• Customer

    Slider Revolution and Shopping Car

    Posted by: fjuca Apr 15, 2018 at 22:01 (4 days ago)
    Hello I have two problem
    1. With slider revolution whe I try to change appear this error:
    The requested URL was rejected. If you think this is an error, please contact the webmaster.
    Your support ID is: 14605148874316893344
    2. How I can hide or desactivate Icon Shopping Car in header

    Thanks

  • Supporter

    Posted by: Kazim Vu, Apr 16, 2018 at 01:49 (4 days ago)

    Hi fjuca
    Could you please provide your WP-admin login + ftp accounts via secret information area? Also, please attach your screenshot to describe your issues. I will check and reply you asap.
    Regards
  • Customer

    Posted by: fjuca, Apr 16, 2018 at 14:15 (3 days ago)

    hello, thanks for your answer, Can you tell me How I send my information user and password, I don't know how send you for secret way
    Thanks again
  • Supporter

    Posted by: Kazim Vu, Apr 17, 2018 at 00:24 (3 days ago)

    Good morning
    When you create a new ticket, please scroll down and see the secret information box as the attachment screenshot.
    Regards
  • Customer

    Posted by: fjuca, Apr 17, 2018 at 03:59 (3 days ago)

    Hello thanks again, I send you the information
  • Supporter

    Posted by: Kazim Vu, Apr 17, 2018 at 07:45 (2 days ago)

    Hi
    I would like to check your host but i can not access it. Please check again and let me know.
    Regards
  • Supporter

    Posted by: Kazim Vu, Apr 17, 2018 at 07:58 (2 days ago)

    - About 1,2,3. You can enter these css codes at the dashboard>>DigitalWorld>>Theme Options>>Custom JS/CSS:
    .top-header {
    display: none;
    }
    .block-minicart {
    display: none;
    }
    -About number 4: You return the dashboard choose Pages>>your home front page and do as the attachment screenshot
    - About get error at the slider revolution issue. Currently i have not check it, the cause by your firewall. Please check and provide your ftp accounts again.
    Regards
  • Customer

    Posted by: fjuca, Apr 17, 2018 at 14:03 (2 days ago)

    I send you the information.
    Just need to correct the slider, others things it's ok now thanks.
  • Supporter

    Posted by: Kazim Vu, Apr 18, 2018 at 07:06 (a day ago)

    Hi fjuca,
    It's hard to use your host panel. Could you please connect to me via skype: itsonla? I am really need your help
    Waiting your connection
  • Supporter

    Posted by: Kazim Vu, Apr 18, 2018 at 07:14 (a day ago)

    I think that your host's blocked my IP also, please check and unblock it

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