• Customer

    Category Layout

    Posted by: Inventiaweb Feb 26, 2018 at 12:26 (3 months ago)
    Hello,

    How can I set this layout: http://kute-themes.com/prestashop/boutique/home20/en/27-accessories to the product categories?

    Thanks
    David

  • Supporter

    Posted by: yame, Feb 28, 2018 at 03:56 (3 months ago)

    Hello,

    Could you please re-send another link or take the screenshot for the page you can see that?

    Then I will give you the answer

    Waiting for your answer...
    Yame
  • Customer

    Posted by: Inventiaweb, Feb 28, 2018 at 09:07 (3 months ago)

    Hi Yame,

    Please check the screenshot that I attach you.

    I would like to have this layout: http://kute-themes.com/prestashop/boutique/home20/en/27-accessories

    Thanks
    David
  • Customer

    Posted by: Inventiaweb, Mar 1, 2018 at 08:38 (3 months ago)

    Hello Yame,

    Did you check my answer??
  • Supporter

    Posted by: yame, Mar 1, 2018 at 10:04 (3 months ago)

    Hello,

    Please make sure that you setup products for that categories.
    If you want to have any block on left sidebar, you can add more in sidebar setting > category page.
    You can provide me your back end account if you do not know the location to add

    Regards
    Yame
  • Customer

    Posted by: Inventiaweb, Mar 1, 2018 at 10:29 (3 months ago)

    Helo Yame,

    I would like to have the same layout as here: http://kute-themes.com/prestashop/boutique/home20/en/27-accessories

    If you check my screenshot, you will see that now one imagegoes under the other and I need that the images are as in the example one next to the other.

    I send you the access details, we have in the server some restrictions so if you have any problem in access to the website, please send me your IP.

    Thanks
    David
  • Customer

    Posted by: Inventiaweb, Mar 2, 2018 at 08:54 (3 months ago)

    Hello again,

    I have just seen in the demo category the correct layout but I still don´t find the module where I can apply this layout to the other categories.

    I don´t find the sidebar settings.
  • Supporter

    Posted by: yame, Mar 2, 2018 at 09:40 (3 months ago)

    My IP for today is 14.188.147.219
    You can see my 2 attachments below.
    I would like to show you the location that you can go to sidebar and the modules that you need to add for your sidebar.
    Hope that you can config for your site just because the IP changes day by day, so if we cannot contact timely, you will be lost the time for waiting
  • Customer

    Posted by: Inventiaweb, Mar 2, 2018 at 13:27 (3 months ago)

    Hello Yame,

    I already added your IP.

    You can access now.
  • Customer

    Posted by: Inventiaweb, Mar 2, 2018 at 13:30 (3 months ago)

    I just checked the screenshot and I already have everything configured like this.

    Is really weird because in the demo categories, the layour appears correct but in the new created categories it doesn´t appear like in the demo.
  • Customer

    Posted by: Inventiaweb, Mar 2, 2018 at 18:57 (3 months ago)

    Hello,

    Were you able to enter the website?
  • Supporter

    Posted by: yame, Mar 5, 2018 at 04:26 (3 months ago)

    We do not work in the weekends so now I cannot access to your back end :(
    Ok the ip for today is 14.166.249.155. Hope that we can contact together today
  • Customer

    Posted by: Inventiaweb, Mar 5, 2018 at 09:32 (3 months ago)

    Hello,

    Please try to access again.
  • Customer

    Posted by: Inventiaweb, Mar 6, 2018 at 08:57 (3 months ago)

    Hello,

    Any updates?
  • Customer

    Posted by: Inventiaweb, Mar 7, 2018 at 08:58 (3 months ago)

    Hello,

    I am still waiting! and no answers, what kind of support is this?
  • Supporter

    Posted by: yame, Mar 9, 2018 at 07:45 (3 months ago)

    The problem is that we are different from the time zone, so even when I send you the correct IP for today, you add it at the time we do not work at the office (because the working hour was over). Is there any ways to access to your back end site without using IP address?
    Just need to access to your back end, I can check your situation and help you
  • Supporter

    Posted by: yame, Mar 9, 2018 at 08:26 (3 months ago)

    Please could you contact me via email: yamekutethemes@gmail.com ?
    We will keep contact timely and I can help you to solve the issue fast
    Waiting for your email...
    Thanks
  • Customer

    Posted by: Inventiaweb, Mar 9, 2018 at 08:41 (3 months ago)

    Hello Yame,

    Since 5 March we don´t have any restriction for your country in the server so you was able and are able to see the website anytime.

    I will send you the email too.

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