212 topics
Difficulties to install the Weryl - Multipurpose WordPress Theme

By mamary in WordPressWeryl, Apr 21, 2018 at 12:26

COuld you please connect to me via skype: itsonla? I need some helps from you.
Waiting your connection........


By: Kazim Vu
20 days ago May 2, 2018 at 00:45

Leka, oviclayoutcontrol

By seosystempl in PrestashopLeka, Sep 4, 2017 at 14:26

This problem was resolved ? because my shop still opening very slow...


By: seosystempl
a month ago Apr 13, 2018 at 12:56

The psframework module creates problems with the other modules

By scecnarf in PrestashopTechOne, Apr 10, 2018 at 09:48

I know that the modules do not disappear (otherwise the site could no longer work), the problem is that they disappear in the list of installed modules so I do not know how to reach them to modify them; when I remove the psframework module (changing the folder name in ...


By: scecnarf
a month ago Apr 20, 2018 at 11:15

check out botton error

By lidiamm in WordPressNost, Mar 1, 2018 at 10:04

At this moment, the solution is fine but not perfect. Let me explain.
When you buy using a laptop, the basket apears inmediately in the right side of the screen which is PERFECT.
When you buy using mobiles and tablets, the basket apears at the top of the website. This ...


By: lidiamm
14 days ago May 8, 2018 at 08:34

Checkbox and mobile shopping cart

By BlockchainDenim in WordPressCosre , May 16, 2018 at 07:09

I want to ask you about the following problems we have with the cosre theme.

I have attached a images in this ticket so you can see what im talking about.

1: I cannot see and click the checkbox
2: On mobile when i add more then 1 item i cant scroll ...


By: BlockchainDenim
6 days ago May 16, 2018 at 07:09


By bolderdesign in WordPressNyooz, Apr 13, 2018 at 11:21

What's happening??? It's been over a month since I asked for a solution to this issue.


By: bolderdesign
6 days ago May 16, 2018 at 17:28

Problem with module Smartsupp

By scecnarf in PrestashopTechOne, May 19, 2018 at 11:23

Hello, i have problem with the free module smartsupp (live chat).
I installed the module and it does not work under tech one template, it works on default and others templates.
Can you help me please?


By: scecnarf
3 days ago May 19, 2018 at 11:23

Smarty Cache - Same product category error

By Alkarion in PrestashopTechOne, Nov 27, 2017 at 23:43


2 months ago and no response...please ?



By: Alkarion
2 days ago May 20, 2018 at 21:03

Megamenu issue

By zayed in PrestashopTechOne, May 14, 2018 at 18:49

Hey Guys

Still waiting for responses.

This templates has many issues. When home page load, the product images load in full screen mode covering 90% of the screen.

My issues still requiring responses:

Hours of operation not showing on contact us page
Cannot load payment module "Payfast" for South Africa.
facebook like icon ...


By: zayed
a day ago May 21, 2018 at 17:52


By soolizia in WordPressBifuny, May 18, 2018 at 02:37



By: soolizia
13 hours ago May 22, 2018 at 07:57

How to setting mobile friendly in this template

By soklik123 in WordPressMedien, May 14, 2018 at 07:27

how i gave you stars?


By: soklik123
12 hours ago May 22, 2018 at 08:42

SKU in the single product is not visible (Smarket - Advanced Multipurpose WooCommerce WordPress Theme)

By musclezone in WordPressSmarket, May 19, 2018 at 08:16

When the template was installed, one more error was detected, the translation of the PO/MO files was not working (it does not connect correctly), the path was written correctly in the template function!
When translating and replacing PO/MO files through hosting, translation does not work!


By: musclezone
10 hours ago May 22, 2018 at 10:34

Connection lost. Saving has been disabled until you’re reconnected. We’re backing up this post in your browser, just in case.

By Wallice in WordPressTuran, May 21, 2018 at 13:58

Hello Yame,

I have attached a screenshot of the error i am receiving.
This error appears when the Turan Toolkit plugin is activated and I try to edit a WPBakery Page Builder element in the backend editor of a page.
If i deactivate the Turan Toolkit plugin and attempt to edit an element ...


By: Wallice
10 hours ago May 22, 2018 at 10:36

Newsletter Sign up - Popup

By taneilcurrie in WordPressTuran, May 22, 2018 at 20:37

The Turan newsletter and pop up do not work. when you enter an email address it says "something went wrong" try again later

please advise


By: taneilcurrie
41 minutes ago May 22, 2018 at 20:37

Colour attribute

By hornyc in WordPressJteam, Nov 23, 2017 at 15:37

Dear hornyc,

Could you please describe more clearly for your requirement? We still don't get what you want

You can take the screenshot to show us the field you want to mention to.


