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By lumia_fragranze in PrestashopLogancee, Dec 10, 2019 at 13:13

I got it, thank you!

3

By: yame
2 days ago Dec 12, 2019 at 09:37

Ovic elements slowing down page loading..

By biokatka in WordPressBiolife, Dec 11, 2019 at 08:20

Hello again. Here you can find two videos I took to show you the "problem" of Ovic elements.

1. Normal image insertion into frontpage without ovic elements. The image loads very fast. The main difference is noticed on mobile device
https://wetransfer.com/downloads/2824503c20f8cb27c46591557fa150fd20191211081706
/e60ef57ca64dac4e5e7603057d0808e420191211081707/cbeace

2. WP bakery with ovic element - Ovic single image. It ...

0

By: biokatka
3 days ago Dec 11, 2019 at 08:20

Theme Issue - Kute shop

By 1dasia88 in WordPressKuteShop, Dec 12, 2019 at 11:08

Your theme (Kuteshop) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. Suggestions to fix this:

Update your theme to the latest version. If no update is available contact your theme author asking about compatibility with ...

0

By: 1dasia88
2 days ago Dec 12, 2019 at 11:08

Demo data not installing

By kamranmustufa in WordPressVoka, Feb 15, 2019 at 11:29

I have purchased extended license but your website is still showing me that my license is expired. Please check. My purchase code is:
c4c76cae-1d83-4076-8cc0-c223d87eeafc

I want to install this demo but it is not allowing me to import any demo data.

https://new-voka.kutethemes.net/home-12/

6

By: kamranmustufa
a day ago Dec 13, 2019 at 15:58

Error install sample data

By calzadolivorno in WordPressOcolus, Aug 22, 2019 at 18:12

Thank you!

But it is missing of server / host or username of FTP account.
We need the complete account with Server, username and pw.

And, are you ready so that we can reset your whole site?

3

By: yame
3 months ago Aug 26, 2019 at 01:20

WooCommerce adds 2 items to cart with 1 click

By vincedia in WordPressWorldmart, Sep 27, 2019 at 22:03

Okay. Pls provide me your ftp account, my coder will update directly for you

3

By: yame
2 months ago Oct 2, 2019 at 07:59

Ovic Banner - Effect Banner: None not working (style 02)

By agianoglou in WordPressBiolife, Oct 2, 2019 at 09:45

Hi mate,

Please provide me your admin account. And take the screenshot for your issue then I will check for you

Awaiting your reply ...
Regards,
Yame

1

By: yame
2 months ago Oct 3, 2019 at 08:26

There are some problems in payment departament, it is impossible to pay, i nee and your help if you dont mind. Thanks in advance

By elvineyvaz7667 in WordPressTechOne, Oct 3, 2019 at 20:06

Hi,

Pls provide me again your admin account, I cannot access to this.

Regards,
Yame

1

By: yame
2 months ago Oct 4, 2019 at 01:59

Product page, images gallery

By mohammadaffaneh in WordPressBoutique, Sep 28, 2019 at 12:49

Hi mate,
Sorry for delay.

- We still see Multilingual in your backend site: http://prntscr.com/pfvans
- Dropdown list: You can select in Setting of Attributes: http://prntscr.com/pfvbwt

Pls check again then let me know the result
Regards,
Yame

7

By: yame
2 months ago Oct 7, 2019 at 09:14

( web site is not demo)

By elvineyvaz7667 in WordPressTechOne, Oct 3, 2019 at 19:51

Hi mate,

Currently your site is being broken all the structures so some .js and css codes do not work correctly.
Have you customized something on your site? If possible, pls try to re-load the source code of theme then check again.
In case you do as that way but the ...

4

By: yame
2 months ago Oct 7, 2019 at 00:26

How to set the category description under the product.

By soklik123 in WordPressMedien, Sep 30, 2019 at 03:30

Hi soklik123
Could you please connect to us via skype: itsonla ? We would like to live chat and need more clear your question.
Waiting your connction
Thanks

3

By: yame
2 months ago Oct 9, 2019 at 06:21

like this with pictures?

By Masrie in WordPressTechOne, Oct 7, 2019 at 15:06

Hello
In your case then you have to customize by yourself or pay for this work, because we support fo the default of theme only. Please connect to us via skype: itsonla, we will discuss more detail about it.
Thanks

1

By: yame
2 months ago Oct 9, 2019 at 06:33

How to setting Price in Variable Product

By soklik123 in WordPressMedien, Oct 8, 2019 at 03:37

As i mentioned via skype,it's the default of theme. We cannot set a single price
Thanks

3

By: yame
2 months ago Oct 10, 2019 at 07:30

How to display information email to subscribe

By technicaldmt in WordPressKuteShop, Aug 10, 2019 at 06:43

Sorry I don't understand you mean.
I added my email and I got this information: https://prnt.sc/phbl19
And here is the email I get back: http://prntscr.com/phblox

Is this correct?

15

By: yame
2 months ago Oct 10, 2019 at 08:38

We are facing a serious issue cURL 28 error in site health check.

By tafbaig in WordPressTechOne, Oct 9, 2019 at 14:57

My coder tried to disable the demo's plugins but the problem still persists.
It seems that the problem does not relate to my theme or demo's plugins.
Pls try to disable each of your own plugins then check again this issue.

