66 topics
TOPIC POSTS LAST POSTER
Big differences between the demo of the theme and the installed theme

By spice_prods in PrestashopSuperShop, Jul 24, 2019 at 18:37

Hi,

So right now, please let me know: Which version of theme do you want to install for your site? Then I will find the way to help you

With PS 1.6, we will help you to install theme 1.6.x
With PS 1.7, we will help you to install theme 1.7.x

4

By: yame
a month ago Jul 31, 2019 at 10:08

Revolution Slider wrong position and bug with Ovic Register Newsletter Module

By spice_prods in PrestashopSuperShop, Jul 24, 2019 at 18:04

I also reported your case to the Admin. I will let you know if they give me any feedback

Thanks for your patience!

4

By: yame
a month ago Jul 29, 2019 at 02:14

RESPONSIVE WPBAKERY - DESIGN OPTIONS - DISABLE ELEMENTS

By piliferrer in WordPressBoutique, Sep 4, 2019 at 16:18

Okay. I get it now. It is cascading.
So, how can I do that, for example, an item can only be seen in the "Mobile" option? It's possible? Thanks

6

By: piliferrer
11 days ago Sep 12, 2019 at 07:02

Menu Management

By lumia_fragranze in PrestashopLogancee, Sep 18, 2019 at 11:42

In the meantime I found the problem, with this module I can't find a mode to switch the language, so I had to delete the english language to see the Italian version of menu (it's possible that I cant edit the menu in multilingual mode?).

Now I can't link a CMS ...

5

By: lumia_fragranze
a day ago Sep 21, 2019 at 10:39

Theme update

By Oranzni in WordPressBoutique, Aug 14, 2019 at 09:30

New admin login

7

By: Oranzni
19 minutes ago Sep 23, 2019 at 09:59

i have a problem with search icon on my site

By kaypuccino in WordPressBifuny, May 29, 2019 at 09:33

Ahh. Because it is not updated for demo yet. When we update for the demo site, you will get the latest version for this plugin.
I will actively update you when the demo has been updated.
Thanks!

4

By: yame
3 months ago Jun 1, 2019 at 09:18

Обновление темы

By liloonchina in WordPressWorldmart, May 30, 2019 at 08:42

I asked the coder, he said that you should wait for few days, they would update on the demo site, then you can download from demo site then update for your site later.

Thanks for your patience!

17

By: yame
3 months ago Jun 5, 2019 at 03:05

Not Proper Theme Given (lots of Eror)

By shushant25 in PrestashopBoutique, Jul 13, 2019 at 11:36

This is not the error from the theme. It is caused from the cache, it generates this file itself.
Pls try turn off debug of your server and admin then check it again

Thanks!

12

By: yame
2 months ago Jul 22, 2019 at 08:57

Error in uploading theme and half of the layouts designs are missing from package

By rvats1990 in PrestashopBoutique, Jun 9, 2019 at 04:25

Your FTP is not correct anymore. Pls provide me the correct account then my coder will check again for you

And, pls help me to take the screenshots or show me all the errors and warnings you see when you turn on DEBUG mode.

Thanks!

26

By: yame
a month ago Jul 25, 2019 at 02:40

the voka logo

By ba30341 in WordPressVoka, Aug 4, 2019 at 20:01

Hi mate,

Excuse me, could you please take the screenshot for the exact location you are mentioning to?

Then I will check for you

Regards,
Yame

1

By: yame
a month ago Aug 6, 2019 at 02:57

new update?

By Masrie in WordPressTechOne, Aug 13, 2019 at 05:37

I see, my coder will check again then update for demo theme then let you know later
Thank you!

3

By: yame
a month ago Aug 14, 2019 at 03:52

Voka theme question

By ba30341 in WordPressVoka, Aug 6, 2019 at 01:31

Hi,

Could you please provide me again your ftp + admin account of your site?
And pls let me know more details for your issue + take the screenshot for this, I will check faster

Thank you!
Yame

6

By: yame
a month ago Aug 20, 2019 at 01:53

Questions About Maxstore Template

By Caseda in WordPressMaxstore, Aug 20, 2019 at 21:55

Hi,

1 + 7: change the "Call Us Toll-Free and change the text inside the search bar to " Search Catalog"
=> You can use Loco translate plugin then translate in Theme maxstore: http://prntscr.com/ovimd4

2. How Do I Enable The Catalog Mode?
=> Use child theme to custom the function: maxstore_hide_price_add_cart_not_logged_in()
The red mark here: ...

2

By: yame
a month ago Aug 21, 2019 at 10:13

Need the mobile menu from right to left

By sagar108 in WordPressBiolife, Aug 19, 2019 at 15:51

You provided the ID when we was off. And now we are ready. if you are online, pls provide another one, I will check for you
Thanks!

6

By: yame
a month ago Aug 22, 2019 at 01:35

SO HARD

By Mickael13 in WordPressOcolus, Jul 10, 2019 at 21:27

13 + 14: Sorry. it is not enough clear to understand. If you want to delete your google account, it does not belong to us. I think you have to do it. Because the accounts are created by you. Popup: Are you mentioning to the newsletter popup when you go ...

40

By: yame
28 days ago Aug 26, 2019 at 09:28

compatible with woocommerce 3.7?

