118 topics
TOPIC POSTS LAST POSTER
Problems with images of the products in the categories

By sellounico in PrestashopTechOne, Jun 18, 2019 at 15:51

Hi, I have verified that everything is fine. Thanks for your directions and screenshots. Good customer service.
A greeting.

4

By: sellounico
14 hours ago Jun 24, 2019 at 09:44

Translation not working on PS 1.7.5.1... getting

By ewebite in PrestashopTechOne, Apr 17, 2019 at 09:11

We cannot access to your back end account anymore: http://prntscr.com/o3ns9l Pls check again

And, my coder would like to know that you have customized something for this field or not? According to the informing, it seems that the controller search is getting an error

32

By: yame
5 days ago Jun 19, 2019 at 02:35

Submenu not expanding in mobile main menu

By kimerikal in WordPressSmarket, Jun 20, 2019 at 07:47

Hi mate,

This will be updated in the next version. Hope that you will be patient to wait for the released update package on Themeforest then you can download to update for your site

Thank you!
Yame

2

By: yame
21 hours ago Jun 24, 2019 at 02:57

¿How can I enable search in mobile?

By kimerikal in WordPressSmarket, Jun 20, 2019 at 07:49

Hi mate,

This will be updated in the next version. Hope that you will be patient to wait for the released update package on Themeforest then you can download to update for your site

Thank you!
Yame

2

By: yame
21 hours ago Jun 24, 2019 at 02:57

Error in uploading theme and half of the layouts designs are missing from package

By rvats1990 in PrestashopBoutique, Jun 9, 2019 at 04:25

My coder would like to know that which home page are you changing into so that it cause this error? He sees that you upload the many single themes. Then he does not know which home page you are using so that it informs to lack of module

15

By: yame
21 hours ago Jun 24, 2019 at 02:55

Footer

By Masrie in WordPressTechOne, Jun 24, 2019 at 07:57

many tnx :)

2

By: Masrie
14 hours ago Jun 24, 2019 at 09:42

reflections

By Masrie in WordPressTechOne, Jun 24, 2019 at 09:52

change the language of my selections.
remove "Add a menu"

Tnx

0

By: Masrie
14 hours ago Jun 24, 2019 at 09:52

Problem installing demo

By dotnetworks in WordPressBiolife, Jun 21, 2019 at 12:50

Thank you very much I certainly will for you.

Thanks again
Damon

7

By: dotnetworks
13 hours ago Jun 24, 2019 at 10:50

Show Products Short Description on Shop Page

By chaosm in WordPressHealthyFood, Jun 20, 2019 at 10:27

https://www.santarosa.gr/restaurant/

Check here.

I want to move the short description which now is over the add to cart, to the woocommerce-product-attributes shop_attributes place.
See pic

4

By: chaosm
12 hours ago Jun 24, 2019 at 12:16

Cannot edit variable products without disabiling ovic toolkit

By alexthomson1994 in WordPressMerci, Jun 23, 2019 at 20:21

Hi,

I have updated the secret information regarding the first issue.

As well as this issue on mobile/tablet when clicking the drop down the menu expands but down and to the right. I'd expect this should drop down directly below this? Can you assist in getting this fixed? I've attached a screenshot ...

2

By: alexthomson1994
12 hours ago Jun 24, 2019 at 12:16

Theme is not compatible with Prestashop 1.7

By nunomendes30 in PrestashopBoutique, Jun 22, 2019 at 22:41

The demo we want is Demo 5. Thanks

3

By: nunomendes30
10 hours ago Jun 24, 2019 at 13:27

List View

By tekguard in WordPressTechOne, Jun 22, 2019 at 07:46

Yeah looks like it's fixed.

Have nice week ahead.

Thank you!

5

By: tekguard
9 hours ago Jun 24, 2019 at 15:09

Home Page not Loading (Vertical Menu Error)

By NoSGR in WordPressTechOne, Jun 24, 2019 at 16:17

I get this error when i try to load my homepage:

[24-Jun-2019 15:12:15 UTC] PHP Warning: session_start(): Cannot start session when headers already sent in /chroot/home/misterro/mister-robot.gr/html/w0rdp1e/wp-content/themes/techone/famework/includes/theme-functions.php on line 19[24-Jun-2019 15:12:15 UTC] PHP Warning: count(): Parameter must be an array or an object that implements Countable in /chroot/home/misterro/mister-robot.gr/html/w0rdp1e/wp-content/plugins/techone-toolkit/includes/shortcodes/verticalmenu.php on line ...

0

By: NoSGR
8 hours ago Jun 24, 2019 at 16:17

Custom CSS/JS

By kompremos in WordPressWorldmart, Apr 24, 2019 at 17:47

I got feedback from coder:
He checked what you said in ticket, he saw that Custom Css field is not working. We will update in the next version.

You are able to add the the custom css in Customize. When we finish update the theme, you can use to add in Custom ...

2

By: yame
a month ago Apr 25, 2019 at 10:26

The file size on the server differs from that of the local file

By kalentin in PrestashopBoutique, Apr 27, 2019 at 14:42

Hi mate,

I guess that you are having the trouble with installing the theme.

If that, please take the screenshot, provide me your admin + ftp account, I will help you to import the theme.
And, let me know which home page demo you want to install.

