19 topics
TOPIC POSTS LAST POSTER
Remove Email List From Turan Newsletter Element

By jasonpel in WordPressTuran, Mar 5, 2018 at 19:17

Hope you be more patient to wait for us. We are trying to complete all projects.
Updating all problems will be done soon. For any information, I will inform you
Thank you!

11

By: yame
4 months ago Mar 23, 2018 at 02:44

Admin Error Log Notice

By jasonpel in WordPressTuran, Mar 15, 2018 at 18:48

I am still waiting for coder. Just because he checked on demo, and did not meet this issue.
So I think, it is better if you can provide your wp login + FTP.
He will check your site, and if he meets the problem as you told above, I will ask him ...

14

By: yame
4 months ago Apr 3, 2018 at 07:57

Newsletter Sign up - Popup

By taneilcurrie in WordPressTuran, May 22, 2018 at 20:37

I think I will support for your via Skype. Please connect me via id: yame_kutetheme
I am there already.

3

By: yame
2 months ago May 23, 2018 at 01:10

Add to cart button not working in mobile version

By Vikec8 in WordPressTuran, May 27, 2018 at 15:48

Yep, I mean in demo, we just have popup to inform to the buyer that the product has been added to cart. It does not have same form as yours.
Even in homepage or in single product page, you have another popup (Go to cart..), but demo site does not have.

7

By: yame
2 months ago May 29, 2018 at 09:41

Bakery

By livas30 in WordPressTuran, Jun 20, 2018 at 21:28

Hello,

The plugin were updated. Please do as the following steps:
1. Deactivate the plugin
2. Delete that plugin
3. Re-install this. Then you will get the latest version
Do it and tell me your result.

8

By: yame
a month ago Jul 5, 2018 at 07:10

Warning after installation

By rogge-gmbh in WordPressTuran, Jul 19, 2018 at 16:04

The reason is because of the incompatibility of PHP version. BTW, my coder fixed this for you
Hope that you will spend a little time to rate for our team on Themeforest. Thank you!
Yame

9

By: yame
21 days ago Jul 26, 2018 at 00:44

Having an issue removing the magnifying glass on products

By brynndustries in WordPressTuran, Aug 2, 2018 at 07:17

Hello,

I've replied for you in your another ticket. Please check it.
I will close this to control all your issues easily.

Best regards,
Yame

1

By: yame
14 days ago Aug 2, 2018 at 09:39

Product Category Sorting

By blackjedi in WordPressTuran, Aug 1, 2018 at 21:43

You forgot to provide me your admin account. Please provide this then my coder will check for you

3

By: yame
13 days ago Aug 3, 2018 at 00:27

Translate the texts in the header section

By Attila_Kis in WordPressTuran, Aug 3, 2018 at 13:03

Good morning, Attila_Kis
In your case, please translate by the Loco Translate plugin. You can refer these links:
https://wordpress.org/plugins/loco-translate/
https://localise.biz/wordpress/plugin/beginners
Regards

1

By: Kazim Vu
10 days ago Aug 6, 2018 at 02:48

GDPR Compatible?

By MJayOne in WordPressTuran, Aug 2, 2018 at 16:47

Hi MJayOne,
Because there are much plugins and my theme could not be compatible with all. In your case, you have to custom by yourself or connect to customized services, where they can help you.
Regards

4

By: Kazim Vu
10 days ago Aug 6, 2018 at 04:28

Having trouble on Turian Theme Changing Featured Image Size

By brynndustries in WordPressTuran, Aug 14, 2018 at 03:43

Hi @brynndustries,

Your admin account is not correct. Please check it again.
And please take the screenshot for the issue you are talking about. I will check and give you the correct answer

Awaiting for your reply ...
Yame

1

By: yame
2 days ago Aug 14, 2018 at 09:28

Translation

By JuliaSea in WordPressTuran, Mar 28, 2018 at 23:03

Hello,

Sorry for delay. Could you please provide wp account?
Then we will show you the correct area

11

By: yame
3 months ago Apr 23, 2018 at 06:54

Outdated copies of WooCommerce template files

By Antenociti in WordPressTuran, Jun 12, 2018 at 13:21

Hello mate,

Please update your site with the latest version. It's available

Regards,
Yame

2

By: yame
a month ago Jun 20, 2018 at 02:31

Product categories issues + images

By mlapointe in WordPressTuran, Jul 4, 2018 at 21:43

Hello,

My coder fixed successfully for you the bug on IE and Chrome. Please check it again
If you are satisfied with our support, would you please spend a little time to give us a good review + 5 stars on website http://themeforest.net/downloads. It's really very worth with me.

Regards,
Yame

3

By: yame
a month ago Jul 9, 2018 at 01:35

Theme options, widgets and personalization doesn't work

By faktykonopne in WordPressTuran, Jul 4, 2018 at 16:50

My coder fixed the bugs for you. Please check your site again.
If you are satisfied with our support, would you please spend a little time to give us a good review + 5 stars on website http://themeforest.net/downloads. It's really very worth with me.

Regards,
Yame

3

By: yame
a month ago Jul 9, 2018 at 00:51

Error XX

By livas30 in WordPressTuran, Jul 5, 2018 at 20:26

I've got feedback. My coder has fixed this bug for you.
Please clear cache and check your site again

5

By: yame
a month ago Jul 12, 2018 at 07:42

Footer only Code / WPBakery Page Builder Licence

By MJayOne in WordPressTuran, Aug 1, 2018 at 07:44

It's just the invitation to buy the plugin if you want to update automatically for your site.
Anyway, we update this plugin attached following the theme and it can fully meet all your requirements.

Hope that you will spend a little time then give the best rating for our team.
Thank you!
Yame

3

By: yame
14 days ago Aug 2, 2018 at 00:57

Having an issue removing the magnifying glass on products

By brynndustries in WordPressTuran, Aug 2, 2018 at 07:17

Hello,

- To disable Quick view, from Dashboard, please enter to: YITH Plugins > then un-tick for Quick view box, the quick view icon will disappear on front end

- "instant redirect to checkout when a product is added to cart.": This belongs to customized work, support forum cannot solve this, mate
Anyway, ...

7

By: yame
13 days ago Aug 3, 2018 at 07:32

Customize Bar black bars

By MJayOne in WordPressTuran, Aug 2, 2018 at 16:44

Hello,

Here I would like to show you the code to change color for these positions. Please try and let me know your result:
- Bar 1
.header-top-message,
.header-block-text{
background-color: #111111;
}

- Bar 2:
.header-top-message,
.header-block-text{
background-color: blue;
}

Anyway, If you are satisfied with our support, would you please spend a little time to give us a good ...

1

By: yame
13 days ago Aug 3, 2018 at 07:41

INSTALLATION SERVICE

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