• Customer

    A few issues

    Posted by: Pollimediafi Apr 5, 2018 at 17:18 (14 days ago)
    Hi I have some theme issues:
    1) I changed Woocommerce product image size and the theme displays several errors:
    Warning: A non-numeric value encountered in /home/fonderia/public_html/wp-content/themes/merci/framework/includes/visual-composer.php on line 1157
    Warning: session_start(): Cannot send session cache limiter - headers already sent (output started at /home/fonderia/public_html/wp-content/themes/merci/framework/includes/visual-composer.php:1157) in /home/fonderia/public_html/wp-content/themes/merci/framework/includes/theme-functions.php on line 7

    2) with the same setting the Woocommerce products are not displayed anymore in the homepage https://www.galleriafonderia.com/

    3) I upgraded the included plugin YITH WooCommerce Wishlist to the premium version and all the wishlist reference disappeared.

    To access the site's public view you must be logged in

    Let me know, thanks, Carlo

  • Supporter

    Posted by: hoangthikhanhbg, Apr 6, 2018 at 04:30 (14 days ago)

    Hi Carlo,

    My developer has fixed the issues on your site. Please recheck your site. And let me know if you need help again! :)
    I will be very grateful if you go here: http://themeforest.net/downloads and rate me a good review + 5 stars.
    Thank Carlo in advance!
  • Customer

    Posted by: Pollimediafi, Apr 6, 2018 at 06:31 (13 days ago)

    Thanks a lot. Your developer did not fix point 3, the wishlist button has disappeared everywhere https://www.dropbox.com/s/f54fqjft8yi8jnx/2018-04-06_08-29-47.png?dl=0
    Please let me know, thanks, Carlo
  • Supporter

    Posted by: hoangthikhanhbg, Apr 7, 2018 at 02:31 (13 days ago)

    Hi Carlo,

    YITH WooCommerce Wishlist plugin is a our required plugin, but it is free version. Now, you upgraded this plugin to the premium version, so your site encountered the icon wishlist issue. My developer will find the solution as soon as possible. And I will let you know when he has finished worked.

    Thanks for your patience, Carlo!
  • Customer

    Posted by: Pollimediafi, Apr 9, 2018 at 08:25 (10 days ago)

    Thanks, let me know.
    One quick question, I see there are two new updates for the theme, should I update it or it's better not to.
    Let me know, thanks
  • Supporter

    Posted by: hoangthikhanhbg, Apr 9, 2018 at 10:03 (10 days ago)

    Hi there,

    1. Update theme: I think you should update theme to the latest version. Because Merci theme old version will not be compatible with Woocommerce. (I realized that you updated the WooCommerce).

    2. Because, you have publiced the secret informations of your site at ticket: "Blog detail header" so I have closed this ticket. And please, I will reply your request in this ticket. I have changed for your site. Please see attached images.

    Best Regards,
  • Customer

    Posted by: Pollimediafi, Apr 9, 2018 at 16:17 (10 days ago)

    Thanks but the banner did not solve my request.
    The setting on image 2018-04-09_17-01-08-5acb3a67dd039.jpg works for the homepage and other pages, BUT, I already set this.
    What I asked was replacing the ugly banner on BLOG DETAIL pages like this https://www.galleriafonderia.com/2017/08/16/beppe-serafini/

    Regarding the theme update, I have gone ahead and updated the theme, thanks.

    Regarding the the wishlist button that has disappeared everywhere (see here https://www.dropbox.com/s/f54fqjft8yi8jnx/2018-04-06_08-29-47.png?dl=0 ) I am waiting for your developer.
    Let me know, thanks, Carlo
  • Customer

    Posted by: Pollimediafi, Apr 9, 2018 at 16:21 (10 days ago)

    BTW, how do I disable the background banner in the homepage?
    I set the banner to none https://www.dropbox.com/s/0bboaekfh3e85q3/2018-04-09_18-20-54.png?dl=0 but the banner is still visible in the homepage!
    Let me know, thanks, Carlo
  • Supporter

    Posted by: hoangthikhanhbg, Apr 10, 2018 at 01:55 (10 days ago)

    Good morning Carlo,

    About all your requests:
    1. Blog Banner: You can setting follow the attached image. I have set for your site.