Regards,
Yame

1

By: yame
a month ago Apr 30, 2019 at 03:08

Support for demo data e setting icon in nav

By sergiolab in PrestashopLogancee, Apr 15, 2019 at 15:56

I am sorry but if you already entered your products in the website, I will not re-install the theme for you anymore. If I re-install, your data will be lost.

So if you agree, I will help you to config the website to be like with demo.

Let me know your intention.
Regards,
Yame

3

By: yame
a month ago May 4, 2019 at 08:44

How to much money ?

By soklik123 in WordPressMedien, May 3, 2019 at 10:03

Hi,

1. Okay my coder understood this
2. He is wondering: For the one who has the membership cart, then he will get the wholesale price from you? And do you want to setup the Discount for each membership or for each product?

Pls explain then my coder will check for you
Regards,
Yame

1

By: yame
a month ago May 6, 2019 at 01:49

No Information on Custom Menu

By mamajenedesigns in WordPressTuran, May 4, 2019 at 17:05

I am sorry about this. Your contributions are very valuable and I will update the documentation
We are re-new the document to make it more completely.
Thank you so much!

3

By: yame
a month ago May 7, 2019 at 03:38

Orhan Veli karaman

By dijitalSA in WordPressOcolus, May 10, 2019 at 12:50

Hi mate.

I sent you the reply for your issue many days ago any I have not received any your ideas.
How is your site now?
I will close this ticket and please contact with us if you need any assistance from support service.

Thanks and regards.
Yame

2

By: yame
24 days ago May 31, 2019 at 09:37

Need some help

By VS-Automatic in WordPressSmarket, May 13, 2019 at 05:58

Hi VS-Automatic
Could you please provide your FTP or Cpanel account? I would like to check directly and show you which files and where is it.
Regards

1

By: yame
a month ago May 13, 2019 at 14:45

DATA DELETED

By Daymondy in WordPressKuteShop, Dec 28, 2018 at 00:32

Hi mate,

Today we come back after the day off for vacation.

I cannot reach into your admin account anymore: http://prntscr.com/np53zn Pls check it and provide the correct one, I will continue to check the remaining issues for you

Regards,
Yame

79

By: yame
a month ago May 16, 2019 at 00:35

category problems

By zuzufashion in PrestashopSuperShop, Mar 16, 2019 at 20:19

Hi,

I tested many times, in the different computers and I did not see the image sliders were not divided into 2 images anymore. Even when I refreshed the page.
Have you cleared cache of your site and browsers yet?

24

By: yame
a month ago May 16, 2019 at 07:57

Logo display issue & Widgets

By ravijhag in WordPressVoka, May 11, 2019 at 20:53

I see. So please be patient. My coder will update this in the next update version then you can upload to get this

Thanks for your understanding!

7

By: yame
a month ago May 21, 2019 at 01:03

Can't import data

By abdelkee in WordPressKuteShop, May 21, 2019 at 18:54

Hi mate,

I guess that your import demo data process was not completed.

Please provide me your admin + cPanel account. I would like to check in your site then will help you to re-install the theme from scratch.
And, let me know which home page demo you want to install.

Awaiting your ...

1

By: yame
a month ago May 22, 2019 at 01:26

Error to plugin ovic tools

By chaosm in WordPressHealthyFood, May 22, 2019 at 06:49

Hi mate,

My coder updated Toolkit in Theme. So now, in your site, if its version is 1.3.4, please reduce the version then re-update to get the latest modification of plugin
In case you are using the lower version than 1.3.4, just update plugin to the latest version, it will be oke.

About ...

2

By: yame
a month ago May 23, 2019 at 03:34

Ocolus Instagram not working

By jophisholdings in WordPressOcolus, May 22, 2019 at 23:56

Hi,

I don't know why even why I reached into your admin account then went to your site, it is still Coming Soon and I cannot check anything: http://prntscr.com/nsmlgf

Pls guide me then I will check for you
Thanks!

3

By: yame
a month ago May 24, 2019 at 03:09

I can not translate some words of the theme. It does not work crazy translate nor Poedit.

By chrisder22 in WordPressHealthyFood, May 26, 2019 at 18:44

Hi mate,

Could you please provide me again your admin account? I tried with the one in your last tickets but it was not correct anymore.

I would like to check in your site then will help you. And, please take the screenshots for your issues. Then I will check faster

Regards,
Yame

1

By: yame
28 days ago May 27, 2019 at 01:18

remove second photo of product on smartphone

By chrisder22 in WordPressHealthyFood, May 26, 2019 at 18:49

Hi mate,

Could you please provide me again your admin + FTP account? I tried with the one in your last tickets but it was not correct anymore.

I would like to check in your site then will help you.

Regards,
Yame

1

By: yame
28 days ago May 27, 2019 at 01:19

Post style

By figtreedigital in WordPressOcolus, May 27, 2019 at 23:29

Hi mate,

Could you please provide me your admin account? I would like to check in your site then will give you the solution

Awaiting for your reply ...
Regards,
Yame

1

By: yame
27 days ago May 28, 2019 at 02:41

When you add and save a short code in the properties of the goods appears slash.

By bregovski in WordPressKuteShop, May 26, 2019 at 11:43

Today I get feedback from coder: After all the effort, he found out that your hosting was preventing from uploading some kinds of files such as: .zip, .xml, ... So he could not upload theme or plugin for your site. Pls see the attachments: http://prntscr.com/nuu0vi and http://prntscr.com/nuu14a

Pls check again ...

16

By: yame
26 days ago May 29, 2019 at 09:51

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