• Customer

    SOKLIK

    Posted by: soklik123 Apr 16, 2018 at 04:49 (4 days ago)
    This is problem in my website.
    1. I Have setting Currency Option in Wooecommerce.
    2. I Have setting Regular price in Product data(dashboard). After I input a price. Does not display separator(.) and the word (Rp). Then I add the source code that displays the word (Rp.)

  • Supporter

    Posted by: yame, Apr 16, 2018 at 07:45 (3 days ago)

    Hello mate,

    Thanks for purchasing our theme.
    Could you please provide me your wp + FTP account? I would like to check your site then give you the correct answer

    Regards,
    Yame
  • Customer

    Posted by: soklik123, Apr 16, 2018 at 09:03 (3 days ago)

    Can you help me for problem my website
  • Supporter

    Posted by: yame, Apr 17, 2018 at 01:20 (3 days ago)

    What is your user and pw to login to your site?
  • Supporter

    Posted by: yame, Apr 18, 2018 at 02:00 (2 days ago)

    I've replied you your another ticket that I don't understand you plan. But in this ticket, I understood.
    I would like to give you the answer for this:
    Please see my attachment below. This is the format for this theme when displaying the price for products. The price will not display as horizontally.
    When you set the Regular price (£) = 556.56 (for example). Then 556 will be in the left; 56 will be the right (up); and currency will be the right (down)
    So when you add code to display horizontally, it means that you customzied the default format of theme.

    Hope you understand for this
    Regards,
    Yame
  • Customer

    Posted by: soklik123, Apr 18, 2018 at 02:13 (2 days ago)

    Thank you for the confirmation. But I mean, I want to add a separator so it looks to be Rp. 3.000.000 (Format Indonesia). Can you help me please, ?
  • Customer

    Posted by: soklik123, Apr 18, 2018 at 02:44 (2 days ago)

    When I add a product the display appears (Capture 1). When in the Click add to chart the display appears (Capture 2). So I want Capture 1 look just like capture 2. Can you help me
  • Supporter

    Posted by: yame, Apr 18, 2018 at 07:01 (a day ago)

    Oh. This belongs to customized work so please contact to our customized service.
    There they will check and give you the correct answer. This work is out of support's ability so I cannot help you.
    Go to this link then submit your requirement: http://support.kutethemes.net/offer/add
    Hope you understand for this
  • Customer

    Posted by: soklik123, Apr 18, 2018 at 07:21 (a day ago)

    Oke thank you
  • Customer

    Posted by: soklik123, Apr 18, 2018 at 09:16 (a day ago)

    I've tried using the offer but there is a fee paid. Can the template providers help me? Please
  • Supporter

    Posted by: yame, Apr 19, 2018 at 00:35 (a day ago)

    Customized service is the fee paid service. Of course you have to pay the fee for this.
    In support service, we just know to make your site to be the same with demo. And now your issue belongs to customized work, so we cannot do it free for you.
    Hope you understand for this

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