By dennisv in WordPressVoka, Aug 23, 2019 at 06:45

Hi mate,

We tested on our host about WooCommerce 3.7 and we did not see any problems.

All required plugins of theme we will update and support. So if you have any problems, pls let me know

Regards,
Yame

1

By: yame
a month ago Aug 23, 2019 at 09:21

Error install sample data

By calzadolivorno in WordPressOcolus, Aug 22, 2019 at 18:12

Thank you!

But it is missing of server / host or username of FTP account.
We need the complete account with Server, username and pw.

And, are you ready so that we can reset your whole site?

3

By: yame
28 days ago Aug 26, 2019 at 01:20

Messed up Credit Card dialogue in Checkout

By dracogto in WordPressTechOne, Jul 31, 2019 at 05:34

Your plugin conflicts with gallery-LIGHTBOX of Woo: https://prnt.sc/ozjer6, does not conflict with gallery thumbnail. Please contact to the author to get support.
Thanks!

21

By: yame
24 days ago Aug 30, 2019 at 09:49

Header and footer have lost their colors

By dracogto in WordPressTechOne, Aug 15, 2019 at 02:20

It is missing this file from Main theme: /css/custom.css so it cannot load the custom css from Theme Options. Pls check again

8

By: yame
20 days ago Sep 3, 2019 at 03:45

When updating plugins, the site stops displaying normally. What's wrong again

By bregovski in WordPressKuteShop, Sep 1, 2019 at 13:02

Hi mate,

Excuse me, I had to import the demo theme for you twice and I really don't know what happen with your server.
We just develop the appearance of theme. So when you get the problem with config the theme, we will help you to check

Thanks for your understanding
Regards,
Yame

1

By: yame
20 days ago Sep 3, 2019 at 10:17

Variation Swatches not working and Sizes attribute is not showing in the product pricing area

By vhonkdigital in WordPressVoka, Aug 13, 2019 at 07:17

Thanks, but pls take the screenshots for the issues you are facing to? Then I will check faster

7

By: yame
20 days ago Sep 3, 2019 at 08:18

Emergency Help Please

By SHHaidary in WordPressWorldmart, Sep 7, 2019 at 07:29

Hi mate,

Please provide me your admin + ftp account. My coder would like to check in your site then will give you the correct answer

Regards,
Yame

1

By: yame
14 days ago Sep 9, 2019 at 01:23

Hide Shopping Cart Icon if cart is empty

By SaschaEgger in WordPressHealthyFood, Sep 7, 2019 at 17:49

Hi mate,

Currently I do not see the shopping cart in your site anymore.
Could you pls check again then let me know?
And pls take the screenshot if it is still displaying and provide me the admin + ftp account, my coder will check for you

Regards,
Yame

1

By: yame
14 days ago Sep 9, 2019 at 01:38

Intake Form or Questionnaire

By MikaylaWCR in WordPressBoutique, Aug 29, 2019 at 16:48

Could you please let me know more details for your requirement?
Which kinds of questions do you want to add more?
How are they organized?
Then my coder will check for you

Regards,
Yame

5

By: yame
12 days ago Sep 11, 2019 at 01:26

HELP... missing icons

By newpackaging in WordPressFameshop, Sep 10, 2019 at 14:38

Hello
In your case, the cause maybe by your host. Please turn on the ssl protocol and let us know your results.
Regards

2

By: yame
10 days ago Sep 13, 2019 at 02:15

While importing the database getting errror

By Indocwebsolutions in WordPressBoutique, Sep 12, 2019 at 06:11

Hi mate

I checked your site and saw that it is working well.

So do you need any assistance for this ticket? Pls let me know then I will check for you

Regards,
Yame

1

By: yame
7 days ago Sep 15, 2019 at 15:14

Next Page Button Scroll Up To Top Issue

By tekguard in WordPressTechOne, Sep 12, 2019 at 18:19

Hi mate,

I understand your feeling.
But it is the default design of theme and we just develop about the appearance of a theme from the design we got.

Hope that you can understand for this
Thank you!

1

By: yame
7 days ago Sep 15, 2019 at 14:48

I need your help!

By faruk_omar in WordPressKuteShop, Sep 8, 2019 at 13:01

Hi mate,
Pls provide me the replaced text, I will send your issue to my coder and he will help you to check

Thanks!

8

By: yame
7 days ago Sep 15, 2019 at 14:13

speed of website

By shiyovits in WordPressBoutique, Sep 16, 2019 at 09:50

Pls check the screenshot below.
And my coder said that you had to check again the database and this plugin: "TranslatePress - Multilingual"
It is the reason that makes your site runs slowly

5

By: yame
3 days ago Sep 19, 2019 at 10:34

Translation of some feature

By Nohud in WordPressHealthyFood, Sep 11, 2019 at 20:07

1. Change color: You can use css code ( "black" is the color you want to change)
.growl{
background-color: black !important;
}

2. Translation:
All texts will be translated in Loco > Plugins > Toolkit. But when creating "New language", you have to choose these boxes: http://prntscr.com/p8lnb7
So for now, pls delete ...

7

By: yame
3 days ago Sep 20, 2019 at 09:21

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