• Customer

    after login

    Posted by: sarahkim Jan 5, 2018 at 07:39 (3 months ago)
    Also why after login still see the log in on the top? instead of displaying my account?
    see other themes should be like this.
    can you fix this problem? I think you don't need login details for my website, because this is basic logic on any website for login process.

    hope get the answer from you.


  • Supporter

    Posted by: hoangthikhanhbg, Jan 5, 2018 at 08:07 (3 months ago)

    Hi Sarah Kim,

    With other customers, they don't encountered the issue like on your site.
    So we need to login to your site to check and resolve it. We will can not support for you, otherwise have the information of your site.

  • Customer

    Posted by: sarahkim, Jan 5, 2018 at 10:21 (3 months ago)

    Well, I found some plugins installed after your team helped me, Just for simply, could you explain how my page will appear after log in?
    I have been working for wordpress website for 5years but I'm not a developer but I fairly know about things, This question don't need to log in because there is no options in the setting, the log in menu on the top is built with your theme, should be answered my question without looking at the backend. The them doesn't built that way, this is why after logging in the "log in" button doesn't change. This will cause customer doesn't know whether they already logged or not, even if I setup page as "my account" after register or log in.

    If you have checked the attached image, You will understand my questions, I'm working on log in, register issue for 2days, pretty tired, sorry for posting on the comment. But if you have checked previous tickets, doesn't get the answers what I was looking for..
    hope this time understand my questions.

  • Supporter

    Posted by: hoangthikhanhbg, Jan 6, 2018 at 03:48 (3 months ago)

    Hi Sarah,

    Have a nice day, buddy!
    You can edit Login on the Header follow the images: Replace the code lines in picture Step1 by the code lines in picture Step2. You can copy the code lines to edit in this link: https://anotepad.com/notes/2i3qw3

    See attached images, and don't forget ontact me if you need help!
  • Customer

    Posted by: sarahkim, Jan 7, 2018 at 23:22 (3 months ago)

    Hi thanks for your support, now it's finally solved this issue. It's a good idea to include this part, when the theme has updated, it's more make sense to customers.

    Thanks again
  • Customer

    Posted by: sarahkim, Jan 9, 2018 at 22:20 (3 months ago)

    Hi, this change was working, but login "popup" function is not working anymore..so I just rolled back to original code.
    Can you please check your recommend code again?
  • Customer

    Posted by: sarahkim, Jan 9, 2018 at 22:23 (3 months ago)

    Can we make the point to my account page after login? not to home page? its more sense to users.
  • Supporter

    Posted by: hoangthikhanhbg, Jan 11, 2018 at 04:10 (3 months ago)

    I must have the correct admin login details of your site.
    Please send to me soon, I will try help you!



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