Support services will be closed for our vacation

From: May 22nd April, 2017 to May 27th, 2017
We will re-open on Sunday 28th, 2017
104 topics
TOPIC POSTS LAST POSTER
import demo data

By thrinley in PrestashopKuteShop, May 4, 2017 at 06:13

Thanks for the reply.I dont want Mega boxs module (displayMegabox2) instead i want mega deal module so i install mega deal module in the layout builder but its not appearing in the home page, and important thing, i cannot change contact information block what so ever.Your help would be ...

11

By: thrinley
8 days ago May 18, 2017 at 09:35

ssl problem

By gzolee in PrestashopKuteShop, May 6, 2017 at 19:15

If i upload sample data the ssl is no more secure. Try with sftp. Access data 100% working

13

By: gzolee
8 days ago May 19, 2017 at 04:42

Google Fonts

By stevenkhoo in PrestashopSuperShop, May 21, 2017 at 01:08

Hi, may i know is that difficult to change fonts, do you have guildeline for me to change the theme fonts ?
I tried to change it in the color&font module but no result, may be i missed some steps.

Thanks

Regards,
Steven

0

By: stevenkhoo
6 days ago May 21, 2017 at 01:08

Quick start package for Item Purchase Code: de2265f6-2e47-4740-a646-ad33c00eec37

By thorfinn33066 in PrestashopKuteShop, May 19, 2017 at 08:27

Hi.

Please see attached jpg and comments to it below.
I understand that I need to replace the pictures and products, but I still expect it to look like the theme I have paid for before I start customizing/adding products.

BR,
Thorfinn

1. Icon moved to the right instead of the left
2. Top menu: ...

2

By: thorfinn33066
4 days ago May 22, 2017 at 12:37

Problem with theme installation.

By enfusion in PrestashopSuperShop, May 22, 2017 at 14:10

Hi,

We have installed one old theme and website worked fine, but when we installed the supershop theme, the website not load.

And we can see serveral problems (view atachments):

1. Not load Revolution Slider on Backoffice > Modules. But the module is on folder.
2. Not load Categories Menu on Vertical Menu Module.

Waiting ...

0

By: enfusion
4 days ago May 22, 2017 at 14:10

Filter on mobile site

By smarg in PrestashopBoutique, Apr 13, 2017 at 09:10

From the following link you can download the video that shows the problem with the cart on mobile and also the problem with the filters, which I have already described before.
https://mega.nz/#!xfQx0Tab!RK3lfe4In9PhD5wmqFttm6gFAU-UWS-a6QuFFH8wBXM

18

By: smarg
3 days ago May 23, 2017 at 16:28

HOME SLIDER NOT DISPLAYING IN MOBILE PHONES

By daniellm in PrestashopLogancee, May 21, 2017 at 20:09

SOLVED

1

By: daniellm
3 days ago May 23, 2017 at 21:43

LEKA PRESTASHOP TEMPLATE

By Rboullay in PrestashopLeka, May 24, 2017 at 07:28

Hello,
i still have some problem and questions please.
The parralax bloc doen't work.
Don't know why i can't activate/desactivate blocs.
The only one that seems to work is the "displayParalax5". If i desactivate it...it still working. If i increase the "ratio" nothing changed..

Further more i want to have the navigation on the left ...

0

By: Rboullay
3 days ago May 24, 2017 at 07:28

left sidebar search page cannot be changed

By superfoods in PrestashopKuteShop, May 24, 2017 at 19:52

Yame, I already sent you emails at may 17th. Please answer your emails and put me in white list as i asked last time. You cannot come with the excuse that you did not receive any email...

2

By: superfoods
2 days ago May 24, 2017 at 20:03

Category (Circle) Menu - Can all items appear on mobile without scrolling?

By michelledriman in WordPressBoutique, May 24, 2017 at 13:16

Hi Kazim

I see one of your developers has changed the size of the images on the menu items, but we haven't heard anything else back from them? My client is now upset that her site looks strange, and we still don't have a fix for the menu. Please may you ...

4

By: michelledriman
a day ago May 25, 2017 at 14:19

Help

By MYDIGITALPASSION in PrestashopMolly, Dec 23, 2016 at 00:23

Hello Yame,
thanks for your reply...your coder has news?
If i add to 'editor of home module' the code of 'NPS WordPress Connection module' the arrows of carousel's products in home is locked.
Maybe the problem is in code?
Thanks

mic

69

By: MYDIGITALPASSION
a day ago May 25, 2017 at 14:56

Problem with categories menu on homepage

By zz88ar in WordPressLuckyShop, May 15, 2017 at 03:39

Hi Kazim, I updated the theme files but it still doesn't work. I have added you on Skype and sent a contact request. I'll find you there. Many thanks!

-Z

6

By: zz88ar
a day ago May 25, 2017 at 18:06

The trouble with installing theme on my hosting

By mickeyt27 in PrestashopBoutique, Nov 19, 2016 at 13:17

Hello Yame,

2. Now it is fine.

4. I am waiting for your solution.

Thank you

Best Regards
Michal

50

By: mickeyt27
a day ago May 25, 2017 at 19:37

Page navigation problem

By sixorsrl in PrestashopBoutique, May 26, 2017 at 08:17

Hi,
i have a page navigation problem on my website,if you click herehttp://www.tropicalflowersaronno.it/shop/3-fiori-e-piante
and then click on the bottom page navigation 2, you can see the entire content page move on the left.
How can i fix this?

Thanks
S.

