• Customer

    Serious header bug and horizontal scrolling

    Posted by: kaarafarinan Mar 11, 2018 at 10:57 (2 months ago)
    Template shows horizontal scrolling as show in the attached image which probably cause fixed header to appear with margin from the right side. The picture is taken from the template demo to make sure that the bug is not specific to our site.
    The horizontal scrolling also appears in chrome mobile which makes using the site confusing for user

  • Supporter

    Posted by: Kazim Vu, Mar 11, 2018 at 16:32 (2 months ago)

    Your site can not be reached. Please check again and let me know
  • Customer

    Posted by: kaarafarinan, Mar 12, 2018 at 06:54 (2 months ago)

    Doesn't matter, it even exits in demo http://kutethemes.net/wordpress/boutique2/home-14/
  • Supporter

    Posted by: Kazim Vu, Mar 12, 2018 at 08:35 (2 months ago)

    Hello
    I have checked but did not get the same problems as you mentioned. Did you update to the latest of theme version yet?
    https://youtu.be/IY-GGMgIP0k
    Here's on your site: https://youtu.be/5wEdQpfOy7M it does not get the same problems also.
    Please check again and let me know.
    Regards
  • Customer

    Posted by: kaarafarinan, Mar 12, 2018 at 10:08 (2 months ago)

    It works fine in chrome and firefox. The problem is on Microsoft Edge and Android Chrome
  • Supporter

    Posted by: Kazim Vu, Mar 13, 2018 at 02:15 (2 months ago)

    Good morning
    My developers will check again and inform you asap.
    Thank you and have a nice day!

    Regards
  • Customer

    Posted by: kaarafarinan, Mar 17, 2018 at 11:20 (2 months ago)

    Thanks, i'm waiting for your update
  • Supporter

    Posted by: Kazim Vu, Mar 20, 2018 at 01:28 (2 months ago)

    My coders, they have checked on MS Edge but did not get the same problems as you mentioned( They checked many times on your site and my home 14 also)
    https://youtu.be/_3DqeIhpRlM
    Please check again and let me know.
    Regards

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