426 topics
Filters not working.

By l2veztwo in ShopifyiMarket, Oct 31, 2018 at 20:23

Thanks you again Andy!
I've checked and I see the bar is usable now.
But , even though I've set the price range to be from $1 to $99,99 , if you try to use the filter bar , it will reset it to $10-$5000.


By: l2veztwo
5 days ago Nov 14, 2018 at 18:19

Popup Newsltter

By ireneorozco in PrestashopBoutique, Nov 14, 2018 at 17:32

Hi! Yes, it works when you are in the same session on the computer.
But if you restart your computer (or turn off today the computer and tomorrow turn on and access again to the website), it will show again.
That, all days, even if you check several times the ...


By: ireneorozco
3 days ago Nov 17, 2018 at 10:36

Blurry images

By little_paprika in WordPressAyvo, Sep 30, 2018 at 08:24

I am not using a woocommerce section, why do you keep sending me tutorials or tips for woocommerce. Do you even read my messages? I am a web designer, I know how to check pixels, if you had read carefully my two last messages you would have seen that I ...


By: little_paprika
a day ago Nov 18, 2018 at 21:42

changing support domain

By ricardo79 in WordPressBiolife, Nov 19, 2018 at 18:45

Hi, The site is another host now, I need assign the purchase code to another domain but it dont let me. How i can add another domain and assign to the same purchase code?

thank you


By: ricardo79
17 hours ago Nov 19, 2018 at 18:45

Migration + logo sizing

By brynndustries in WordPressTuran, Oct 23, 2018 at 04:00

Hi Kazim,

thanks for the post - this doesn't seem to help as i can't seem to locate the section in which the document refers to - perhaps it's outdated?

thanks in advance


By: brynndustries
14 hours ago Nov 19, 2018 at 21:55

Out of memory

By tussar_30n in WordPressBiolife, Nov 18, 2018 at 17:39

Please see the cPanel Details

Uname: newhat007
Passcode: wac0612150063

Please have a look and do let me me know your feedback ASAP.

Thanks a lot


By: tussar_30n
5 hours ago Nov 20, 2018 at 07:13

Russian language

By tolka5 in WordPressTuran, Oct 4, 2018 at 16:45

I also wanted to clarify whether you saw my message by e-mails? Wrote a little higher November 17


By: tolka5
3 hours ago Nov 20, 2018 at 08:52

Loading takes too time in HOME page

By h4ss4n in WordPressTechOne, Nov 17, 2018 at 15:03

Do you mind rolling back the changes you did?


By: h4ss4n
3 hours ago Nov 20, 2018 at 09:25

problem with attributes and variations on products

By vanessakapasouri in WordPressKuteShop, Nov 19, 2018 at 08:41

plugin deactivated. issue remains. see for yourself.


By: vanessakapasouri
an hour Nov 20, 2018 at 10:40


By deltreehd in WordPressBiolife, Nov 2, 2018 at 19:30

There seems to be a problem with the text "brief description" it appears cut off as if a column is preventing it from appearing across the entire length of the line.

No problem I will use another Theme, it's a shame because the site was almost ready and I liked the ...


By: deltreehd
an hour Nov 20, 2018 at 11:36

Unable to upload logo

By EldredAng in WordPressFameshop, Nov 20, 2018 at 12:22

Im unable to change logo.
Please assist to provide steps if there is any different steps to change logo of this template.


By: EldredAng
16 minutes ago Nov 20, 2018 at 12:22

Out of stock

By vssouq in WordPressKuteShop, Nov 20, 2018 at 12:24

Hello my friend
Product Out of Stock in some places does not display template.
Watch the video below:


By: vssouq
14 minutes ago Nov 20, 2018 at 12:24

Remove Email List From Turan Newsletter Element

By jasonpel in WordPressTuran, Mar 5, 2018 at 19:17

Hope you be more patient to wait for us. We are trying to complete all projects.
Updating all problems will be done soon. For any information, I will inform you
Thank you!


By: yame
7 months ago Mar 23, 2018 at 02:44

Admin Error Log Notice

By jasonpel in WordPressTuran, Mar 15, 2018 at 18:48

I am still waiting for coder. Just because he checked on demo, and did not meet this issue.
So I think, it is better if you can provide your wp login + FTP.
He will check your site, and if he meets the problem as you told above, I will ask him ...


