Support Service will Close for Lunar New Year

From: 11th February, 2018 to 20th February, 2018
We will re-open: 21st February, 2018
  • Customer

    Logancee contact form

    Posted by: fkrlidon Jan 30, 2018 at 09:48 (18 days ago)
    Hello,

    I need the code of the contact page since when I installed it the theme was not created well.

    Tranks.

  • Supporter

    Posted by: yame, Jan 31, 2018 at 03:32 (17 days ago)

    Hello,

    Which parts do you want to use code to modify?
    Just because when I see your Contact us page, it is quite same displaying with demo. Or may I misunderstand you?

    Please tell me more clearly then I will give your the correct answer
    Regards,
    Yame
  • Customer

    Posted by: fkrlidon, Jan 31, 2018 at 07:12 (17 days ago)

    I tried to copy the HTML code of the template in the .tpl but it does not work.
    I need the code of the contact web form to put it.
    Thank you.
  • Supporter

    Posted by: yame, Feb 1, 2018 at 10:03 (16 days ago)

    Hello,

    In fact, we do not support for this case. You can try to clear cache and re-load your page.
    If it still does not work, pls provide me your email address. I will share the code of contact us page with .tpl for you

    Thanks
    Yame
  • Customer

    Posted by: fkrlidon, Feb 1, 2018 at 15:56 (16 days ago)

    thank you.
  • Supporter

    Posted by: yame, Feb 2, 2018 at 01:17 (15 days ago)

    I've sent you an email. Please check it and let me know if you do not receive any emails
    Thanks
  • Customer

    Posted by: fkrlidon, Feb 8, 2018 at 09:49 (9 days ago)

    Hello,

    I received the email correctly. The page looks good but does not send emails. There is an error when post saying "An error occurred while sending the message".
    If I send a test mail it works correctly.

    Do you know what may be due?

    Thanks, FRAN.
  • Supporter

    Posted by: yame, Feb 9, 2018 at 03:35 (8 days ago)

    Excuse me, please provide me the attachment to describe your issue?
    And also provide your account, we will check
  • Customer

    Posted by: fkrlidon, Feb 9, 2018 at 07:25 (8 days ago)

    hi,

    there is.

    Thx!

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