Regards,
Yame

3

By: yame
2 months ago Oct 10, 2019 at 10:22

Change Header Arrow Icon to search on mobile

By mubasharsain in WordPressBiolife, Oct 5, 2019 at 18:36

OK, i will check and reply you asap
Thanks

9

By: yame
2 months ago Oct 10, 2019 at 07:09

Mobile Mega Menu Error

By mubasharsain in WordPressBiolife, Oct 5, 2019 at 10:24

We have check many time in the Iphone 5s,7, SAMSUNG GALAXY,.. it still works fine. COuld you please take an video shot to describe it again and provide us via skype:itsonla ? We would like to see and guide you
Regards

7

By: yame
2 months ago Oct 14, 2019 at 01:47

Completely remove category and sub category names from displaying above each product title and under the products images in the shopping pages

By mubasharsain in WordPressBiolife, Oct 6, 2019 at 21:57

As i mentioned and shown the css codes in skype, the cause maybe by your host. Could you please contact to your host provider and tell them about this issue? Hope they can help you.
Thanks

5

By: yame
2 months ago Oct 14, 2019 at 01:42

HELP... missing icons

By newpackaging in WordPressFameshop, Sep 10, 2019 at 14:38

http://prntscr.com/pjueq5 When I access to your ftp, I see nothing with the empty folder / file. Is that the correct account?

9

By: yame
a month ago Oct 16, 2019 at 02:06

Theme has several big issuies

By Chriss19 in WordPressBoutique, Oct 25, 2019 at 06:39

Could you pls provide me again your admin account?
Currently I cannot access to it: http://i.prntscr.com/QzuyVzlQQeqgMRflknmchQ.png
And pls take the screenshot for Revolution issue. I will check for you

5

By: yame
a month ago Oct 27, 2019 at 09:53

Mega Menu Images

By thury82 in WordPressBoutique, Oct 28, 2019 at 21:44

Hi mate,

Could you please provide me your admin account?
Then take the screenshot for your issue then I will check for you

Regards,
Yame

1

By: yame
a month ago Oct 29, 2019 at 08:24

Laberthemes Configure menu not showing on Prestashop

By smoothstep in PrestashopLogancee, Oct 17, 2019 at 11:04

https://prnt.sc/ppwsjc this is your Dashboard site in my computer. I try with some other computers and I still see the same result
So what do you want to get support more?

8

By: yame
a month ago Oct 30, 2019 at 01:44

Fatal error on Install Demos page

By mashatikhonova in WordPressKuteShop, Oct 11, 2019 at 01:50

Excuse me, what about http://cgs.dgtme.com/?

Please note that we just support for only one domain for a client. And when you give the URL, please provide the user name + pw also
In case you want us to help you install the theme, plz provide me your cPanel or FTP account

So ...

11

By: yame
a month ago Nov 7, 2019 at 01:42

How to get rid of the blog site and change hopepage

By Boolean786 in WordPressBiolife, Oct 26, 2019 at 19:45

I am just the supporter so I cannot decide this. But according the rule, if you have any troubles with the theme and we cannot help you to solve it OR you do not get any support, then we will accept the refund requirement.
So for now, let me try ...

14

By: yame
a month ago Nov 7, 2019 at 01:47

Your theme (TechOne) contains outdated copies of some

By Masrie in WordPressTechOne, Nov 7, 2019 at 09:32

Him

My coder checked your issue and he would update this on the new version. So when you get alarm to update, pls do it for your site.

Regards,
Yame

5

By: yame
a month ago Nov 11, 2019 at 08:51

Need Help As Early as Possible

By SHHaidary in WordPressWorldmart, Nov 10, 2019 at 15:00

Hi mate,

Please provide me your admin + ftp account then my coder will check for you

Awaiting your reply ...
Regards,
Yame

1

By: yame
a month ago Nov 11, 2019 at 10:03

urg

By unsaedgar in WordPressKuteShop, Nov 5, 2019 at 05:06

So the requirement is that pls provide me the link that you don't see the image of product. Then my coder will check for you.
Or take the screenshot to describe more details for your questions to avoid misunderstanding

Thank you!

8

By: yame
a month ago Nov 11, 2019 at 09:59

Pagination not working when page limit is reached.

By HammettEnterprises in WordPressWorldmart, Nov 14, 2019 at 04:40

Hi mate,

I access into your previous account but it is not the power account.
I cannot go to your Dashboard site. Please provide me the account with full permission then my coder will check for you

Regards,
Yame

1

By: yame
29 days ago Nov 15, 2019 at 02:35

Ovic Toolkit Bug Fix Request

By Cominato-Davide in WordPressHealthyFood, Nov 19, 2019 at 19:32

Could you please provide me again your admin account? I cannot access to this anymore
Then I will help you to check why the logo is still default image

Thanks!

6

By: yame
19 days ago Nov 25, 2019 at 02:46

Please inform imminently

By SHHaidary in WordPressWorldmart, Nov 26, 2019 at 11:05

Hi mate,

Please provide me your admin + ftp account then my coder will check for you

Regards,
Yame

1

By: yame
15 days ago Nov 29, 2019 at 02:11

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