By: yame
7 months ago Apr 3, 2018 at 07:57


By Crislivi in PrestashopSuperShop, Jul 16, 2018 at 14:52

I think we should communicate in skype. I will support directly for you.
Please add my id: yame_kutetheme
I am there already


By: yame
4 months ago Jul 19, 2018 at 02:22

Product Category Sorting

By blackjedi in WordPressTuran, Aug 1, 2018 at 21:43

You forgot to provide me your admin account. Please provide this then my coder will check for you


By: yame
3 months ago Aug 3, 2018 at 00:27

Cart is not well supported for mobile devices

By himuro in HTML TemplatesKuteShop, Jul 29, 2018 at 14:30

As i mentioned at the last ticket. If's default of template. If you have any change, you have to custom by yourself because i do not have permission from the author of template



By: Kazim Vu
3 months ago Aug 8, 2018 at 00:35

"Add to cart" for mobile

By himuro in HTML TemplatesKuteShop, Jul 30, 2018 at 10:28

I have sent a new packet via your email. Please check it
-About the Add to Cart button on mobile issue: It will shows when you touch on products.
- About Check out page issue: My developers check again and said that it's default of template and they do not have permission ...


By: Kazim Vu
3 months ago Aug 8, 2018 at 00:32

Having trouble on Turian Theme Changing Featured Image Size

By brynndustries in WordPressTuran, Aug 14, 2018 at 03:43

Hi @brynndustries,

Your admin account is not correct. Please check it again.
And please take the screenshot for the issue you are talking about. I will check and give you the correct answer

Awaiting for your reply ...


By: yame
3 months ago Aug 14, 2018 at 09:28

Responsive Banners on Mobile Devices

By bolderdesign in WordPressNyooz, Jun 21, 2018 at 02:57

I've checked on iPad also. And banners are responsive perfect
See my attachment


By: yame
3 months ago Aug 16, 2018 at 09:35

Some problems

By benamor69 in WordPressTuran, Aug 21, 2018 at 18:25

Hi @benamor69,

Could you please provide me your admin + FTP account?
I would like to check your site then give you the correct answer

Awaiting for your reply ....


By: yame
2 months ago Aug 22, 2018 at 00:32

change header image

By larosem in WordPressTuran, Aug 23, 2018 at 12:49

Hi @larosem,

I am not sure about the position that you said above. But if you want to change / replace the logo of theme, you can go to Theme Options > General > Main Settings to change
Or could you please mark on that position. Then I will give you the ...


By: yame
2 months ago Aug 24, 2018 at 01:02

Forum Support

By misskittens in WordPressTuran, Aug 23, 2018 at 14:09

Excuse me, I do not understand you mean ...


By: yame
2 months ago Aug 27, 2018 at 03:11

Different html version and Bootstrap issue

By mehmetalsoy in HTML TemplatesKuteShop, Aug 24, 2018 at 20:44

I just share the kuteshop html file via your email. About the .psd file, it's too larger. Which home page do you want to do? I will check and share via your email.



By: Kazim Vu
2 months ago Aug 25, 2018 at 08:26

Zoom effect on product

By belilyworld in PrestashopLogancee, Aug 24, 2018 at 09:38


I checked, and you are using Home Interior. And we do not have effect for this home.
If you want to have the effect, you have to customize your site


By: yame
2 months ago Aug 31, 2018 at 10:20

MaxStore Help

By kraj12top in WordPressHealthyFood, Sep 4, 2018 at 21:22

I've re-sent you the invitation via Skype. Please accept it then I will support directly for you


By: yame
2 months ago Sep 5, 2018 at 03:02

Out of stock items on shop/categories page

By rrossitto in WordPressMedien, Sep 10, 2018 at 20:05

I got the feedback from coder.
In category Drones, you have total 24 products with: 4 out of stock products and 20 available products.
In WooCommerce, you set Hide out of stock items from the catalog http://prntscr.com/kts8hc.
So when you set 16 products per page, it will filter the out of stock products ...


By: yame
2 months ago Sep 13, 2018 at 02:37


By hecktor in WordPressWorldmart, Apr 12, 2018 at 16:56

Excuse me, I do not understand your issue. Please describe in English then provide account. Then I will check for you


By: yame
2 months ago Sep 13, 2018 at 00:36

How to install the updates you realease from time to time for the theme?

By lelooman in WordPressKuteShop, Sep 14, 2018 at 06:23

Hi lelooman
Yes, you have to download from themeforest.net and then manual update it. Here are some steps, it guides you how to update theme.
Step 1: Backup your site( Include codes + Database)
Step 2: From the dashboard>>Appearance>>Theme, you need to activate the default template( Ex; Twenty Seventeen theme)
Step 3: Click on ...


By: Kazim Vu
2 months ago Sep 14, 2018 at 06:46

lost Import Data tab

By gyrokopter in WordPressKuteShop, Sep 14, 2018 at 07:38

I have reply you at the last ticket (https://support.kutethemes.net/topic/show-topic/55214)


By: Kazim Vu
2 months ago Sep 14, 2018 at 22:50


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