By: yame
5 months ago Nov 24, 2017 at 01:46

Change languish

By Karl-Erik in WordPressJteam, Nov 19, 2017 at 16:31

Hi /Karl-Erik,

When you activated default theme, please hover through on J.Team theme, You will see Theme Details, click there. it will appear a popup. The Delete button is on the right bottom of that popup. Please delete this one, upload the latest version of theme and re-activate it
See my attachment ...


By: yame
5 months ago Nov 30, 2017 at 02:34

Total price not adding up

By luiseduardo17 in PrestashopSuperShop, Jan 22, 2018 at 13:59

Hello luiseduardo17,

I already sent this issue to my coders and I am waiting for their feedback.
Hope you will be patient. I will inform you when I get any feedback

Thank you


By: yame
3 months ago Feb 7, 2018 at 07:09

Masonry Grid

By LaurenceBeldowski in WordPressNyooz, Feb 1, 2018 at 19:35

Hello LaurenceBeldowski ,

1. You can try to update more posts and and pay attention to the image sizes in order to make your site to be same with demo "features category style 04"

2. - " I would like to no show "coment" in each title of post " Can you ...


By: yame
3 months ago Feb 2, 2018 at 10:13


By reno126 in PrestashopTechOne, Jan 15, 2018 at 12:04


For the translation issue, my coder will update in the new version soon.
He is going to complete the process.

Hope you can wait for a couple days.
Thank you


By: yame
2 months ago Mar 20, 2018 at 08:41

The add to cart buttons are visible on the homepage when the catalog mode is active

By killua82 in PrestashopTechOne, Feb 9, 2018 at 16:35

Hello killua82,

I sent your issue to my coder.
I today I get his feedback, he said that it needs to check in code and it takes a long time, hope you can be patient to wait for him

I will inform you whenever I get any his feedbacks
Thank you so much!


By: yame
2 months ago Feb 23, 2018 at 10:08


By leono97 in WordPressLazado , Feb 14, 2018 at 06:12

Hi leono97
We're really sorry for delay reply because we're on vacation. Could you please provide your wordpress admin login + FTP accounts detail via secret information area? I would like to check directly on your site and show you how to fix it.


By: Kazim Vu
3 months ago Feb 22, 2018 at 01:41

Problem with CSS color

By sylvainduval in PrestashopLeka, Feb 15, 2018 at 10:21

We are really sorry for delay reply because we are on vacation. We will back and check your issues on 21st February, 2018.
Thanks for your patience!



By: yame
3 months ago Feb 18, 2018 at 02:31

woocommerce files need to be updated

By cohempe in WordPressTuran, Feb 16, 2018 at 19:09

Hello cohempe,

We've com back after vacation. Thanks for your patience.

For this issue, we will update then inform you. Please wait for us. The updating will be soon.



By: yame
3 months ago Feb 22, 2018 at 04:16

Your theme (Worldmart) contains outdated copies of some WooCommerce template files.

By itxbs in WordPressWorldmart, Feb 23, 2018 at 09:40


The new templates are being tested. We will update on the next version soon



By: yame
2 months ago Feb 24, 2018 at 03:26

Plugin Installation

By pinkhero in WordPressLazado , Feb 15, 2018 at 15:33

I have checked and found you have not changed these values. Please connect me via skype: itsonla. I would like to live chat and need some help from you.


By: Kazim Vu
2 months ago Feb 26, 2018 at 02:51

Featured Product Images not Displaying

By creativecaravan in WordPressLuckyShop, Feb 16, 2018 at 17:53


I followed your instructions in the screenshots but it didn't seem to work.

When I changed the settings as per your screenshots and regenerated the thumbnail, nothing changed - the product thumbnail was still cropped. This was still the case when I re-uploaded the image.

When I changed the woocommerce setting back ...


By: creativecaravan
2 months ago Mar 5, 2018 at 09:59

White Page on Shop Mobile

By gennim in WordPressLazado , Mar 6, 2018 at 02:09

Good morning
- About the search bar issue, it's impossible. You have to buy a business version for the woocommerce
-About the loading time issue, please try using some methods below to improve the loading speed:
1. Install the Autoptimize plugin
2. Remove unnecessary plugins
3. Optimize product images
4. Install the jsDelivr – ...


By: Kazim Vu
2 months ago Mar 13, 2018 at 03:38

Can Not Install

By mrjsimo in WordPressNost, Mar 12, 2018 at 10:31

How's your site? Have you solved these problems yet? please connect to us if you need help.


By: yame
15 days ago May 7, 2018 at 08:59

How to I show/hide or edit centered page titles?

By epatage in WordPressNost, Mar 13, 2018 at 14:42

How's your site? Have you solved these problems yet? please connect to us if you need help.


By: yame
15 days ago May 7, 2018 at 08:59

Loco Translate doesn't work

By mflausino80 in WordPressTuran, Mar 13, 2018 at 23:23

Can you help me to mark into your attachments the texts that you want to translate? Then I will ask the coder to provide you the correct files / folders then you can go there to translate into your language.


By: yame
2 months ago Mar 15, 2018 at 03:14


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