0

By: sixorsrl
23 hours ago May 26, 2017 at 08:17

Mixed Problems

By nuovaerb in WordPressKuteShop, May 23, 2017 at 11:11

Hi

im getting this problem with image size product if you check this page, image is too big, im trying to modify it inside woocommerce pannel but nothing happen if I change value

https://www.nuovaerboristeria.it/shop/benessere-donna/primula/

10

By: nuovaerb
22 hours ago May 26, 2017 at 09:41

Mobile Version Shopping Cart Issue

By L_YiGiT in HTML TemplatesAloShop, Apr 18, 2017 at 17:40

Hi L_YiGiT
How's your theme? If you need my help, please contact me.
Regards,

3

By: Kazim Vu
15 days ago May 11, 2017 at 08:56

Stop Adding to Cart for out of stock products

By REQS in OpenCartKoolShop, Apr 25, 2017 at 06:34

Hi REQS,

We have forwarded your request to the opencart core team.
Temporarily to solve this problem, we will help you update 1 more column in the cart page to display the status of the product in its quantity.
It helps customers know what products are available, Not available in desired quantity or ...

2

By: kt_kiem
19 days ago May 8, 2017 at 04:33

bugs

By ali_hallaji in HTML TemplatesKoolShop, Apr 20, 2017 at 08:48

Hi ali_hallaji
I am very sorry for delay. How's your theme? If you need my help, please provide the Admin login + FTP accounts via secret information. My developers will check and fix them.
Regards,

2

By: Kazim Vu
15 days ago May 11, 2017 at 09:01

Scrolling down the page

By krzysztof-norwayconnections in HTML TemplatesLeka, Mar 29, 2017 at 11:34

Hi krzysztof-norwayconnections
I am a new supporter for the kutethemes. How is your site? If you need my help, please let me know.
Regards,

25

By: Kazim Vu
15 days ago May 12, 2017 at 01:51

Problem with Leka Theme

By krzysztof-norwayconnections in HTML TemplatesLeka, Apr 27, 2017 at 12:50

Hi krzysztof-norwayconnections
I am a new supporter for the kutethemes. How is your site? If you need my help, please let me know.
Regards,

2

By: Kazim Vu
15 days ago May 12, 2017 at 01:51

Brainy Filter Error

By REQS in OpenCartKoolShop, May 4, 2017 at 12:33

Hi REQS,

We tried it many times, but I have not had the same problem as yours.
Are you sure that the brainy fillter module is configured correctly?

Regards.
Meik

5

By: kt_kiem
15 days ago May 12, 2017 at 01:58

Cant Edit Home 5

By Exodios in WordPressSuperMarket, May 3, 2017 at 15:05

Hi Exodios
I am very glad when your problem solved.
If you have other questions, do not hesitate to contact with me. I will help you.
BTW, Could you go here: http://themeforest.net/downloads then rate me a good review + 5 stars please? It's really worth with me.
Thank you and ...

9

By: Kazim Vu
19 days ago May 7, 2017 at 17:10

Problem with the template

By artemifinejewelry in PrestashopLogancee, Feb 25, 2017 at 14:54

I got it.
For those requirements, pls wait for the update version. We will quickly update the theme and inform you when it finishes.

47

By: yame
19 days ago May 8, 2017 at 02:34

Fatal error

By aimalf in WordPressSuperMarket, Jan 22, 2017 at 06:48

Hello aimalf,

You have to switch your php version to 5.6.

Warm Regards

3

By: AyaanAg
18 days ago May 8, 2017 at 14:07

Showing fatal error while trying to upload the theme and plugins are not getting imstalled

By ashishpadhy in WordPressSuperMarket, May 4, 2017 at 11:11

Hello,

Yes if that's the case then theme will be upgraded so that it can support php 7, but presently theme support php 5, and not tested with php 7.
In future theme will be upgraded to php 7. Otherwise there is no feature lack in theme if using php 5.

Regards

6

By: AyaanAg
18 days ago May 9, 2017 at 02:31

the theme give error 500 instead get actived

By pamelis17 in WordPressSuperMarket, May 2, 2017 at 18:32

Hello,

Yes this error also because of hosting, increase the upload max size to 60M, for increasing you have to contact hosting admin.
You cannot simply increase by adding code in wp-config.php or php.ini file.

[https://www.facebook.com/kutethemesovic]
Warm Regards

7

By: AyaanAg
18 days ago May 9, 2017 at 01:50

Woocomerce templates outdated

By saimana in WordPressAdella, May 9, 2017 at 09:29

Hi saimana
How's your site? Did you update theme yet? If you have other questions, please contact me.
Thanks you and Have a nice day!
Regards,

2

By: Kazim Vu
4 days ago May 22, 2017 at 09:57

Theme issues

By drlaforge in ShopifyBoutique, May 2, 2017 at 13:37

Hi,
this one: Another issue I ran into is the product variants are not working either.

I have fixed it. It is working now. But you insert other code to product detail. It is conflict with my code.

Please remove it.

About other task:

I am having 2 issues with the theme...

1.Inventory is ...

19

By: shopifysupport
17 days ago May 9, 2017 at 18:20

Problem with Filters & Sorting Options

By ALAA88 in WordPressLuckyShop, Jan 22, 2017 at 09:30

Hello,

Fixed.

I hope my support will solve your issues.
If you liked our support then must show your love towards us by giving 5 Star Rating on ThemeForest.
(https://themeforest.net/downloads)

P.S : If your issue solve then do not forget to close the ticket.
[https://www.facebook.com/kutethemesovic]
Warm Regards

7

By: AyaanAg
17 days ago May 10, 2017 at 08:02

instant domain search

By igenware in WordPressiHosting, May 10, 2017 at 06:47

Hello,

You did not activate zandc plugin ?
Provide me wp login details in secret area.

[https://www.facebook.com/kutethemesovic]
Warm Regards

1

By: AyaanAg
16 days ago May 10, 2017 at 08:11

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