• Customer

    Plugin code for activation, slider and page builder

    Posted by: liloonchina Mar 17, 2018 at 07:51 (a month ago)
    Plugin code for activation, slider and page builder

    Plugins that go in place with the theme, it requires updates how to do it and where to get the codes for validating that I bought these plugins along with your theme, you need a confirmation to update the plugins .. Codes please send!

  • Supporter

    Posted by: yame, Mar 20, 2018 at 00:54 (a month ago)

    Hello,

    The license you are mentioning to is just be activated for only one site. We already used it for the theme and will update the latest version whenever we get the alarm to update.
    You just take the updating from the theme and update for your site
    Follow these steps:
    - Deactivate your current plugin version
    - Delete it
    - Re-install that plugin to get the latest version

    Regards,
    Yame
  • Customer

    Posted by: liloonchina, Mar 24, 2018 at 18:15 (26 days ago)

    я попробую завтра ..и напишу вам!
  • Supporter

    Posted by: yame, Mar 26, 2018 at 00:21 (25 days ago)

    OK mate.
    Waiting for your good result
  • Supporter

    Posted by: yame, Apr 12, 2018 at 06:59 (7 days ago)

    Hi mate,

    How is your site now?
    Do you need any assistance from support service?
    If not, we will close this ticket. Please contact again with us when you have any problems,

    Sincerely,
    Yame
  • Customer

    Posted by: liloonchina, Apr 16, 2018 at 07:59 (3 days ago)

      Yes there is a problem, Hello, I can not change the contact information in the footer block, I have Futer 1, footer 2, and footer 3, they are displayed only in this way, and the visual composer does not find them .. I need your help what to do?
  • Supporter

    Posted by: yame, Apr 16, 2018 at 08:13 (3 days ago)

    Ah, please negative to WPBakery Page Builder > Role Manager and tick on the boxes as my attachment below
    If you cannot do yourself, pls provide your wp account, I will do it for you

    Regards,
    Yame
  • Customer

    Posted by: liloonchina, Apr 16, 2018 at 09:39 (3 days ago)

    Everything is fine! Thank you ! I turned on to continue to nurture favor for the support ..
  • Customer

    Posted by: liloonchina, Apr 16, 2018 at 09:44 (3 days ago)

    Do not close this ticket yet, maybe there will be questions and I'm writing you here, okay?
  • Customer

    Posted by: liloonchina, Apr 16, 2018 at 12:41 (3 days ago)

    Не закрывайте этот билет, может быть, будут вопросы, и я напишу вам здесь, хорошо?
  • Customer

    Posted by: liloonchina, Apr 16, 2018 at 13:22 (3 days ago)

    Hello, look at how to fix these moments, the very top is a very high banner, and these 2 tabs are not horizontal?
  • Supporter

    Posted by: yame, Apr 17, 2018 at 01:18 (3 days ago)

    Could you please provide me your wp login + FTP account? I would like to check your site and send to my coder if needed
  • Customer

    Posted by: liloonchina, Apr 17, 2018 at 05:46 (3 days ago)

    Hello, I have invested in classified information, also see the page of the store itself. The top banner does not appear .. please correct
  • Supporter

    Posted by: yame, Apr 17, 2018 at 10:37 (2 days ago)

    - The top banner does not appear: Just because you still do not upload banner for your shop, so it keeps loading. Please upload and re-check

    - Top banner: Just because you set the Autoptimize so it reduces the size of banner (I uploaded another for you already)

    - 2 tabs are horizontal now

    If you are satisfied with our support, would you please spend a little time to give us a good review + 5 stars on website http://themeforest.net/downloads. It's really very worth with me.
    Regards,
    Yame
  • Customer

    Posted by: liloonchina, Apr 17, 2018 at 12:11 (2 days ago)

    Yes, of course I'll leave feedback ovas and your support, but I wanted to make the most ferny banner already, it's wide and I want already that would not take up as much space as I do it myself?
  • Customer

    Posted by: liloonchina, Apr 17, 2018 at 12:44 (2 days ago)

    Yes, of course I'll leave feedback about you and your support, but I wanted to make the most ferny banner already, it's wide and I want already that would not take up as much space as I do it myself?
  • Customer

    Posted by: liloonchina, Apr 17, 2018 at 12:54 (2 days ago)

    Thank you, I left feedback on your support
  • Customer

    Posted by: liloonchina, Apr 17, 2018 at 16:42 (2 days ago)

    I want to crawl it, can I make it non-as tall myself? where to change the CSS?
  • Supporter

    Posted by: yame, Apr 18, 2018 at 08:23 (a day ago)

    Thanks for your best encouragement :)
    You can change the CSS on Customizing on theme
    See my attachment to understand
  • Customer

    Posted by: liloonchina, Apr 18, 2018 at 12:52 (a day ago)

    Write, code and idi of this block and what style it is right for him to give that he became low, write correctly I will insert .. then !!
  • Supporter

    Posted by: yame, Apr 20, 2018 at 01:33 (5 hours ago)

    Excuse me, is everything fine now for your site?

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