were not.

I will send to my coder to check for you. However we are in the Tet Vacation so he may not check timely. I will ask him to check your site ...

1

By: yame
a month ago Feb 2, 2019 at 14:34

Suffer issue with mobile device responsive and mega menu shown in mobile device.

By Megabrand in WordPressBiolife, Feb 1, 2019 at 10:13

Hi mate,

I cannot login to your admin account. Pls check it then re-send. I will check for you
http://prntscr.com/mfc6x0

Regards,
Yame

2

By: yame
a month ago Feb 1, 2019 at 17:00

The logo could be made bigger

By vianeysun in WordPressBiolife, Feb 9, 2019 at 23:44

Hi mate,

It seems that the logo picture has the small size. Pls cut another bigger site then upload again. When uploading to the site, picture will re-generate, then you will got the logo as you want

Regards,
Yame

1

By: yame
a month ago Feb 11, 2019 at 10:09

Can´t Change Footer Logo

By RaquelRodrigues in WordPressBiolife, Feb 18, 2019 at 16:47

Hi mate,

Sorry but I cannot reach into your admin account any more. Pls check it then provide me the correct one then I will ask for you

Thanks!
Yame

1

By: yame
a month ago Feb 19, 2019 at 07:26

WebSite Loading Slowly and Too Many Site Performance Requiring

By adeeshamx in WordPressBiolife, Feb 11, 2019 at 10:01

HI mate,

Now I got the feedback from coder: He checked for your site (Originally he still saw that you had more than 60 products in home page) and the result is better: http://prntscr.com/mpp7m5 // http://prntscr.com/mpp7rm
He just updated some plugins, especially the plugin about SEO, it makes the site works slowly.

So ...

10

By: yame
a month ago Feb 25, 2019 at 07:35

Some Issues to solve

By RaquelRodrigues in WordPressBiolife, Feb 27, 2019 at 12:34

I tried in many other computers and they also cannot access to your admin account: http://prntscr.com/mrmjm3

I guess that it is come from your hosting. Or it blocks the other countries can see your website. If that, please un-block with Vietnam then let me know, I will recheck for you

3

By: yame
24 days ago Mar 1, 2019 at 02:37

404 not found

By Driftking in WordPressBiolife, Mar 2, 2019 at 00:21

But I do not understand. If you want to change the text / or link of this menu, please negative to Appearance > Menus > Primary Menu then change the menu item text and link: http://prntscr.com/msx1jl
Or what is your intention? Just let me know then I will give you the ...

3

By: yame
21 days ago Mar 4, 2019 at 08:59

Enable Checkout Page

By sagar108 in WordPressBiolife, Dec 25, 2018 at 10:09

http://prntscr.com/mudtsk
http://prntscr.com/mue4ch

This is the way that my coder can guide you. You can see in these then do the same with other icons

21

By: yame
18 days ago Mar 7, 2019 at 04:00

ovic-share-socials

By Bodoradam in WordPressBiolife, Feb 19, 2019 at 04:34

Focus on hiding some more icons:

If you want to hide more icons, we just can help you to do it with doing css. In function.php in child theme, it belongs to customized, not included in support ability.
So, we will provide you the file that you can do in Parent ...

14

By: yame
18 days ago Mar 7, 2019 at 03:09

Customize some buttons because they are very big

By xavicon in WordPressBiolife, Feb 25, 2019 at 13:27

I am so sorry for delay.

So now, your requirement is that you want to change "Select options" to "Options" ? Or I will ask the coder, if he can help you to make "Select options" in one line, do you prefer this?

9

By: yame
13 days ago Mar 12, 2019 at 16:29

currency cgnage

By tussar_30n in WordPressBiolife, Mar 9, 2019 at 02:56

It does not work, pls check again: http://prntscr.com/mxkyt0

And, pls let me know: you mean that you wan to change dollar and pound sign? Or it is the different intention?

3

By: yame
11 days ago Mar 14, 2019 at 01:54

Language problem with ajax woo commerce

By Driftking in WordPressBiolife, Mar 5, 2019 at 16:32

Okay mate. I will send to my coder and he will check for you
Pls wait for him. Thanks!

5

By: yame
13 days ago Mar 12, 2019 at 15:42

Widget Price

By Driftking in WordPressBiolife, Mar 5, 2019 at 16:58

Okay so I will send to the coder then he will help you to change the font size
I will inform you when I get his feedback
Thanks!

7

By: yame
11 days ago Mar 14, 2019 at 02:32

Where can modifiy credit card icons?

By Driftking in WordPressBiolife, Feb 27, 2019 at 21:33

I am waiting for the coder. When he provides me the code, I will send you asap

Thanks!

10

By: yame
11 days ago Mar 14, 2019 at 02:38

Single product

By Driftking in WordPressBiolife, Mar 4, 2019 at 22:42

I sent to my coder and I am waiting for his. Then he will provide me the code

Thanks for your patience!

8

By: yame
11 days ago Mar 14, 2019 at 03:35

New number of arrange of viewing

By Driftking in WordPressBiolife, Mar 8, 2019 at 12:28

I don't know if it is possible to do or not. But I sent to my coder already. He will check then give you the answer later

Thanks for your patience!

3

By: yame
11 days ago Mar 14, 2019 at 03:43

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