    2. The Wishlist button: YITH WooCommerce Wishlist plugin is a our required plugin, but it is free version. Now, you upgraded this plugin to the premium version, and we don't support premium version of YITH WooCommerce Wishlist plugin. But never mind, my developer will find the solution for this soon.

    I would be very grateful if you go here: http://themeforest.net/downloads and rate me a good review + 5 stars.
    Thank you advance, Carlo!
  • Customer

    Posted by: Pollimediafi, Apr 10, 2018 at 06:25 (10 days ago)

    Hi thanks, I see the background in the blog detail page it's working now.
    But for the remaining points I don't see any solution:
    1) I don't see the whishlist working anywhere (see https://www.dropbox.com/s/oir8xe98ogcxg3w/2018-04-10_08-10-38.jpeg?dl=0 and https://www.dropbox.com/s/q5oujinutz1dc5u/2018-04-10_08-12-27.png?dl=0)
    2) The background is still present in the home page https://www.galleriafonderia.com/ while it should not be there, there is already a header in the homepage.

    Please let me know, thanks, Carlo
  • Supporter

    Posted by: hoangthikhanhbg, Apr 11, 2018 at 01:18 (9 days ago)

    Good morning Carlo,

    1. Like what I say you from the beginning, the YITH WooCommerce Wishlist plugin is a our required plugin, but it is free version. You upgraded this plugin to the premium version, and we Don't Support premium version of this plugin. But I will find the solution for this in the future.

    2. The background in the home page: I have removed it for your homepage, please recheck.
  • Customer

    Posted by: Pollimediafi, Apr 11, 2018 at 06:45 (8 days ago)

    Great thanks, let me know when you have done with whishlist thanks.
    One more question, is there a way to remove the breadcrumb and the title from the header sitewide: https://www.dropbox.com/s/02ed2q8e727jm0u/2018-04-11_08-40-53.png?dl=0
    Unfortunately the title on the header is not consistent, for example in the Artist's section https://www.galleriafonderia.com/artisti/ the title is ARTISTI, but when you hit on a detail page https://www.galleriafonderia.com/2017/08/16/beppe-serafini/ the title becomes BLOG although the article is in the ARTISTI category.
    Deleting the title and breadcrumb sitewide would be the solution.
    I tried disabling breadcrumb https://www.dropbox.com/s/m6ergc3nj2oxd9f/2018-04-11_08-44-58.png?dl=0 but it does not work on ANY page.
    Please let me know, thanks, Carlo
  • Supporter

    Posted by: hoangthikhanhbg, Apr 11, 2018 at 09:27 (8 days ago)

    Hi Carlo,

    1. The breadcrumb: I have removed the white space for your site, please see the attached image.
    2. And your second question, before i find the solution for it, I want to know you want to use Artisti or Blog, let me know. Because, I cannot fix this problem if you want to use both of them.
  • Customer

    Posted by: Pollimediafi, Apr 11, 2018 at 11:18 (8 days ago)

    Thanks, maybe I did not explain it correctly. Can you just delete both the title and the breadcrumb on the header https://www.dropbox.com/s/14p1u9w74k7x9ao/2018-04-11_13-16-35.png?dl=0
    This should be simpler and will solve my title inconsistencies.
    Thanks, Carlo
  • Supporter

    Posted by: hoangthikhanhbg, Apr 12, 2018 at 03:14 (8 days ago)

    Hi Carlo,

    I think now eveything OK. :)
    Honestly, I want you come here: http://themeforest.net/downloads and rate me a good review + 5 stars. I think I deserve with 5* rating after all.
  • Customer

    Posted by: Pollimediafi, Apr 12, 2018 at 06:54 (7 days ago)

    Hi thanks, I will sure give you a good rating, once you finished what you promised.
    1) You removed the title and breadcrumb from the blog detail page where it was hardcoded: https://www.galleriafonderia.com/beppe-serafini/
    On the other pages this should be possible with the proper option: https://www.dropbox.com/s/kd97wqwtooftsli/2018-04-12_08-51-50.png?dl=0 but the option DOES NOT WORK as I have enabled the no breadcrumb, but the breadcrumb is still there.
    2) you still have to enable YITH WooCommerce Wishlist pro. When do you plan to do it?

    As soon as you will have done the above changes I will surely give you a five star rating.
    Let me know, thanks, Carlo

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